Economy Inn & Suites

This hotel needs to be better maintained. The “luxury” room was not cleaned and hot tub did not work.

The themed but in tarible condition there

terrible management roaches everywhere room smelt horrible, holes in bedsheets, throw up stains all over the floor like they never clean i couldnt even stay there just would rather sleep in my car this place should be shut down they will also say your card is declined so you have to pay full price

Good location There was a mix up with the reservation, itvwas cancelled for a reason I don't understand. I wanted to pay there but then they tried to charge it ine day before arrival. My bank detected this transaction as fraudulent (nothing on my control) so my reservation was canceled. Once I got there, I had to pay much more than the agreed rate because they said it was a last minute thing. I didn't have another option but to pay this higher rate. Many people had the same problem. And also the rooms were dirty.

Good location There was a mix up with the reservation, itvwas cancelled for a reason I don't understand. I wanted to pay there but then they tried to charge it ine day before arrival. My bank detected this transaction as fraudulent (nothing on my control) so my reservation was canceled. Once I got there, I had to pay much more than the agreed rate because they said it was a last minute thing. I didn't have another option but to pay this higher rate. Many people had the same problem. And also the rooms were dirty.

The pictures uploaded here on Expedia do not match. This place is a dump. Flattest pillows in existence. Rags for Towels. No “bar” unless you consider the Italian Restaurant next door.

Had reservations for 2 months, went to Sick New World, got there was told reservation was canceled, nothing else available anywhere else at this point, 3 hours from home and reservation canceled without knowing, they did the same thing to another friend who showed up Saturday. Offered another room but their rates "suddenly" had went up $100 more, had to take it. Heard they did this to a lot of people. Plus roaches everywhere, weird banging noises all night outside, TV didn't work (they finally fixed that the day we were leaving) but yeah, if we weren't in a difficult position, definitely would've left as soon as they told us reservation had been canceled.

Had reservations for 2 months, went to Sick New World, got there was told reservation was canceled, nothing else available anywhere else at this point, 3 hours from home and reservation canceled without knowing, they did the same thing to another friend who showed up Saturday. Offered another room but their rates "suddenly" had went up $100 more, had to take it. Heard they did this to a lot of people. Plus roaches everywhere, weird banging noises all night outside, TV didn't work (they finally fixed that the day we were leaving) but yeah, if we weren't in a difficult position, definitely would've left as soon as they told us reservation had been canceled.

Good

Staff canceled our reservation prior to getting there and I had renewed with email proof but staff refused to accept lea

Said reservation canceled then charged me more for a room first room had dead cricket on pillow no lock toilet not flush gave another room found roaches in that room and bathroom was dirty stayed because no where else to go and wouldn't refund money

Said reservation canceled then charged me more for a room first room had dead cricket on pillow no lock toilet not flush gave another room found roaches in that room and bathroom was dirty stayed because no where else to go and wouldn't refund money

Staff tried to convince me that the people that were given a disgusting room were "bad guest". And again they tried to up charge me when I went to check in. I did not stay here.

Staff tried to convince me that the people that were given a disgusting room were "bad guest". And again they tried to up charge me when I went to check in. I did not stay here.

Location THEY WERE COCKROACHES EVERYWHERE INSIDE THE TWO ROOMS RENTED!! Plus on my bathroom the bathtub was clogged and the water took an entire day to drain after a shower. When I check out, I told the clerk about these issues and he just stared at me. I read others reviews and it's the same with everyone. The owners they just don't care. It's a cheap hotel with dirty and infested rooms. I will never come back. Do yourself a favor and do not stay in this place. MC

Staff canceled our reservation prior to getting there and I had renewed with email proof but staff refused to accept lea

Its was overbooked I did not get a room

Its was overbooked I did not get a room

Location THEY WERE COCKROACHES EVERYWHERE INSIDE THE TWO ROOMS RENTED!! Plus on my bathroom the bathtub was clogged and the water took an entire day to drain after a shower. When I check out, I told the clerk about these issues and he just stared at me. I read others reviews and it's the same with everyone. The owners they just don't care. It's a cheap hotel with dirty and infested rooms. I will never come back. Do yourself a favor and do not stay in this place. MC

This hotel is very much what you pay for. It was not well kept, out dated, and the free breakfast was a joke. I wasnt expecting much but ive never had the ekk like i did there. we just needed a place to sleep for the weekend while we went to sick new world

They canceled our booking

NA They charge us 30usd more than what it was originally book, they don’t let us checked in unless we pay it (there was no other hotels available) Pictures are old because everything looks deteriorated

DO NOT STAY HERE!!! Infested with roaches! The property owes me money and won’t give it back. Expedia is saying they can’t give it back either. I checked in played and went back to check out and no refund. The employee just say they will call back and look into it and don’t. Save your money.

For the cost it is what it is. Clean. Didn’t have hot water. Just warm.

Roaches everywhere

Roaches everywhere

Do not stay here! There were roaches, stains, an awful smell, and corrosion in the tub. Awful stay i woke up to roaches on the bed. It was so gross. We left right away and got no refund for it. Looks like this has been a problem for most guest and they have done nothing to change it. Do not be fooled with the pictures! 0/5.

Nothing. Pictures are nothing like the actual property. Granted these pictures are probably from when it first opened but it seems like it hasn’t been kept up with one bit. Seems like people were actually living at this property, and I’m not talking about the owners. Walked by several rooms and I could smell weed coming from everywhere. First room had a stench and looked sketchy. Asked for a different room which they gave me a hard time about because it had been “more than 10 mins”. Mind you the room they gave me was in the back and I had to go look for it. Didn’t even get stuff down from my truck when I turned around to go ask for a refund but he said that wouldn’t be possible because it had already been more than 10 mins. Was able to switch rooms which at first seemed alright but there were stains everywhere, the bed smelled, and I legit didn’t feel safe. I should’ve cancelled my room right away when I heard another customer saying he wouldn’t book unless he got to see the room first.

The owner is the most rude person you'll ever meet they have bed bugs and don't come here is my advice

Our room was seriously disgusting. Neither tvs worked,there were multiple stains on the walls and curtains,there were dead bugs all on the floor and in the jacuzzi tub, the mirrors around the tub were dirty and dusty, the hair dryer stopped eorking while i was using it and they wouldnt come to fix it,i can list so many more but these are the top bad points. Dont stay here.

This hotel should be closed down! Bed bugs and roaches everywhere! Everything is extremely old and should be replaced 30 years ago carpet is gross. Stinks! Old! TVs do not work. Unsafe conditions

I checked into my room, 205. And upon entering the room i did two things, turned the A/C on, and then took the bed covers off completely undressing the mattress. Found not one, but two adult bed bugs. i left them on a paper towel on the sink and went to the hotel manager, he could only tell me sorry in broken english and my bad and then left the counter and went to a back room. I have pictures and the video of the small interaction with the man.

Great stay

The geisha room looked gorgeous in the photos but when we got there the wallpaper was peeling, roaches coming from the bathroom, smoke detector had veen ripped out and thrown in another room, lamps didn't work.

Clean room, parking perfect, continental breakfast good, convenient location.

Almost everything was good except for the breakfast it supposed will be continental but, it was only some cereal and some bread,the coffee was cold It had nothing to do with a continental breakfast; it was a total scam just to get people to come in. Otherwise, the price and service are fine. It has a pool, though I didn't use it. I give it a 7 out of 10. 👍

It was horrible worst experience I've had in my life with the hotel I would never recommend anyone to stay there the management specifically the woman running the place curses at you screams at the top of her lungs and doesn't even have her facts straight she kicked us out two days into our five nights day without any refund claiming there was a dog there that wasn't there completely delusional if I could give zero Stars I would please somebody shut this business down

Nice but we did see some mold on the walls.

Got moved to three different rooms. The first two were absolutely disgusting and there was roaches on the walls and IN the bed.

They collected our towels in the morning and never brought any replacements. I asked for more and was told to wait and never received any. Bugs were everywhere. There was literally exposed wiring in the shower.. completely unacceptable.

Everyone was rude and not accommodating!!!! Horrible experience . I would not recommend this hotel to anyone

Staff was friendly and helpful. Property was clean and comfortable.

Cleanliness was ok but floor was dirty. AC unit was very loud and noisy. Bed was uncomfortable and noisy. Only two towels in shower. Toilet seat was broken.

The place was clean and presentable. Beds a little hard. The only thing is outside our room there was a group of man drinking and had all the beer laid out on the ground as a parent you have to closely look after your teenage girls. Although this is a thing everywhere but you dont expect it to be right outside your door in area that you paid to stay at. They weren't loud and when we checked out in the morning they did pick up their trash. We just didn't feel comfortable being surrounded by nothing but man. The towels were super little so ask for extra or take your own.

Parking was good

The room was clean and nice, front desk gentleman did his job efficiently, didn’t stay for the breakfast because we left really early, parking is good. For the price it was a good place to stay. It was quiet and we didn’t have any problems at all

The towels and provided soaps were the absolute minimal, but were provided. The walls were dirty and the room smelled like smoke. We even changed rooms and this was the better of the two. The second room also smelled like smoke. The property doesn't really look like the picture. I would not stay here again.

Breakfast was waffles, 2x cereals, and mini muffins/bagels w/fake juice and coffee. No eggs, no protein, and no fruit.

They said there was a restaurant and bar, but it is permanently closed.

This hotel looks like a trap house. Should nobody be allowed to stay there. I want to visit my son and me and my grandbaby did not get a chance to stay. We ended up staying at my son house in my granddaughter‘s room sleeping on a blowup mattress, that is how bad this hotel was children do not belong at this place whatsoever.

Staff was ok. Front desk was very little help when asked about the closed down resteraunt and bar that is advertised on their site and building. Cleaning staff was very friendly and helpful. Room had many roaches.

Room was clean, comfortable and quiet. Close to everything. Would recommend.

Not a bad stay.

The room was clean and the breakfast was still amazing as ever! I will continue to always stay here on our trips to Denton!

No take breakfast

DO NOT STAY HERE!!! Rooms are dirty, disgusting and infested with bugs. The whole place/rooms smell moldy unkept and like cigarette smoke. We talked to the front desk about refunding us the room because we didn’t end up staying there the nights we had booked & they refused. We ended up spending extra money at another hotel because this one was so bad we could not even imagine spending a night there. The staff was very rude and since we booked through a third party we had to talk to them also. Staff lied on our name saying we hadn’t complained or said anything and that it was a lies so that way we couldn’t get a refund through our third party website either. Please save yourselves the trouble and book at the best western in lake Dallas. That is the BEST hotel in the surrounding Lewisville/flower mound area.

DO NOT STAY HERE!!! Rooms are dirty, disgusting and infested with bugs. The whole place/rooms smell moldy unkept and like cigarette smoke. We talked to the front desk about refunding us the room because we didn’t end up staying there the nights we had booked & they refused. We ended up spending extra money at another hotel because this one was so bad we could not even imagine spending a night there. The staff was very rude and since we booked through a third party we had to talk to them also. Staff lied on our name saying we hadn’t complained or said anything and that it was a lies so that way we couldn’t get a refund through our third party website either. Please save yourselves the trouble and book at the best western in lake Dallas. That is the BEST hotel in the surrounding Lewisville/flower mound area

Paid for handicapped room was told when we arrived no handicap bathrooms on entire property Bathroom faucet sink came apart in my hand Beds are like sleeping on cardboard The place was dirty extremely run down this is the worst hotel I’ve ever stayed in and I travel frequently and I’m over 50 years old so I’ve done a lot of traveling

Everything was nice and neat. Quiet enjoyable

It was a nice a filling breakfast and plenty of parking and it was very safe feeling the even gave us a room with a stove

No cleanliness

Roaches in the bathroom. I ask for extra blankets but they wouldn’t give them to me. 3 adults but there was only 2 towels to shower. I will not stay there again.

Loved the stay

Everything was amazing

Room is so so. Thought it was clean until we woke up the next morning and hubs turned on the light to cockroaches crawling over the night stands bed sinks you name it!

Pool and breakfast was amazing! 6th time staying here and the rooms are always nice and clean.

Great pool, clean room and bed and shower. I'll be booking another night!

Great staff, pool was fantastic. The breakfast was a plus! Will definitely be booking this hotel again!

Friendly service

We had made reservations only to find out we would be on the second floor with no elevator. I’m disabled so that wasn’t going to work. We told them that wouldn’t work and he offered a smoking room on the first floor. Cigarette smells activate my allergies, so we declined and asked him to cancel the reservation. We ended up staying elsewhere, but were unable to get our money back for the full four days, even though he assured me we’d only be out the first day. The property told me to contact Expedia and Expedia told me to contact the property and both just kept giving me the runaround. I finally had to go through my credit card company, but we are still waiting for this to be resolved. I should have done my homework better, but it was a truly awful experience.

No hot water for bath or sink.

Older facility with Large clean rooms.

no towels available at the front desk we i first arrived the room was really hot when u enter and took all night to cool off i got a no smoking room and there was a cigarette burn in my blanket and the continental breakfast was waffles and muffins

Looks like it is older but it is extremely clean.

The place has a huge bug problem and the pool hours are not opened long enough for anyone to enjoy. The bedding was very disgusting and dirty. There were roaches crawling all over the walls, however breakfast was not horrible and the other people staying there were very quiet respectful people who never bothered anyone.

Everything was to par

The room had roaches, it was noisy! I will not go back.

The floor was really clean but really needing repair. A couple of the walls were just so dingy and really needed paint. And did kill two roaches that were scurrying across the floor.

The restroom was extremely dirty and without toilet paper, we called to ask for toilet paper and never got to us. And everything was just dirty extremely dirty.

When I avoid the room was very dirty

Roach Infested

Staff was friendly and room was clean although it smelled of lysol or some form of disinfectant. First night the tv was unplugged so i thought controller was broke...took to front desk 3 times and they said the remote was working but never offered to take a look at tv. Ironing board was broken and wouldn't stay up so had to iron on floor. Hair dryer worked for about a minute then stopped working. Toilet lid wouldn't stay up so had to use my knee to keep it up. The continental breakfast was lacking. There was cereal and a handful of very cheap and small muffins along with coffee but no lids for coffee.

It was horrible only sheet and bedspread asked for a blanket housekeeping brought another bedspread noticed in middle of night so many roaches when I the light on I have pictures of them it made me sick couldn't go in the morning complain to the office they said you're just now telling us yeah I'm not going out but parking lot was scary it was all it was a scary all together the parking lot was all tore up hit my car on the bottom a couple times when we told them in the morning it seemed like they didn't care they said we should have reported it during the night sometimes you don't see those things they come out at night mostly are they stupid that's infested with roaches so we couldn't even eat our breakfast continental breakfast because if there's roaches in the room there's roaches in the kitchen. I think I should get a refund a total refund I will not ever ever stay in a place like that again especially that place and I will be letting people know that I know that stay there every so often when they have heart patients in that hospital Baylor Scott and White heart place in Denton it was horrible worst nightmare

I was eaten alive by what I’m pretty sure was bed bugs have never experienced anything like this in my life my husband as well

Everything is good

This hotel has roaches

Never again

Had to ask tO change rooms it was dirty full of roaches the next room when the lights off the TV go off called asked for help they never showed up will never return the towels was stained n there was very little tissue inside the bathroom

It was horrible

Cheap & convenient

Roaches were crawling out the rooms, couldn’t even get a good night sleep

Was false advertisement

This place has the most rudest customer service. The lady at front desk is very rude. They have roaches crawling every where dead ines too this place is terrible.

Fromt desk was empty both times i came in…check in they eventually showed. Room was roomy and place was empty, so cool first floor big room. Old and needs updates, but it was inexpensive and just what i needed.

I like vthe staff

The staff give excellent Customer Service.

The tub was a slow drain so when taking a shower the water build up in the tub

The first room the TV didn’t work and there was actual blood on the dirty sheets. Moved to a new room with holes in the walls holes in the sheets and the internet did not work. We prepaid for two days and stayed less than 8 hours. We asked for a refund but was denied. Run from this place do not stay it really is that bad.

I love it

Smelled very moldy

Manager Jumped me and cursed me and told me I can go find some where else to stay because i would not let her talk crazy to me. She was mad because I told her they had riches and bugs and I have pictures of the climbing around.

To many roaches with in inside the apt space

Me and 2 of my friends stay there over night. The minute we entered the room, there was an unpleasant smell like it wasn't cleaned properly. There was no toilet paper, the toilet seat had brown stains on it, stains on the door, and on the bed sheets. The mini fridge and microwave were clearly not cleaned. The next morning when we checked out, a man complained to the owner that he had roaches in his room. He stated that they had crawled on him and his kids.

You get what you pay for. Very run down property

I like it

If you’re cheap like me, you realize quickly why the rates are low. Without completely bashing the place, I would only suggest to the owners that they reinvest into this motel. It would s very old and dated, which makes it appear dirty.

We booked the Caesar Suite, we didn’t have any problems reall

Internet not working, and they said it had not bin for a while. Toilet loose on its mounting. No clothes hangers. Expedia arranged a refund of 3 remaining nights. Hotel would refund only two. Breakfast pickings were slim. No coffee; no tea or hot water

the blanket is so dirty, there are some bugs around. They do have a nice sized room/suit

Nothing at all ill never get a room there again

The beds were nasty, my pillow case had a blood spot, the other bed has what looked like sex stains on the sheets. We used our own pillows and blankets. The bathtub had opened used soap and hair in the tub and the floor probably had not been cleaned in months.

Tub dirty, no towels, door lock broke, filthy area

I liked location near gas stores & restaurants from high way exit Denton, TX The room was spacious with tables & chairs. However, roaches bad & didn't get under the covers fearing Bed Bugsor worse. Quiet, no disturbance of privacy & rest. Continental breakfast before 11am check out. Better than some motels that are dirtier, roach motel for $80 Single One night farther away part of town. I was not driving, resting & relaxing out the Summer heat drinking & eating in privacy & more comfort sleep than in the vehicle for the travelling of business & leisure on tight schedule home. It was alright for the price through Expedia app prepaid reservation.

The bathroom sink was barely hanging on the wall! We booked a King bed, but was given a double bed room and was told we could seitch but when we tried to change rooms we wete told none were available. This happened more than three occasions. I would definitely not recommend tgis hotel unless finance us the most important reason for the choice!!!

The room was very dirty the towels was dirty their was no hot water the bed was dirty and hard I wish I could get my money back I will never stay there again

Roaches

Front desk person, knew of no place that delivered to that hotel. Remote doesn't have a guide button on it, so you have to scroll through a hundred channels to try to see what's available until you find the guide and the front desk person has no clue what channel the guide is on. Just simple little things like that would make your stay a lot easier

There were bugs all in the rooms

This place is horrible

The people that run this hotel in Denton, Texas are horrible. They close the pool for no reason and we’re very rude.