The Westin Dallas Park Central

4-star hotel Great 12720 Merit Dr, Dallas, TX, 75251
The Westin Dallas Park Central

About The Westin Dallas Park Central

Experience luxury at our hotel in North Dallas, TX, Westin Dallas Park Central. Just moments from downtown, this hotel near downtown Dallas places you close to top attractions and upscale shopping at Galleria Dallas. Business travelers appreciate our proximity to Raytheon, Texas Instruments, and Dallas Medical City. Every detail of our hotel in Dallas, Texas is designed to help you live well, from the WestinWORKOUT® Fitness Studio to our rooftop pool. As a pet-friendly hotel in Dallas, we welcome your four-legged companion while you enjoy modern cuisine at Urban South Dine or unwind with a hand-crafted cocktail. Our spacious guest rooms feature stunning views, innovative design, and the signature Westin Heavenly Bed®. With 43,000 square feet of flexible meeting and event space, including a top-floor venue with panoramic city views, we create the ideal setting for productive meetings and unforgettable celebrations. Discover the elevated experience of our luxury hotel in North Dallas.

Amenities

  • On-site parking
  • 24-hour front desk
  • Meeting space
  • Fitness center
  • On-site dining
  • Valet parking
  • Bar / lounge
  • Café / coffee shop
  • Breakfast available
  • Business center
  • Express check-in / check-out
  • Concierge
  • Dry cleaning
  • Self-service laundry
  • Luggage storage
  • Multilingual staff
  • Full kitchen / kitchenette
  • In-room refrigerator
  • Pool
  • Spa / sauna
  • Pet friendly
  • Family friendly
  • Wheelchair accessible
  • Public transit access

Reviews

4.2 / 5
Great 2163 reviews

The Westin Hotel generally receives positive reviews for its cleanliness, comfortable rooms, and helpful staff. However, there are recurring complaints about the parking fees, thin walls, and issues with room amenities.

What guests liked
  • Clean and comfortable rooms
  • Helpful and polite staff
What could be better
  • Parking fees are high and garage is tight
  • Thin walls leading to noise disturbances
  • Curt Nov 2026 · via hotels.com
    4/5

    Great Staff!

  • Cody Oct 2026 · via expedia
    5/5

    Great location. very nice property.

  • ryan Oct 2026 · via hotels.com
    5/5

    Nice little rooftop pool. Clean and comfy rooms

  • Mary Oct 2026 · via expedia
    5/5

    Enjoyed our family time together here. Close proximity to all of the areas that we planned to visit, Friendly staff and clean room.

  • Jennifer Oct 2026 · via expedia
    5/5

    Wondering

  • Jennifer Oct 2026 · via expedia
    5/5

    Stayed twice…will stay every time I’m in town

  • David Oct 2026 · via hotels.com
    1/5

    Would not recommend this hotel 1 star overall bad hotel.

  • Linda Oct 2026 · via expedia
    5/5

    It was Texas/OU weekend, so crowded, but still very nice.

  • Anonymous Oct 2026 · via priceline
    5/5

    I don't like the size of the beds, would much prefer to have option for queen beds.

  • Bruce Oct 2026 · via expedia
    5/5

    This hotel was amazing..agtef getting a crappy one to start we the trip i was able to snap a great room for a great price and made a terrible experience be ome epic..ty ty ry to the staff for everything

  • Anonymous Oct 2026 · via priceline
    4/5

    quiet

  • Furqan Oct 2026 · via expedia
    3/5

    Just unbelievably small with v tight space from the toilet paper side. Not a good experience specially when it comes to Westin.

  • Bashir Oct 2026 · via expedia
    5/5

    I would like to have breakfast I mean hotel include the breakfast thank you

  • Jean Sep 2026 · via expedia
    5/5

    Clean and comfortable

  • William Sep 2026 · via expedia
    5/5

    This stay got off to a great start. I had a change in my group so I needed to change my room and the did without hesitation. From then on the trip was easy and the stay was convenient.

  • Karen Sep 2026 · via expedia
    5/5

    My husband stayed at this hotel and thought it was wonderful!

  • Courtney Sep 2026 · via expedia
    5/5

    Great customer service, nice rooms, great amenities and location. Recommend!

  • Trustler Sep 2026 · via expedia
    5/5

    Beautiful place and amazing staff

  • Stephen Sep 2026 · via expedia
    5/5

    I loved that the whole staff treated me like family

  • Nathan Sep 2026 · via priceline
    3.5/5

    Front desk staff during the day wasn't friendly. Night lady was fine

  • Stacia Sep 2026 · via hotels.com
    5/5

    I had an amazing stay at The Westin in Dallas! From the moment I arrived, the staff was welcoming, professional, and incredibly accommodating. The hotel was beautiful, clean, and well-maintained, and my room was spacious, comfortable, and perfect for relaxing after a long day. The customer service truly stood out—everyone I encountered was friendly and made sure I had everything I needed. The atmosphere was upscale yet comfortable, and the location made getting around Dallas convenient. Overall, my experience exceeded my expectations. I felt welcomed, comfortable, and well taken care of throughout my entire stay. I would absolutely stay here again and highly recommend The Westin Dallas to anyone looking for a beautiful hotel with excellent service. 10/10 experience!

  • Maria Sep 2026 · via priceline
    5/5

    Hotel employees a the restaurant excellent and at Front Desk is exceptional.

  • Zinzia Sep 2026 · via expedia
    5/5

    The room was absolutely wonderful and comfortable. Guest services staff was so nice and helpful!

  • Anonymous Sep 2026 · via priceline
    4/5

    Pool, staff

  • tanae Sep 2026 · via expedia
    5/5

    Had a very comfy stay, self parking was a bit confusing but overall nice stay

  • David Sep 2026 · via expedia
    4/5

    Clean rooms,smells great

  • Shane Sep 2026 · via expedia
    5/5

    After a few room changes due to an a/c malfunction, we had a blast. Staff was awesome as well!

  • Melissa Sep 2026 · via expedia
    4/5

    Nice area big parking garage very convenient

  • Catherine Sep 2026 · via expedia
    5/5

    Upscale, active hotel. Reception staff are always kind, helpful, and efficient; frequently remembering us from previous stays (even before they look at the computer). So nice to be welcomed back! Location is very convenient.

  • Edna Sep 2026 · via expedia
    4/5

    Location was ok, conviently located by a Beninhana could literally walk there. Parking is a weekend not so great as they hot events and the night we stayed there was a wedding. When I left for dinner there were literally no parking spots. I had risk parking in a handicap spot and waited till after midnight and than I quickly ran and moved my car. Overall the room was very good and the hotel itself was lovely and well maintained!

  • Dustin Sep 2026 · via expedia
    5/5

    Never let down by our experience. Extremely wonderful staff, friendly environment. The hotel manager personally checked us in and took amazing care of us. Will continue to go back.

  • Jason Sep 2026 · via expedia
    5/5

    Nice place for business and travel. Easy access to lots of restaurants

  • David Sep 2026 · via hotels.com
    5/5

    I stayed for one night at the Westin. I valeted and the staff was nice. The check in person was very kind and the process was seamless. I did not use the pool but it looked clean. I had dinner and breakfast at the restaurant. The food was superb and the staff there were great. I will stay here again whenever travels bring me back to Dallas.

  • Dee Sep 2026 · via expedia
    5/5

    The property was exceptionally attractive, and the staff members were courteous and professional. The bar and the room service provided high-quality offerings. I thoroughly enjoyed my stay and would strongly recommend this establishment to others. The room was impeccably clean. While I did not partake in the breakfast, I appreciated all other available amenities. Highly recommended.

  • Douglas Sep 2026 · via hotels.com
    5/5

    Everything was great. The room was comfortable and we enjoyed an excellent dinner in the hotel restaurant.

  • Kenneth Sep 2026 · via expedia
    3/5

    This hotel is living on its past laurels. It was spacious and one could tell it was beautiful at one time. However, the overstuffed furniture in the lobby was stained and dirty. The halls smelled bad. We were supposed to be there for 8 days but we left after the first night.

  • Fernando Aug 2026 · via hotels.com
    2/5

    For a high end hotel, it was mediocre

  • Shannon Aug 2026 · via expedia
    4/5

    Room was decent, beds comfy and clean. Some updates could be used in the bathroom and ceiling areas in the room. Looked like water damage which could lead to other issues. Food was decent downstairs but very pricey and the drinks from the bar as well.. not well priced compared to what you get. I’ve had way better in other major cities so not sure why they were $20 for one mixed drink and one 12oz bottled beer $10+. Just saying they could have been more reasonable. Once we found the very reasonable priced hot bar in the shared building it helped make things better but they were only opened during the week. Location didn’t have many options to walk to safely so my daughter and I stayed in and door dashed. Would’ve loved to try more but it seemed to be more about $$$ than us being able to enjoy our travels . We didn’t rent a car for this event but if you do it may be better so you have more options. We were at the hotel for a special event and were kind of locked down to what the note offered itself. Staff were very friendly!

  • Carlos Aug 2026 · via hotels.com
    1/5

    we had major trouble checking in because i couldnt pay for the room with my cash app and then parking was 25 and they took my hotel room cards at checkout so i had to call the front desk for them to let me out of the parking garage on top of all that they have cable with on demand movies that cost 25 dollars EACH!!!!!

  • La Aug 2026 · via priceline
    5/5

    Customer service and the food were the best

  • Gerardo Aug 2026 · via expedia
    5/5

    Great location

  • Lauren Aug 2026 · via expedia
    5/5

    Had a very nice stay. Staff was wonderful!

  • Felix Aug 2026 · via priceline
    5/5

    The Pool.and the Gym facilities Nothing

  • Felix Aug 2026 · via booking
    5/5

    The Pool.and the Gym facilities Nothing

  • Melanie Aug 2026 · via expedia
    4/5

    The property was clean and rooms were clean as well. The front desk attendant was not friendly nor informative. When she gave me the key cards she didn’t tell me the room number, the floor, and she also didn’t point to the elevators. I have stayed at other Weston’s and service has been excellent. His attendant acted like I had been there before and I knew my way around the hotel. At checkout that attendant was friendly, courteous, and an excellent representative of Westin.

  • Michael Aug 2026 · via booking
    5/5

    Céntrico y limpio

  • Michael Aug 2026 · via priceline
    5/5

    Céntrico y limpio

  • Barbara Aug 2026 · via expedia
    3/5

    AC was not working properly

  • Juan Aug 2026 · via expedia
    5/5

    The service was excellent and real clean hotel

  • Marissa Aug 2026 · via expedia
    5/5

    Loved how spacious the room was. The front desk staff were so friendly and helpful! Loved my stay! Will be back!

  • Alejandra Aug 2026 · via expedia
    5/5

    N/A

  • Brandon Aug 2026 · via booking
    5/5

    Loved everything about it, great stay! No complaints

  • Brandon Aug 2026 · via priceline
    5/5

    Loved everything about it, great stay! No complaints

  • Nathalya Aug 2026 · via booking
    5/5

    Nice hotel

  • Catherine Aug 2026 · via expedia
    5/5

    As frequent travelers, we love that the staff remembers us from visit to visit. We often arrive late…this is a rare hotel that provides very good food, quite late into the evening, via room service.

  • kari Aug 2026 · via hotels.com
    5/5

    Rooms are very nice and lobby area

  • Taylor Aug 2026 · via expedia
    5/5

    Nice, but no fridge in junior king

  • Katherine Aug 2026 · via expedia
    5/5

    Xxxc

  • Pablo Aug 2026 · via hotels.com
    5/5

    Other then the reception being empty for 20 minutes at check in it was clean and nice

  • Lezette Aug 2026 · via hotels.com
    5/5

    The breakfast selections were fresh, plentiful and very good; the melons were delicious. There was a nice area that had scramble eggs, meats, biscuits, etc. There are also bagels, toast, muffins and more. However, my favorite was the omelet bar where you could choose the ingredients and it was prepared as one waited. Coffee was flavorful and the wait staff refilled our water glasses as soon as we finished.

  • Cathy Aug 2026 · via expedia
    5/5

    The staff was very friendly and there was never a wait. Hotel was clean and room was spacious. We didn’t try any of the amenities.

  • Jason Aug 2026 · via hotels.com
    4/5

    Good

  • Vicki Aug 2026 · via expedia
    1/5

    It was convenient to Medical City Dallas.

  • tesfaye Aug 2026 · via expedia
    1/5

    Room was not clean and their customer service is poor

  • Catherine Aug 2026 · via expedia
    5/5

    Staff is consistently welcoming and helpful.

  • Elizabeth Jul 2026 · via expedia
    5/5

    we liked the pool area

  • Adrienne Jul 2026 · via expedia
    5/5

    Hotel was nice. Clean lobby and room, friendly staff, good amenities - pool, gym and restaurant. Took kids, although it did seem a bit more geared for business, they had a good time.

  • Edward Jul 2026 · via expedia
    3/5

    Location

  • Uduak Jul 2026 · via booking
    5/5

    I really enjoyed my stay at The Westin Dallas Park Central. The good, atmosphere, facilities were really excellent

  • Tiffany Jul 2026 · via expedia
    5/5

    Seamless

  • Braiden Jul 2026 · via hotels.com
    5/5

    Great Staff Made Me Feel Right At Home !

  • VIOLET Jul 2026 · via hotels.com
    4/5

    The only issue was a staff at the restaurant who was very rude. A SHORT FAT Spanish guy usually serving breakfast. We requested for another cutlery set and he rudely said, ITS CALLED SILVER WARE. even when we pointed to it on the next table. Such person needs to be trained to treat everyone equally. Besides this, our 2nights stay was very comfortable.

  • Evan Jul 2026 · via hotels.com
    5/5

    I really thought the lobby set a nice tone to our stay. The breakfast seating area was engaging and the food buffet was extensive. The parking garage however had limited elevator access which made it harder to manage your suitcase- use the front entrance to put your luggage in the car. Overall very good value.

  • Elida Jul 2026 · via booking
    4/5

    Room was nice and comfortable I was 1st given the wrong room type from that I booked and the 1st room had a dirty tub.

  • Elida Jul 2026 · via priceline
    4/5

    Room was nice and comfortable I was 1st given the wrong room type from that I booked and the 1st room had a dirty tub.

  • Cynthia Jul 2026 · via hotels.com
    4/5

    Accommodations were very comfortable and the gym was nice. However, had I known they were going to charge $25 per day for parking, I would have chosen another hotel. This should be validated for the guest. It's overkill.

  • Cristian Jul 2026 · via expedia
    5/5

    amazing service only con was the tv, wanted to screenplay a streaming platform but overall amazing

  • Nathichka Jul 2026 · via priceline
    5/5

    Great stay.

  • Nathichka Jul 2026 · via booking
    5/5

    Great stay.

  • Mina Jul 2026 · via booking
    5/5

    Great area… had great amenities like pool, gym, bar, and restaurant in the hotel. The only issue I had is that when they told me to sign, the agent said it was for the $200 deposit and it was an electronic signature so I couldn’t see what I was signing so I had to take his word for it. Come to find out I was authorizing $25 per night for parking, which was not disclosed. The only thing asked about parking was if I wanted to self park or use valet, which I chose self park, but was never told there was a fee or how much it was.

  • Mina Jul 2026 · via priceline
    5/5

    Great area… had great amenities like pool, gym, bar, and restaurant in the hotel. The only issue I had is that when they told me to sign, the agent said it was for the $200 deposit and it was an electronic signature so I couldn’t see what I was signing so I had to take his word for it. Come to find out I was authorizing $25 per night for parking, which was not disclosed. The only thing asked about parking was if I wanted to self park or use valet, which I chose self park, but was never told there was a fee or how much it was.

  • Latravia Jul 2026 · via expedia
    5/5

    Very clean and friendly staff.

  • Leon Jul 2026 · via expedia
    5/5

    Excellent

  • lakenya Jul 2026 · via expedia
    5/5

    Very satisfied!

  • Jaime Jul 2026 · via hotels.com
    5/5

    We absolutely enjoyed our stay. 100% Recommended

  • KEITH Jul 2026 · via expedia
    5/5

    Great stay as usual at our favorite hotel in the DFW area! We had a great night of restful sleep and a great breakfast for a reasonable cost. Omelette was made to order and the bacon was superb! The lobby staff was very courteous and the room was cold! We return here every time we visit Dallas because the price, food and service are all exemplary! We will return soon!

  • Le Jul 2026 · via expedia
    5/5

    Great services. Thanks!

  • Jaylyn Jul 2026 · via hotels.com
    5/5

    Enjoyed my stay. Everything was clean, staff was great.

  • Candice Jul 2026 · via expedia
    2/5

    The staff was friendly, that’s the only upside.

  • Darlene Jul 2026 · via expedia
    2/5

    Never stayed in a hotel where there was so much activity with questionable behavior. The hotel is apparently pet friendly with no dog stations and literally a patch of grass that has never seen a lawn mower. There are signs saying to pick up after your dog but it was obvious no one ever has picked up anything. Hotel tv had no options for streaming.

  • Sorin Jul 2026 · via expedia
    5/5

    Great

  • Ronald Jul 2026 · via expedia
    5/5

    Nice and pleasant

  • Donita Jul 2026 · via expedia
    5/5

    The front desk staff were genuinely nice! The older, African American gentleman that took our luggage up, was a ray of sunshine! The setup there for the World Cup was really neat! Location was good to easily hop on and off the freeway when we needed to! Parking garage was easily accessible, and the fee wasn’t outrageous! I would definitely stay there again!

  • Samar Jul 2026 · via expedia
    3/5

    The rooms should be more clean and you have to request cleaning your room, we stayed 2 days , the second day they didn’t restock coffee or water, forgot to pickup trash

  • Terri Jul 2026 · via hotels.com
    5/5

    This hotel was amazing. We were only there one night.

  • Elizabeth Jun 2026 · via expedia
    4/5

    The bed was comfortable. Gym was well equipped. Pool was relaxing, on the smaller side, but I enjoy the rooftop pool with my morning coffee. Kitchen and waitstaff could use attention. The salmon was dry and difficult to cut even with a knife, calamari, while described as crispy was crunchy, all breading and overcooked, burger was ok, but undercooked and I ordered a half frittata and received a whole. I don’t eat a lot of burgers, but it was the best thing I had on their menu. I would stay there again, but not eat there.

  • George Jun 2026 · via expedia
    5/5

    Staff was very helpful Rooms were clean

  • Beberly Jun 2026 · via expedia
    3/5

    La verdad no está como las fotos, y los cuartos huelen mal a húmedo se entiende el lugar ya está viejo y está un poco sucio.

  • Pearl Jun 2026 · via expedia
    5/5

    Room was clean and bed was comfortable. Loved how they even had lavender oil on the nightstand to use just before bedtime. Staff at the bar and restaurant were very friendly and attentive. The fact that the hotel lobby was decorated and welcoming to any and all, especially during this FIFA time, was awesome! I would definitely stay here again.

  • Jeannie Jun 2026 · via expedia
    4/5

    Great as always will be perfect when the switch to Diet Coke in the bar and restaurant!

  • Ronald Jun 2026 · via expedia
    4/5

    Did not like the parking situation. Daily rate to park. Garage was very dated.

  • THELMA Jun 2026 · via expedia
    5/5

    We stayed for a few days. the place seen nice.

  • Ronald Jun 2026 · via expedia
    5/5

    Friendly staff, beautiful hotel and nice room!

  • Todd Jun 2026 · via hotels.com
    3/5

    1. Nice little bar in the lobby with TVs 2. Easy access to major roads 3. Little pool for the kids The bad… 1. Room wasn’t ready until 1.5 hrs after check-in 2. Room smelled like smoke. 3. There is a $25 minimum parking per night fee if you have a car. 4. Sheets didn’t fit they bed they were too small-my feet stuck out of the bottom 5. The gate to access the garage didn’t work well-you have to swipe your card 4-5 times before it works. 6. Hotel and rooms were pretty weathered and dated-needs a bit of updating and love!

  • Tionne Jun 2026 · via expedia
    4/5

    Bed was comfy! Television was not Roku friendly ( old).staff were very polite!!did not care for the shower head ( rain shower)type.Would Definitely Stay Again👍

  • Thamer Jun 2026 · via expedia
    3/5

    More like a very good 3 star hotel.

  • Molly Jun 2026 · via expedia
    5/5

    Clean quite room

  • Efren Jun 2026 · via expedia
    5/5

    Excellent customer service

  • JOEL Jun 2026 · via expedia
    4/5

    Would definitely go back

  • Paola Jun 2026 · via expedia
    5/5

    Fine

  • Paola Jun 2026 · via expedia
    4/5

    Ordered of room srrvic not fullifilled.

  • Timothy Jun 2026 · via hotels.com
    5/5

    room was clean and staff was friendly and very accommodating

  • Marie Jun 2026 · via expedia
    4/5

    The staff here are very friendly and helpful. The room was clean, but the air conditioning on our floor (7) was not robust. Even though the thermostat was set to 65 degrees, it was too warm for a blanket to be used at night. The bed was a little too soft for us but I think most people would be happy with it. The breakfast was excellent, we ordered off the menu and split a very good omelet, which was plenty of food for 2 people. I would stay here again!

  • Carltissa Jun 2026 · via expedia
    1/5

    The breakfast buffet had good options.

  • EDITH Jun 2026 · via hotels.com
    5/5

    I would love a hot whirlpool at the swimming area

  • Jesus Jun 2026 · via expedia
    5/5

    I just want to make a comment.. why do we have to pay garage parking?

  • Kristin May 2026 · via hotels.com
    3/5

    Toilet was backed up in the room. Only 2 of the 5 elevators worked. No access to lower floors without elevators, as the stairways were locked.

  • Windy May 2026 · via expedia
    4/5

    Comfy beds, clean enough, it was fine

  • Robert May 2026 · via hotels.com
    5/5

    If you're staying in Dallas and you don't need to be downtown this place is fantastic. There's a full bar in the lobby, the place is spotlessly clean and very safe feeling. There was a very nice outdoor pool (although we didn't use). We only stayed for one night, so we didn't really use any amenities like the gym, but I'm sure it was top notch, too. On the downside, breakfast is not included, but available and parking also costs extra. I will 100% stay there again and would recommend to anyone.

  • Callie May 2026 · via expedia
    4/5

    Parking situation kinda sucks, but everything else was great!

Frequently asked questions about The Westin Dallas Park Central

Does The Westin Dallas Park Central have free Wi-Fi?
Yes, The Westin Dallas Park Central offers free Wi-Fi for all guests.
Does The Westin Dallas Park Central offer parking?
Yes, The Westin Dallas Park Central offers both self-parking and valet parking. Fees may apply.
Does The Westin Dallas Park Central have meeting spaces, conference centers, or conference rooms?
Yes. The Westin Dallas Park Central features meeting spaces and dedicated conference rooms, suitable for corporate meetings and group gatherings. Banquet and reception facilities are also available.
Does The Westin Dallas Park Central have a fitness center?
Yes, The Westin Dallas Park Central features an on-site fitness center for guests. Additional wellness amenities include spa, pool.
Where is The Westin Dallas Park Central located, and how walkable is the area?
The Westin Dallas Park Central is located at 12720 Merit Dr, Dallas, TX 75251. With a Walk Score of 56, the area is rated Somewhat Walkable. Some errands can be done on foot, but a car or rideshare is helpful for most trips.

House rules

Check in 3:00 PM
Check out 12:00 PM
Cancellation Not available
Children Not available