La Quinta Inn & Suites by Wyndham Dallas North Central

Housekeeping breakfast and cleanliness every front desk staff associate was very nice except for one guy i felt he was a little judgemental but I do not let him deter me from booking and rebooking this property . One of the receptionist and his looks made one of my sons uncomfortable when he gets ice and or breakfast

n/a

Decent breakfast. The yogurt was good, cereal great for kids Cleanliness

It's good for the price

Room smelled like dog pee. Floors were kinda dirty! Bathrooms need to be remodeled…got a few more complaints but we won’t be staying there anymore!

Hallway and room smelled like weed. Very noisy due to location on the highway. Beds were sunken in and probably way outdated. Bathroom was stained in the tub, on the walls and counter was damaged. Breakfast was basic, but not enough to take care of all the guests. A highschool football team ate everything before others could have a chance to eat. Building is in dire need of updates! See above.

It was near the venue It smelled like smoke, the lighting in the halls were dingy & dim, bathtub was dirty. Only 1 person worked during breakfast, food was cold.

Room was great. Extra comfortor available. Locstion was perfect for Eye Surgery. Courtesy Clerk was a joy. She was amusing - funny - friendly. I'd come back just for her. Center elevator wasn't workig. Ice was way down at other end of long hall way. The sign was very tiny and easily missed. Toilets are way too short and I'm a short person. No Handicapped toilets available.

Building is older but not terrible and service is great!

The location is perfect, close to downtown, freeway in front of the hotel, restaurants next door. 10 minutes walk to the best mall in Dallas, 5 minutes walking to urgent care, pharmacy and the best hospital, the offer breakfast is okay but the coffee is great, the front desk employees always is friendly and very polite, we coming back, thank you very much

Carpets dirtly not vacuumed for days, elevator out, had to climb stairs with baggage.

Room was nice and fairly quiet although wierd smell. Breakfast was OK but certainly convenient. Would have like the room cleaned after second night but was not. Overall decent stay.

Smelled bad, very old, dated and not great

Terrible

Jcucucucucucucuccucu

Sadley the hall carpets were so dirty. Stains everywhere. The shower had very low water pressure & part of the finishing on the shower floor was gone. The staff was very nice. won't stay there again.

El olor a cigarro

Didn’t like one thing. Checked in with my 4 month old, elevator closest to the entrance was broken. Had to walk back and forth several times due to my key not letting me in my room. Maintenance had to come and let me in. The whole place smelt like weed and was super hot until you got into your actual room.

Parking was free. Room was clean.

The only problem that I see is on the 7 floor where I have my room, the whole hallway smells a lot of marihuana

Very disappointing experience. I purchased and confirmed through Hotels.com a suite in advance. When I checked in, the front desk told me that they made a mistake and gave away the last suite. So the best they could do was give me a smaller room. Since I purchased the room through Hotels.com, they couldn’t even pay me back the difference in the price of the rooms. So I paid suite rate for a regular smaller room. Because of their mistake, the check-in process took almost 30min which made us late for our dinner reservation. We were celebrating a special occasion and this mess up by La Quinta put a sour note on the evening. The fact that the situation has yet to be remedied has not sat well with me.

After checking in, it was hard to find hotel staff. The young lady who checked me in was very nice and welcoming. The hotel itself was the problem. Very noisy hotel. You hear the highway all night long. Windows and walls are thin. Ice maker kept waking me up at night. The shower didn't drain while in use so you have to stand in your dirty water after rinsing your body. And the room had no plug outlets to charge my laptop or phone in the bedroom. Had to have it only on the desk. Couldn't connect a gaming device or anything to make the TV pleasant. There's only like 11 channels on the TV. It's not a smart TV so you can't stream anything. I had to watch things on my laptop until the battery died......Couches are dirty and worn. I sat on a towel anytime I sat on the couches or chairs. Even the iron and ironing board was filthy. The amenities are a joke and a lie. Never made it to breakfast because it took so long to fall asleep thanks to screeching tires and sirens on the highway. Very disappointed with this experience. I will never book here again. My daughter's college dorm is nicer than this and they have community showers. I truly wish I could get my money back!!!

After checking in, it was hard to find hotel staff. The young lady who checked me in was very nice and welcoming. The hotel itself was the problem. Very noisy hotel. You hear the highway all night long. Windows and walls are thin. Ice maker kept waking me up at night. The shower didn't drain while in use so you have to stand in your dirty water after rinsing your body. And the room had no plug outlets to charge my laptop or phone in the bedroom. Had to have it only on the desk. Couldn't connect a gaming device or anything to make the TV pleasant. There's only like 11 channels on the TV. It's not a smart TV so you can't stream anything. I had to watch things on my laptop until the battery died......Couches are dirty and worn. I sat on a towel anytime I sat on the couches or chairs. Even the iron and ironing board was filthy. The amenities are a joke and a lie. Never made it to breakfast because it took so long to fall asleep thanks to screeching tires and sirens on the highway. Very disappointed with this experience. I will never book here again. My daughter's college dorm is nicer than this and they have community showers. I truly wish I could get my money back!!!

The staff Smell of marihuana all over the hotel and a bunch of mosquitos coming up from the sync

The staff Smell of marihuana all over the hotel and a bunch of mosquitos coming up from the sync

Breakfast was good

The elevator was failing, I got a 7th floor and the deposit charged me double when in other occupations they have charged 25 dollars

Breakfast was freshly cooked. Staff very helpful and polite.

Great place to stay

No one came to fix it

Great customer service

It was very close to the hospital that I went for a patient visit. The property sign was too small. Drove past the hotel and almost missed it on the second try. Only one individual on duty during each shift. The door keycard was not working properly. Phones are in the room for decoration only. We could not use the phone for hotel service.

It was very close to the hospital that I went for a patient visit. The property sign was too small. Drove past the hotel and almost missed it on the second try. Only one individual on duty during each shift. The door keycard was not working properly. Phones are in the room for decoration only. We could not use the phone for hotel service.

Hotel needs major renovations.

Hotel needs major renovations.

Went down to front desk.Staff person moved us to another room which was an upgrade

Trash cans all over the property were overflowing, and the 1st floor hallway was full of the smell of marijuana and cigarettes (as was the one working elevator). The hall carpets were stained. In the room we were checked into, the minifridge did not work, and of the 5 lamps in the room, only 3 had working bulbs. Additionally, the shower/tub leaked through the wall into the carpet next to the bed. I learned this when I stepped into the soggy spot in the carpet in my stockinged feet - where the bottom of my laptop bag was also soaked. I would have complained onsite, but the front desk was empty - with a printed statement indicating that the attendant was "away for the desk." The overall property was very poorly maintained, and the entire experience was an unpleasant surprise in that neighborhood.

Breakfast was good to say the least. Rooms smelled funny but were clean. Place is honestly falling apart

Expressway traffic noise was very loud. I could not hear the TV unless the volume was way high even at 3 am. No printer available for guests to print boarding passes. The desk outlet was overloaded so the youcould not plug in a laptop or even charger.

The property is starting to look its age on the carpets and furnishings in room. They didn’t change our towels out on that first day if a two day visit, even though i requested 4 keys- we had two towels.

The front lobby was not bad. but every other aspect of the hotel was very nasty and dirty the traffic going by the rooms that is on the highway side, it’s unbearable. You can’t even get a good night sleep. I would highly recommend you stay somewhere else.

Hhhhh

Very nice room, large desk, good breakfast. Will stay again if we need to come back for surgery. Just minutes away from Carol Clinic.

The bed was comfortable and clean, and there were four new pillows, which made it very comfortable for two people. The bathroom had soap, shampoo and conditioner, and a blow dryer. There was no toothpaste or toothbrush. There were also some makeup remover wipes. The towels were fresh and clean and new. The facility itself was a little worn, and there were scuff marks and paint gone from some of the woodwork in the bathroom and bathroom door. Also, when we got ready to leave, the front elevator just happened to lose electricity so we called the front desk and had to use the rear elevator. The breakfast was suitable and had fresh eggs and sausage and a make your own waffle with syrup dispenser, and some pastries, there were drinks and cereal as well. If anything, I would recommend cleaning the floor carpets and replacing the two burnt out light bulbs that were in our room. The location was convenient, although we missed the entrance the first time and had to go all the way around to enter it again. Warning there is only one entrance to this hotel.

Everything

Everything

The entire property needs a deep cleaning. Carpets on the main floors are stained and dirty. The rooms are ok, but not in the best shape. Bathrooms need some attention as well. Also, the elevator was broke. The property seemed safe and the beds were comfortable.

Very clean. Helpful staff. Easy to get to many things in the area. I would stay there again.

Room was nice and quiet. Didn't partake in breakfast. Beds were comfortable. Front desk staff was great. Sorry, I cannot recall their names. And the maintenance guy was very efficient.

Clean room

NOW..... This is without a doubt the dirtiest hotel I have ever seen. The common area carpets were nasty. The elevator floors were equally as nasty. The walls were covered in handprints. The room appeared to be cleaner upon walking in however, my small dog found dried up pizza crust and cereal under the A/C unit. It could have been someone's child that found it instead of my dog! Housekeeping is not doing their job properly. The GFCI plug in the bathroom blew out all of the TV, plugs and lights in the room. After the second time I discovered that the blow dryer had an issue. They did not have after-hours maintenance so there weren’t lights for the rest of the night or in the morning. That did not make dressing easy. Had it not been 11:30pm when this happened the second time I would have changed rooms when it was offered. This is a Wyndham property and it is disgracing the Wyndham name.

The staff was great but had problem with my suite like air condition, icebox, and tv problem twice

Everything good, recommended

Always stay here. It’s about 20 minutes either way. Pleasant atmosphere

Clean room, pleasant helpful staff

One elevator was broken, and the other worked about 1/2 the time. The TV in the room was very small. The amenities in the bathroom were sparse. The property was clean and I guess you can't gripe too much for the price.

I cannot express how dirty and gross this place was! The carpets were so gross and there was black some sort of grease or something on the walls. We never got into our room because our keys never worked which was fine by me… we left

Staff was unhelpful and policy's change from employee to employee

This is obviously an older property. The tub looks like it was spray painted (and peeling). The carpet in the hallways has spots & stains. It's a good hotel that's kind-of old.

Staff never answers phone. Old and stuffy.

Multiple roaches in my room and AC didn’t work you can feel it from the hallway.

The gentleman at the front desk was very efficient and knowledgeable. Unfortunately the room i was put in was at the first look, was clean and well kept but when i sat at the desk, not one but many roaches were crawling out of the wall. I was immediately changed to a different room, NO ROACHES, but the visual appeal to the room, was very much not pleasant. Writing on the wall and ceiling, flaking paint in bathtub, scratches covering the desk, holes n curtains, and dirty washcloth in the hair dryer bag.

Avoid at this time

Guy in the front desk didnt wven seem to care. Terrible terrible! I uploaded photo where you can see the empty spot whwre I was parked. I was right by the entrance. Ghetto I guess. Dont stay there.

Nice place! If you're going to stay in Dallas around US 75, this is your place.

Nobody cleaned our room bring fresh towels change my bed I will never stay here again it was awaful highly not recommend

The property was filthy. Stains on the carpet in the hallway. Stains on the carpet in our room. All grass was dead all around the property. Side door was broken and would not latch. Killed several roaches in the bathroom. A cricket was hanging out by the breakfast buffet. None of the staff seemed concerned by it. If I could give this property a zero rating I would.

A decent hotel. The only major drawback was the rooms facing the expressway were way to noisy. Makes it tough to sleep even with a sound machine.

The room had mold damage and felt humid the entire time. The doors barely closed bc of mold or water damage. The door had a gaps along the side so I could also hear other people's conversations bc their doors weren't any better. The side door to go in and out of the hotel looked it it was going to fall off the hinge. It was also weather damaged. The gym had wall mold and water damage as well. The carpet in the main lobby and breakfast area was dirty. The breakfast was mediocre and the eggs looked fake. The price of the hotel was inexpensive, so I shouldn't complain much, but I could have went to a 10x nicer hotel for $25 more per day. This hotel needs an update, a mold repair, carpet cleaning, and door hinge repairs, and clean the doors too...they are all filthy.

SCAM OF A PLACE. Absolutely disgusting. I was told I would recieve a refund because both rooms given had roaches in them. The elevator didn't work and I couldnt even walk up to my room. Absolutely awful. I privately disputed brcusse they kept ignoring Expedia to get the refund back so now ill SHARE.

REDDY the clerk who was on duty when I arrived, refused to store my luggage for a few hours until I could check in so I had to walk around with it. I stay here several times per month on business, am a loyal customer, have been doing so far the last two years, every time before the staff graciously watched my luggage until I am able to check in. The point of hospitality is to provide hospitality. Storing a guest’s luggage prior to check-in if they arrive a few hours early is standard practice in the hotel industry. It was only a medium large backpack, and a thin rectangular nylon carry case. Easy to store.

Stay away from this hotel, a terrible odor from the smoke or heavy dust on carpet will make your night terrible plus a very loud noise from ac was another negative experience, save your money and get another hotel room.

The guy behind the counter at check in time was really nice but the guy at checkout time acted like he was trying to rush us off the property. He didn’t want to show me the fitness center he kept saying you’re checked out and I assured him that I wasn’t trying to workout I just wanted to see it since I wasn’t aware of it but he would not allow it after I just paid for three rooms. You would think he’d say sure thing but I guess he felt like he already got my money so LEAVE. One employee ruined it for me. Rooms were decent not luxury but not terrible. They do have pets so yeah that was shocking for me so if you don’t want to be in a room behind a pet take that into consideration. All in all I think it was an ok hotel not bad but not great either.

Staff was awesome ! Room was clean and breakfast fast was yummy! One of the elevators was broke and floor 1 smelled awful but other than that a great stay!

I wish they provided body wash, rather than a singular bar of soap. The water pressure on the shower wasn't the best, but room was spacious and comfortable and easy to find. Staff were nice.

Great stay here..i will return

We were not given the correct room. Instead of a suite we had a rundown room with the smell of smoke and pillows that were pancakes. We checked out after one night and are still trying to get a refund for the rest of our stay. Customer service was not helpful and said she would have to check with her manager. No thank you !

Realistically the place is a 3.5 of 5. I wanted a simple staycation so wasnt looking for a top tier hotel with amenities and things. However we did notice a lot of admin and cosmetic issues throughout the space. Tony was great in helping us check in but that’s a far as good graces go. There were kids screaming in the halls and you could hear them at the pool outside our window yet we were on the 5th floor. When we needed to communicate through the text number we got no responses. Our tv was not connected to any internet or streaming services for us to sign into. It was straight cable tv but no guide on knowing what channel was what unless you turned the tv off and on to restart it. There was gum on under the lampshade so proves the space was fully cleared out from the previous person or persons. The bathroom door was heavily chipped and scrapped wood and the elevator was broken our entire stay you’d have to use the one at the end of the hall. Checkout was through text and that seemed to work just fine. The bedding was done very well and clean.

On top of that, the room was absolutely filthy. There were roaches in the room, stains all over the sofas and beds, and stains and what appeared to be mold on the bed. There were even crumbs left on the bed, which made it obvious that the room had not been properly cleaned before we arrived. Between being downgraded from a suite to a double full-bed room and having to stay in such an unsanitary environment, this experience was unacceptable. We paid for a certain level of room and cleanliness and received neither. I would not recommend this hotel to anyone. Management needs to seriously address the cleanliness, pest problems, room conditions, and the way reservations are being handled.

Got up to take a shower and noticed dark black hair all over floor and tub. Also the toilet was made for children. Very close to floor and unhandled to adult use. I had stayed at this hotel years ago when I traveled to Dallas. It used to be nice but is now in terrible shape. Also I had to park way down a hill in back where the handicap parking lot should never be located. Had a terrible time getting to lobby. All in all a very bad experience.

No me gustó en lo absoluto,las habitaciones no funcionan bien ,mal olores

This hotel was so dirty and gross that I walked away even though I couldn’t get my money back. This is one of the grossest hotels I’ve ever walked into. It didn’t help that my room smelled like weed. The pictures on Expedia are very misleading.

rather not, my stay for 25 minutes was terrible and management needs replacing

It is a small sign telling you to turn please do if not you will be circling the next entrance is gated off. please be aware

Beddings and toiletries.

All elevators were broken. All ice machines were broken except the 4th floor and up. Room was clean minus the carpet. The hallways were dirty and disgusting.

Great customer service

I took a loss and didn’t check in. When you walk in the building is filthy, from the floors to the glass doors. I managed to use the guest bathroom before leaving, it had urine and tissue everywhere. The type of guest were questionable as well, it seems as they were selling drugs in the parking lot. Needless to say I would NOT recommend this hotel to my worse enemy. Disgusting

Warning. Do not stay there. Between Expedia and the hotel I was charged for 2 nights I did not stay. After 2 hours it was so bad there I walked out. Was charged anyway

A complete renovations.

They really need to clean to outside trash receptacles more frequently.

Great breakfast, clean room although the bed had a sink in it! The hallway carpet was stained and some of the room doors had dents in them as if they had been kicked. Otherwise my stay was good.

Es de lo peor como estaba lleno por un evento tomaron mi reservation y me dejaron sin unidad

Bathrooms horrible !!! Room so horrible!!! Broken elevator! How can a building hold one elevator? So awkward!!! I had to end my stay within 2 hours. Spent so much to experience such treatment. I wish I can give 0 star!!!

There was dead roaches in the hall ways no ac in the hallways what so ever. Our towels had stains tub had peeling paint. The front desk people gave me 6 sets of card keys and none of them would open my room Not even the house keepers main key card would open my room. I had an event which is why I was in town and I couldn’t even get in my room so I was late to my event by 2 hours.

It was dated but clean.

Call before booking… elevator, ice machine, door locks were broken.

Elevator was out of order and being worked on.

To make matters worse, the air conditioner in my room wasn’t cooling properly, making the room very uncomfortable. I was leaving before checkout anyway because I had to be at the hospital by 6:00 a.m., so I made the best of the situation. I’ve always enjoyed staying here, but this property could definitely use some upgrades and better maintenance. I hope these issues are addressed because the location is very convenient.

The staff was wonderful. The hotel was clean, just old.

It was musty, moldy, dirty, ice machine was full of crap in drip pan see the images attached. The owner should be ashamed of being within the Wyndham family of hotels, this is a rundown property and not at all habitable as far as I am concerned.

Dirty smelling hallways. Only one elevator. Dark hallways and smells like weed. This place needs to be closed down or completely remodeled.

I am traveling as a solo woman with my two pets. My main objective was to feel safe, which I did. I was in a pet friendly room that was carpeted. In multiple spots the carpet was torn up, and the bathroom had a bit of hair on the ground. Besides those two things, I thought the cleanliness overall was good.

We were so happy that they were able to take us in last minute. Our booked hotel had computer problems and check anyone into rooms. The only problem was they only had one elevator working. At the other end of the building.

The sign for the entrance is barely visible, one of the elevators was down, and it's kinda hard to get to the property, but it was sufficient for what we needed it for.

The elevator wasn't working had to go to the end of the building to go down one level to walk the hallway back to the opposite side where was my room

Needs remodeling/ deep cleaning

Unfortunately, we did not have a great experience here. The main elevator was out and we were put on level 1 right by that elevator. From around 7am-1pm, workers would be working on the elevator using POWER TOOLS. It was so insanely loud every single day I was there. There were also harmless bugs in the room. Some sort of beetle that would pop up in the bathroom once or twice a day. The shower head is so low it came up to around my chest so that was uncomfortable. The air-conditioning was actually pretty good, but that is the only good thing I can say about this property unfortunately.

Great area. Great personal

My room was so hot had turned down to 60 and still very hot the hall ways were also hot no air flow on 4th floor .. the elevator was hot too and one was broken and I stayed for 4 night and didn’t get room service at all .. breakfast meal is the following : scrambled eggs sausage cereal fruit and blueberry muffins and juice and coffee

...

Hotel muy bien ubicado. Amplia habitación. Baño amplio y cómodo. Limpieza adecuada. No hubo servicio a la habitación de arreglo

Got the room . Show up to check in and they try to charge another $75 which we didn’t have. Then they refused to refund out $100 for the room.

I should’ve known when walking to our room. The carpet was dirty in the hallway. Every single door while walking to the room was dirty to each room. Got to the room and it was awful. Mold in the corners of the bathroom tub, pubic hair in the bathroom tub, juice spots or some unknown substance on the air conditioner. The manager was not fair in the front desk. Man was not helpful. I do have pictures if you would like. I was able to get a full refund, but I had to wait until the next day.

It’s hard to find the entrance to this property. We missed it three times and had to get back on interstate each time. Suggestion would be to have better entrance signage.

Veronica the front desk attendant was absolutely amazing. She was so polite, helpful, very informative. The room was overall nice. I liked how the rooms were corner angled. Very different. Bathroom was decent sized. The doors that separated the bedroom from the sitting/office area was a nice touch. It could use a little TLC though. The room had a smell kinda like a pet smell to it though. Didn't care for that. It could use a bit of some TLC as far as a fresh clean feel but overall a decent place. I would stay again.

The room appeared to be clean. But because the hotel itself, the hallway carpet, the doors, everything looked dirty, stained, gross, like nobody's ever cleaned the carpet or clean the doors throughout?. I mean, it was disgusting. I couldn't even sleep. I was so grossed out, but like I said, the sheets look clean. The rooms look clean.I was actually in one room and had to be moved because there was standing water in the tub

My husband is scheduled for bypass surgery and we live quite a ways from the hospital, so we chose to stay the night to be at the hospital on time. This Motel was nasty dirty, couldn’t sleep due to all the noise and traffic, the air conditioning was evidently turned off in the hallway and the elevator plus elevator was extremely slow. We paid for two nights and didn’t even stay there the following night, we went across the highway and got another room at a different hotel.

It is the worst hotel I have ever stayed in. It was dirty and old, smelled bad, and there was no hot water. The main elevator wasn't working. I got a room on the fifth floor at the far end of the hallway—it was the worst room.

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