La Quinta Inn & Suites by Wyndham Dallas Love Field
About La Quinta Inn & Suites by Wyndham Dallas Love Field
The La Quinta Inn and Suites Dallas Love Field has been awarded the 2018 TripAdvisor Certificate of Excellence award and has earned this award consistently over the last 5 years. Located on the service road of John W Carpenter Fwy SH 183 in between Mockingbird and Empire Central our 100 percent non-smoking La Quinta Inn and Suites offers easy access to many destinations such as Downtown Dallas 4 miles and Fort Worth. We offer outdoor swimming pool fully equipped fitness center business center state of the art meeting room guest laundry facilities free wireless high-speed Internet. Dallas is home for the famous Dallas Cowboys Stadium and Texas Rangers.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- In-room refrigerator
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
Many guests expressed dissatisfaction with the hotel staff's unfriendliness and lack of attentiveness. The hotel's cleanliness and maintenance were also frequently criticized, with guests mentioning issues such as malfunctioning air conditioners, dirty pools, and broken TVs. On the other hand, some guests appreciated the hotel's proximity to downtown and the airport, and a few guests praised the comfortable beds and good value for the price.
- Close to downtown and airport
- Comfortable beds
- Unfriendly and inattentive staff
- Poor cleanliness and maintenance
- 5/5
Decent hotel for the night
- 1/5
The cleanliness was not good and we saw bugs. Staff was super sweet but we didn’t have that great of a time
- 2/5
The rooms were only clean where you could seem. Pictures only show the shiny parts as they did redo the hotel only to leave many things like shower and tub. Immediately encountered German cockroaches that fled underneath the older tub. Breakfast was nothing to write home about but was nice to have Air was cold and the bed was mostly clean aside from being quite stained.
- 5/5
Some good sleep
- 5/5
Very quite Everything was great
- 4.5/5
Everyone was friendly, property was clean , and modern . Had a pool, and free breakfast which helped costs . Location was great close to everything we had planned for the weekend . The teeny tiny pillows you get should be upgraded . They really should invest in regular sized pillows . The floors on the second floor seems to have dents I thought I was crazy but I noticed it every time I walked down the hallway . Hotel could use some sprucing up , like painting , cleaning the mold from rooms
- 4/5
Decent hotel for the price. I’ve stayed several times while there for work and would stay again.
- 4/5
Very good
- 5/5
Room was clean, staff was great. No bags in the doggy poo bag dispensers though.
- 3/5
Older property that needs a reno especially on the technology. 1st room checked in the TV didn't work, moved to 2nd room that was better.
- 5/5
Exceptional
- 2/5
Rooms are not too clean and most areas smelled bad
- 5/5
This establishment was exactly where I wanted to be everything within a 30 minute drive Well the breakfast was ok they could use some updates on teaching staff on how well to cook the eggs
- 3/5
Pool was dirty back door didn't lock at all
- 5/5
Rooms are always clean, the cleaning crew are so nice and friendly. A/C always working, the gym always clean.
- 5/5
Breakfast was good. I also used the workout room. Treadmill was good and dumbells were good. Room was clean.
- 4/5
Stay was ok. The TV in our room as broken. They couldn’t fix it, no replacement, no room available to change to. To make amends, we got free snacks. The next night, they switched our room and were very apologetic. All ended up with a good stay.
- 4.5/5
Superb
- 4.5/5
Superb
- 5/5
Very quiet and comfortable bed, good breakfast.
- 5/5
N
- 4/5
The complementary airport shuttle was a huge factor for me. They were able to pick me up when I landed late at night and then also returned me back to the airport. I was most impressed when the airport driver was not available and they were willing to put me in an Uber at their cost just to ensure I got to the airport.
- 2/5
Remote in room was missing back. Tv didn’t work when I checked in. WiFi didn’t work. Bathroom didn’t even have a toilet paper holder. Just sitting on counter. Bath vanity was chipped and dirty. The whole hotel needs a deep clean. This gave La Quinta a bad taste in mouth.
- 4/5
Room was nice, but didn't have a refrigerator
- 5/5
Staff was great
- 5/5
We stay here all the time, It's close to UT Southwest for my wife's cancer treatments. The staff have always been helpful and go out of their way to welcome her back each time. Highly recommend.
- 2.5/5
Location and cleanliness Staff
- 4/5
It was ok No food on site Long walk to a fast food outlet
- 2.5/5
Location and cleanliness Staff
- 4/5
Aire rechina mucho tiembla mucho el aire
- 5/5
Clean and check in was easy. Internet was so slow it was unusable.
- 5/5
Staff excellent customer service friendly personable courteous
- 4/5
Very good
- 3/5
Staff and location was great We had a light out that didn't get replaced. The toilet and floor in the bathroom were wobbly. The fridge was not cold and freezer didn't freeze and a small ice pack.
- 3/5
We had a light out that didn't get replaced. The toilet and floor in the bathroom were wobbly. The fridge was not cold and freezer didn't freeze and a small ice pack.
- 0.5/5
Nothing to like Staff can’t be found, didn’t program my card had to come back down from the 4 floor with bags Not clean Worn down not up kept Never staying here again
- 0.5/5
Nothing to like Staff can’t be found, didn’t program my card had to come back down from the 4 floor with bags Not clean Worn down not up kept Never staying here again
- 3.5/5
Good
- 4.5/5
Superb
- 3/5
Did you like the lighting in room at night; disturbed sleep. All else was good
- 5/5
Very nice hotel, the pool was really clean and the room had great AC!
- 5/5
Nice size and friendly staff easy to park and get around was close to everything I needed to do. The room rug and somethings Could be a little cleaner but was crazy dirty. Lights could be brighter in the bedroom or more opinions.
- 5/5
Exceptional
- 5/5
The room rug and somethings Could be a little cleaner but was crazy dirty. Lights could be brighter in the bedroom or more opinions.
- 4/5
Our stay was pleasant.
- 3/5
A moist mildewy smell and feeling in the room
- 5/5
Perfect
- 5/5
Great place!
- 5/5
Amazing
- 4/5
Everything was ok. The room was fine but completely clean
- 5/5
The staff and property was very nice and clean.
- 2/5
The first problem is that they advertised parking and an airport shuttle. When we got there, they said that service was no longer offered. That was the main reason we chose there. The room had several maintenance issues and was not clean at all. Would definitely not recommend.
- 4/5
The staff was great! Clean rooms
- 5/5
The hospitality was great. Room was very quiet, comfortable and clean. The door latch was broken but, the lock worked.Breakfast was good.
- 2/5
There were hairs in the bed and on the towels. Would not stay here again
- 3/5
breakfast was very basic eggs sausage cereal toast . wasn’t interested. my room had roaches in bath room . floors looked loose and patched in bathroom . very uncomfortable . room seems cleaned and neat tho the hotel hall had a funny odor. minus the roaches i had to fear
- 5/5
Nice size room. Very clean! Safe area. Friendly staff.
- 5/5
Clean rooms
- 5/5
The room was very clean and spacious. Air conditioning worked perfectly. Breakfast buffet consisted of scrambled eggs, sausage, hard boiled eggs, bagels/toast/muffins, cereal, yogurt, and fresh fruit. Coffee was good. They also had apple and orange juice. I really liked the cream cheese spread, it was delicious.
- 4/5
The staff was very friendly
- 4/5
The staff was fantastic. Bed and pillows weren't the most comfortable. The location was great for driving around the metro area
- 5/5
Quick, easy check in! The room was so spacious and clean. We had a king size bed and it was so comfy. Will definitely be back.
- 5/5
...
- 2/5
The location was poor. The room also had a strong smell.
- 4/5
Room was comfortable and clean. Housekeepers were sweet
- 5/5
Front Desk Staff is amazing and so helpful. The Housekeeping staff are so nice too. The reason we always book here.
- 2/5
Tv and showers need updated. AC was not working in hallways and elevator.
- 4/5
Friendly staff, clean room, nice breakfast.
- 3/5
It was ok the first room they gave me smelled like cigarettes pretty bad and with $100 incident fee I wasn't going to pay for something that someone else did . The second room was better but the tv worked when it wanted to. I called the front desk and I was told that I had to wait the next day to talk to the manager about it. So I decided not say anything any ways I just rather used my tablet. The breakfast was ok but it could be better I have been to other la Quinta and had bigger and alot more choices. That was the only reason I choose La Quinta because of the better breakfast and better rooms.
- 5/5
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- 5/5
Un punto muy fuerte fue la comodidad de las camas, ideales para descansar después de un día de recorrido, y el desayuno, que nos encantó por su excelente calidad y variedad. Sin duda, es un lugar muy recomendable si viajas a Dallas y buscas comodidad y tranquilidad. ¡Volveríamos sin dudarlo!
- 5/5
Love the service
- 5/5
d
- 5/5
Very clean and quiet rooms! Amazing hot breakfast! Air conditioning was great!
- 3/5
motel is average;
- 5/5
I like that everything was clean.
- 4/5
We liked the pool it was awesome. I didn’t like that the small rug area around the beds was leaving our bare feet black😝. The tile flooring in the rest of the room was clean but not the rug. We stayed 3 nights and couldn’t get clean comforter top blankets only clean sheets and pillow cases. That wasn’t good. The breakfast was good and full filling. Park near the security cameras.
- 2/5
THIS PLACE REEKS OF DIRTY DOG. Everything was fine, other than there is clearly way too many dirty dogs in this hotel. I have dogs at home and I love dogs. My dogs are my babies and they get treated at the doggy spa at least once a month. That being said- room 305 is the worst smelling hotel room I've ever stayed at. I couldn't sleep. I couldn't breathe. I sneezed all night due to the horrible pet dander. Housekeeping even ran an air purifier inside the room while we went out for the day. It helped a little but not enough. I will never stay here again.
- 5/5
Staff was great , clean rooms , great service
- 5/5
EXCELENT
- 5/5
Great stay and front desk person was super nice and friendly!
- 5/5
Nice
- 5/5
Great service
- 3/5
The tv didn’t work so called front desk. Only had 1 person working and no maintenance. Not to safe . I ended up fixing it but the young girl could even bring me a new room key because no one else working, room was clean enough but shower was a trickle.
- 2/5
Property was decent but rats were plentiful outside and around the property.
- 4/5
Clean room
- 3/5
There’s been broken car window glass in the parking lot both times I’ve been lol
- 5/5
I stayed here before an early morning flight. The property paid for an uber to get to the airport.
- 1/5
Room was extremely dark. Only 2 lamps for light. The 3rd had masking tape holding it together. Light in the bathroom was very dim, as well. Smelled musty. Beds and linens smelled like stale cigarettes. Hallways smelled like weed. I tried to take pictures
- 3/5
It just wasn’t very clean.
- 4/5
The hot breakfast (waffles, eggs, sausage) and other items to compliment he breakfast was to standard so no complaints!
- 4/5
My only complaint was I had no hot or warm water in my room when I asked about that issue, the attendant said he hasn't heard anyone else have that issue and when I asked to switch rooms he said he could not. I left Saturday morning at 4am.I didn't stay the Saturday or Sunday. It was a quick turn around trip and the price was not horrible. As they say you get what you pay for. I would have been more upset if I paid 120-150 dollars a night and some of these things were not addressed. Sorry one more tid-bit, try and mange better where you place people. I'm not sure if the people above me had kids or they were just heavy footed but that was another reason since I was already up because of that noise, I went ahead and left.
- 4/5
Room was clean but the air didn't seem to get that cold. Other than that everything was perfect!! We would definitely return!
- 5/5
The airplane tail fin is a nice touch.
- 2/5
Was told by an employee shuttles were running, and when I got to the airport on Sunday was then informed by another employee that no shuttles run on weekends. If I had been told this from the start I would’ve went elsewhere, however the place is nice for the cost.
- 2/5
I was put in a room with cockroaches (took a video to prove) in Dallas. Was promised a refund for the first night, but was told I have to contact expedia first.
- 1/5
The halls and elevator were scorching hot. AC in room was loud. Staff mis-programmed our keys so had to go back down hot elevator to get re-programmed.
- 2/5
The only thing I would suggest is maybe get security for the building. Our car got broken into and the hotel didn't seem to care at all.
- 3/5
Common area was a bit funky. Air conditioning wasn’t keeping the room cool enough. Room could’ve been cleaned better. Staff was friendly, hotel was quiet.
- 5/5
The room was clean and spacious, the staff were friendly and the breakfast was very good.
- 1/5
Not recommended
- 5/5
I had a great stay at this La Quinta Inn hotel on Monday. The staff was friendly and welcoming from check-in to check-out, and the room was clean, comfortable, and well maintained. The hotel was quiet, which made it easy to get a good night’s sleep. I also appreciated how convenient the location was and how smooth the entire stay was. Overall, it was a pleasant experience, and I would definitely stay here again. Thank you for the excellent hospitality!
- 3/5
Our stay was just okay. As soon as we got into our room it smelled like cigarettes even though we selected a non smoking one. We immediately noticed a large stain in our duvet cover and staff were pretty slow with changing it out so we left to do our activities. The overall atmosphere was okay. Everyone was quiet and friendly, the area is pretty rough though. Free breakfast is nice but the dining space and lobby are entirely too small and cramped to accommodate guests. Our shower also leaked water everywhere when we used it. This hotel definitely has a lot to work on but served its purpose.
- 5/5
We flew into Dallas from New Orleans quite late but were able to get in before the shuttle service had quit for the night. However, their shuttle driver had to leave due to an emergency earlier than expected. The front desk ordered us a driver to bring us to the hotel. The first driver left right in front of us but the hotel ordered us another one who was very polite, courteous and got us right to the front door of our hotel. Check in was fast which we appreciated since we had been up early to try to get in the last moments of our vacation. Would definitely recommend!!
- 5/5
staff was great. this was our second stay this week and the staff was super nice again, room very clean. very nice property
- 1/5
Our room was on the 4th floor. The minute we walked into our room, it had a really odd smell. The entire floor was HOT. Then there was a silverfish bug on one of the beds. We had to strip the beds to check everything to make sure there was nothing else. The sheets had stains on them. The tv didn’t even work. There was dog kibble left on the floor in the corner of the room from a previous customer. The elevator smelled like there was a burnt circuit. The gym was super hot, & smelt like SWASS. Hotel staff weren’t rude, but also showed lack of interest when speaking to guests. They looked like they didn’t want to be there at all. The only decent thing was the bathroom in the hotel room. The pictures look nothing like the ones posted on the Expedia site. Definitely would never return for previous trips.
- 5/5
This is a nice La Quinta & very well maintained
- 1/5
I've stayed here before and it was great but this time it was so not worth the price.
- 4/5
Good hotel, we got in late and left early next morning so just needed it for a quick shower and sleep.
- 4/5
Positives: The lady at the front desk was really nice. Cons: No shuttle on the weekends. Though to be honest, they instructed me to use a ride share and they would reimburse me. They did so, no problem. The room was clean. Bed was comfortable. Work out area was really small. . . but better than nothing. No restaurants really around the area...so if you do not have a car, be prepared to door dash or have a candy bar for dinner. The biggest disappointment was the breakfast. I have stayed at many La Quintas and they generally have good breakfasts. This one was really subpar. The options were very limited and not what I was expecting at all. But that being said, the lady at the front desk, the work out area and the comfy bed got it 3 stars.
- 2/5
The fitness center was unusably hot and humid. Although the thermostat was set to 65°F, the room temperature was showing 81°F while I was working out. The only exercise bike would not turn on, and the only weight bench had cracked, torn upholstery that appeared worn and unclean. My room also had maintenance issues. The toilet seat was broken and not attached to the toilet. The bathroom sink leaked, and the wood beneath it showed mildew damage, indicating the problem had likely existed for some time. The entire property frequently smelled of marijuana. People were smoking near the pool when we arrived Friday night, throughout Saturday, and again on Sunday morning. Many were sitting in the pool area in regular street clothes rather than using the pool. I even purchased air freshener because I was concerned my belongings would leave smelling like smoke. When I reported this to the front desk, the response was simply a giggle and “OK.” Security was another concern. A side entrance that was supposed to require key-card access did not lock, allowing anyone to enter the hallway. My room was only two doors from this entrance, and there was constant loud traffic throughout the night. Overall, the property appeared poorly maintained, lacked adequate security, and management did not seem responsive to guest concerns.
- 5/5
nice and clean. staff was very kind and helpful. would stay here again!
- 5/5
Staff helped quick, I had trouble with the card key because my fault putting it next to my phone multiple times and all 4 times I went to get it re done it was simple and quick. Breakfast was also good. Love the place first time in the city and the Hotel was a good experience.
- 5/5
The front desk staff offer excellent customer service.
- 3/5
I will skip this option on our next visit to Dallas
- 2/5
Air conditioner did not cool, hotel had a smell
- 5/5
Daniel was amazing
- 5/5
the hotel was clean. didn't come across many staff just because I wasn't there most of the time. but i very much appreciated that the hotel was clean.
- 1/5
Not well maintained. Would not recommend.
- 4/5
The cleaners did wake me up by trying to come in 3 hours before checkout for some reason. But other than that 5 out of 5