La Quinta Inn & Suites by Wyndham Deer Park

The room was clean upon arrival, I definitely could smell the cleaning supplies lol! But, I’m not complaining about that nice to know they’re keeping the place clean. Staff was also friendly and helpful. Air conditioning worked perfectly fine as well.

7:45 am breakfast bar was empty. No one to refill it. No one at the front desk

7:45 am breakfast bar was empty. No one to refill it. No one at the front desk

Also, there was not a selection of tea bags for hot tea.

Room and corridor smelt damp.

Also, checkout being 1100, house keeping will enter EVEN WITH DO NOT DISTURB SIGN ON DOOR at 9am

Exceptional

The king room was huge! Air conditioner works great, only thing is no way to soak only shower in this one.

Limpio el lavabo gar y atento el agua ersonal

The shower didn’t even work. I tried to tell them and instead they blamed it on me saying I didn’t know how to use the shower. That is common sense. I’m a grown adult I know how to use a shower. It was broken I have a video of it too.

Clean room

The quality of the room and facilities. All good

The quality of the room and facilities. All good

Room was clean, and breakfast was standard. Not a crazy place to stay, but comfortable and reasonable.

I was at one location and mistakenly booked at another location for the same day and was denied a refund from the location I did not stay at. I will not be staying at this chain going forward. Very disappointing experience.

Exceptional

It was close to places I go Bugs in room Smells moldy in the hall ways

It was close to places I go Bugs in room Smells moldy in the hall ways

El cuarto estaba perfecto las camas muy cómodas para descansar el desayuno muy bueno El personal siempre atento reyenando las bandejas que no faltara nada de comida ,la alberca muy limpia y el personal muy amable y atento en todo momento mi familia y yo nos fuimos muy contentos de ese lugar

Bugs in rooms the last 2 times I stayed

Everything was awesome

Excellent customer service Everything was awesome

Location The floor in the room was wet and a dehumidifier was running. My grandson switched rooms and in the second room the tv was disconnected and on the floor. There was a dehumidifier in this room as well. It was almost 2 AM so my grandson just went to bed. Very poor and way overpriced.

Location The floor in the room was wet and a dehumidifier was running. My grandson switched rooms and in the second room the tv was disconnected and on the floor. There was a dehumidifier in this room as well. It was almost 2 AM so my grandson just went to bed. Very poor and way overpriced.

Good

I have problem with water in shower. no hot water and the water is tripping

Very clean

Very clean

Very good

Well maintained hotel, with a friendly staff! The breakfast was good, except one day they were apparently short staffed and ran out of breakfast items early, which was brought to the attention of the front desk who immediately responded.

The reception area looks great. I think they are rennovating and making some very nice changes here. Loved the large battleship mural behind the desk and the oil & gas artwork. The breakfast area also feels clean and updated. However, my room was not. It felt like nothing had been touched since 1986. It wasn't gross, but it wasn't fresh by any means, and it had a unique reek to it that was hard to pin down that wasn't difficult to get used to, but was readily apparent when you entered the room. The bathroom was hideous. Broken everything had been shoddily repaired in ways that were still in need of repair; pretty icky really, but, the water was hot in the shower and the toilet flushed, so no issues there. Though my room was "cleaned" daily, "cleaned" just means someone tucked in my bedding. Apart from towels, nothing was restocked during my stay, not even drink cups for the small coffee pot that I didn't use, but I would have welcomed some more cups. The free breakfast was "fine." Chewy microwaved sausage, reconstituted powdered eggs, minimal other options. But the coffee was hot, and the juice was good until it ran out. There really wasn't anyone keeping an eye on it from what I could tell. Anyway, overall, it was every bit the 2.5 stars Expedia gave it when I selected it, so I don't have much to complain about. It was what it was. And, yeah, I probably would stay here again as it was very close to where I needed to be.

Clean rooms

Pool is not heated which is fine but it was surprisingly ice cold. The ac in the hotel wasn't functioning properly. It felt muggy smelled musty. Could be time for changeout on furniture and carpeting. Our carpet had a decent hole in it. Breakfast was fair, waffle batter was watered down. Overall ok but I would probably choose elsewhere next time.

Superb

Good

Liked everything but the strong smell of urine through out the hotel and mold smell coming from the air conditioner vent. Didn't like the strong smell of piss through out the hotel and the mold smell coming from the air conditioner.

Amazing staff clean room and nice pool

The mattress was very hard and so very uncomfortable. The pillows on the bed left something to be desired.

King suite was very large and nicely decorated. This was during the week and there were issues - the tv in the bedroom didn’t work the first night. The front desk came up to reset and after 10 minutes we agreed to let someone else try the next day. The next day when we came back, the bedroom tv was working but now the “living room “ tv had audio but no picture. Also, the faced the road and traffic was very loud all night long. Front desk said only one other king suite available but only difference was one floor above. We cut our visit a day short so we could get some sleep. Also even though breakfast was until 9:00 am, at 8:25 there were only empty containers - no eggs, no meat, etc. no one around in area to ask. Maybe other rooms away from the road are better.

Clean and nice very good customer services

Ok

I enjoyed my stay I felt comfortable. Room had a lot of space.

Need a blanket available in a room!

Staff and overall it was good. The property itself needs some repairs like hall a/c, and minor property wear and tear. Maybe replacement of some hardware here and there, But it was next to nothing compared to good staff and overall cleanliness. It mainly needs to be updated and get minor facility upgrades.

Room had a musky smell

Housekeeping opened our door at 9:22am while we were sleeping.

Clean room and courteous staff.

Very clean, smell good, the room was huge.

The ac made the room too cold and then the heater wouldn’t get warm. The pool water was freezing. Some of the plugs were lose not able to hold a plug in the socket. The WiFi did not work at all said connected but no internet connection for 3 days

I went earlier to register my self front desk peaple say i need to go back at 3

The breakfast was not fully stocked

Great stay rooms were big and spacious only complaint is the breakfast attendant acted a little out out when asked about food.

Nice customer service in front desk and cleaning team. congratulations.

Ac was great,friendly staff.

It was good

Yes

Nice

Great place no issues

Great hotel and staff.

Comfortable accommodations

Water wasn’t the warmest in the shower but overall it was a comfortable stay!!

Great staff

Went for a concert and they offered shuttle service

For the price, our stay was good! Free breakfast, although limited in variety, was a huge plus! The room was clean and the beds were comfortable. The only negatives were that the toilet in our bathroom kept getting stuck after flushing and that the hallway always had a damp, wet smell to it. Not sure if it was the humidity or not, but the smell was only in the hallway.

The air conditioner did not seem to be working properly. The halls and rooms all felt musty. There were dehumidifiers in the halls. I also ended up with bed bug bites all over my body.

Only negative item was the shower pressure was not strong, but this was minor. I highly recommend this hotel and will stay here again

For the price, best in Deer Park

Furniture was old and chair was very dirty and I wouldn’t dare sit on it. Breafast was just the worse. Staff not friendly when addressed the waffle mix needed replacing. I wouldn’t stay here again. While we were down stairs eating breakfast at 9 in morning we returned to our and housekeeper went in and took out the used towels which I thought was a violation as she clearly saw al our belongings all over tve room. Very disappointed in this stay.

Had a great stay overall. I didn’t like the housekeeping took something from my room

When I received the room one of the pillows was smelling really bad (I can’t be specific here but imagine the worst), another one was smelling to man’s lotion. The corridors of the 3rd floor smell to urine and/or moisture. Very bad smell crosses the walls from room to room from toilets. The local management and staff are absolutely useless, incompetent, and display bad attitude and mediocrity, they are not committed to provide the bare minimum. The manager gets upset if the customer complains or brings the point to their attention. The local management pushes back and doesn’t care about improvement in the services of the hotel. One of the managers challenged me to complain with corporate which I will take the time to do very soon.

Excellent place and very affordable! Super clean, super comfortable. Rooms were nice size too.

Service was great. However the rooms were outdated and the plumbing backs up.

breakfast was terrible. no salt and pepper available. waffles were not good, sausage was not cooked enough. eggs were watery. Free is not always good.

It was a treat stay. The only problem was the few roaches that went scattering in the night when the lights came on. But we survived and all in all I would stay again because the price was decent and really didn’t have any other concerns.

The king mattress in our room was horrible. Could feel the springs in the bed and did not get a good nights sleep. Mattress needs to be replaced

Everything was mediocre but the breakfast sausage was raw every time me and my girlfriend went to breakfast

I loved the hotel! It was quiet and clean. I wish there was an outside area to lay out in the nice heat.

My booking through Expedia didn't work so I had to pay again and I'm having problems reaching someone that speaks English to resolve this problem

I had received a confirmation about check in and check out when I arrived to the property I was told my check out was at 11am and not at noon like on my confirmation

For example one of the housekeeping personnel was making coments about how the people was still in the room , and she wanted to be done before 11 am when the check out supposed to be until 11 what is her deal? If a customer pats for a room for a specific reason why she complains in public in how she was not getting the rooms earlier.

X

Only thing that could use some improvement is the breakfast food options.

Just a quick overnight stay.

The rooms were disgusting. We looked at 3 different ones before we decided to leave 20 minutes later. The wall paper was peeling off the wall, the bathtubs were stained and the rooms smelled like mildew. We never received a refund even though we left so abruptly. We’ll never book this hotel again.

Ok. Will return.

room was ok a/c not good bathroom needs repair and bed was terrible

Clean rooms and good customer service

Amazing. Great check in experience and the check out was even better! The breakfasts were the usual, but good. The place is a great place to stay. Looks brand new inside.

The photos are from when the hotel was much newer. I'm honestly surprised LaQuinta still allows this place to associate with them. It is old, dirty, and run-down. Dirty cleaning rag left in sink when we arrived, live roach in our room, walls and adjoining room door is so thin we clearly heard all details of our neighbors (3) intimate moments. For breaksfast, instead of sausages, they used hotdogs. In short, just unpleasant.

Hotel is old it’s smells breakfast gets picked up @8:30am. That’s rubbish I will never stay at this hotel. Cheap Managment.

Very nice

Polite staff. Clean room, spacious and private. 🙋‍♀️

nothing worked properly. AC, TV didn't work. staff was useless

2) smell There is no point in spending $130-140 per nights We thought that la Quinta seems great but it failed our expectations

Clean and quiet. Good breakfast setvup.

Staff wasn’t responsible, very rude behavior.

Won’t be returning there ever

Good

Everything was great nice room very clean

Convenient to Deer Park.

Great service and big rooms great place

Terrible front desk at overnight shift.

Excellent!

Amazing

Very nice place to stay.

Elevator was down and we was on the third floor:(

We stayed here for the first time and we liked it.

Nice room, clean and comfortable.

Eggs were nasty at breakfast

There was a silver fish on king bed, dead roach on pull out, wasnt offered different room was just told they will put in a note for room to be checked, king bed HARD, like sleeping on floor , so glad to be home girl at front desk during day was nice

Clean and quiet, close to several work locations, petrochemical industry

Breakfast was lacking options. Tortillas were cold and no toster for bagels snd biscuits.

Staff need to be more friendly!

The hotel is very nice and quiet. Everything was very clean which I appreciated. The king sized bed in my room was very uncomfortable though. It was super hard making it difficult to get comfortable and causing me to wake up periodically in pain. I did not sleep much at all. There was a large empty space where apparently a sofa used to be. Everything in the room worked wonderfully and it was convenient to the family members I came to visit. The breakfast was okay. They served wieners rather than sausage or bacon which I thought was strange. The staff was friendly and helpful.

Staff were friendly

Girl at front desk could've been more cheerful & helpful.

your website said they had a smoking room and when i get there they do not have a smoking room. they are 100% smoke free. please have your website change that.

Bed was hard. Room smelled of mildew

We enjoyed our stay, breakfast was superb with many choices. It is close to great attractions (Nasa, Boardwalks, parks…) many stores nearby also. Friendly staff.

This is our 2nd stay here but not our last. Never disappointed in the room, convenient to dining and all we come here to do.