The Adolphus, Autograph Collection

Unfortunately, the pool was closed due to some immediate maintenance!! For our 2 days.

Staff were excellent and accommodating. Amenities amazing.

Staff was awesome

Staff was professional, friendly and helpful

Staff are amazing and very attentive!

Great hotel for those looking to experience one of the older grand hotels of old. Top staff, clean, friendly and elegant in an old west way. Didn’t try the restaurant, but Rodeo Bar food is surprisingly good.

Lovely hotel. Great pool. Very enjoyable.

Wonderful downtown Dallas hotel with all the amenities

Old property in good location it is a bit outdated

The scene and ambience was very chill and relaxed. Wished our window opened or was at least clean. Could barely see outta it.

Everything. Amazing hotel. I had to leave and couldn't live the rest of my life there.

Nice hotel. Strange check-in where some people received champagne and others did not. Would have liked to have had robes in the room.

Should had been giving a discount! Since the pool area was rented out to a private party! That is the main reason I chose this hotel

Great place to stay. Spectacular from the moment you arrive. There wasn't a part I was disappointed in from the food and drinks to the atmosphere. This place is a must stay!

The hotel was beautiful. Room was in great condition. Beautiful and comfortable lobby. That being said, the Valet parking experience was a complete disaster. We waited 40 minutes to get our car this past Sunday morning.

Also just received “hidden fee” of $71 to park amour car for one night. Not sure when they switched to Marriott, but it shows.

Very good

Behind the lobby and restaurants, this is not a 5 star hotel and barely a 4 star. Despite the renovations, the rooms offer little more than an Embassy Suites or standard Hilton.

The spa was next level! The atmosphere and beauty of this hotel was exquisite!

Property was ‘okay’. Staff was ‘okay’. I felt like I spent a lot of money for just ‘okay’. Downtown is inconvenient to maneuver and expensive to park, next time I’ll choose a hotel on the outskirts if I want just an ‘okay’ experience.

The history of the hotel and the staff. I actually forgot a Rolex watch in room and it was turned into security Some of the elevators are very small but it is an older hotel and you just have to look over that

The history of the hotel and the staff. I actually forgot a Rolex watch in room and it was turned into security Some of the elevators are very small but it is an older hotel and you just have to look over that

Very good

Passable

Location and how beautiful it was Nothing

Location and how beautiful it was Nothing

The vibe. Maintenance did not find and correct why the carpet near the AC was soaking wet. Said it wasn’t the AC and never came back. Left wet carpet.

Exceptional

Exceptional

The vibe. Maintenance did not find and correct why the carpet near the AC was soaking wet. Said it wasn’t the AC and never came back. Left wet carpet.

This hotel is amazing. The staff is so kind and helpful. The smell of fresh flowers is so nice when you walk into the lobby. There are green plants everywhere as well. The room was so clean and also smelled wonderful. Excellent stay!

Eric at the front desk set us up with a fabulous room for our 38th anniversary, and a bottle of champagne. They provided transportation to restaurants and many other amenities. The staff was very courteous and professional. The 7th floor pool area was awesome, with a bar and very attentive servers. We really enjoyed ourselves, they made us feel like royalty.

Only OK

Exceptional

One is the best hotels in the entire country.

I walked in my room found snacks on my table and a fridge full of drinks. Thinking they are welcome goodies. Turned out I got a $300 taken from my bank account. What kind of rubbish is this? ?

There is a whole robbing system set up in this hotel. I have spent night in 4 stars hotel, none have opened a grocery store in my own room. I walked in my room found snacks on my table and a fridge full of drinks. Thinking they are welcome goodies. Turned out I got a $300 taken from my bank account. What kind of rubbish is this?

One is the best hotels in the entire country.

Great location and amazing size of room

Exceptional

Fantastic hotel.

This was our second stay at the property. Service is 5 star!!

The staff, room, food, and overall environment were perfect for a relaxed sleepover celebrating mother’s birthday. Never disappointed staying at the Adolphus.

Amazing hotel!

Our first time, staff was wonderful! Especially Pedro, who help us get around. The gym room was in great shape. Enjoyed our deluxe room stay. Great location to everything. Beautiful hotel and lobby area. We ate at Rodeo Bar. The staff there was also wonderful. Also a great coffee shop inside for those mornings caffeine.

Nice hotel. Many amenities.

Love this place

Great time, great location.

Food, and atmosphere was amazing !

Incredible stay most worth the price of any hotel I’ve stayed at. Prime location and everything is beautiful inside. There is definitely an ambiance you can see smell and feel as soon as walking in

Great meal at the French bar

Excellent, great atmosphere

Very nice hotel in a great part of town. Booked the junior suite corner room. Spacious. Clean. Good amenities. A nice bar, good breakfast. Downtown Dallas. Great location. Walkable to many other restaurants / shops.

My wife and I stayed for our 5th anniversary and the hotel and suite did not disappoint. This was our first night away from our toddler since she was born and the whole experience was perfect.

Parking is too expensive. Otherwise it was a fantastic stay.

The internet connection in my room was non existent. Decent WiFi is as basic an amenity as soap these days yet many hotels don’t understand or ensure it. I was charged a daily rate for amenities (not explained on my booking nor at check-in) and as the reception area was really busy at check out, I didn’t question what it covered. The staff were generally friendly but the hotel itself is showing some need of TLC.

Beautiful Flowers in the lobby!

Everything else about the hotel was great!!

I’ve been to the Adolphus many times ! It’s one of my favorite hotels in Dallas , this time I had a big incident happen on the escalator, I was about to fall to try to save my high heels, unfortunately it got stuck and it destroyed it. A gentleman ( I believe he was q manager) approached us and instead of stopping the escalator he tried to take the shoe out but it got worse . I asked him a few times to stop the escalator, until he finally did , but it was too late. He did not apologize, he said there was a sign , showed us where it was and left us at the lobby. I felt so uncomfortable and upset.

This is a very nice hotel with all the amenities you would expect at this price range. The room was very large but most of the extra space was the just wasted. The beds were not particularly comfortable but adequate. The staff was impeccable and everyone you encountered, even walking past, greeted you warmly. The couple of times we had questions they went out of their way to answer us and help us with whatever we needed.

Wonderful stay. Downtown might be a little loud specially at night but the Adolphus is a wonderful place to stay.

Good

Love this hotel! It has an "old school" and traditional, classy feel. Close to walk or Uber to trendy restaurants and downtown.

Enjoyed our weekend away and stay. The hotel and room were clean, updated, and had a touch of historical nostalgia. The staff was very welcoming and supportive. The Valet service was easy and efficient. Used the spa and enjoyed our services.

Staff was helpful and friendly, especially the parking and valet staff.

Excellent Staff and large room accommodation

Large clean room. Wonderful lobby bar.

Great stay

Very nice hotel. Elevators were a little busy over the weekend with a few events.

Good stay convinenebtly

Best ambiance and service. Property has an authentic old English feel with a French twist… a winning combination!

The property is gorgeous! Staff & service is top notch, our room was flawless.

Room was great. Valet parking was high. People were kind.

It was fantastic. The room was spacious and beautiful. All the staff was so friendly. The Bible and atmosphere was off the chain. It will be our go to destination from here on out.

Every thing was good

Wife loved it. Need I say more

The hotel is beautiful. The service is excellent and there are plenty of great eateries in and around the hotel. The common areas to sit and read or people are just wonderful!

Classy hotel!

Also great concierge service!

The layout and coffee shop were amazing!

Rodeo Bar - waiter brought me a warm beer , never asked if I wanted another one. Attended the other table more than my table. Bar in the Lobby - great selection to serve any drink you ask for. Too bad the bar tender was kinda like the waiter at the restaurant , more talkative with others so felt unwelcome at the bar at the restaurant. The hotel is great , the Otto coffee shop is the best ever. Great service . Hotel service & room were a 10 along with their coffee shop. I give the bar & rodeo bar a 3 out of 10

OUTSTANDING hotel. Everything was awesome, especially the staff. Room was immaculate, lobby/public areas were first class. This place is great.

Everything was amazing

The hotel at Christmas is absolutely stunning!!! They upgraded our room and it was so spacious so clean and very well updated! Can’t wait to be back

Clean room, very comfortable stay, great service.

Room servicr was great, so quickly delivered !

Manage “Dan the Man” gave a wonderful tour of the historic property. Staff was great.

Exceptional service from every staff member .

I love this hotel and the staff. I always try to stay here and enjoy the location.

Re: parade-the only problem was the noise of them putting up bleachers at 11pm and bands or ppl practicing with music at 5:30 am. Pick one time or the other. How is anyone supposed to get sleep?

Ch

We were put into an accessible room when I specially asked for a room with a tub. I then climbed into bed and there was a dirty hand towel in between the sheets. There was an outside loud obnoxious street concert going on until midnight. There were doors slamming all night long, I got food poisoning from room service and was up in the bathroom all night. Then the cleaning staff were so loud and obnoxious in the morning that we couldn’t sleep. We left even though we had a reservation at the tea room which we will be charged for. I am extremely disappointed in the Adolphus.reservation at the t

Incredible room with fun view, great restaurants, bars, and social spaces. My stay was amazing! Thank you 😊

Great hotel.

checking in late a night was terrible as it took the night manger 30 min to check me in. overall terrible start!

Perfect stay for a girls night.

All the staff is amazing!

Great shower, soft bed, nice black out curfains

Staff, style, amenities are all excellent T the Adolphus.

The Adolphus is truly a beautiful hotel, steeped in historical architecture. The way they have preserved the interior of the lobby, bar, tea and group areas are wonderful. Cita at reception was also very personable and wonderful in helping us with our room up grade. Where I felt the ratings fell short were the interior of the bedroom & bathroom. We had a beautiful room that was large and comfortable. However, I didn't feel as if the decor was up to standard for how gorgeous the hotel is. If the hotel invested in new carpets, linens and elevated bathroom amenities, it would take the ratings up to 5 stars. It was hard to feel inspired by the exterior and then walk into our room where the interior was lackluster.

The food court across the street was very convenient.

Hotel is great, sadly the location doesn't help too much

This is a consistently great hotel!😃

Overall, charming old school property located in the heart of downtown Dallas. Nice staff, attractive property, I liked the gym, pool on the roof, and the lobby area is beautiful. Not happy that that the body wash canister was empty when I arrived and never refilled during the stay, charging the customer a "tip" for a mini-bar transaction is a new low for the hospitality industry, and the overall value proposition simply wasn't good.

Service all around is top of line. Great spa. Fun and relaxing pool.

Room was not ready at check in but staff quickly found a substitute so only a minor inconvenience. Service is excellent. Some remodeling project was underway so couldn’t enjoy the full effect of the historical property. Location is excellent if you don’t mind walking around street people sleeping on the sidewalks when venturing out.

Great historic hotel well modernized.

the hotel was excellent i had no problems.

Extra ordinary serivces, great restaurants, pet-friendly, and lots to do.

A few pros: The staff are welcoming but some of the youngsters are a bit loony. The overall appearance and architecture is to die for; the hardwood floors and classis Titanic era style captivates your longing to lounge around all day in the foyer. A few cons: The food is mid tier and could use a little more fixing up. We had the steak fritz and the meat wasn't the highest grade. (French Room Bar) The French Room Bar was dark and dimly lit, so if you want to see your food, do not eat here. In contrast, the French Room Tea Room is well lit and shines bright like the sun. The room was overall great. Huge space to do many activities, large walk in closest and large bathroom. The toilet paper could be a little softer, but the overall stay was fantastic. We stayed here because we went to the Dallas Symphony House.

Barthroom not clean . Towels old

Excellent stay here. The entire staff was so friendly! The only complaint I have is the hot water situation. There wasn’t much of it in our shower sadly.

Beautiful hotel. Great amenities. Fantastic staff and service.

Everything was amazing

Everyone was so kind. The hotel is in a great location, especially if you need to go to the conference center. The restaurant was great too!

Room size and beds

This was such a nice property. We had afternoon tea at The French Room and it was excellent! Everything about this hotel was nice.

Everything about our stay was great. Staff was amazing every one of them. Everything was clean, neat, and in order. Could not of had a better time and stay.

Excellent service, top notch facility!

Good stay