Wingate by Wyndham Dallas Love Field

Superb

Very clean room. Helpful staff, Excellent breakfast, great price, disappointing airport shuttle—no service for a few hours In middle of the day.

Good

Exceptional

Lots of Uber expenses, to be expected

Exceptional

No

Great deal for the price…just a little dated looking, but overall good.

Na

Disappointing

Staff was very friendly and willing to help with anything I needed Nothing, was a very good experience

Room was outdated with minimal decor. Bathroom was dirty; peeling paint, dusty, rusty hinges and door frames, what I can assume was mold - we didn’t use the bathrooms to shower. Bed was fine. Appreciated the shuttle service but beware - it’s a minivan, not a shuttle bus. Probably won’t stay here again.

Room was clean, staff was friendly.

You get what you pay for Mode underneath the sink of the rooms pool area vents need a upgrade in the Sulphur need to be changed

Passable

Super friendly front desk service, check in was easy, and the breakfast was good! We had to come and go several times and was greeted with a smile every time!

Shower handle was broken and made shower difficult to use. The pool and hot tub were completely out of order and that wasn’t disclosed when searching for and booking the hotel.

It was nice that it wasn't on a main strip. It was kind of tucked away. It had an inside pool and jacuzzied and gym. The breakfast was very good. The shuttle only goes to Dallas Love Field airport. The staff was great. Got me checked in before 3 pm. I appreciated that.

Exceptional

The room was clean and comfortable. The grout line around the tub needs attention. The staff was polite, and breakfast was good. The location seems a bit remote particularly if you don't have a car. There was a no access sign on the door of the jacuzzi but it was accessible. A guest was enjoying it. I would stay here again.

Outdated but clean. Decent Breakfast

Didn’t like anything about this hotel. It was a dumpy hotel. Wifi didn’t work. Stains on the bed. Just aweful and dirty. I didn’t even stay the night. I had to leave the hotel to go to a friends house to stay the night since I had to get up the next morning to go to the airport. Very disappointed!!

I had tried to call prior to our check-in no one answered the phone. The person at the front desk was very rude. They say that they have a shuttle to the airport which they do but only from 4am-10am/2pm-6pm. I needed to be at the airport by 11:30 as my flight had changed, I had to find another way to the airport. I would strongly recommend not staying at this hotel. I will never stay here again!

Great breakfast, quiet Extremely cold room, thermostat moved to wall although blowing from floor unit

Friendly staff & clean rooms

The room was clean, a very helpful and friendly staff.

the hotel could use major upgrades. Very much outdated and not worth the money.

The room was not very clean, I had stained bed sheets, the toliet paper roll was almost empty, the floor was in need of being vacuumed. Listing stated airport shuttle it was not clear what airport & hotel did not answer when I attempted to call and ask.

Na

The staff experience was mixed. The person who checked me in was pleasant enough but seemed impatient and could have been more customer-service oriented. On the other hand, the morning staff member, who also drove the shuttle, was helpful, accommodating, and a pleasure to deal with. Overall, the convenient location and clean, spacious room were positives, but the excessive traffic noise and inconsistent customer service detracted from the stay.

Clean is about I can be positive. Very run down rooms. Shuttle van was helpful but dented on one side so you could only use one side of car. Drapes were stained and a number of furniture pieces were worn & paint chipped off. Bad grouting in bathroom & door to bathroom was half split by the handle & patched up.

My car got towed received damaged to my vehicle

Everything My car got towed received damaged to my vehicle

John the night clerk was very cordial, informative and polite! Parking tag

John the night clerk was very cordial, informative and polite! Parking tag

Was close to DAL. Room was a standard room, nothing special. Could hear the traffic all night though.

Would be nicer if we couldn’t have heard the guests above us stomping around. No park and fly amenities when minutes from Love field. Have to go around service road to get to hotel.

Easy access, clean room Not as advertised. Pool not heated, hot tub not working since August, general Lack of maintenance

The room was clean as always. I love the breakfast and the hot tub.

I had a good stay, will indeed visit again

Great and professional staff. Clean and spacious room.

Rooms were not clean staff was friendly but establishment looked and felt dirty

From checking into a bad experience with horrible attitude at 11 PM. To a no-working printer at the computer center. To smelly hallways and stained couches, AND not to mention the wet rolled up towels in the bathroom to dry off with. Loud and no cooling air-conditioning. Transportation is a joke only available in the morning and afternoons, not entirely throughout the day, and not advised of a cut-off time of 10:30 PM.

I don’t happy to paid for 2 nights stay without refrigerator that make foods bad smell. Althought i report to front desk ask for fix

The hotel is very outdated compared to pictures.

Would not recommend staying here it was very dirty and was not up-to-date on any of the amenities. The door on our room did not want to shut fully.

Look good in the daytime. But at night, people hanging out in the parking lot, smoking drugs and didn't feel safe coming into the parking lot or going to my hotel room, just not what I was looking for on my visit to dallas to see my dad

The bathroom was still dirty. We had two towels only and half a toilet paper role. We had to ask for more toilets trees and towels. I hate dirty room. Glad I only stayed one night.

Left early in the morning before breakfast

Gross

Definitely would not stay here again. My sheets had stains on them, the toilet wouldn't stop running so I couldn't flush it and it just overall was run down and not well maintained

The breakfast food was cold at 6 am when it was put out. The poor guy at the counter was there all afternoon evening night and still there at 11 am when I checked out. He was beat. Use of deodorants made me think something was being covered up.

Tub / shower lever was sticking and only got about 80% shower flow. Will book again at Wingate.

No handicap rails around the toilet. No stool or fold down seat in bathtub. For a “Accessible” room it is lacking. Pretty sure the no rails around the toilet is a Federal violation. Will not stay there again.

My room was very comfortable and clean. The hotel had a very strange odor!

The location wasn't bad for the hotel...not a lot of things to walk to, but driving distance wasn't the worst. What was the worst was the smells in the rooms, and halls. The smell of smoke was so overpowering that we had to get housekeeping to spray the room everyday. The smell of marijuana was also everywhere. Our toilet was hardly bolted down, and there was mold in our refrigerator. The floors were dirty because I had on a new pair of white socks and after walking around the room, they were gray and dirty. The hot tub wasn't working and the pool was cold. The breakfast was good though, and the staff was friendly.

The hotel was old looking. It wasn’t towels or soap in the room. It looked like a place where you take prostitute too. I will never stay there again

There was a lot of noise outside the room from the highway across the street.

Enjoyed our stay

Rooms were clean

Airport does not operate 24 hours per day as advertised. You can just uber as the airport is close, but of course that raises the price for your room.

this is a great spot and the breakfast is great for the price per night and its super close to dallas love field

The staff were very helpful and friendly. Our room was clean and the beds were comfy. My son enjoyed the pool and the juice bar in the morning. Overall great experience...We will be back

Room was clean and bed was comfortable, housekeeping was very friendly but the front desk staff seemed unhappy and not very social, two different ones didn’t even reply when I said good morning and good afternoon.

It was clean and quiet. The breakfast was quite good. I'd recommend to other people, and I'd come back to use it.

Dirty, run down, and smelled like pot everywhere.

Grateful for that. 2 stars maybe.

Wet carpet floor by the AC- AC unit only would work in one mode- toilet running- TV remote with no back and batteries exposed-hallway smelled heavily of smoke.

The hotel was clean but the property looks dated and it smell good.

The Property was Dated and had a slight Bad Oder. The Beds were pretty well Worn. Breakfast was Ok but again area not real clean. Shuttle to Airport was Nice!!!

Room was not very clean. The bed had blood stains on the mattress under the bedcover. My pillow was stained, even on the pillow case. The hot tub did not work. The whole first floor smelled of marijuana and cigarettes. The bed was extremely hard. I would not stay here again.

Staff was great and the breakfast was very good.

Convenient stay. Close to everything. Staff always helpful.

I have stayed several times over the years because it is close to the airport and the rate is good. The property could definitely use some updating however with stains on the furniture, and messy leak repairs on the ceiling of the top floor. The two ice machines I attempted during the stay never worked, and the property was very hot, I'm not sure if the a/c was broken or just set to 80. Staff was friendly however

Only one elevator worked. Both ice machines on the third floor were not working.

My truck was stolen from the parking lot. The staff helped and pulled up security cameras but they only had one camera angle and you couldn’t see much from it.

N/A

Do not stay here

The whole second floor smelled like weed. Used bandages on the elevator floor. Holes in the ceiling. Red stains all over the curtains. Looked like the bathroom door might had been kicked in previously. The hotel was sketchy. I was with my daughter and mother and would not stay there ever again.

The room was humed because the AC was leaking and the bathroom was dirty

The hotel was nice just a little outdated could use a remodeling, none of the icemakers were working, the only plus was that we had a room with a jetted tub.

Room had a wet mildew/moldy smell, door was hard to open/close.

Never comeback.

For the most part and for the money, it wa exactly as I would expect. The hot tub was not working. 3/4 people i dealt with were very friendly. Overall, it was nice and I will save in my places to visit again!!

Okay

But Staff in front desk were not friendly hallway and room were stinky, handles and toilet paper holder in bathroom were falling apart chair for the desk ripped.

Xx

The shuttle which is a mini van only runs 5-10 am then 5pm-9. I had to take an Uber from Love field. The room #312 didn't have a room plate but a sticky note with number on it. The worst problem was the room. It reaked of old, moldy and musty. I told them I think they cleaned the filter but the smell hit you everytime you walked in room. Its surprise because everywhere else in hotel smells really nice. Fridge door wouldn't close and it never closed all the way. Breakfast was cereal, powdered eggs, potatoes, sausage, mini muffins, waffles mini yogurt, apples, oranges packets. There's a gym and pool. I saw it was kinda next to a strip club. Ii probably won't stay there again. about 15 m to 20 minute from the airport.

Close to airport, free shuttle, free breakfast. Has everything I need

very rude front desk. There is no way to communicate with the front desk.

The front desk receptionist was very kind and helpful. The room however had a strong smell and the water smelled very bad. I had a stuffy nose and sore throat after staying one night.

The manager, terrible atención

It has great water pressure in the shower, comfortable beds, and clean rooms. Shuttle came quickly and staff helpful to get us to airport on an off-schedule run. Amenities are minimal (1 hand towel, 2 bath towels, & 1 soap in bathroom). Not a very walkable area or accessible offsite eateries. Would stay again for cost and airport accessibility.

Very convenient location

Room was ok back board on bed all scratched up bed was made but upkeep needs to be much better expected better from a windham

We showed up to broken glass all over the

Great place to stay. Close to airport and park and ride option.

Front desk staff were very nice. Provided breakfast and a shuttle that I did not take advantage of. The property however was run down for the price I paid and not near as nice as the photos showed. Rooms need to be maintained better. Floor coming up, and desk chair ripped, furniture chipped I stayed in room 211 and I would not stay there again

It was one of the worst hotels I ever stayed at the customer service guy at the front desk was not courteous at all if it was some human trafficking business going on at that hotel and it was very unprofessional I wish I could get my money back and I will never stay at that hotel ever again.

Breakfast was not so great. Runny scrambled eggs, and then only a couple other options. Toilet kept messing up. They came and acted like nothing was wrong so I just dealt with it. Had to flush twice everytime or toilet paper would stay. Room had a damp feeling not comfortable at all. I wont be staying here again.

Great location by airport.

The room was clean but, the A/C was horrible it didn’t blow out enough cool air

It was great

The pictures provided for the property are MISleading.

This facility wasn’t somewhere I would really recommend.

Great place to stay! Staff were friendly and helpful.

Shuttle to airport was important going to love field airport that’s it. Otherwise , room itself is old, had musty moldy smell, everything from bed to pillows towels etc need to be replaced. It’s all run down. I would rather book elsewhere even if rate was more.

Hotel had a mold smell all through it. Also man at desk was very rude.

My stay had everything I want when I travel from the parking, pool, hot tub extra, breakfast & the spacious room. My only regret was not getting up early for breakfast .

I booked and paid for a specific room, but when I arrived, I was given a completely different room than what I had reserved. When I brought this to the attention of the front desk, instead of trying to resolve the issue or even showing basic concern, I was essentially told that if I didn’t like the room, I could go somewhere else. What made this especially unacceptable was that this happened at around 1:00 AM. After traveling and arriving that late, finding another hotel was not a reasonable option, and the front desk clearly knew that. I felt like I had no choice but to accept a room that was not what I booked. The room issue itself was frustrating, but the rude and disrespectful way the situation was handled was much worse. Mistakes happen, and I understand that rooms can sometimes become unavailable, but there is a professional way to handle those situations. An apology, explanation, alternative accommodation, or even an attempt to help would have gone a long way. Instead, I was treated as though I was the problem for expecting the room I had actually reserved. Guests should not be told to “go somewhere else” at 1:00 AM simply for questioning why they were given something different from what they booked. Very poor customer service and an extremely unprofessional way to treat a paying guest.

everything was good I just wish my room was a bit cleaner

Had no cold water in the first room and the faucet wouldn’t turn off. . They moved me after after a day. No one in the front counter in the mornings.Staff not very friendly.

Clean room for the night and there was someone at the desk at midnight. Thankfully !

this was the second time I stay here and the weed smell was an issue the first time. We accidentally booked this hotel again not realizing it was the same terrible place.

The bathroom was dirty with mold. The carpet had various areas with large sticky spots. There was a dirty fork with food on it between the beds. The bedding was questionable as to if the sheets were changed. The shuttle driver smelled of smoke and did not help with loading or unloading the luggage.

Nothing about this place was good. I was disgusted and had to check out early and get a room somewhere else. Stay away as this place is not even worth staying. It’s dirty, staff not very helpful, you don’t get a call from manager when requested, the list goes on. I travel all the time and stay at different hotels but this by far is the worst. There were also black stains in the covers and what seemed to be dry blood.

Bad toilet, mold in shower, bad mattress, bad pillows, non working safe, couch was very uncomfortable, room was very noisy in the morning. Maid let herself in our room while we were sleeping. The do not disturb sign was on the door, not good!! A few positive things: The bathroom had the best shower pressure and shower head I've experienced in a long time. The breakfast was pretty good. The shuttle driver was good.

The hallway had a chunk of ceiling tile missing... the bath tub knob fell off twice while i was showering... the hot tub wasnt hot.

It was okay. I would stay again.

Clean, cheap, secure, and next to love field. Great stay