The Statler Dallas Curio Collection By Hilton

The staff was incredible! Super kind and helpful

Nice spot

Very good

Was the best suite ever, celebrated my anniversary and Isabella left me a very thoughtful note. She made the night special. Definitely look for her when you check in, the nicest person ever

The Statler Dallas, Curio Collection By Hilton has set the tone everything was amazing. I will recommend The Statler Dallas, Curio to all my friends and family. I will be back soon and I salute the staff!!!! The location and the rooftop.

This hotel is beautiful and I can't WAIT to do another staycation there.

I probably won’t be back

Everything was great. I’d definitely stay here again.

I had a great stay at this property! The room was clean and comfortable, the staff were friendly and welcoming, and the overall experience was wonderful. I really enjoyed my stay and would definitely recommend this place to other travelers. I would love to stay here again in the future!

Exceptional

Everything about the property is great except for the hot water. We had to ask for a new room because the shower would not get hot. The staff was great and went out of their way to get us a new room. We believe the room was a slight downgrade, though, and the water did get hot in the new room, but it didn't last very long. Again, everything else was great, so just an FYI.

the staff look at us like we were less,

the room was nice the staff look at us like we were less,

Staff was great, from valet attendants like Brandon or the bar staff like Alex P, everyone was super friendly, positive and talkative. Great property. Favorite thing was the huge bathroom with a spa tub AND a standup shower.

Loved everything about it will stay again

It was super nice and well organized staff was friendly and rooms were super clean and eveything I wanted in a weekend getaway

Phenomenal hotel. My room was gorgeous and I felt like I was on a luxury vacation.

Bell captain Brandon was amazing as well was Scott and the security team!

The people in the reception it is bad customer service

We enjoyed the room and how attentive the staff was loved that the overeasy was in the hotel as well as the bars with live music such a great experience no answrr

We enjoyed the room and how attentive the staff was loved that the overeasy was in the hotel as well as the bars with live music such a great experience no answrr

Very nice and spacious we loved our stay!!

Great amenities, great staff beautiful hotel

Room was very nice and clean

Bed comfort Smell of hotel Hours of rooftop pool - 4 hours from check in to 8 pm isn’t long enough when you have paid $400 to stay for one night by the time you get settled in and get to the pool you have no time ; main reason for our stay and the rooftop dj SUCKS!!!! No ONE ENJOYED THE MUSIC - diversity WINS!! We are in 2026

Bed comfort Smell of hotel Hours of rooftop pool - 4 hours from check in to 8 pm isn’t long enough when you have paid $400 to stay for one night by the time you get settled in and get to the pool you have no time ; main reason for our stay and the rooftop dj SUCKS!!!! No ONE ENJOYED THE MUSIC - diversity WINS!! We are in 2026

Exceptional

Very good

Great location, front desk dtaff was great, room was clean, bathroom was excellent. The only thing the room needs to have is a small fridge and a microwave, I don't think hotels have microwaves in rooms anymore, overall I was happy with my stay, and l would stay here again.

The vintage cars and the speakeasy very nice

The room was absolutely stunning, though the view wasn't very exciting. The front desk staff were quite friendly. The property felt very welcoming and warm. It seems the hotel's AC was broken, making our room warm too, but maintenance came to fix it around 1am Despite that hiccup, we really enjoyed our stay and found the place quite enjoyable.

N

Na

Great stay

Great location. Beautiful architecture. Many amenities. Wonderful staff.

N/a

Very clean and staff was helpful

Such a great stay! This hotel is beautiful and had a lot of fun amenities.

It was very clean and comfortable. Wish it would have had a fridge and microwave and I prefer the poofier blankets they had last time I was there than the thinner ones that were there.

Pleasant

The view we received was terrible

The view we received was terrible

I had made plans specifically around enjoying the hotel during my stay, and because I was not informed about the closure until I arrived, those plans had to be completely canceled. At that point, I was essentially left paying for a room while being unable to enjoy a significant part of the experience I had paid for. I understand that private events happen and that circumstances can change, but I feel guests should be given advance notice when an amenity or major part of the hotel experience will be unavailable. Had I known beforehand, I could have made a different decision about where to stay. I hope management will take this feedback seriously. I would also appreciate consideration for some form of compensation or adjustment to my stay, because the experience I booked and expected was not the experience that was provided.

Located in downtown Dallas a few blocks from Deep Ellum, the Statler is a retro-style hotel with two pools and several dining options and a cocktail lounges. The staff were helpful and friendly, the room was spacious and clean, housekeeping was thorough, and the space was comfortable, safe, and secure. I would definitely go back next time I am in Dallas.

The Statler is a nostalgic hotel if you know the history, however the rooms just feel like a regular hotel. Our bathroom sink was coming out the wall and bedroom smelled of mildew. The nice part was the access to two pools and the bar onsite but the closing times for the pool was kind of an inconvenience. We also only had a view of the air conditioning units for our anniversary so that wasn’t the best. The onsite valet was also pretty expensive being we had a 4 day stay so we did have to park off site. The overall stay wasn’t bad just nothing to write home about.

We had an amazing time, swam in both pools, the view from my room was amazing, everyone was kind, helpful and friendly, definitely recommend and will be coming back!

Am

The hotel was nice overall rooms could use some maintenance and better up keep.

The pool Aunts in the room and the valet where really good at being rude

The pool Aunts in the room and the valet where really good at being rude

One of the worst experiences I have ever had at a hotel. The customer service is terrible; they didn’t treat me like a paying customer. Every time I had a question, I was treated like I was supposed to already know. I paid for the breakfast package and was told they don’t accept that, so it was a waste of money and a false advertisement. I will have to dispute it with my bank. I had to pay 50 dollars for breakfast for one person. When you check in, they don’t give you any information on the hotel amenities, such as their locations and times they close. The parking is 60 dollars a night. All this would not be bad if it were worth the money. The hotel needs to be updated; the hotel smells, and everything is literally falling apart. The carpets are so old and dirty; the bathroom wasn’t even clean. I will never return to this hotel for a stay.Bed but eggs in blankets

Very good

Exceptional

.

The room wasn't cleaned, there was hair in the tub and HVAC wasn't working, then we were switched to a smaller room. After going downstairs to sort it out we noticed they pulled my vehicle for someone else to drive. After expressing my concern they did not understand my frustration. After that we were place in a suite, that had a roach in it

Very nice, the restaurant was amazing and the pool was very nice. Overall comfortable

On the day I arrived, I was given a room, but when I opened the door, I found it had already been used; I had to go to the secretaries and ask for another room.

Nice

Wonderful experience, beautiful hotel, well maintained…spacious room, great view, very pleasant and welcoming staff. Enjoyed rooftop lounge and Overeasy restaurant.

Overall the hotel was great from the staff to the room. One thing I did notice was the head boards had stains as the material is fabric.

The

The property was really nice! Loved the room, just a bit smelly and didn’t have trash bags but was quickly assisted when asked! Other than that, it was a nice stay and felt “luxe” without the price.

Muy bueno

Loved the room. Was so luxurious from the room to the bathroom. Everything was very clean. Rooftop bar had tasty drinks

This is a very beautiful hotel right downtown Dallas. The rooftop pool is absolutely amazing. They have plenty of cabanas lots of shade. There is a rooftop bar. There is a delicious restaurant that serves breakfast and lunch. I’m not sure about dinner. From the valet everyone there is extremely friendly and very prompt. I would highly recommend this hotel absolutely beautiful. They took the time to go over the artwork and the history over this hotel. fun fact Tina Turner stayed there we will be returning.

Unfortunately, the maintenance employee arrived without the necessary tools to resolve the issue and had to leave to retrieve them. The problem was eventually resolved approximately 20 minutes later, but the entire situation caused us to get on the road nearly two hours later than we had planned, which significantly impacted our travel plans. While I completely understand that unexpected maintenance issues can happen, what was most disappointing was the lack of urgency and communication in addressing the situation. At a luxury establishment, I expected a much higher level of responsiveness and guest service, especially when dealing with a non-functioning shower and an unusable toilet.

We really enjoyed our stay, the staff is so friendly and accommodating. We definitely be back!

Great stay

My husband booked us this hotel for our anniversary and we should have did more research. The main appeal of this hotel was the rooftop pool. We checked in and headed up to waterfront where the rooftop pool was only to be told there is an event taking place and it doesn’t open to the public until 5. We ended up going to Scouts that was in the hotel to get a bite to eat. We waited 5 or so minutes until my husband finally got up to find someone. They gave him a menu and we waited another 10 for someone to wait on us while employees were just talking at the bar. We finally just got up and left. We went back up to waterfront only to be told there was another event taking place and we had to pay $30 to get in. There were so many people and blaring music, so much for a relaxing romantic night. The same for the 3rd floor pool. We went back up to our room which was right beside the 3rd floor pool and quickly realized we were not going to be getting any sleep for the night. We called the front desk telling them we wanted a refund and spoke with Emma who informed us we could call hotels.com who we booked with and have them call them to approve a refund. We were then told by hotels.com the hotel denied a refund. We then just packed up and went home. Paid good money to be a guest and be able to use the amenities and was unable to do so. Horrible service all the way around and ruined our special night. Valet was great that’s the only positive. Heed our advice and stay somewhere else.

staff was all extremely friendly

The room was great and perfect view of the street and the park. Pool was great. Both restaurants food was delicious. Would recommend staying here!!

The property was very clean. The staff very helpful. Breakfast was delicious. Everything was great!

No complaints, such a beautiful hotel, spacious bathrooms and a true high class vibe.

Beautiful, clean hotel with friendly staff. The location of the hotel is very congested. The only issue we had during our stay was the room keys stopped working twice on day 2 of our stay. Lots of activities to participate in at the statler.

Overall a good hotel. Nice location

The room was comfortable and the bathroom large and nice. I appreciated the helpful and friendly staff. The vibe at the hotel was good.

Was a beautiful stay clean room staff very help full and nice

Everything you need for a staycation in one place! If you’re looking to get out of the routine this is the perfect place. The accessibility of the room is great and amenities like the fitness center

Everything was amazing the parking is the issue need to be a bit faster

Great place to stay but for the money I was not impressed with the condition of the room. Our premium room had a wonderful bathroom but the carpet had a run in it, the cabinets were all chipped and damaged and paint was peeling on the doors. The Tv modem was humming as well. The $60 parking was a bit steep for the money we spent on the room as well. Other than than the staff was wonderful, the pool had a nice vibe and the speak easy always has good cocktails. Don't think I would go back.

Everything was nice, will return!

I’ve stayed at numerous multi star Hotel properties. I have never been treated as well as I was treated at this property. My wife and I were greeted upon revival and helped with our bags. We checked in, and everyone was so incredibly helpful and nice but not in a fake way. These people mean it, and they’re very good at it. I can’t recommend this hotel enough.

The Statler was exceptional. Everything was as expected or more.

Amazing pools and the vibe was excellent.

I always have a great experience at the Statler. The staff is always friendly and helpful.

super clean, staff was super nice would definitely come back and recommend this place!! everything was amazing!

Valet really good ppl

Excellent ✅

All of the staff I encountered were nice…from the front desk to valet and security. It was a very pleasant stay.

Great hotel with two nice pools and a very nice atmosphere

The room could be better as far as cleaning. When I got there the room smell like smoke and was very the air conditioner wasn’t working. The front desk people were very helpful with accommodation.

2) The pool on the 3rd floor is kind of dirty and you have to go up using the stairs. There's another pool on the 19th floor but it's only for 21+ (not family friendly). 3) The room is nice. 4) Location is perfect, close to everything.

Incredible spot in the middle of everything

Took us over 2 extra hours after checkout for our room to be ready only to find out that our 7th floor rooms ac unit was out so they moved us to the 3rd floor with no view outside of the roof of the neighboring building. Then after we got checked in and went about our night we got back to our room only to find out our shower didn’t function due to a pipe burst. Staff was kind and tried to accommodate us about the situation but overall it derailed our trip unfortunately.

The food staff in resturant were abrupt. Food was served rom temp. Got an ok not a remedy

No complaints at all!!

Property and staff was awesome!

They need to make customers aware when pools aint open, we traveled from 6hrs away to come relax in a nice room with pools and nothing was working and we werent notified when getting rooms. Also the AC in our room was not working. Very unsatisfied

Great property, great staff

Hotel was historical which is cool but a little run down in places for the price. My biggest beef was $65 parking which they double charged me. Only stayed one night.

The staff went above and beyond. Nothing in my review has to do with them. The rooms are a bit outdated. The bathrooms are beautiful but overall the first room we had smelt like cigarettes and the HVAC didn't work. Again staff was so accomodating immediately switched our room. The biggest letdown was from the marketing online I thought the pool at the hotel bar was open to the hotel guests at all hours and it wasn't. The pool you have access to is a bit sad. The food options weren't really available for lunch. But, I wouldnt let this deter you from booking here. The history of the hotel is really cool and it's a very welcoming environment

My wife and I stayed here for our 20th wedding anniversary last night, and upon check in our key didn’t work. I made the trip all the way back from the fifth floor to get the key reprogrammed, and went up again, and it didn’t work again. Third trip to the front desk, we were given a different room, but upon opening the door it reeked of smoke, either cigarette, or possibly marijuana. At this point, we were given a third room, but the view from the third room was of the ugly pipes on the roof on the back of the building, even though we had requested and paid for a room with a view. Finally, we were given a fourth room, which finally was acceptable. It got better briefly, especially after they told us that the first round of drinks would be on them at the on site bar. That being said, we were still charged for the drinks at checkout, I had to ask for them to actually honour their offer of the first round free, and we were also billed for breakfast, even though we had booked a rate that included breakfast. I’d even asked the server what I was able to get within the confines of the breakfast package, and was told that we can get anything on the menu, and it would be covered by the breakfast credit. However, at check out we were initially build $56 for the not free free drinks, and the breakfast that was only partially covered. After arguing that came down to $28, but the fact is when the first round is supposed to be free, and breakfast is supposed to be included, it should be $0

It was such a fun and resort style environment. We will definitely be back when we will have more time to enjoy the amenities!

Spacious room, clean smell,

Traveled with family, clean rooms and friendly staff.

Beautiful location and very comfortable room. I felt like I was sleeping on a cloud.

I arrived after 10pm exhausted from traveling and booked for one night for a specific work meeting being held there. I was advised (by a very nice front desk worker) that the hotel overbooked and they would be putting me at another hotel! Not the front desk workers fault but as you can imagine a huge inconvenience for a trip less than 24 hours specifically booked for being on site for a meeting. The hotel they sent me to was not nearly as nice and required a later night and earlier morning.

The room was fantastic. Clean, staff was nice and professional.

Close to everything and great restaurants nearby.

The Statler is a marvelous property in a centrally-located area of Dallas hot spots! Dining at Overeasy for breakfast and lunch is a must and the rooftop is a great way to wind down the day poolside or at the bar.

Buena opción

Car parking was $60/day, which added to an already expensive room. The room temperature control was a mess. Either the room too hot or cold.

Good spot to have fun at night. Drinks were very expensive though.

I’d

very nice and renovated bathroom

Our room was nice and clean. We loved the shower and bedroom. Staff were very friendly. Only issue was the ice machine on 4 floors were not working. Check in staff were able to make a note of it and refill my tumbler.

Parking is a pain so we used the valet. Family Pool was icy, no hot tub, the bar staff was drunk and couldn't even take our order. Other than that the hotel was clean and nice and the room had a beautiful bathroom.

I was on vacation with my family and the hotel was beautiful but I was very disappointed that I could not take pictures on the rooftop with my 18 year old daughter, this hotel was chosen for this.

Exquisite

Beds r terrible 2 worn out Room 713 tv is outdated, no streaming channels to hookup your on subscription. SAD THE FOOD IS 2 SIMPLE FOR THE PRICE THEY CHARGE. NO ENTERTAINMENT AT ALL. DON'T TAKE YOUR KID. ITS BORING.