Economy Inn & Suites

Great stay

The geisha room looked gorgeous in the photos but when we got there the wallpaper was peeling, roaches coming from the bathroom, smoke detector had veen ripped out and thrown in another room, lamps didn't work.

Disappointing

Clean room, parking perfect, continental breakfast good, convenient location.

Almost everything was good except for the breakfast it supposed will be continental but, it was only some cereal and some bread,the coffee was cold It had nothing to do with a continental breakfast; it was a total scam just to get people to come in. Otherwise, the price and service are fine. It has a pool, though I didn't use it. I give it a 7 out of 10. 👍

It was horrible worst experience I've had in my life with the hotel I would never recommend anyone to stay there the management specifically the woman running the place curses at you screams at the top of her lungs and doesn't even have her facts straight she kicked us out two days into our five nights day without any refund claiming there was a dog there that wasn't there completely delusional if I could give zero Stars I would please somebody shut this business down

Nice but we did see some mold on the walls.

Got moved to three different rooms. The first two were absolutely disgusting and there was roaches on the walls and IN the bed.

They collected our towels in the morning and never brought any replacements. I asked for more and was told to wait and never received any. Bugs were everywhere. There was literally exposed wiring in the shower.. completely unacceptable.

Nothing at all Cuz. I didn't. Get refund and didn't even stay there. There trash

Nothing at all Cuz. I didn't. Get refund and didn't even stay there. There trash

Everyone was rude and not accommodating!!!! Horrible experience . I would not recommend this hotel to anyone

Location Close to interstate noise

Location Close to interstate noise

The quick refund The room was infested with bugs

The room was infested with bugs

Staff was friendly and helpful. Property was clean and comfortable.

Cleanliness was ok but floor was dirty. AC unit was very loud and noisy. Bed was uncomfortable and noisy. Only two towels in shower. Toilet seat was broken.

Exceptional

The place was clean and presentable. Beds a little hard. The only thing is outside our room there was a group of man drinking and had all the beer laid out on the ground as a parent you have to closely look after your teenage girls. Although this is a thing everywhere but you dont expect it to be right outside your door in area that you paid to stay at. They weren't loud and when we checked out in the morning they did pick up their trash. We just didn't feel comfortable being surrounded by nothing but man. The towels were super little so ask for extra or take your own.

Parking was good

Parking right outside your room so it's easy to get luggage in/out. Staff was very friendly. Pool was clean and private. Our daughter loved the Texas waffle breakfast bar.

Parking right outside your room so it's easy to get luggage in/out. Staff was very friendly. Pool was clean and private. Our daughter loved the Texas waffle breakfast bar.

Everything

The room was clean and nice, front desk gentleman did his job efficiently, didn’t stay for the breakfast because we left really early, parking is good. For the price it was a good place to stay. It was quiet and we didn’t have any problems at all

I did not have a breakfast. There no good ironing tool. No hangers and rusted closet AC too loud poor odor in the room

I did not have a breakfast. There no good ironing tool. No hangers and rusted closet AC too loud poor odor in the room

The towels and provided soaps were the absolute minimal, but were provided. The walls were dirty and the room smelled like smoke. We even changed rooms and this was the better of the two. The second room also smelled like smoke. The property doesn't really look like the picture. I would not stay here again.

Breakfast was waffles, 2x cereals, and mini muffins/bagels w/fake juice and coffee. No eggs, no protein, and no fruit.

Nothing Everything

Workers very nice Dirty pillows

Workers very nice Dirty pillows

They said there was a restaurant and bar, but it is permanently closed.

This hotel looks like a trap house. Should nobody be allowed to stay there. I want to visit my son and me and my grandbaby did not get a chance to stay. We ended up staying at my son house in my granddaughter‘s room sleeping on a blowup mattress, that is how bad this hotel was children do not belong at this place whatsoever.

Staff was ok. Front desk was very little help when asked about the closed down resteraunt and bar that is advertised on their site and building. Cleaning staff was very friendly and helpful. Room had many roaches.

Room was clean, comfortable and quiet. Close to everything. Would recommend.

Not a bad stay.

The room was clean and the breakfast was still amazing as ever! I will continue to always stay here on our trips to Denton!

The pancakes is hot and good. Introduce fruits, yogurt and eggs. Breakfast is mostly carbohydrates. No proteins and fruit. Restroom needs to be upgraded.I should be able to wash my hands in the restroom after using it. I shouldn't have to open the door and come out of the restroom. Prevent germ transfer

The roaches crawling around the room.

The smell of disinfectant is strong

No take breakfast

Very clean Small space small beds

DO NOT STAY HERE!!! Rooms are dirty, disgusting and infested with bugs. The whole place/rooms smell moldy unkept and like cigarette smoke. We talked to the front desk about refunding us the room because we didn’t end up staying there the nights we had booked & they refused. We ended up spending extra money at another hotel because this one was so bad we could not even imagine spending a night there. The staff was very rude and since we booked through a third party we had to talk to them also. Staff lied on our name saying we hadn’t complained or said anything and that it was a lies so that way we couldn’t get a refund through our third party website either. Please save yourselves the trouble and book at the best western in lake Dallas. That is the BEST hotel in the surrounding Lewisville/flower mound area.

DO NOT STAY HERE!!! Rooms are dirty, disgusting and infested with bugs. The whole place/rooms smell moldy unkept and like cigarette smoke. We talked to the front desk about refunding us the room because we didn’t end up staying there the nights we had booked & they refused. We ended up spending extra money at another hotel because this one was so bad we could not even imagine spending a night there. The staff was very rude and since we booked through a third party we had to talk to them also. Staff lied on our name saying we hadn’t complained or said anything and that it was a lies so that way we couldn’t get a refund through our third party website either. Please save yourselves the trouble and book at the best western in lake Dallas. That is the BEST hotel in the surrounding Lewisville/flower mound area

Paid for handicapped room was told when we arrived no handicap bathrooms on entire property Bathroom faucet sink came apart in my hand Beds are like sleeping on cardboard The place was dirty extremely run down this is the worst hotel I’ve ever stayed in and I travel frequently and I’m over 50 years old so I’ve done a lot of traveling

Everything was nice and neat. Quiet enjoyable

It was a nice a filling breakfast and plenty of parking and it was very safe feeling the even gave us a room with a stove

No cleanliness

Roaches in the bathroom. I ask for extra blankets but they wouldn’t give them to me. 3 adults but there was only 2 towels to shower. I will not stay there again.

Loved the stay

Everything was amazing

Room is so so. Thought it was clean until we woke up the next morning and hubs turned on the light to cockroaches crawling over the night stands bed sinks you name it!

Pool and breakfast was amazing! 6th time staying here and the rooms are always nice and clean.

Great pool, clean room and bed and shower. I'll be booking another night!

Great staff, pool was fantastic. The breakfast was a plus! Will definitely be booking this hotel again!

Friendly service

We had made reservations only to find out we would be on the second floor with no elevator. I’m disabled so that wasn’t going to work. We told them that wouldn’t work and he offered a smoking room on the first floor. Cigarette smells activate my allergies, so we declined and asked him to cancel the reservation. We ended up staying elsewhere, but were unable to get our money back for the full four days, even though he assured me we’d only be out the first day. The property told me to contact Expedia and Expedia told me to contact the property and both just kept giving me the runaround. I finally had to go through my credit card company, but we are still waiting for this to be resolved. I should have done my homework better, but it was a truly awful experience.

No hot water for bath or sink.

Older facility with Large clean rooms.

no towels available at the front desk we i first arrived the room was really hot when u enter and took all night to cool off i got a no smoking room and there was a cigarette burn in my blanket and the continental breakfast was waffles and muffins

Looks like it is older but it is extremely clean.

The place has a huge bug problem and the pool hours are not opened long enough for anyone to enjoy. The bedding was very disgusting and dirty. There were roaches crawling all over the walls, however breakfast was not horrible and the other people staying there were very quiet respectful people who never bothered anyone.

Everything was to par

The room had roaches, it was noisy! I will not go back.

The floor was really clean but really needing repair. A couple of the walls were just so dingy and really needed paint. And did kill two roaches that were scurrying across the floor.

The restroom was extremely dirty and without toilet paper, we called to ask for toilet paper and never got to us. And everything was just dirty extremely dirty.

When I avoid the room was very dirty

Roach Infested

Staff was friendly and room was clean although it smelled of lysol or some form of disinfectant. First night the tv was unplugged so i thought controller was broke...took to front desk 3 times and they said the remote was working but never offered to take a look at tv. Ironing board was broken and wouldn't stay up so had to iron on floor. Hair dryer worked for about a minute then stopped working. Toilet lid wouldn't stay up so had to use my knee to keep it up. The continental breakfast was lacking. There was cereal and a handful of very cheap and small muffins along with coffee but no lids for coffee.

It was horrible only sheet and bedspread asked for a blanket housekeeping brought another bedspread noticed in middle of night so many roaches when I the light on I have pictures of them it made me sick couldn't go in the morning complain to the office they said you're just now telling us yeah I'm not going out but parking lot was scary it was all it was a scary all together the parking lot was all tore up hit my car on the bottom a couple times when we told them in the morning it seemed like they didn't care they said we should have reported it during the night sometimes you don't see those things they come out at night mostly are they stupid that's infested with roaches so we couldn't even eat our breakfast continental breakfast because if there's roaches in the room there's roaches in the kitchen. I think I should get a refund a total refund I will not ever ever stay in a place like that again especially that place and I will be letting people know that I know that stay there every so often when they have heart patients in that hospital Baylor Scott and White heart place in Denton it was horrible worst nightmare

I was eaten alive by what I’m pretty sure was bed bugs have never experienced anything like this in my life my husband as well

Everything is good

This hotel has roaches

Never again

Had to ask tO change rooms it was dirty full of roaches the next room when the lights off the TV go off called asked for help they never showed up will never return the towels was stained n there was very little tissue inside the bathroom

It was horrible

Cheap & convenient

Roaches were crawling out the rooms, couldn’t even get a good night sleep

Was false advertisement

This place has the most rudest customer service. The lady at front desk is very rude. They have roaches crawling every where dead ines too this place is terrible.

Fromt desk was empty both times i came in…check in they eventually showed. Room was roomy and place was empty, so cool first floor big room. Old and needs updates, but it was inexpensive and just what i needed.

I like vthe staff

The staff give excellent Customer Service.

The tub was a slow drain so when taking a shower the water build up in the tub

The first room the TV didn’t work and there was actual blood on the dirty sheets. Moved to a new room with holes in the walls holes in the sheets and the internet did not work. We prepaid for two days and stayed less than 8 hours. We asked for a refund but was denied. Run from this place do not stay it really is that bad.

I love it

Smelled very moldy

Manager Jumped me and cursed me and told me I can go find some where else to stay because i would not let her talk crazy to me. She was mad because I told her they had riches and bugs and I have pictures of the climbing around.

To many roaches with in inside the apt space

Me and 2 of my friends stay there over night. The minute we entered the room, there was an unpleasant smell like it wasn't cleaned properly. There was no toilet paper, the toilet seat had brown stains on it, stains on the door, and on the bed sheets. The mini fridge and microwave were clearly not cleaned. The next morning when we checked out, a man complained to the owner that he had roaches in his room. He stated that they had crawled on him and his kids.

You get what you pay for. Very run down property

I like it

If you’re cheap like me, you realize quickly why the rates are low. Without completely bashing the place, I would only suggest to the owners that they reinvest into this motel. It would s very old and dated, which makes it appear dirty.

We booked the Caesar Suite, we didn’t have any problems reall

Internet not working, and they said it had not bin for a while. Toilet loose on its mounting. No clothes hangers. Expedia arranged a refund of 3 remaining nights. Hotel would refund only two. Breakfast pickings were slim. No coffee; no tea or hot water

the blanket is so dirty, there are some bugs around. They do have a nice sized room/suit

Nothing at all ill never get a room there again

The beds were nasty, my pillow case had a blood spot, the other bed has what looked like sex stains on the sheets. We used our own pillows and blankets. The bathtub had opened used soap and hair in the tub and the floor probably had not been cleaned in months.

Tub dirty, no towels, door lock broke, filthy area

I liked location near gas stores & restaurants from high way exit Denton, TX The room was spacious with tables & chairs. However, roaches bad & didn't get under the covers fearing Bed Bugsor worse. Quiet, no disturbance of privacy & rest. Continental breakfast before 11am check out. Better than some motels that are dirtier, roach motel for $80 Single One night farther away part of town. I was not driving, resting & relaxing out the Summer heat drinking & eating in privacy & more comfort sleep than in the vehicle for the travelling of business & leisure on tight schedule home. It was alright for the price through Expedia app prepaid reservation.

The bathroom sink was barely hanging on the wall! We booked a King bed, but was given a double bed room and was told we could seitch but when we tried to change rooms we wete told none were available. This happened more than three occasions. I would definitely not recommend tgis hotel unless finance us the most important reason for the choice!!!

The room was very dirty the towels was dirty their was no hot water the bed was dirty and hard I wish I could get my money back I will never stay there again

Roaches

Front desk person, knew of no place that delivered to that hotel. Remote doesn't have a guide button on it, so you have to scroll through a hundred channels to try to see what's available until you find the guide and the front desk person has no clue what channel the guide is on. Just simple little things like that would make your stay a lot easier

There were bugs all in the rooms

This place is horrible

The people that run this hotel in Denton, Texas are horrible. They close the pool for no reason and we’re very rude.

Very poorly kept property, rooms are dirty, requested multiple. Leaking faucets, holes in walls, cigarette burns on everything, even in non-smoking rooms.

The only reason we stayed was because it was midnight and we had no other option. None of us got any sleep! Hotels.com should remove this horrible excuse for a motel from their app, and the government should shut this place down and condemn it! Please do yourself a favor and never ever stay here! I wish zero stars was an option, but it isn't, so i have to give them the lowest rating they have. One star!

Bed bugs , room full of nats , and the halls have a nasty odor

Went to take a shower when we first arrived in the shower button stuck so you only get half pressure the other half of the waters pouring out the bottom, climbing out of the shower there was a cockroach running around in the bathroom floor. TV didn't work dead batteries in the controller. Bed bugs my girlfriend had six bites on her body within an hour of laying in bed. Turn the lights on and there's cockroaches crawling on the ceiling in the walls. Needless to say we didn't end up staying by 11:00 at night we done took the card back to the office and left and went somewhere else. Would not recommend this motel to anyone

You get what you pay for here. It’s not the best but it wasn’t the worst either. It’s old & worn, but rooms aren’t that bad. Surprisingly the room had lots of amenities. Microwave, fridge, flat screen, and even a stovetop! Bed cover had some holes but the sheets were really clean.

1st room was full of roaches. 2nd room had none but bed was hard. Didn’t leave any toilet paper.

was so dirty with a lot cucarachas, in the tub plus inside to the bed. I had two nights to stay there, but i can’t.

Lots of cockroaches and the water in the shower would over flow the tubs

relaxing

The bad, its an old building, stair’s concrete step metal supports were rusted and breaking loose. Easy to trip and fall. The water pressure extremely low, and had 1 bath towel and 1 hand towel for two people, the room had the ‘old’ smell and only two real thin pillows and the toilet required three (3) flushes to empty leaving clean water.

What you get is absolutely not what is pictured. We arrived in the middle of the night after a late flight to the first room having cigarette holes in the blankets as well as blood stains when requested for another room we were given a room next to what smelled like a marijuana factory Only to find numerous bugs in the bathroom of that room. We did not stay and had requested a refund for the second night that we obviously did not stay for and the manager refused. We understand not being refunded for the first night due to us checking in so late however, refund absolutely should’ve been issued for the inconvenience that they caused us having to find a different hotel room at 2 o’clock in the morning.

Good room for the price. It wasn’t a far drive from a lot of things but walking would be tough. A lot of additional rules and fees you could incur while there.