Comfort Inn Near UNT

The light at the entrance of the room was not working, we had to search in the dark to find other lights. The bathtub faucet was leaking pretty loudly. The bathroom door rubbed the floor to the point that it would not close. Our room key didn’t work twice, we felt like the overnight attendant was rude by continually telling us that we were putting the key close to our cell phone.

All in all was a wonderful stay. Clean, friendly, and convenient.

Clean room and friendly staff

The room was nice and clean, their indoor pool and hot tub was amazing!!!! The breakfast was delicious as always. My family and I love this Hotel we are regulars. We come to enjoy the pool for our baby.

The breakfast was ok and the bed was comfortable to sleep in. Staff was friendly as well. The doors wouldn't work for the key card. We parked by the side doors and I had to go through the front every time to get back inside. It would sometimes work for the door to the room too

The door keys barely worked, bathtub and fridge were dirty, and the room had a smell

Na

Let’s just say I will not stay there again. Very dirty and unkept. I tried to make coffee in the room and when I filled the water reservoir up, numerous ants were floating in the water.

Everything was good, definitely worth the price!

Staff was pleasant. Rooms were dirty. You can tell corners we're cut in cleaning and maintenance. Bed sheets had black spots like dirty feet we're there and the sheets weren't changed. All of the sheets had holes in them and were ragged. The headboard was dusty and had hand prints in the dust. Walls had stains and sticky spots and the rooms smelt awful. We had 3 rooms in total and they were all awful. We bought our own sheets and pillows at Walmart and only stayed one night instead of two due to the conditions of the rooms.

The Steve was very friendly and helpful especially the lady at the front desk. Her name was Donna. She helped me so much. I had a tiny little problem with the booking, but she made it happen and worked well. On the floor, where I stayed there must have been a smoking room because I smelt Mariana all over the floor. Sometimes I actually just came into my room.

The staff was very helpful and friendly if I had a few problems checking in, but that's more because I'm at the moment a little bit slow with everything because I just recently had surgery on my right hand purpose. The staff was very helpful. In the breakfast room, it would be nice if that would be a second trashcan because you have to walk through half of the room too to get to the big trashcan specially close to the coffee bar would be nice to have a trash

Did not utilize the breakfast, cleanliness of the room The key had to be used many times before it finally opened the door. Once inside no material explaining places to eat, nothing about the amenities you offer, the tv had no description of programming , had to search without a menu to see.

Dirty dirty dirty I was moved from my first room because it smelled horrible and sheets were dirty, and they put the next people in that same room right after, I think they left, I canceled my second night, avoid if you can trust me this hotel is not it.

No hot water, Keys wouldn’t work properly, there was hair in the bed and on the towels.

Our stay was good.

The rooms that we saw on the website look nothing like the rooms I walked into there is blood on the mattress.

The only good thing I can say was it was close to stores, and there was plenty of lighting in the room Everything the staff could barely speak English, every time you asked for towels, extra blankets went down for plastic ware or anything they were on top of you asking what you were doing. The rooms have a smell to them the floors were sticky. Asked for our room to be clean she never did. The construction out on the road has this very hard to find everyone got sick from the room I believe there is mold in the walls. Just the worst hotel ever

Nothing

Faucet in bathroom dripping all night....not as clean as it should have been .mold on the shower.

The front desk was vacant when I approached. I heard someone’s phone and was able to locate the concierge—who was laid out barefoot in the breakfast room with the doors closed in the dark. They gave us new bedding that we put on ourselves. The whole ordeal was foul and I was unable to reach a manager when we checked out to have the room refunded. Our keycards were also demagnetized twice upon re-entry into our room forcing us to go to the front desk to get them reactivated. Other than that, our ac unit worked well and kept the room cool at night and the complimentary coffee wasn’t that bad.

Front desk lady was courteous and tried to be helpful . Pool area surface was very slippery. Dangerously so. Bathroom shower nozzle required replacement, Soundproofing between rooms non-existent.

I would NOT recommend this place to at all! The staff was kind, but the hotel is old & needs to be updated badly. There were holes in wall with tape covering, stains on the lamp shades & curtains, low water pressure & much more! Save your money & go elsewhere.

Variety breakfast menu

Room was dirty, there was visible black mold/mildew in the bathroom ceiling, and room had a stale, musky odor. Breakfast was poor, no bagels, scrambled eggs were watery and had cheap mini muffins out from the dollar tree. Lobby was filthy and unkept. We were passing through town, and needed somewhere to stay for the night.

clean room, friendly staff. exercise room was closed.

Front desk guy was nice. Remote didn’t work Lamp didn’t work Stains on lamp shades Stains on walls Stains on chair Forgot items in hotel room that were not returned

Really appreciated the fact that you have total control of the AC! Some newer systems limit the lowest temp you can set it to, but here we can crank it down and actually cool off and get some sleep! Hot water, good water pressure were a plus as well.

Just dirty dirty dirty!

Great staff

There beds were comfortable. Perimeters electronic card swipe doesn’t work. We are forced to go in through the front even though we parked right next to side door. Card swipe at room door continuously fails. Had to get my card reprogrammed every time I tried to go back inside my room. Bathroom door knob is broken making it difficult to exit the bathroom. Gym has been broken down for months.

The staff was nice! But not very helpful and the hotel was nasty

It was a good stay. Thank you.

The property was not clean. The blanket and sheets had stains. I had to purchase a sheet set at Walmart just to sleep comfortably. They charged my debit card twice for a one night stay. The issue was promptly fixed.

There was very little I liked the towels were still dirty you could tell some one cleaned something with one of the towels and put it back. And then in the shower the ceiling was covered in black spots as well as the shower walls and no it wasn't the design you could tell the different s between the design and the dirtyness. And the pool was very dirty. And to top it all off someone was trying to get into my room and the room my other family member was staying in so I would only recommend staying here if you are traveling with a man and defiantly not alone.

The parking was fine The floors were filthy, I had to switch rooms four times for broken locks and leaking showers. There was no water pressure. The room smelled terrible. There was mold growing in the sink.

There were clumps of long hair and pieces of dead cockroaches on the floor in my room. Not a well-maintained property.

Floors were super sticky and place is not updated. Will not book again every towel and sheets poor quality.

Lo que no me gustó es que te piden $150.00 dólares que necesitas para gastar y ellos te lo retienen NO SÉ para que, y aunque cuando haces check out te los devuelven, pero no creo que sea correcto!!!

I had to leave just an hour after checking in. The sheets were dirty and had hair from previous guests. I asked the front desk for another room, but the second room had the same issue and also a strong, unpleasant cleaning odor. I’m currently working with Expedia to get a refund because the hotel conditions were unacceptable, and I ended up having to go out at night to find a different place to stay.

The breakfast menu was good. I love the Texas-shaped waffles. We did not use the hot tub; we didn't know they had one. The faucet in the shower was continuously dripping. We could not sleep because of the sound of the dripping, especially in the middle of the night. We could not shut the bathroom door to minimize the dripping noise. The door does not close, and it was stuck.

Do not trust the pictures on line, this hotel doesn't look anything like them.

It is a very dirty hotel and I managed to sleep there and get out

Great

Cleaning Doors cards didn’t work

when we tried to use our key it would not work. went back to desk and were told not to hold key next to phone. should tell people that at check in.

There was a lot wrong with my family’s stay at this location. Upon arrival, they could not find our Expedia booking. The key cards did not work when we got them, so I went back downstairs and the guy told me it’s normal for them to not work and you have to repetitively slide them in and out for about a minute before it will unlock. The hotel was not clean, and there was a large dog who ran out of the elevator. The bed linens were not clean and there was crumbs and smears on the surfaces. The toilet paper was low. At breakfast, as soon as I made all of my kids waffles (it was missing coffee cups and trash was everywhere) and sat down, water started dropping from the ceiling, and started pouring. It was coming from the light fixture!!! This felt like a movie scene at this point. I had to throw away our breakfast because it all got wet and I couldn’t help but think there was mold or toilet water coming down from the ceiling. It was all over the floor and the front desk guy was on the phone texting someone about it. There was no apology or offer for compensation. The location and hot shower was nice but that is just about it. The floor also felt greasy and didn’t seem clean so I couldn’t let my toddler on the floor. When we went to check out the next morning, the desk guy was talking to somebody on the couch in the lobby and told us just to leave our key card on the counter, so we didn’t get to discuss anything. Poor quality, poor customer service. Not a great stay.

CLEAN ROOM AND GREAT PLACE FOR AN OVERNIGHT STAY ON A BUDGET

Room was ok..clean towels clean sheets.. Walked in lobby and it smelled like mildew. Floors otw to elevator were filthy, breakfast was a bust. Floors, tables were dirty and food at 830am was horrible.

Booked 2 rooms, they put us on the 2nd and 4th floor. My teens were on the 4th floor and had to be moved to another room as there were bugs in their room. They were moved to the 3rd floor and the room was much better. The whole place smelt wet and stale. The elevator shook like it was going through death thralls and it stank, we took the stairs after that. The workout room was tiny, a treadmill was dismantled in the corner and it stank of feet and mold. The pool was greenish so we didn't touch it. During breakfast a light started leaking heavily onto a table near us ruining their breakfast, staff moved the table and mopped it up but it was still leaking a half hour later when we walked by. None of the juices worked, the sausage and eggs looked sad and like they had been sitting for quite some time (breakfast starts at 7 and we went down at 7:15).

Some staff. Tv was broken and remote was broken and they did nothing to accommodate for it.

I liked nothing about this property, I even emailed the manager with no response on our stay Look at response from above

Do not stay here!!! You’re better off sleeping in your car! The area is not good, looks like drug deals happen all the time. I go to check in and behind the counter I saw a container of like “Home Defense” bug killer. That should have been a huge red flag. Get to our room, it takes 5 min for the key card to work, get settled, go eat dinner, come back and the AC in our room messed up and was just blowing air, wasn’t cold. They move us rooms in a heartbeat (a plus). We get to the room, we see a roach crawl up the door/wall. I go down stairs to tell them we are leaving. They try to get us to stay, I mean why wouldn’t they, we were scheduled to stay 4 nights. They try to start the process, I go back up to the room, wife said she went to use the bathroom and saw another roach crawl across the floor. In the end they did not give us a single penny of a refund, so screw this hotel!!! Even after Hotels.com tried reaching out to them. Thankfully Hotels.com gave us a little credit on our account.

It was ok

No outside sitting areas, room key would not work good vendor machine did not work. The stanky smell inside hotel, first floor by the elevators hole in ceiling water coming thur roof.

Breakfast was not as good.

Nice rooms with comfortable beds

Great staff and decent breakfast

👍

Run down and no maintenance

Key cards did not work, water leaks in hallway, room door damage from break in

I couldn’t never get in my room the key cards never worked. It was very frustrating the guy at the desk had to open the door. I will never stay there again bad experience and the room had a bad smell like mildew.

Very dirty and smelly

Great hot water and pressure for the shower. Room was clean and comfortable. Property could use a refresh as it looks well worn. The ventilation system has a musty smell throughout the hotel. Single elevator is old and slow, but it still works. Overall, this hotel was good if all you need is a place to sleep and shower. Staff dealt well with what they have to work with.

If you are just looking for a bed but don't care about cleanliness, smells, quality of food, upkeep of facilities, this is your place. Upon entering our room we inspected sheets and pillows. The sheets were worn and some pillows had spots or stains on pillow cases. The floors didn't look clean- saw leftover spots of the last guests coffee. Walls had not been wiped down as there was a brown smear of something sticky on.wall. Bathroom floors appeared to not have been clean in quite sometime. Mold was all in the vents of AC unit in room. There's a strong smell of some chemical in the air. I'm guessing it's cleaning products and they are trying to mask the bad smell throughout the hotel. In one hallway a trashcan was collecting water from a hole in the ceiling. Went down to look at breakfast and scramble eggs were greenish/gray in some parts. I just got coffee and made a piece of toast. The lady at the front desk is nice. But if you want somewhere that's clean and management seems to care about the property don't go here.

The staff was very helpful and courteous. The property itself was disastrous. The breakfast was terrible. My room had a serious AC issue - although it ran constantly it never took the moisture out of the air. I also noticed a black substance around the AC vents in the ceiling. I saw one guest who came down and asked for towels because his AC unit was leaking. Unfortunately, I would not recommend nor would I stay again at this facility.

The room was clean,the AC was nice and cold.

Overall stay was ok but there were a few issues. There was a spot of blood on the mattress pad. It was changed out with a clean one. It took several inquiries to figure out the TV. The room as warm with poor circulation it felt much warmer than what thermostat read. The quality of the breakfast was poor with grey eggs and limited other choices.

The room was spacious, and the beds were comfy. It is an older motel, but still clean, although it was noisy.

Overall good, the keycards take like 12 swipes to unlock the door

We stayed overnight the bed was comfortable.

Not bad for the price. Good central location

My biggest issues with this hotel was the room keys. They did not work right half the time and had to get them rekeyed multiple times. I have never had that issue at any of the MANY hotels and have stayed at. The front desk was very helpful though. The gym was a bit gross but the hot tub was actually hot which was nice. This hotel is in need and of some renovations/updating to compete with the much nicer hotels in Denton

The property is not in a great location so that can’t be helped. The parking lot is well light and the staff was friendly. It’s a dated property but it was fine for a couple of nights while in town.

Breakfast was good. The staff at check-in was great help.

The room was dirty, the shower had mold, ceiling was cracked. The WiFi never work.

My room had some stains on curtains and chair and trash from previous people, such as beer bottle cap under chair and trash under bed. Also my door would take about 13-17 try’s before it would unlock, told I would receive new room and never did.

Only one jet worked in hot tub

We kept getting keys to a room that didn’t work. And then when we got into the room the room was dirty and had not been cleaned. We were moved two more times. Very dirty and feels Iike the hotel is for transients more then out of town guests. My worth the price

I checked in and left shortly after because of how dirty my room was

They provide breakfast

Clean room. Excellent staff. Good breakfast.

We've enjoyed staying at Comfort Inn multiple times. The rooms are decent. The price is great. The staff is helpful.

Nice room.

KInd staff, clean area for breakfast, clean room

Try to improve on proper cleaning of the rooms especially the toilet & also please disinfect rooms properly especially that people come with pets

The staff was prompt and professional, room was clean and comfortable. Its nice that a breakfast was provided and the waffles were actually pretty good.

Pool water dirty. Dirty room curtains . Worn room furniture. Wobbly toilet seat. Cold coffee,had to ask for breakfast dishes refill. Not again thanks.

I had to change rooms because the first room smelled like mildew and Clorox mixed together. I asked to be moved and they moved me to the 4th floor. The room floor was dirty and when I checked the room I moved a couch and they had stuffed the dirty sheets and trash behind it. I requested house keeping and they changed the sheets but they had stains in them. We reported everything and all they said was well you can call Expedia to get a refund. Trying to get a hold of anyone at Expedia was a headache on its own. Overall I paid for what would be a high quality hotel. Overall terrible experience.

Room was unclean had cockroaches Hotel smelled bad and was rundown

Nice place. Door card reader need fixing.

The hotel was super clean. The pool was too cloudy to use but honestly I wasn’t feeling it anyway. We have dogs and our room had flooring that was specifically for that. Lately I’ve stayed in several hotels and this was by far the best.

Had the main light full of bigs in the first room we tried. Next room just had a few flying around that we had to chase down and kill. Furniture and walls had signs of moisture damage and wear and tear. Fridge had things left ovee from previous guest. Didn't dare to check what they were.Needs updating and cleaning lessons for the staff.

The door to our room was broken and he wouldn’t change our room. Plus the bathroom had hair in tub and on toilet we had to bring our cleaning supplies and clean ourselves. We won’t be back cause he was just rude.

We liked the heated pool and that it was near restaurants.

Disappointed with the breakfast. Advertised to open at 6AM but when I arrived at 6 the one Staff member was just starting to set up. I wasn’t able to enjoy a full breakfast as I needed to leave at 6:15. Otherwise the rooms were clean and comfortable. Parking lot well lit and appeared safe. Staff friendly and helpful. I would stay there again.

Room door frame looked like someone had tried to break in, bathroom door stuck and was very difficult to open, sheets had some stains that looked like sweat from previous guests, hallway smelled like marajuana.

Roach infested

Our room was covered in what looked to be dog or cat hair and the room itself was filthy. It also had a very strong smell.

Did not stay here because staff was so rude and tried to charge me twice

Hotel is showing its age. A lot of work needs to done throughout the property.

Nice room, nice staff

Stopped during the snowstorm. Great staff. Pool and hot tub helped take the stress away!

Furniture was in not great condition, hot water was tepid at best and there was a weed smell throughout the hotel

Room was a little hot even adjusting the temperature to get cool. Room had a funny smell like something damp. Bed mattress was a little too hard.

This hotel is extremely dirty. The walls are stained, there was food in my room when I checked in. There were also cockroaches and bedbugs, and the people at the front desk wouldn’t refund me or give me any kind of discount when I told them about the bedbugs and the bites covering my body. Everyone should avoid this place like the plague.

Limited, no variety

Every thing was fine. One of the rooms door was hard to unlock. Had to have the key card redone several times.

First time staying here very nice cozy place with friendly staff room is very clean and they have a nice complementary for breakfast. Will definitely try out this place again whenever I’m in the area.

Our stay was on 12/26. The hotel was filthy, and I have pictures.The toilet seat was broken off in room 104, dead bugs under lamps and beside bed, curtains were covered in stains, broken towel bar in bathroom, and floors were dirty with neglected cleaning…piles in corners. Room 215 had a live cockroach and dead bugs by the bed, filthy stained curtains, our a/c unit didn’t work, dirty undusted furniture, unclean shower, filthy floors, stained bedding. The hallways reeked of sewage and odd smells. The breakfast was sparse and we didn’t eat anything due to the obvious neglect everywhere.

Was not able to stay due to a family emergency and was told that I couldn’t recoup some of my money.

I cancel the reservation

Room very clean. Staff mostly friendly and helpful. But some male desk staff interacted minimally, usually only if I initiated.

The hotel smells bad. The internet was out. Would not go back.

The room was very clean and neat and the staff was courteous and helpful

There was no parking, had to park on the street. The bed was terrible, sloped in the middle and every time i sat on it or rolled over it made a popping noise, room 205. Won't be staying there again.

Room was clean but had roaches

Staff was very nice, room was nice, but 49` when we checked in and took quite awhile to warm up. Breakfast was ok, nothing exceptional...not much variety. $100 was charge upfront fir incidentals, but has not been released in the past 4 days. Good inexpensive hotel, needs upgrading and some renovation.

Musty smell and the heat and air could not be controlled it was 65 and I was very cold.

Check-in was fast and easy. Staff was friendly