Omni Dallas Hotel

A wonderful hotel all around.

Excelente lugar para hospedarse!! La piscina fue magnífica!

Everything is good

It was a pleasant stay at Omni

Amazing hotel

I love my room view and the pool had a nice view and it looks pretty nice

Love this spot,

The staff was super friendly there was many options to eat right there at the hotel. our room service for breakfast was excellent. I would highly recommend this hotel

Location, staff, beds, clean, pool, view from our room. Nothing :)

I had a wonderful experience at the Omni hotel. Very clean and very beautiful. 10/10

The Omni name used to be top tier. I booked this room for my boyfriends birthday because we’ve heard such great things. The property was clean and the front desk staff was courteous but we simply did not find anything about the property that gave reason for the price we paid each night. It was comparable to the Doubletree we have previously stayed at in Dallas honestly.

Best location near everything - staff amazing - area clean - security on point per safety precautions- love it

Non

Loved my stay! Brandy was so sweet and made me feel welcomed right away!!!

Amazing place! The staff shows you where everything is and answered all of my questions. The restaurants are delicious with every drink imaginable. The property is beautiful and a joy to explore l. Can't recommend this place enough!

None

Exceptional

Great

Will def stay here again. So fancy and cute. Everything is in walking distance and the staff were sweet

The stay at Omni is worth it. Great value for money.

room was dusty, looked like we were in 1900’s and almost no amenities besides robe and bottled water. I would’ve done better and saved slot of money at the lorenzo

Great atmosphere and service was great

Exceptional

Exceptional

Awesome place to stay!!

muy bueno todo

Nothing. I prepaid for my room. Hotel system ended up charging my bank account, called several times to ask and was told that they did not charge my account. After speaking to management, turns out that they did. Was told they would reverse it but the charge posted onto my bank account. This is disturbing for staff and management at this hotel to not have their story straight, then say they would make it right but never did. This is a crime and this hotel needs to be accountable for this mistake. I should not been charged $1,500 when I already paid $1410 for my room ahead of time. Keep in mind, this was my wedding weekend! Horrible.

Great sports bar and two other restaurants. Always attentive and friendly service. Nothing

Great hotel

I liked the security as well as the location. The bathroom had hair in it from previous guest. There were spots on the pillow, and the towels that they provided after room service was in were shredded on the ends making it look like it was a rag and needed to be thrown away instead of letting customers use them. The room I got looked nothing like the pictures.

Very good

Exceptional

Always a clean and fun time

Good

Nice stay

9

Pool

Top notch 5 star hotel. Very classy and amazing bar and Caffe downstairs. Loved the free coffee each morning from downstairs cafe - finally a good frothy latte! Can't open windows. Hotel was huge. More rooms and busier than I expected. Still v comfy.

.

I paid $1,200 for a room, did not enjoy getting woke up to house keeping at 830 and 930 in the morning when check out is 11.

Great location close to things.

Location was great, rooms were clean, rooftop pool was awesome. Room service was mid, and the staff at the sports bar needs improvement.

Very clean and nice Hotel. Amenities were great and breakfast at Spice was fantastic. Would highly recommend

Amazing place to stay. Excellent choice.

Awesome space , room, gym , swimming pool and valet !

Horrible and overpriced hotel rooms were nasty and smell like old there was bugs and cucarachas at the bathrooms, security was so rude and awkward to even walk around the hotel, pool and the rooftop wasn’t even open I was so excited about this hotel for what I saw online but I’m very disappointed and disgusted by this place, they don’t even do daily room service

It was clean, everyone was nice, and that it had restaurants within walking distance Nothing

Exceptional

Exceptional

It was clean, everyone was nice, and that it had restaurants within walking distance Nothing

Very clean hotel staff were super helpful especially Edgar & the hospitality team. We also were impressed with Alex the driver. Takesha was also excellent and went above n beyond to make our stay wonderful. The last two nights there was an issue with the boilers which meant we had luke warm showers we were not notified about it and it was only once I had contacted front desk to inquire and complain was I informed. We were told they were working on resolving the issue but it still was not resolved once we checked out.

Clean . Good food . Good location to city center

Everything

It was nice and clean with great service and views Nothing ! Everything was excellent

It was nice and clean with great service and views Nothing ! Everything was excellent

Exceptional

Excellent Hotel

Great!

Very helpful checkin by Jade. Offered water. Bell staff was helpful in storing luggage and expeditious pick up.

Awesome love this hotel & staff!

Great stay!

Great hotel

It was amazing the staff needs a raise for there commitments and effort to make our stay so enjoyable

Our air conditioning was very loud when it was running. We had no hot water. And the hotel appeared to be a little rundown.

Beautiful property and very friendly staff. Great views and comfortable rooms.

1st time here booked a weekend for my birthday and I was so disappointed. First we get there and our room wasn’t ready, we had to wait. Second when we got to the room it smelled old and it felt really humid in the room. It has old carpet that was nasty, the furniture in the room was all old and dirty. You are basically paying for the view at this point. No body talked to us nor welcomed us the whole time. This place is too expensive for the old rooms. Never going back

Stay was great. Valet is way too busy. Need a new system or more valet employees

La habitación muy sucia solo sábanas y toallas limpias y ya hasta lo pongo en dudas. Tuve que pedir cambio de habitación realmente decepcionado.

Clean. Rooftop pool bar closed early

Everything about it was great! Perfect location also for everything we did!

Great stay! No complaints!

Hotel is beautiful and staff is really friendly; however, only downfall there are no ice machines on the floors and also amenity store closes early. Making it hard to obtain snacks or beverages in late hours.

This place was amazing and it’s also family friendly

What makes this situation even more upsetting is the complete lack of concern, compassion, and urgency from the staff. My wallet contained all of my important cards and personal belongings. I am not from this area, so being away from home without my wallet is an incredibly stressful and frightening experience. I understand that hotels have policies and procedures, but being told that it could take up to 24 hours to address something this serious is absolutely unacceptable to me. I wasn’t expecting anyone to magically make my wallet appear, but I did expect some reassurance, genuine concern, and an effort to investigate what happened. The fact that my room was completely stripped within such a short period of time, yet no one could account for my wallet, is extremely concerning. At the very least, I expected management to take immediate action, communicate with housekeeping, and make me feel that every possible effort was being made to locate my belongings. Losing a wallet is stressful enough, but feeling dismissed and unsupported by the very people who sho

I use to live this place. Or room smelt like sewer. We complained several times and nothing was done. Also our towels were dirty and cleaning didn't clean till several calls to the front

Beautiful open lobby. Helpful and friendly concierge. Great views. Clean and modern.

Lovely hotel and staff. Weather was great after a couple of grey days.

Everything was perfect.

The place was great I loved the view and the dining plus amenities.

Will definitely visit again

The only issue was the communication between the front desk and the door staff. The front desk told me that there was a free shuttle service within a certain distance, but the door staff seemed unaware of it. The shuttle service also wasn’t always free—sometimes there was a long wait, and other times there was a fee. Other than that, everything was great, and I would consider staying here again.

Location is perfect if you are attending an event in the convention.

Nice, clean and comfortable. Room service is not 24 hours and a lot of times requires you to go to the nearby restaurant to pick up your food, which really isn't room service. The pool is beautiful but they ran out of towels and the bar was closed by 8 pm on a Saturday night. Considering the price, I expected more.

Clean and modern

This was our second time staying here and it will be the only hotel we stay at when we come to Dallas. The service from all the various departments were exceptional. Thank you Omni for another great stay.

Muy bonito y la atención súper especial

The staff was phenomenal!! We stayed 2 nights and were really looking forward to the pool, but it rained all weekend. The sports bar is really nice and wait staff were super friendly!

Awesome!!

Solo traveler. Absolutely enjoyed my stay here. The pool side views amazing. Room views amazing! Overall vibes amazing. Only thing, the shower tub does not drain at all and if it does, it doesn’t drain well. That is the only negative. Overall, I truly loved this hotel and my stay.

Great hotel with lots of food options even during a busy weekend.

Great room super clean nice stuff

My ONLY complaint was at check-in. We are Omni members and I reached out ahead of time to let them know we were arriving at 11am. At check-in, they wanted to charge us an extra fee to have access to a room. Otherwise, we would have to wait until 4pm to check-in. That has not happened in my other Omni experiences. The pool was clean and has great views. The room was clean, beds were comfy, A/C worked great. Food was delicious. But, that initial check-in was a bummer.

The room was cleaner everyday. The valet was on point and knew to ask how the Fair was. This team was absolutely amazing and the ease of in out was great.

The staff were extremely friendly and knowledgeable!!!

Everything was better than expected! The pool and the view were incredible!

Was there for a conference. Perfect venue for the conference.

This was not a fun or great experience! I booked this room for me and my wife 1 year wedding anniversary and all the things I was promised and told that would happen did not happen. Then when I made them aware what didn’t happen I was promised again it would after we returned from dinner and it still was not. I wanted to surprise my wife and we both were highly disappointed!!

6 days/5 nights. We made several requests both in-person and via phone for our room to be serviced by housekeeping. Each time we were promised that the room would be serviced that day. Each evening we returned to find NOTHING had been done. For 5 nights we had to take our trash out, and try to find fresh towels. For the amount they charge...this is shameful and unacceptable. Omni....never again.

Na

excellent business travel hotel

By far my favorite hotel in Downtown Dallas!

Good experience until they forgot to clean our room

Dice ser mucho lujo pero no en realidad, hotel mega lleno. Piscina con pocos camastros y muy pequeña para tanta gente y el sport bar tarda demasiado en atender a las personas. En el bar del lobby nos dieron mal trato.

Everything was great , clean,friendly.

The staff was so kind and accommodating from the moment we checked in. I appreciate that even though they are super busy and have a lengthy check in line, staff took the time to explain the layout of the hotel & make sure we were all set. The hotel is beautiful, lively, and always impressively clean. Worth every penny plus some!

Beds were awesome. Customer service was great. Restaurants were convenient.

I felt like a bit of updating was needed in the room. The carpet seemed older and seemed to no have been vacuumed well. The bathroom sink and mirror showed signs of aging. The shower was great though. Great water pressure and temperature control. The location is also great. Close to many things. We walked to downtown and saw a few attractions. Not a far drive to lots of things as well. Overall I enjoyed my stay. But as I said before nothing really stood out.

The Dallas Omni was a great hotel for our weekend stay . The room and bathroom was spacious and clean . The common areas were very well maintained . We enjoyed our dinner at Herrera’s cafe and drinks at the cowboy bar . I would definitely recommend this hotel .

Exelente

Best staff ever! Clean room. Great city views! Conveniently located.

Great staff. Great pool. Great property. Everything was excellent, except ignoring the do not disturb sign. It wasn’t even close to check out time.

X

Great experience

A bit outdated but still a nice quality place

Great hotel would recommend

We just realized that There is no breakfast after we check in. Make sure everything is provided before booking.

I really love the hotel very nice and clean.

Five-star experience! My go-to hotel in Dallas!

Jade at the front Desk went above and beyond with helping me enjoy my stay . First time at this property buy i definitely will be back.

Excellent location, very friendly staff, and great food options.