Residence Inn by Marriott Dallas by the Galleria

The room setup was nice. Bedroom with door from the living room. We could watch TV in both rooms when needed without disturbing each other

I stayed here for a birthday getaway and had an excellent experience! The hotel was spacious and clean, the staff were friendly and helpful, and I loved the facility. There were several places to relax and enjoy, and my suite was nice with a comfortable bed, which made my stay even better. I also had no trouble with parking—the garage was never too full. I would definitely come back!

Superb

The hotel was well priced and in a good location. The room was large and comfortable.

Stayed for 3 nights room was not cleaned at all.

Very good

Exceptional

Great Stay! Will be coming back!

I had a wonderful stay! The hotel was clean, comfortable, and welcoming, with a great atmosphere. Special thanks to Caleb and Ada for their outstanding customer service, kindness, and professionalism. They truly made my experience extra special! I would definitely recommend this hotel and look forward to staying again.

Close to the mall and to the highway..

Fanatics Nothing

Fanatics Nothing

Liked the property-it is big. The room was clean and comfortable. My fur baby liked it too. Not sure if this was intentional but we were sort of away from others with the dog so when she whined a little it didn’t disturb anyone. The only thing that was very odd and NOT the hotels fault—there was a very strong smell of weed almost everywhere we went. Guess some would consider that a perk!!

Exceptional

Great -good dining in area staff very helpful

Being charged for parking on the entire three day I spent there even though I did have a car to park. I had someone pick me up and drop me off in front of the hotel for those three days. And that person did not park. They said I will be refunded.

I was charged 28 00 I left to hours early

One of my favorite hotels to go to when I come to town.

Great place to stay good location for shopping and food and the airport only few minutes away.

I had trouble to open my room door , but the staff take care inmedialy

Place and location was nice. The only thing we didn't like was the bldg was kinda hard to find as there were no signage / street number. Breakfast was alright. Pool was kinda small but nice to have. Overall would recommend

Exceptional

Very kind staff and great property! Room was nice, big, and clean, would definitely recommend this hotel!

Exceptional

The location was convenient For as nice as the hotel is and how it is for one night the lady working the front desk named Ada was very short and did not give any information about the stay unless I asked for the information myself. Had to ask how much the deposit was, how much parking was, what time the breakfast was. All she said was for me to swipe my card and handed me the room keys.

The location was convenient For as nice as the hotel is and how it is for one night the lady working the front desk named Ada was very short and did not give any information about the stay unless I asked for the information myself. Had to ask how much the deposit was, how much parking was, what time the breakfast was. All she said was for me to swipe my card and handed me the room keys.??

The staff at this hotel is very nice. I especially want to thank Ada who went out of her way to help me during the check in process. It was because of her kindness that I wanted to take the time to leave this review. Overall our room was pretty comfortable. The bed was very comfortable. The kitchen was also fitted nicely and very clean. I would have given the room a perfect comfort score if the sofa cushions weren't so spongy. The sofa cushions are starting to break down and get a little spongy. Also, the lighting is pretty dim.

The staff at this hotel is very nice. I especially want to thank Ada who went out of her way to help me during the check in process. It was because of her kindness that I wanted to take the time to leave this review. Overall our room was pretty comfortable. The bed was very comfortable. The kitchen was also fitted nicely and very clean. I would have given the room a perfect comfort score if the sofa cushions weren't so spongy. The sofa cushions are starting to break down and get a little spongy. Also, the lighting is pretty dim.

On Par with a Westin. Swanky. Loved it.

n/a

The property was very clean and in a decent area. No complaints

The property was very clean and in a decent area. No complaints

Me encanto

I like where the property was at it was a very secluded area People were bringing other family members to the pool and taking over the pool they weren’t even supposed to be there

I like where the property was at it was a very secluded area People were bringing other family members to the pool and taking over the pool they weren’t even supposed to be there

location was good uncomfortable beds and pillow

uncomfortable beds and pillow

Check in was smooth and staff were very nice.

Close to where I needed to visit

Ada’s hospitality really stood out and made my experience even better. I truly appreciate everything she did and would recommend this hotel over and over again. Thank you so much, Ada! 💕

Perfect for my needs-comfortable goid breakfadt

Great time

Well equipped room, helpful staff, and overall a nice area.

Pool was much smaller than expected. Great check in process and great large room. Had dinner from the bar area. Portions not too big, but tasty and good price for hotel. Great breakfast included with stay!

00000000000000000000000000000000

Another issue was that whenever the guest in the neighboring room cooked, the smell would seep into my room. The odor was so strong that it made it difficult to breathe comfortably and disrupted my ability to sleep. I also asked the front desk for assistance with the Wi-Fi, but the receptionist was unable to help, explaining that they were the only staff member on duty. While I understand that staffing limitations happen, I was disappointed that no alternative solution or additional support was offered. Before checking out, I asked if it would be possible to extend my checkout time from 12:00 p.m. to 2:00 p.m. since my flight did not depart until 6:00 p.m. I was informed that the only option was to book and pay for an additional night, which felt unreasonable for a two-hour extension. Overall, this was not the experience I expected. The cleanliness concerns, maintenance issues, strong odors from the neighboring room, lack of assistance with Wi-Fi, and inflexible checkout policy made my stay disappointing. Unfortunately, I would not choose to stay here again.

Great …………………………

It was very clean and helpful staff

It was a great experience, staff was very helpful and hotel was very clean. Will definitely be back!!!

The room was really nice and comfortable. The main bed was very cozy. The sofa bed wasn't. We enjoyed free breakfast and all staff members were extra kind and helpful. We didn't realize that the parking garage was for a daily cost. So, just be aware if you book through Expedia.

Rooms were clean over all and the hotel itself self is clean. The pool could use a cleaning considering that it’s outside. However they did give me a complementary cocktail at the bar, still doesn’t count towards the money spent for the stay. Overall they need to check all rooms make sure things are running smoothly and no issues. And be more considerate of the guests time and money.

Loved it

This hotel is always clean and the staff very accommodating. Thank you

Awesome room very clean room

Great!

Everything was amazing 👏

Wonderful location, staff and breakfast.

We were here for a soccer tournament. The hotel has a large lounge area near the lobby. The bar is just ok. The pool and outdoor area is good. The rooms were standard and clean. Beds were comfortable. The location was good and easy to access a lot close by.

Clean rooms

They opened the bar at 5 pm, but the barmaid wasn’t there. 5:30 pm no one is there to sell you a beer… dreadful We only attempted breakfast the first day. The quality was bad. From then on we went to Starbucks. The reception gave is a entry pass to the parking. After the second day it didn’t work anymore. With other cars trying to get out behind ours, it was a mess, with no way to talk to reception from the exit of the parking. All the other cars had to back for me to be able to go to reception and get another pass. They were not apologetic at all, and it was their mistake. We had reservations for another 2 days. The service in general was very bad. They don’t have a service attitude, and they don’t have enough staff. I use Marriot a lot, but this is one of the worst Marriot hotel i have been to, in the world, and bad period.

Great location, super clean, great, helpful staff and parking available.

The staff was amazing- from the front desk to the service team

Excellent hotel

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The room was spacious and clean!

Nice room layout, they had internet issues so we had to be escorted to our room every time we needed in. We decided not to swim because of that issue. Things happen so we just tried to roll with it but it was inconvenient and disappointing. It was resolved about 1.5 before check out.

Most everything was nice. The parking garage entry and exit was a bit of an adventure. Staff was very nice and friendly.

Will not be returning due to the $25 a day parking fee and we had two vehicles to pay for…be up front and say this in your listing

The hotel was good we wanted to really use the pool but I noticed no one swimming in it and we went to check it out and it looked like there was dead worms in the pool

The manager was pretty rude there . And there was a miscommunication of parking pricing

Room and staff were amazing. 5 stars

I love this Hotel

Great property

The hotel itself felt like our apartment so it was nice and cozy. We also appreciated the free breakfast!

Great stay was shocked about the kitchen in the room that was a major plus

good

Place was great super clean and workers were very nice and accommodating!

My room was very nice and clean, staff was helpful, and parking was good. Breakfast a lot of options and was clean.

Pleasant experience, gallerias and target at walking distance!

Friendly

The people in rooms above me were making so much noise stamping on the ground also and slamming doors. At breakfast, a lady only questioned me on the room number I was in and if I’m the only person there. The other guests heard and questioned why they weren’t asked yet I was. This was very unsafe for me and disappointing as I was solo. Especially choosing to take a trip after my dad’s passing. I won’t come here again.

The room was set up very well. Breakfast was tasty.

Very nice property, clean , great location to eateries and shopping, highway, and Walmart. Staff was great! The breakfast was good, slight difference from weekday menu compared to weekends. We prefer weekday.. with bacon and waffles. One side is AC hotel and the other is Residence Inn, each had there on side for breakfast. Great experience. Only downside is there a 24 dollar charge per night to park in the gated garage but there is parking on the street. Would definitely stay there again!

Clean room with included parking and easy access to North & South Dallas via Toll Road. Room had a full size fridge and large walk-in shower plus a comfortable bed!

Easy access and clean

Nice size rooms

The rooms are spacious and feel new. The common areas are very nice. Free parking can be found on the street or you can pay for the parking garage. Easy 5 minute walk to the Galleria or to Target. Staff would not allow me to check-in at 2pm. Told me I had to come back after 3pm. When I arrived again at 6pm, the computers were down. Once in the room, the refrigerator was so loud that it sounded like I was in a factory. I had to turn the cooling function off in order to sleep.

The rooms are exceptionally spacious, filled with natural light, and thoughtfully designed. Having a fully equipped kitchen creates a sense of autonomy and comfort — you can live here, not just stay. At the same time, the breakfast is absolutely wonderful: generous, fresh, and genuinely enjoyable to start the day. The location is ideal. Being right next to the mall adds convenience without compromising the calm, elevated atmosphere of the hotel. What makes this place truly special, however, is the people. The housekeeping team deserves particular recognition — everything is impeccably clean, fresh, and maintained with care. You can feel the attention to detail in every corner. The front desk team is exceptional. From the moment I checked in, I was met with warmth, genuine smiles, and an energy that is rare to find. I want to give a very special thank you to Rick — unforgettable, charismatic, with long hair and a unique personal style. His presence, his jewelry, his personality — every interaction with him was a moment of joy. Mornings felt brighter because of those small conversations. There is also something deeply memorable about the scent of this hotel. The moment you walk into the lobby, you recognize it instantly. It creates an emotional anchor — a sensory identity that stays with you.

Clean, nice and very quiet

Everything was amazing!

Location is convenient. Easy to get to the freeway but quiet and I think it’s quite safe. Hotel very clean, room is spacious with full size kitchen,

Was charged $100 for parking during my stay when I didnt request parking as I never had a car. Hotel refused to remove the charge.

whether it was a late check in or late check out or early breakfast, everything was done with care and a positive attitude. entire staff full of leaders which is awesome to see. look forward to staying again!

GREAT stay, breakfast could be better

Condition of property.. MC your brand is being tarnished! We have stayed at many RI and been very pleased this one however I would not recommend. Furniture dirty, torn/damaged, staff friendliness missing, pool area dead shrubs, broken chairs, towel size slightly larger then a hand towel. Positives breakfast & location!

Breakfast was great

More breakfast options or better quality bacon

Experience was positive

The free hot breakfast was not good at all.

Great stay !

The rooms were clean and staff were professional especially Ada.

Very clean and peace full

I will come again

Upon checking out of the hotel. I spoke with front desk attendant ADA she was very rude and became upset because I asked for a receipt of payment.

The $19 breakfast buffet was very much worth the price because I woke up extremely hungry and love eating charcuterie & fruit in the morning. The only recommendation I can make is that they get shower doors that close completely.

The room was more than i except, very nice and quiet.

Everything was great. We got locked out of our room due to the wireless lock was dead but staff got us fixed right away.

The room was nice

We had a good time. Breakfast was great. Staff was great.

Great

Very clean

The hotel was absolutely amazing! LOCATION, LOCATION, LOCATION! If you’re in town for a concert, sporting event, great dining, or just a girls weekend out, this is the perfect place to stay. There’s so much to see and do all within walking distance — you really can’t beat it!

The room was amazing! Very clean and comfortable!

The room was amazing. Convenient and clean and the BREAKFAST!!!! 10/10 Would stay here again just for that. It was incredible. Great stay!

Beautiful hotel

Very nice and clean hotel. I took a star away for the paid parking.

Friendly staff and great service. We enjoyed our stay

Everything

Great management and staff

staff was courteous and helpful