The Adolphus, Autograph Collection

Front desk staff wasn’t super friendly. Main complaint was the outside noise and we were on one of the top floors. We had no idea downtown noise would be as bad as it was. Very pretty hotel and great location but won’t stay here again.

Everything about the hotel: staff facilities, food, rooms

The staff that worked there were fabulous. The atmosphere was unbelievable. Everything, the food, the woodwork though out the building.

room, felt stately and relaxed the lobby is a vibe, this place decor (has a shoe/boot shine booth) is a 11 out 10 must stay again, coming back Michelin sushi, spa/pool and that French bar... mixologist know what they are doing (chef kiss) n/a

The hotel is beautiful. Rooms are spacious

Really beautiful hotel in the heart of Dallas oozing with history and a very beautiful interior lots of places to sit and visit.

Good time. Parts of the hotel seem to be lacking in basic maintenance and repair.

A one-star hotel that’s quiet, is better than a five-star hotel with loud trucks, motorcycles, and sirens keeping you up all night. Avoid this place if you need rest. We hardly slept at all. This is by far the loudest hotel (or even motel!) we have stayed in.

The entire staff was warm, welcoming and the interior is elegant and beautiful. The dark wood paneled walls and bar with large overstuffed furniture makes for a comfortable gathering place The large outdoor pool area includes lounge chairs, towels, cabanas and full service food and drinks. The staff is top notch and very friendly The coffee shop, inside the hotel, was our daily go to for our coffee’s fruit and croissants The staff is fast and friendly Thank you to the staff that kept our room clean and tidy and thank you to Dan at the front desk for telling me about the history of this very special hotel We hope to see you again next year Susan & Guy C

Amazing location

Let me start by saying that the hotel itself has always been great and the service was always good, including this stay. Now the bad of this stay, valet took my car and parked it somewhere where they say the pool was leaking through the wall all over my car. At this point it’s the hotel issue if whatever leaked on my car, valet tried to rectify the situation but had to bring outside detailer to try and clean my car because whatever it was stained the car and wheels. Very disappointed with the hotel response from this situation… Do better

It’s beautiful and clean A little expensive for Dallas

It’s beautiful and clean A little expensive for Dallas

Was really good and clean

Parking is valet only, turn in the garage before the lobby entrance, do not pull up to the front door.

Room was nice and spacious. The hotel staff were super friendly and wonderful. Hotel decor was breathtaking

Exceptional

My beautiful wife and I are enchanted by the Adolfus. Even when we at a different hotel close to the Adolphus we end up at the Adolphus to eat, drink and hang out.

Exceptional

This hotel was beautiful, elegant and exceeded expectations. Staff was top notch and location was where you want to be.

Amazing everything

We had a disappointing experience and when brought to the attention of management, no one addressed it. Extremely disappointed!

Exceptional

Beautiful outside and the communal areas and wonderful staff The room felt dated, I stayed at the Hilton garden inn and it felt on par with the interior there. I had expected a better room design and style, especially for the price, my stay at the Sofitel in Heathrow airport was far more elevated and that was an airport hotel. Hopefully Adolphus has interior upgrades on the cards. Or maybe I was just on a floor that hadn't been given a facelift.

Exceptional

Pool was closed unexpectedly but other than that all was perfect.

Exceptional hotel that was very well complimented by exceptional service!! Looking forward to our next stay!!

Loved the room, furnishings and how attentive everyone was.

Unfortunately, the pool was closed due to some immediate maintenance!! For our 2 days.

Staff were excellent and accommodating. Amenities amazing.

It’s a beautiful place to stay The price of drinks were high. $30 for an Old Fashion. I drank one and left the hotel to have a drink somewhere else. It was light too. It was just my wife and I. The place we went was half that price and better drinks.

It’s a beautiful place to stay The price of drinks were high. $30 for an Old Fashion. I drank one and left the hotel to have a drink somewhere else. It was light too. It was just my wife and I. The place we went was half that price and better drinks.

Staff was awesome

Staff was professional, friendly and helpful

Staff are amazing and very attentive!

Great hotel for those looking to experience one of the older grand hotels of old. Top staff, clean, friendly and elegant in an old west way. Didn’t try the restaurant, but Rodeo Bar food is surprisingly good.

Lovely hotel. Great pool. Very enjoyable.

Wonderful downtown Dallas hotel with all the amenities

Old property in good location it is a bit outdated

it is a bit outdated

The scene and ambience was very chill and relaxed. Wished our window opened or was at least clean. Could barely see outta it.

The scene and ambience was very chill and relaxed. Wished our window opened or was at least clean. Could barely see outta it.

Everything. Amazing hotel. I had to leave and couldn't live the rest of my life there.

Everything. Amazing hotel. I had to leave and couldn't live the rest of my life there.

Nice hotel. Strange check-in where some people received champagne and others did not. Would have liked to have had robes in the room.

Should had been giving a discount! Since the pool area was rented out to a private party! That is the main reason I chose this hotel

Great place to stay. Spectacular from the moment you arrive. There wasn't a part I was disappointed in from the food and drinks to the atmosphere. This place is a must stay!

The hotel was beautiful. Room was in great condition. Beautiful and comfortable lobby. That being said, the Valet parking experience was a complete disaster. We waited 40 minutes to get our car this past Sunday morning.

Also just received “hidden fee” of $71 to park amour car for one night. Not sure when they switched to Marriott, but it shows.

Very good

Behind the lobby and restaurants, this is not a 5 star hotel and barely a 4 star. Despite the renovations, the rooms offer little more than an Embassy Suites or standard Hilton.

The spa was next level! The atmosphere and beauty of this hotel was exquisite!

Property was ‘okay’. Staff was ‘okay’. I felt like I spent a lot of money for just ‘okay’. Downtown is inconvenient to maneuver and expensive to park, next time I’ll choose a hotel on the outskirts if I want just an ‘okay’ experience.

This hotel is amazing. The staff is so kind and helpful. The smell of fresh flowers is so nice when you walk into the lobby. There are green plants everywhere as well. The room was so clean and also smelled wonderful. Excellent stay!

Eric at the front desk set us up with a fabulous room for our 38th anniversary, and a bottle of champagne. They provided transportation to restaurants and many other amenities. The staff was very courteous and professional. The 7th floor pool area was awesome, with a bar and very attentive servers. We really enjoyed ourselves, they made us feel like royalty.

Only OK

Great location and amazing size of room

Fantastic hotel.

This was our second stay at the property. Service is 5 star!!

The staff, room, food, and overall environment were perfect for a relaxed sleepover celebrating mother’s birthday. Never disappointed staying at the Adolphus.

Amazing hotel!

Our first time, staff was wonderful! Especially Pedro, who help us get around. The gym room was in great shape. Enjoyed our deluxe room stay. Great location to everything. Beautiful hotel and lobby area. We ate at Rodeo Bar. The staff there was also wonderful. Also a great coffee shop inside for those mornings caffeine.

Nice hotel. Many amenities.

Love this place

Great time, great location.

Food, and atmosphere was amazing !

Incredible stay most worth the price of any hotel I’ve stayed at. Prime location and everything is beautiful inside. There is definitely an ambiance you can see smell and feel as soon as walking in

Great meal at the French bar

Excellent, great atmosphere

Very nice hotel in a great part of town. Booked the junior suite corner room. Spacious. Clean. Good amenities. A nice bar, good breakfast. Downtown Dallas. Great location. Walkable to many other restaurants / shops.

My wife and I stayed for our 5th anniversary and the hotel and suite did not disappoint. This was our first night away from our toddler since she was born and the whole experience was perfect.

Parking is too expensive. Otherwise it was a fantastic stay.

The internet connection in my room was non existent. Decent WiFi is as basic an amenity as soap these days yet many hotels don’t understand or ensure it. I was charged a daily rate for amenities (not explained on my booking nor at check-in) and as the reception area was really busy at check out, I didn’t question what it covered. The staff were generally friendly but the hotel itself is showing some need of TLC.

Beautiful Flowers in the lobby!

Everything else about the hotel was great!!

I’ve been to the Adolphus many times ! It’s one of my favorite hotels in Dallas , this time I had a big incident happen on the escalator, I was about to fall to try to save my high heels, unfortunately it got stuck and it destroyed it. A gentleman ( I believe he was q manager) approached us and instead of stopping the escalator he tried to take the shoe out but it got worse . I asked him a few times to stop the escalator, until he finally did , but it was too late. He did not apologize, he said there was a sign , showed us where it was and left us at the lobby. I felt so uncomfortable and upset.

This is a very nice hotel with all the amenities you would expect at this price range. The room was very large but most of the extra space was the just wasted. The beds were not particularly comfortable but adequate. The staff was impeccable and everyone you encountered, even walking past, greeted you warmly. The couple of times we had questions they went out of their way to answer us and help us with whatever we needed.

Wonderful stay. Downtown might be a little loud specially at night but the Adolphus is a wonderful place to stay.

Good

Love this hotel! It has an "old school" and traditional, classy feel. Close to walk or Uber to trendy restaurants and downtown.

Enjoyed our weekend away and stay. The hotel and room were clean, updated, and had a touch of historical nostalgia. The staff was very welcoming and supportive. The Valet service was easy and efficient. Used the spa and enjoyed our services.

Staff was helpful and friendly, especially the parking and valet staff.

Excellent Staff and large room accommodation

Large clean room. Wonderful lobby bar.

Great stay

Very nice hotel. Elevators were a little busy over the weekend with a few events.

Good stay convinenebtly

Best ambiance and service. Property has an authentic old English feel with a French twist… a winning combination!

The property is gorgeous! Staff & service is top notch, our room was flawless.

Room was great. Valet parking was high. People were kind.

It was fantastic. The room was spacious and beautiful. All the staff was so friendly. The Bible and atmosphere was off the chain. It will be our go to destination from here on out.

Every thing was good

Wife loved it. Need I say more

The hotel is beautiful. The service is excellent and there are plenty of great eateries in and around the hotel. The common areas to sit and read or people are just wonderful!

Classy hotel!

Also great concierge service!

The layout and coffee shop were amazing!

Rodeo Bar - waiter brought me a warm beer , never asked if I wanted another one. Attended the other table more than my table. Bar in the Lobby - great selection to serve any drink you ask for. Too bad the bar tender was kinda like the waiter at the restaurant , more talkative with others so felt unwelcome at the bar at the restaurant. The hotel is great , the Otto coffee shop is the best ever. Great service . Hotel service & room were a 10 along with their coffee shop. I give the bar & rodeo bar a 3 out of 10

OUTSTANDING hotel. Everything was awesome, especially the staff. Room was immaculate, lobby/public areas were first class. This place is great.

Everything was amazing

The hotel at Christmas is absolutely stunning!!! They upgraded our room and it was so spacious so clean and very well updated! Can’t wait to be back

Clean room, very comfortable stay, great service.

Room servicr was great, so quickly delivered !

Manage “Dan the Man” gave a wonderful tour of the historic property. Staff was great.

Exceptional service from every staff member .

I love this hotel and the staff. I always try to stay here and enjoy the location.

Re: parade-the only problem was the noise of them putting up bleachers at 11pm and bands or ppl practicing with music at 5:30 am. Pick one time or the other. How is anyone supposed to get sleep?

Ch

We were put into an accessible room when I specially asked for a room with a tub. I then climbed into bed and there was a dirty hand towel in between the sheets. There was an outside loud obnoxious street concert going on until midnight. There were doors slamming all night long, I got food poisoning from room service and was up in the bathroom all night. Then the cleaning staff were so loud and obnoxious in the morning that we couldn’t sleep. We left even though we had a reservation at the tea room which we will be charged for. I am extremely disappointed in the Adolphus.reservation at the t

Incredible room with fun view, great restaurants, bars, and social spaces. My stay was amazing! Thank you 😊

Great hotel.

checking in late a night was terrible as it took the night manger 30 min to check me in. overall terrible start!

Perfect stay for a girls night.

All the staff is amazing!

Great shower, soft bed, nice black out curfains

Staff, style, amenities are all excellent T the Adolphus.

The Adolphus is truly a beautiful hotel, steeped in historical architecture. The way they have preserved the interior of the lobby, bar, tea and group areas are wonderful. Cita at reception was also very personable and wonderful in helping us with our room up grade. Where I felt the ratings fell short were the interior of the bedroom & bathroom. We had a beautiful room that was large and comfortable. However, I didn't feel as if the decor was up to standard for how gorgeous the hotel is. If the hotel invested in new carpets, linens and elevated bathroom amenities, it would take the ratings up to 5 stars. It was hard to feel inspired by the exterior and then walk into our room where the interior was lackluster.

The food court across the street was very convenient.

Hotel is great, sadly the location doesn't help too much

This is a consistently great hotel!😃