La Quinta Inn & Suites by Wyndham Dallas Love Field

The property was clean. The flow of the hotel was great. It wasn’t hard to navigate in and out of hotel with luggage. N/a

The breakfast and staff was so nice and respectful. It was quiet on my end. The location and surroundings met my expectations. I will be returning and choose La Quinta when I return. Thank You All!!!! You all made my stay an Awesome one!! There was nothing not to like!!! Everything and Everyone Was Fantastic!!!!

Love the service

d

Very clean and quiet rooms! Amazing hot breakfast! Air conditioning was great!

The staff was so friendly, the room keepers are so efficient and friendly, it was extremely hot outside, so the clean pool area suited us to perfection Certain inoperable units like one of the ice maker machines

motel is average;

Superb

Exceptional

I like that everything was clean.

We liked the pool it was awesome. I didn’t like that the small rug area around the beds was leaving our bare feet black😝. The tile flooring in the rest of the room was clean but not the rug. We stayed 3 nights and couldn’t get clean comforter top blankets only clean sheets and pillow cases. That wasn’t good. The breakfast was good and full filling. Park near the security cameras.

THIS PLACE REEKS OF DIRTY DOG. Everything was fine, other than there is clearly way too many dirty dogs in this hotel. I have dogs at home and I love dogs. My dogs are my babies and they get treated at the doggy spa at least once a month. That being said- room 305 is the worst smelling hotel room I've ever stayed at. I couldn't sleep. I couldn't breathe. I sneezed all night due to the horrible pet dander. Housekeeping even ran an air purifier inside the room while we went out for the day. It helped a little but not enough. I will never stay here again.

Staff was great , clean rooms , great service

EXCELENT

Good

Great stay and front desk person was super nice and friendly!

Nice

Great service

The tv didn’t work so called front desk. Only had 1 person working and no maintenance. Not to safe . I ended up fixing it but the young girl could even bring me a new room key because no one else working, room was clean enough but shower was a trickle.

Property was decent but rats were plentiful outside and around the property.

Overall everything was clean. Pillows were awful, no hot water. reported both to staff. Ice machines were turned off on 2nd floor. Room looked like it was still in renovation stage. flooring was missing around bed, bathroom needing paint and cabinet repair. probably will not stay here again.

Clean room

There’s been broken car window glass in the parking lot both times I’ve been lol

Customer service

Ice machine didnt work

I stayed here before an early morning flight. The property paid for an uber to get to the airport.

Room was extremely dark. Only 2 lamps for light. The 3rd had masking tape holding it together. Light in the bathroom was very dim, as well. Smelled musty. Beds and linens smelled like stale cigarettes. Hallways smelled like weed. I tried to take pictures

It just wasn’t very clean.

Very poor

Very good

Very good

Bad

It was clean and quite

Passable

The hot breakfast (waffles, eggs, sausage) and other items to compliment he breakfast was to standard so no complaints!

Exceptional

The breakfast. The room I was assigned didn’t have working air conditioning, but the staff was very accommodating and switched my room at no charge.

My only complaint was I had no hot or warm water in my room when I asked about that issue, the attendant said he hasn't heard anyone else have that issue and when I asked to switch rooms he said he could not. I left Saturday morning at 4am.I didn't stay the Saturday or Sunday. It was a quick turn around trip and the price was not horrible. As they say you get what you pay for. I would have been more upset if I paid 120-150 dollars a night and some of these things were not addressed. Sorry one more tid-bit, try and mange better where you place people. I'm not sure if the people above me had kids or they were just heavy footed but that was another reason since I was already up because of that noise, I went ahead and left.

Room was clean but the air didn't seem to get that cold. Other than that everything was perfect!! We would definitely return!

The airplane tail fin is a nice touch.

Location Bathroom

Exceptional

Was told by an employee shuttles were running, and when I got to the airport on Sunday was then informed by another employee that no shuttles run on weekends. If I had been told this from the start I would’ve went elsewhere, however the place is nice for the cost.

Wish longer pool hours

I was put in a room with cockroaches (took a video to prove) in Dallas. Was promised a refund for the first night, but was told I have to contact expedia first.

The halls and elevator were scorching hot. AC in room was loud. Staff mis-programmed our keys so had to go back down hot elevator to get re-programmed.

The only thing I would suggest is maybe get security for the building. Our car got broken into and the hotel didn't seem to care at all.

Common area was a bit funky. Air conditioning wasn’t keeping the room cool enough. Room could’ve been cleaned better. Staff was friendly, hotel was quiet.

The room was clean and spacious, the staff were friendly and the breakfast was very good.

Not recommended

I had a great stay at this La Quinta Inn hotel on Monday. The staff was friendly and welcoming from check-in to check-out, and the room was clean, comfortable, and well maintained. The hotel was quiet, which made it easy to get a good night’s sleep. I also appreciated how convenient the location was and how smooth the entire stay was. Overall, it was a pleasant experience, and I would definitely stay here again. Thank you for the excellent hospitality!

Our stay was just okay. As soon as we got into our room it smelled like cigarettes even though we selected a non smoking one. We immediately noticed a large stain in our duvet cover and staff were pretty slow with changing it out so we left to do our activities. The overall atmosphere was okay. Everyone was quiet and friendly, the area is pretty rough though. Free breakfast is nice but the dining space and lobby are entirely too small and cramped to accommodate guests. Our shower also leaked water everywhere when we used it. This hotel definitely has a lot to work on but served its purpose.

We flew into Dallas from New Orleans quite late but were able to get in before the shuttle service had quit for the night. However, their shuttle driver had to leave due to an emergency earlier than expected. The front desk ordered us a driver to bring us to the hotel. The first driver left right in front of us but the hotel ordered us another one who was very polite, courteous and got us right to the front door of our hotel. Check in was fast which we appreciated since we had been up early to try to get in the last moments of our vacation. Would definitely recommend!!

staff was great. this was our second stay this week and the staff was super nice again, room very clean. very nice property

Our room was on the 4th floor. The minute we walked into our room, it had a really odd smell. The entire floor was HOT. Then there was a silverfish bug on one of the beds. We had to strip the beds to check everything to make sure there was nothing else. The sheets had stains on them. The tv didn’t even work. There was dog kibble left on the floor in the corner of the room from a previous customer. The elevator smelled like there was a burnt circuit. The gym was super hot, & smelt like SWASS. Hotel staff weren’t rude, but also showed lack of interest when speaking to guests. They looked like they didn’t want to be there at all. The only decent thing was the bathroom in the hotel room. The pictures look nothing like the ones posted on the Expedia site. Definitely would never return for previous trips.

This is a nice La Quinta & very well maintained

I've stayed here before and it was great but this time it was so not worth the price.

Good hotel, we got in late and left early next morning so just needed it for a quick shower and sleep.

Positives: The lady at the front desk was really nice. Cons: No shuttle on the weekends. Though to be honest, they instructed me to use a ride share and they would reimburse me. They did so, no problem. The room was clean. Bed was comfortable. Work out area was really small. . . but better than nothing. No restaurants really around the area...so if you do not have a car, be prepared to door dash or have a candy bar for dinner. The biggest disappointment was the breakfast. I have stayed at many La Quintas and they generally have good breakfasts. This one was really subpar. The options were very limited and not what I was expecting at all. But that being said, the lady at the front desk, the work out area and the comfy bed got it 3 stars.

The fitness center was unusably hot and humid. Although the thermostat was set to 65°F, the room temperature was showing 81°F while I was working out. The only exercise bike would not turn on, and the only weight bench had cracked, torn upholstery that appeared worn and unclean. My room also had maintenance issues. The toilet seat was broken and not attached to the toilet. The bathroom sink leaked, and the wood beneath it showed mildew damage, indicating the problem had likely existed for some time. The entire property frequently smelled of marijuana. People were smoking near the pool when we arrived Friday night, throughout Saturday, and again on Sunday morning. Many were sitting in the pool area in regular street clothes rather than using the pool. I even purchased air freshener because I was concerned my belongings would leave smelling like smoke. When I reported this to the front desk, the response was simply a giggle and “OK.” Security was another concern. A side entrance that was supposed to require key-card access did not lock, allowing anyone to enter the hallway. My room was only two doors from this entrance, and there was constant loud traffic throughout the night. Overall, the property appeared poorly maintained, lacked adequate security, and management did not seem responsive to guest concerns.

nice and clean. staff was very kind and helpful. would stay here again!

Staff helped quick, I had trouble with the card key because my fault putting it next to my phone multiple times and all 4 times I went to get it re done it was simple and quick. Breakfast was also good. Love the place first time in the city and the Hotel was a good experience.

The front desk staff offer excellent customer service.

I will skip this option on our next visit to Dallas

Air conditioner did not cool, hotel had a smell

Daniel was amazing

the hotel was clean. didn't come across many staff just because I wasn't there most of the time. but i very much appreciated that the hotel was clean.

Not well maintained. Would not recommend.

The cleaners did wake me up by trying to come in 3 hours before checkout for some reason. But other than that 5 out of 5

Came for World Cup. Airport shuttle was a huge selling point for me. Was picked up and taken to airport. Enjoyed having a pool. Everything was clean and enjoyed my stay

Very clean

- Easy check-in - Clean, comfortable room - Outdoor pool that was never too busy Con: - Breakfast didn't seem fresh. There was a fly on the food in the dining area

I had to stay there with my family because I missed a connecting flight due to major delays. I was only there for 6 hours, but staff wasn’t very helpful. I requested a shuttle at 5:30am because that is why I booked to get back to airport. I was told that morning no one was coming to drive the shuttle. Room wasn’t very clean and there was noise throughout the night.

A man was violently arrested in the hallway as I was entering my room. When I asked, how could the front desk staff book me a room two doors down from the suspect, they had no response and hardly any forgiveness.

Air conditioner and the fridge had what seemed like mold/dirt. Wasn't kept cleaned properly. I didn't use the fridge even though we needed to, but was only 1 night so it was ok.

Last minute booking due to layover and rebooking flight. Very accommodating staff and very pleased with room, etc.

Breakfast was not good and the area around the hotel is not the best. Bed was comfortable and the suite was HUGE. Would be nice if there was more than one chair in the living room.

NA

Clean room the housekeeping staff are outstanding always courteous and ready to help. The front desk were very helpful

Milddew, bath tub old had mark, wall had big hole. Breakfast every days is the same not varierty

Room was dirty!!!

We were initially given a room already occupied by someone - that was extremely uncomfortable. Then we were given a room that had old pizza crust and trash in the room before we were finally given a clean room. We won't be back lol.

The hotel was close to Dallas Love Field airport. It also provides a ride to the airport!

This hotel needs a total TLC. The outside of the property is filled with trash. Our rooms had no lamp or light shade, yes...no lamp shade. The sofabed needs to be replace. The sink faucet was on its last leg and died during our stay. This hotel definitely needs some big time renovations and attention.

It was recently updated but for some reason when you walk in the lobby you get hit with a strong mildew smell. Luckily it wasn’t like that in the room though. Overall it was a pleasant stay and the bed was incredibly comfortable.

Thank you! I had a good experience

Enjoyed my stay. Very quiet. Clean. The key cards need a lot of work. They did not work at times.

The property advertised a hotel shuttle which was one of my deciding factors. When I arrived I was told it was not available on weekends and I would have to make my own way. The breakfast was poor. One of the carafe's of coffee was cold at 6:00 am and still at 7:30, probably from the previous day. When I informed the staff I was told to put it in the microware to reheat it. The selection of items was slim. The hotel was clean and well maintained but the incorrect advertising and breakfast issues really spoiled the stay.

My husband 2.5 year old son and service dog booked this property as we were landing from being abroad, had tons of luggage and wanted a close hotel with a shuttle. We landed in Dallas around 10pm exhausted. My husband suggested we call the hotel to confirm shuttle times. At baggage claim for over 10 minutes I called the hotel & there was no answer. So we walked & it was a significant walk to the shuttle area with all of our luggage. After standing there about 5 minutes my husband finally got some one on the phone at the hotel & we were told there is no shuttle take an uber we will reimburse you. Another significant walk with all our luggage. Uber was a 15 minute way. Our child was melting down tired. We get to the hotel and the front desk woman demands a doctors note for the service animal. It’s against the law to ask for personal & specific medical records. It’s very late now and I’m arguing with the front desk woman over this. We are all tired we just want our room. She finally says well I wont charge you for your dog because of the shuttle but warned me to never show up at this property without proper paperwork. Also she would give cash for the uber excluding the tip but didn’t have any so I needed to ask the desk in the morning for it. The room was great and clean. We went to eat breakfast and I was told by staff I can’t have my service animal in the breakfast area. She was laying at my feet like she always does. I’ll never stay here again. Staff is rude and dismal.

My room was full of mildew. It was overwhelming. I complained and they moved me to another room with the same problem. The next day I complained again and they said they would clean the air conditioner. It made no effect so they moved me again. Next room was free from mold, but I developed new itchy bite marks on my abdomen and arms each morning.

The location of this property was great, especially if you have a car. The room was clean and comfortable. The pool was very cold, no hot tub.

No airport service was available.

The breakfast was great, clean room everyday, air conditioning was great, staff was always helpful and assisted me when needed. Carmen was the best housekeeper, she was excellent.

The staff was friendly and very helpful. The room was spacious and clean. Breakfast sausage, eggs, and coffee were mediocre but everything was full stocked and ready. I would stay again and would recommend the property for the value it provided at the price point.

Breakfast can be improved

There were no dog waste begs in any of the receptacles

the people form front desk was great very well mantain the propertly

My ONLY Issue was we booked this hotel Saturday to Sunday to utilize the shuttle to the airport. We signed up for shuttle. My husband went down to the lobby at 5 am with our 16 y/o daughter who was flying out to see family. Only to be told there is NO shuttle on the weekends they did provide an UBER to the airport but not one back for him. This should have been expressed at check in and while asking if we needed the shuttle services. If we had known this we would have chosen a different hotel!

Great stay

N/A

Very nice will be back in couple months

The room we booked was supposed to include a mini-fridge, but it was broken. The pool pictures are inaccurate and out of date. The hot tub has been filled in with concrete and is not usable.

We also noticed our room was already open when we checked in. In other words, the door was slightly ajar when we got up there which weirded me out.

It is extremely cold inside . We had to turn on heater at 90% outside .

The room was comfortable and very clean, how bad a television did not work and the telephone did not, there was no shortage of towels.

Whenever I come home to visit. I stay at this location. The staff is always friendly and helpful. The price is within my range and the location is convenient. It is my pleasure staying at the hotel

Good option for what we needed. Friendly front desk staff, I didn’t get her name but she worked the evening shift as was so nice! Kids wished they had more snack options lol

Great customer service and great place to stay!

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not clean

This property will fool you with the nice picture of the lady that they display online in their waiting area. DON’T DO IT! It’s on the level of a Motel 6, and if I would have had the time and not catching a flight within 4 hours of checking in, we would’ve went somewhere else. The front desk attendants were nice though, but the property needs work.

all was good

Clean room and friendly staff but the halls smelled of weed

Chose this Hotel because of their online offering of airport parking and proximity to hotel. When we arrived, we were told they no longer offered this service. 10 pm and we were told to find another hotel. ??? I asked to speak to a manager and was told they would contact him because he had already left the premises. After 1/2 hour they told me they would honor the online offering. The explanation was that Wyndham was slow in removing said online information. Now upon our return trip, I called from the airport for the shuttle pickup and was told the vehicle was out of service and the that I had to find my own way back to the hotel. Approximately, 10 pm. I obtained an Uber car and was told to present my receipt at the front desk and they would refund. I would think the hotel (Wyndham!!!) would have the decency to RENT a vehicle for their airport traveling customers. Never using Wyndham again!

Liked that it was close to airport and close to the medical university. I didn't like that they didn't have updated tvs to stream my services.

Bed bug locate in bed, roach in bathroom .The room was prepaid no refund was mentioned. The guy at the front desk seemed not interested

Everyone was polite and friendly and helpful.😁💯

Staff Breakfast Air conditioning

Everything was well maintained. Room was good. Perfect location from where I needed to go. Restaurants around the area were nice. And delivery didn’t take long. All and all, it was a good stay.

There was no one at the desk when I arrived and I waited over 3.5 hours for someone to come. When checking out the Manager would not even come to the front desk to speak to me. I will never stay there again