Courtyard Marriott Denton

Clean , staff very nice

Superb

Room was clean and staff was friendly.

Cleanliness, comfortable beds, spacious rooms, perfect location

The staff were great

Everything was great! We have stayed here before and no complaints.

Modern, clean and comfortable Nil

Courtyard has become our go to hotel when we travel

Great weekend stay for family visit and business trip

The staff were always very nice and helpful.

Great hotel excellent customer service

Exceptional

Exceptional

Exceptional

When we arrived our Expedia reservation had not transferred over to the hotel. The staff kept saying it was a computer issue on their end. They had us wait for 15 min before they told us they had no clue how long it would take. We had somewhere to be and needed to shower and get ready. They were rude and less than helpful. Never again.

Pleasant

Only issue was whoever stayed in the room above 205 walked like an elephant. Kept us up until late and woke us up in the morning earlier than we planned by two hours.

Exceptional

The staff was awesome from check in to housekeeping to check out! Property is older and needs some updating.

The staff was awesome from check in to housekeeping to check out! Property is older and needs some updating.

way over priced

way over priced

Passable

Pleasant

COFFEE POT WAS MISSING THE TRAY TO PUT THE COFFEE IN AND THE REFRIGERATOR WAS NOT TURNED ON.

I like this property’s location. Staff are usually pretty friendly and helpful. It’s well kept although a bit older. Pricing is usually good.

FRIENDLY COFFEE POT WAS MISSING THE TRAY TO PUT THE COFFEE IN AND THE REFRIGERATOR WAS NOT TURNED ON.

I stay at Marriot properties all the time I had just stayed and won the day before in Austin. They gave us water bottles. They gave us a drink token. They were extra nice. The Place in Denton was so rude and offered nothing.. I will never stay there again, and I will tell everyone I know not to stay there. Those young girls really need some training or they need to find a job that they enjoy doing because they were so rude.

Great stay!!! Very courteous staff, great amenities.

Food was great along with the service. Everything was cleaned very well, and even the cleaners gave me news sheets and towels the next day. Pillows were not great to sleep on, kept waking up with aches due to how tall and uncomfortable they were to sleep on.

Food was great along with the service. Everything was cleaned very well, and even the cleaners gave me news sheets and towels the next day. Pillows were not great to sleep on, kept waking up with aches due to how tall and uncomfortable they were to sleep on.

Jessica helped me greatly! After checking out and leaving the hotel this morning, we realized we had left some items in the fridge. I called the hotel immediately and Jessica offered to take me to “our” room to get everything as cleaning staff was on lunch. I was very grateful to her!

Jessica helped me greatly! After checking out and leaving the hotel this morning, we realized we had left some items in the fridge. I called the hotel immediately and Jessica offered to take me to “our” room to get everything as cleaning staff was on lunch. I was very grateful to her!

Our experience was great! No issues at all. The room was very spacious and comfortable.

Check in was quick and easy, rooms were clean and bed were comfortable. Staff were very friendly! Pretty enjoyable stay

Everything was great

Thank you!

No breakfast

The front desk staff are friendly and were very helpful during our overnight stay for my son’s wedding. Everything was clean and comfortable. I did not eat breakfast or use any amenities so I’m unable to review those items. The room was tidy and bed comfortable and the only suggestion I could have is for some updating and minor repairs, for instance our tub drain did not have a proper seal. Instead of lifting it to open and pushing in to close the entire piece came in and out. It still did its job so nothing to complain about. If your top priority is cleanliness and a friendly staff, this is a perfect place for you.

Great

Wonderful Experience

Very clean. Staff were helpful and friendly.

Great service, clean and quiet

Clean facility. Courteous Staff. In door Hot tub and pool was very relaxing.

Clean, comfortable, friendly staff. Didn’t have breakfast included. That’s the only thing I think they could improve on

Really clean and nice staff

The rooms were clean and the staff were very professional. Would we start there again yes!!

Staff

The room itself was OK. The staff for the most part were fine however, I as a handicap person found the facilities for handicap people lacking . I purposely booked this room because it was promoted as having a shower bench specifically however when I checked in, they had no shower chair or bench. When I pressed them on this saying that it was advertised, the manager responded by saying that they don’t offer it there and it was the fault of Expedia not them. to that I responded well while that may be true. It is your name being put out there and she responded by saying well they do have handrailings at which point I had to explain to her that I am an amputee And I have to remove my prosthetic in order to shower now I’m having to share my medical history with two other people that were there whom I don’t know besides the manager. What really upset me is that she didn’t even bother to call one of the other Marriott hotels and ask do you have a shower chair that you can go ahead and perhaps drive on over or have the one of my employees go pick up? She just kept apologizing profusely. She was very nice about it understood however that didn’t change my experience I was visiting so I had no vehicle to go buy me a chair. Luckily I was able to find someone to help me out. Also everything was charged there was no free breakfast and or Wi-Fi. I had to pay for the Wi-Fi for the prices you’re charging seriously I don’t think I’ll be staying there again

Yes but there was bugs in room

Complementary coffee and breakfast is what we are use to when traveling

Room was clean and staff was nice.

Very friendly and courteous staff. Wonderful property! This was the darkest and quietest room I've ever had.

Room was great & clean. Kids loved the pool

Staff was very friendly and room was clean

Staff was very helpful & friendly, room was spacious, the lobby bar & fire pit area were both very nice.

We loved this stay!!! The beds were sooo comfortable staff was super nice! Check out time was later than most hotels in the area. Will definitely stay again.

The person who checked me in was really great

This was a great choice! Kiki at the front greeted me right away, was so wonderful to talk to, she even accomodated by being able to check-in early. Hotel is open, bright, inviting and clean. Parking lot was brightly lit and the room and bathroom were so clean and amazing. Not sure abkut hot tib, breakfast, pool etc as we did not partake but I would definitely stay here again in the future.

Clean room, plenty of handicap rails.

For the price

Clean room, nice amenities and the location was great!

Didn’t have breakfast

Great stay with you guys. All of the staff was very helpful and friendly— and the cleaning staff was fantastic.

The room had small water damage by the window and bed was too soft for my preference. We were there for only one night. Great location. Great staff. Overall great experience. Would stay again. Room was spacious. No free breakfast.

I’m in a wheelchair currently and needed accessible with a roll-in shower which was available King (less bed= more room to move as needed) when I booked 3+ weeks ahead of time. When we got there this was not available and we had to go with double queen with a tub chair. These do not work well for all people based on mobility, etc. and no other option was given as they said all 6 or so of their other rooms were occupied even when we arrived only 35 minutes after check-in on a Wednesday. I realize things can happen but this was a huge mess up on their part in overbooking accessibility needs. I requested to speak to a manager to voice my concerns as well as also talk about the difference in room price as there was one (I had paid more), and was told one wasn’t on site until the morning. I left a message for them to call me and that still has not happen. Overall, if you need a clean place to sleep then enjoy. If you need an accessible hotel stay, don’t count your chickens before the hatch.

Staff were great. Walls are apparently paper thin.

Clean unit

Person at checkin asked intrusive questions that made me feel uncomfortable. I live in the same area and he asked about why I was staying there and I felt that was inappropriate to ask. I also experienced a large and unreasonable cleaning fee due to an unexpected health issue that unfortunately happened while I was sleeping. Very embarrassing for me and will not return to this property.

Clean and friendly staff! Loved the hot tub, too. It’s also in a great area with several restaurants in walking area.

This property is located in a very convenient area and I regularly stay when in town visiting family. It’s clean which super important to me and the property is kept up well. Staff are always friendly from my experience.

Near town square, clean, comfortable, friendly staff.

Good restaurants adjacent to hotel. Beautiful rooms with comfortable beds.

Apparently Marriott has developed the attitude of not needing to be of service to their customers unless they can charge extra for it. Instead of a free breakfast they would like you to buy a $7.00 starbucks. Instead of small danish in your room they would rather sell you a dried out one for $4.00 from a vending machine.Hilton prices for motel 6 service. As I checked out I ask the clerk why they discontinued the breakfast. He said "oh, we quit that so time ago. You might try Fairfield instead.

Disappointed that breakfast wasn't included.

Booked date incorrectly, caught my mistake within 2 hours, tried to cancel. No response until the next day saying they wouldn't cancel. NEVER USING THIS APP AGAIN NOR STAYING AT A MARRIOTT.

Solid 3 star hotel. Convenient location. Helpful and friendly staff.

Great facility. Front desk staff was friendly and helpful

It gives me a 4-star vibe.

I would definitely stay again.

Rooms was nice. None of the ice machines worked on the second and third floor. And NO complementary breakfast. Wanted you to buy a breakfast. If we are going to buy a real breakfast it would not be at the hotels mediocre food. Just get a full breakfast when you leave.

Very modern amenities. Quiet too.

Hotel was clean and staff was very friendly. Only down side was the water pressure in the shower. VERY LOW...

Staff not the friendliest.

The staff was not the friendliest. I asked why they did not have coffee in the lobby area and was rudely told that you have coffee in your room.

Decent hotel

The hotel need a small update on the room interior, but it was very comfortable. It was also convenient and offered a seperate sitting room with a sofa bed.

Great staff at check in and check out, clean room and comfy beds - would stay again.

The property was very clean and the staff very friendly. The only thing I didn’t like was that this property did not have a continental breakfast.

The hotel had a very clean lobby area. The pool and hot tub were open, clean, and in working order with plenty of clean towels. The room was very comfortable, spacious, and clean. The front desk check in person was super sweet and professional.

It was a great stay, centrally located, lovely staff, good food and drinks and clean rooms. I just wish the pool was a little larger, but excellent place to stay. Walking distance to 4 different restaurants!

Nice hotel

Close to UNT

Nice

We were at the nascar races the reason for our stay. It was a really nice hotel actually I was very pleased with our service and stay. Friendly staff

Pleasant, quick overnight. I had work to do even though it wasn’t a business trip, and the printer in the business center was not cooperating, but the front desk kindly took care of printing what I needed. Bartender was friendly.

In town for a wedding with family and friends. Everything was great, check in and customer service was welcoming and we had no issues. Small changes like updating appliances in rooms(irons). But overall stay was great conveniently located near shopping areas and of course right down the street from BUC-EES!!!

Clean property and friendly staff.

Great stay. Clean rooms and property. Friendly staff and smooth checkin process. Affordable rate.

Great stay

Encountered an unbelievably rude employee that found it offensive that I asked for a cup of coffee after the person at the front desk directed me to them for a cup of coffee.... then proceeded to tell me that I was the one that needed to calm down because I didn't get what I wanted.

Enjoyed the stay

The gentleman that checked us in at 2pm on march 15th was very sweet and helpful. Light jokes and a quick check in was just what we needed after being on the road

Everything was great, will stay again. Close to UNT which is why I chose this hotel. Staff was friendly.

Good hotel

N/A

Very friendly and welcoming staff.

Property was clean, quiet, and the staff was very hospitable.

Great service, clean, and good area.

There was a very large ( 2inches at least) roach crawling on the floor in our room. Otherwise the property was good. We let the staff know. However, nothing was really done. We visit Denton Texas every year in December. I’m not sure that we will stay here again.

The staff was really nice the bar was nice shouldn't have to pay for breakfast also the beds are not that comfortable was very hard for me wife to sleep and for the price we paid our problem could have gotten a four-star hotel for a little more but overall it's okay just want comfortable bed overall that is the most important thing staying in the hotel

Given no information upon check in, regarding breakfast or WiFi. No hot water in our room. Below average hotel, I was expecting much better.

24 hr starbucks!! Yes!

The room was clean with comfortable beds. It was a bit bigger than other hotel rooms.

EXPERIENCE WAS GOOD. UPON CHECK IN WAS ASKED TO INSERT MY CARD. NOW THAT I THINK ABOUT IT I BELIEVE THE $40 CHARGE WAS FOR EARLY CHRCK IN WHICH I DIDNT ASK FOR.

I love being a member of Marriott

everything was great.

Very nice, would certainly stay here again.

Loved the 24hr Starbucks and the room was really clean. The pool and hot tub needed a little bit of maintenance and updating but it was still nice enough to swim in.

Staff was friendly and helpful. Hotel was very clean.