Holiday Inn Express & Suites Denton South by IHG

This is the 4th or 5th time I've stayed there. The staff is always great hotel is always well maintained breakfast is great and rooms always excellent

Exceptional

Clean room. Staff was nice

excellent property

There were enough staff at the reception desk to attend to all questions. The manager was exceptionally nice. Greeting everyone and treating his staff very nice. All was great

Wonderful hotel. Very comfortable and it was within budget.

The staff were very welcoming and accommodating. We arrived very early (6:00 am) and after a 12 hour drive from our home to Texas we were exhausted. Check-in was at 3:00 pm but the front desk person worked with us to get us into our accessibility room as quickly as possible. My family & I thought the hotel and our room was clean and well maintained. If I’m ever back in Texas I would book again.

Clean room. Close to UNT. Good breakfast. At a walking distance from starbies and restaurants. Even though the bed was firm and I could hear the traffic from the interstate I slept very well.

The bed was very comfortable, room was very clean and staff was very nice. They need to update their satellite, it does not show anything that is playing on the menu guide. You have to click on every individual station to know what is showing for that night makes it very inconvenient to try and figure out what to watch when you are in the hotel. You have to hold the room door to close them, if you let go, they slam shut very hard. Makes it very loud in the hallway from other rooms when it happens.

The hotel is well maintained. The beds were comfortable. The food was good. The staff were very friendly. We especially liked the Dove products in the bathroom.

It was supposed to be a suite that we stayed in so I was expecting a separate living room with the pull out couch but that was not the case here. Definitely a false description was given in naming the rooms that we reserved.

The road construction is bad, but not the hotel's fault.

Very friendly staff and clean rooms.

Exceptional

It was a well kept and clean hotel, would stay again!

Very nice place to stay. My 4th stay. Rooms clean, staff very helpful.

Clean, we'll maintained You can hear the people upstairs stomping around all night.

Clean, we'll maintained You can hear the people upstairs stomping around all night.

New. Clean. Location

New. Clean. Location

Was very clean. The only issue I had was there was a shower curtain but no liner which ended in a wet mess of a floor. The breakfast provided plenty of options. The hot breakfast was delicious. Loved the pancake maker machine. The breakfast crew were nice and accommodating.

The hotel did not disappoint. As always the room was clean, air conditioning was top tier (very cold which I like at night) and the staff was extremely helpful...thank you THANK YOU

Mike in the breakfast area was fantastic - attentive, nice, very organized and the breakfast was delicious. Front desk was friendly and attentive. Great location. Bed was comfortable. The room did smell a little musty.

Clean hotel and friendly staff.

Breakfast was ok. Bed was not comfortable. It was not bad for one night, but I have had other HIExpress locations that were better.

Helpful, friendly staff. Outstanding breakfasts.

This was one of the best we have stayed at! Clean, comfortable, welcoming staff, and great breakfast!!

.

Front desk ladies were great N/a

Front desk ladies were great N/a

Always consistently friendly and clean.

Love the facility and the staff is always nice

Breakfast was good. A lot of varieties to choose from. Room was cozy and clean with useful amenities.

Disappointed with the upkeep. Two out of four doors were inoperable.

Having the manager Tim walking around during breakfast speaking with our family and other families too asking us “How is your stay?

Very nice and clean

Clean Room Found hair in the bed

Found hair in the bed

No

Room was clean and comfortable. Staff excellent.

Good

Great staff, clean

Very good

The room was clean and very comfortable.

Superb

Would stay again

The room was wonderful the staff was so nice

The room was wonderful the staff was so nice

Went to check in, and they said they had no rooms even though I had my confirmation. Not helpful and we had to leave at 11:30 at night to find another hotel.

Clean rooms and safe property

Everything was perfect

Clean, great location and quiet

Clean, comfortable, well maintained, and convenient.

I left some headphones and they claim that they were not turned in, I know they were left on the bed and the covers were over them and I missed them.

Clean room clean breakfast area swimming pool nice and clean staff very helpful

All of the staff including the cleaning ladies were so nice. Everything smelled and looked clean all the time.

No close parking by an entrance. Large truck and trailer taking up 6 spaces nearest to main entrance. Back entrance door not working. Waited 10 minutes to check in. No one at the desk.

The gentleman at food today our check day was amazing. Cleaned table trued very hard to please all the guest I could see

Basic breakfast but good for us. Nice place for our stay.

Large rooms, comfy beds, great location and options for food. Roomy and clean. Very nice.

Staff was amazing. Front desk was always courteous and friendly. Especially loved the breakfast amenity. Michael was above and beyond courteous. He had the area continually filled, ie coffee, juices, foods…. Tables were spotless. He politely answered numerous questions. He even walked around asking us how we were, if we needed anything. Michael delivered A+ customer service.

Did not see gym and did not come by car

Yes. room was nice and roomy. We stayed for 3 nights. Thought it was weird that our room wasn't cleaned during our stay. We had to go to the front desk to request towels because housekeeping didn't clean. Wastebaskets were overflowing becuase our room wasn't cleaned. That was a big deal for us. Breakfast area was nice and staff was friendly.

Friendly staff

Exellent

My room was clean. I wiped it down with Clorox wipes and they were clean. Michael at breakfast was awesome.

Room was great. Breakfast was great.

The staff was GREAT, will definitely stay here everytime I visit Denton.

Good

Room was extremely clean didn’t feel like I had to come in and clean before I stayed! Staff was extremely courteous and I would stay there again

Looked good

It was clean and quiet

Not enough staff to check everyone in.

Clean rooms. Polite and professional staff

Staff was great. Room was comfortable. Really appreciated being located away from the highway.

Yes

Nice staff. Great breakfast.

We encountered minor hiccups with our stay. However, the staff was very responsive in getting us settled ASAP. All of the staff was very friendly greeting everyone. The rooms and common areas were super clean . The breakfast was great, Michael the gentleman in charge of breakfast was on it ! He made sure everything was stocked and clean. He greeted every guest , this was a different experience compared to other hotels were staff doesn't acknowledge their guest. I'll be back in Denton and will definitely stay here again.

First time at this property. Will return for the clean rooms.

Nice clean rooms and great staff

Staff was pleasant and helpful. The staff working breakfast were very pleasant. Would recommend this property.

Great stay. We've stayed before, and will again. Friendly staff, beautifully decorated surroundings, very clean, comfortable bed, decent breakfast. What more could you want?

Staff were incredibly sweet, the room was clean and had all the things we needed. I would recommend newer tvs with Netflix and a better breakfast.

Staff was very accommodating

Staff was very friendly, room very clean.

The room was awesome for a short notice stay. They really managed the space well (there were hooks for our backpacks, a bench with space underneath to put our computer bags, etc.). Very clean! The staff was also awesome, very kind and wanted to attend to our needs/questions. I appreciate the stay and will keep in mind to stay again!

Excellent

The hotel was newly renovated, and the room was very spacious. The hotel staff were friendly and very responsive to our requests. The breakfast service was well prepared and plentiful. The man overseeing the breakfast was very friendly and ensured everyone was well taken care of during breakfast. All my family members enjoyed the stay!

nice

Room was spotless, the food service was excellent along with the kitchen staff was very professional.

Stay went well

Cleanliness, great check in, ice maker on every floor

Very good!

Wonderful hotel. Breakfast cinnamon rolls great, other food not so much!

The front desk staff was wonderful, friendly, helpful, and professional.

My stay here went well! The room was clean, the area was nice and overall we felt safe. The only thing that was a bummer was the tv didn’t work for our entire stay and they never informed us until after we checked in and asked them about it. Other than that it was good.

Safe

Very kind and helpful staff

Front desk & breakfast staff were friendly & inviting. Room was clean, AC worked well. Lobby was well kept. I have used this hotel twice now for personal overnight trips because price is good, location is convenient, and the stay overall is pleasant.

Good

The room was very clean and the staff was outstanding! They were so very friendly and welcoming. The bed was so comfortable that I actually slept all night and that never happens!

The staff was always friendly and very helpful. The cook went above and beyond!

All was great

Quiet. Clean. Wonderful staff.

A beautiful, modern, clean room that is close to many eating options.

Nice place to stay and easy access to main roads.

The cleanliness was a little concerning, especially in the bathroom. There’s was hair everywhere, which made the stay uncomfortable. Definitely needs better housekeeping attention.

Always a wonderful stay! Love the staff - they are always so friendly and helpful. Room was spotless and the breakfast was yummy.

We've got a freshman at UNT and this is our go-to spot when we're in Denton. We've stayed there during a college visit, orientation and move-in. It's clean, close to everything and very comfortable.

The staff was so wonderful and patient!

Always my place to stay in Denton.

Nice comfy hotel

I love the shower without a tub. The woman at the front desk was super friendly and helpful! This was a great stay!

The staff at the front desk are so helpful and friendly! We so appreciate them and will be repeat customers because of them.

Location was perfect. Had restaurants walking distance.

We've made quite a few trips to Denton in the past year and this has been the nicest hotel so far. So glad it was within our price range. Nice area, room was clean, staff was very attentive, very quiet. We didn't get to enjoy breakfast or visit any of the amenities but very satisfied overall with our stay.

Good location. Clean. Staff was wonderful. Breakfast was real good. Freshly made biscuits were delicious.

Easy to get to friendly staff and super clean

I have stayed at this Holiday Inn Express seversl time now, it is always a pleasurable stay. The rooms are clean, the front desk staff are friendly and polite. There are several place around to eat, and convenient to highway.