Renaissance Dallas North Hotel

A great hotel with charm and nostalgia.

Exceptional

Superb

Very good

I liked the comfort They don’t have a microwave

I would come back to stay . Good location

Great

Always love the staff and how easy it is to get there and park. Love the breakfast and dinner selections as well. Wish the pool was cleaned up a little there was bugs and leaves all in it.

The experience did not match what I paid for the room. The Executive Lounge was very minimal. The bathroom had worn wallpaper and the door was very worn at the bottom. In the room the outlets were in awkward places to charge phones. Just not worth the money.

N/A The food was too expensive and really not that good!! A/C in the room wasn’t getting cold.

Location was appropriate.

Exceptional

Our room was hot they sent maintenance but at 9 pm we were sweating. The front desk was rude when I asked to be moved. The room they moved us to was no better.

Very good

Nothing the staff was inconsiderate! They kept my money without letting me check in

👍

Great location

Rooms were not like the pictures and the rooms were outdated

Great location

Never made it. Never got to see it.

Never made it. Never got to see it.

Great Gym is a bit old and pool

Our tv was unable to turn off or change stations. A call to the front desk was made, and they said maintenance would come shortly. After waiting 2 1/2 hours no one came so I merely unplugged it so we could sleep.

Our tv was unable to turn off or change stations. A call to the front desk was made, and they said maintenance would come shortly. After waiting 2 1/2 hours no one came so I merely unplugged it so we could sleep.

Location Rooms were old falling apart bed was hard. Not impressed

Rooms were old falling apart bed was hard. Not impressed

Great Gym is a bit old and pool

Exceptional

Restuarant and hotel staff are great but the property has had better days. Lots of damage and water damage in bathrooms, upholstery covers over stained couches etc. Overall worth the money but the rooms and hotel are definitely not well maintained. The staff is incredibly helpful and nice though.

Great stay!

I like the friendliness of the staffs.The room was excellent even the guess were friendly aswell

The front desk lady did try to explain but so disappointing. I am a puma coach and book according to what I think I might need for the week. Space is one of them. Room was Disappointing. Then I got moved to a little bigger but not much room . The room was moldy smelling and swampy feeling. First night was terrible. The second night we got moved to a room that was cooler in temp and we did not feel like we were in a swamp. Save your money people. This hotel is not it.

Hotel was nice and had close by restaurants and places to go. Wish they would’ve had a fuller room service with alcohol. But overall experience was good.

Tuvieron problema con los aires acondicionados todo los días que estuve. Pero apesar de todo me volvería a hospedar.

Clean and nice

The hotel room was large and the staff pleasant. The bed was comfortable. The room could have done with some upkeep- peeling wallpaper, chipped/cracked bathroom fixtures, way too much deodorized scent, etc.

The elevator was out of order so we had to walk through the back hallways to the service elevator. We got trapped on our floor because we couldn't get back to the service elevator because the door to it locks automatically and requires staff access. We had to call the front desk multiple times to reach someone to come help us. We didn't even stay the night due to all the hassle.

The staff was fantastic. Food was very good also. Room clean, housekeeping did a great job, and overall I was very pleased. I will stay there again.

Clean room. Clean hotel. A bit dated, but serves the purpose with no concerns.

An old dated building, with minimal attractions, nearby food etc

El personal es muy amable

The carpet throughout the hotel is dingy. They have 4 elevators. Only one works. We found out the hard way when trying to get an elevator and it takes more than 15 minutes. The hotel lobby is the only updated part of the hotel. It's not worth the price.

Aging. Rooms need an update.

Clean room!

Everything was great

The stay was not what we expected. The guy at the front desk charge our card incorrectly and we had to wait for that to be fixed. Also the $50 hold is still on out account. We will not be back

Ok

Room was nice!

Ok hotel

Definitely not my favorite place to stay.

It gets 3 stars because the staff was wonderful bar was great as well breakfast was great! The two things I did not like was the faint odor in my room and the shower had no hot water.

The entire experience was awesome. The rooms were very clean and the customer service was excellent.

The room was clean and the staff members were very friendly.

Nice place to stay in a great location !

The room felt neglected, the pillows were way too soft. Additional the air conditioning was working too well. Lastly, i had to BEG the front desk for two bottles of water. Wasn’t my best experience

Room was clean and comfortable. Area was quiet and the right landing place for our overnight stay!

Hotel rooms were very clean and comfortable. My wife and I will stay there again.

Great Staff, clean rooms

Room was nice and clean. Checked in quickly and was able to rest and chill as soon as I got to my bed.

Rooms are run down and tired. Electrical sockets didn’t work, carpets were dirty, mattresses soft and room was not well cleaned. Hampton across the street is far better (I switched mid stay)

Room is clean, staff is friendly

Always neat and orderly.

Not a terrible stay, but I booked a king size bed and got a queen. Bed was not comfortable.

Don't go by the pictures, hotel is not that good. Rooms feel depressing, heater was not working, coffee machine was broken

I would not stay here again. parking is $9.00 per day and the toilet in the room was always backed up.

Our first room we were assigned had a flood in the bathroom, it took over 4 hours to get someone to even look at it. After all that time a manager finally found another room for us. We are supposed to get credit for one night. He said that it had to go through Expedia. I hope I don’t have to fight for this.

The front desk was curtious and the bed was so comfortable.

Great

No problems

Decent hotel

I enjoyed myself

Clean hotel

The room was nice, bed comfortable, quite. My reservation was made for the incorrect date and the hotel was able to get us a room on a sold out weekend. great customer service!

I highly recommend it

ciean safe quiet.

Very nice and clean

It was just okay. The front desk lady hated her job. She was rude and I had to ask if she was okay.

N/A

Completely love our time at the hotel. It was clean. The staff was gracious couldn’t ask for anything more than that.

The hotel rooms are a little dated (furniture and carpeting), however the service was outstanding. Alex and Asia took very good care of us when there was an issue with our room. Hotel staff are friendly and welcoming. Will come back to stay if we travel back to Dallas.

Really appreciated the amenities of the property! Great decor, and service!

they too had a smell in their room on the same floor. It wasn't something you got used to either. It may have been the carpeting.

Very great experience friendly staff and fun for everyone

Nice hotel. Still nice but starting to show age on the remodel.

Our stay was nice. The only issue was the quality of the food in the restaurant. It was overpriced because of the cheap ingredients used and the cook had no idea what he was doing. I had the chili, which practically had a whole jar of pepper dumped in it, and the so called take on a Cuban sandwich. The ingredients were subpar for an $18 sandwich and it should not have been on a stale chibatta bun.

Amazing

What really stood out was the customer service. Every team member I encountered went above and beyond to ensure I had everything I needed. It’s rare to find a hotel that combines comfort, convenience, and genuine hospitality so well. Highly recommend and I’ll definitely be returning on my next visit!

Hotel was good, my only complaint is the room i booked was the executive suite but the picture on expedia was a presidential suite. With that being said it was not what i expected, the Hotel manager explained and offered free breakfast in the restaurant for my family for our entire stay. I recommend staying at this hotel,just make sure you book from hotel site.

Had issues with Gravel on the carpet floor, wet carpet next to the bed and also ripped bathroom towel.

This hotel is very clean, and the staff is very professional. I will definitely be staying here the next time I have to travel Dallas for work, or just because.

Staff was wonderful

My top hotels to stay at when visiting Dallas

not great location and terrible food at the bar got food poisoning

The staff were friendly and professional. The hotel was convenient to the areas I was in town.

Great experience, will happily come back

Great property. Easy parking. Terrific pool area!

Great experience will sure book again

Exceeded expectations

Absolutely magnificent hotel, this stay at the price we got is a steal! We are loving living in the Renaissance

The room was a little dirty but we had a great view and the staff was very nice! Would definitely stay here again.

Elevators were not working properly and the stairwell doors were locked (which is a fire hazard so this should never be the case) and we had to use the service elevators.

I will say that I booked a cheaper room at a very reasonable price. Maybe higher priced rooms are better. If I were to stay here I again it would only be if I considered staying in a better suite.

Very nice property

As always, had a great stay here. Love the breakfast buffet and the bar. Great staff. Great attitudes.

Everything was nice about the my only complaint is that the carpet in the rooms needed to be cleaned. Lots of what i presumed to be coffee stains in the carpet.

Peace

Hotel restaurant was horrible. 1+ hour to get food. One server. Breakfast was a joke. Some servers dont speak or understand english. How the heck am I to order??? Sorry but I would not stay again.

10/10. Everyone was accommodating and the spaces were very clean. Highly recommend

Nice, the restaurant and bar was impressive. The ribeye sandwich and truffle fries with a Devil’s Mule was the perfect pairing

I booked my stay here because when I called to ask about their pet fee for an emotional support animal they said there was not one for ESA. I get there and they tell me it’s going to be $50 a night and I stayed there 2 nights so that was disappointing. I couldn’t cancel because I had already paid and it was so late for me to go look for something else. Nothing special about the rooms really, small and kind of old. I didn’t try their amenities. It was decent price but the $100 pet fee just made it not worth it for me.

We enjoyed our time at this property & will rebook when we travel to the Dallas area! Safe, clean, friendly staff!

The building could use some more renovation and some more lighting in the lobby, but other than that, I would recommend staying here it’s safe. It’s nice and you’re right there by the highway.

Great price, nice hotel , need more staff - line to checkin was pretty long

Very nice hotel.

The place it’s too old , they charge me double time. In my credit card !! The breakfast cost $27

Front staff was wonderful to work with. Beautiful room and property

I loved the vibe of the bar area, like a saloon.

I was able to early check in with big smile. Definitely I will come back again. The room was clean & I can tell that shower room was up graded.

Nice, safe and quiet facility. Always love staying in the area.

No AC, only fan. When asked for maintenance to check, they said there was no issue