Hyatt Regency Dallas

Great🙏🏼

Large business hotel with lots of conferences and business meetings. Perfectly comfortable, but definitely not a luxury property.

But there was no real complimentary amenities

Fantastic hotel in the prime center of the city area.

All valet guys were great, but one stood out more than the other he gifted us a Bible

Valet parking

Great spot

Clean room, great bar area.

Rooms were very comfortable. The night light on sensor was a nice little touch for when visiting the bathroom in the middle of the night. Can’t really fault anything. For us, the location wasn’t the best if you want to walk anywhere.

Water took a while to heat up and also our sink would not drain quick enough when brushing teeth etc. one of the restaurants was closed Sunday night so we had no choice but to eat at the bar. We were there for a conference, it was fine for that but overall wouldn’t be my choice to stay when visiting for leisure. The pool area was small and left a lot to be desired. It was close to the train you can take to Fort Worth though which was convenient.

Excellent. Always have exceptions for early check in.

Parking was valet only at $54 a day. Was not aware that hotel was immediately next to the Dart railway of city view window. Very loud. In addition, there was no shower cap, floss, or Q- Tips in restroom; only thing available was hand soap and hand lotion. However, bed was comfortable and room was clean.

I got the terrace suite and it was fabulous! Everything was 10/10

Loved it all

I enjoyed the stay its an amazing site when you see it

Did not eat breakfast there. It was too crowded. Did not like that there was a convention there and they were loud and everywhere. You couldn’t even talk to each other across the table. The restaurants were freezing. Our room was on the side where we could hear the traffic and sirens all night long. Had to pay a ridiculous amount for parking which I wasn’t expecting. Went there so we could have a less stressful stay while my husband was having a lot of tests run at UTSW. Ended up being very stressful.

The staff was fantastic. The hotel is nice; however, the room shows some wear. The hotel room was stellar clean, though.

Everyone and everything was perfect

Clean

Everything was wonderful

Everything was great the location is prime and the staff was amazing

Hhh

The rooms, property and surrounds very clean and well presented. All the staff were very friendly and extremely helpful. Had a bit of trouble finding information about the room and facilities, like the underground tunnel to the station. The only thing I think would be good is if there a few more seating options in the lobby areas.

Clean room with good amenities

Last minute, self parking is the only sub par thing I have to say…it’s a far walk

10/10- stayed here a few times and have had excellent service each time.

Atrium elevators are a bit annoying as it is impossible to see the light on an arriving elevator unless you are standing in front of it, and with 6 when the arrival bell rings you have to run back and forth to see if it is the correct elevator. A bit nitpicky, but location of the up/down errors poorly desiged--should protrude from door so you can easily see all 6 elevators.

Atrium elevators are a bit annoying as it is impossible to see the light on an arriving elevator unless you are standing in front of it, and with 6 when the arrival bell rings you have to run back and forth to see if it is the correct elevator. A bit nitpicky, but location of the up/down errors poorly desiged--should protrude from door so you can easily see all 6 elevators.

Absolutely incredible stay and absolutely nothing bad to say about it. Extremely helpful staff and very nice rooms. Would 100% recommend and stay here again.

Beware of a room on the front side of the property…loud trains run all through the night. Night one no hot water on 14th floor Sky Tower. Rectified by night two. Clean and comfortable

There was one extremely kind security guard that helped bring our stuff up to the room. He went above her job duties to help us when no one else would. I don’t remember his name but he was great. The staff was not friendly. They didn’t acknowledge us when we tried to go get food from one of the bars/restaurants. It took over an hour to get one thing delivered to the room. When we first arrived at valet they all just took there and watched us get out of the car. Then when we got a luggage cart and we’re getting our stuff out of the car no one offering to help. It was just so unorganised and unprofessional essentially with how much we spent.

There was one extremely kind security guard that helped bring our stuff up to the room. He went above her job duties to help us when no one else would. I don’t remember his name but he was great. The staff was not friendly. They didn’t acknowledge us when we tried to go get food from one of the bars/restaurants. It took over an hour to get one thing delivered to the room. When we first arrived at valet they all just took there and watched us get out of the car. Then when we got a luggage cart and we’re getting our stuff out of the car no one offering to help. It was just so unorganised and unprofessional essentially with how much we spent.

There for a business meeting, there was no hot water available in my room, even after running it for 10+ minutes. It was available in the sink, not the shower. Since I had to run to business meetings, it was not a great start to the day.

The rooms were of a good size and quality and very comfortable. The bathroom was well appointed with good personal products available. The rooms and public areas were vey clean and well presented with the historical centre only a short walk away. I would stay here on any future visits to Dallas

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Hotel is very nice, staff very friendly! Has a wonderful coffee shop area downstairs.

Front desk personnel were amazing!

Beautiful, modern hotel with great location. Lobby,bar and restaurant all is an enjoyable atmosphere and relaxing. Staff very helpful and friendly. Rooms clean and modern. Breakfast buffet was great friendly staff there as well. Workout room has plenty of everything and it all is in working order. All this and a very reasonable price.

Breakfast is convenient and reasonable. Bar had nice beer choice, good cocktails and reasonable appetizers. Room very clean. Bathroom sink was slow to drain and needs attention.

View of Town, by the rail though we did not use, by the Tower restaurant though we did not go this time. Bed was a little soft. But managed.

View of Town, by the rail though we did not use, by the Tower restaurant though we did not go this time. Bed was a little soft. But managed.

Good

Checked in and the first room had dirty towels still on the floor. They moved me to a lower floor room, which faced a huge AC unit that was noisy all night. After I complained, the next day they put me in a room facing a train depot, and the trains were running all night. Then a bunch of football fans moved in and got drunk, and they were screaming in the hallways until 3 am. Nobody from staff said a word to them. On top of that, I rented a BMW M3 Competition and used the valet. I take a photo of the car's mileage every time I hand it over, and when I got it back on the last night it had way more miles on it than when I dropped it off. Staff said the car was parked in a lot about a mile away, but that doesn't add up to what I saw. I honestly think someone took it for a joyride. Four different problems, and none of them were fixed properly. I won't be coming back.

Great! Small pool for a large luxury hotel

Great! Small pool for a large luxury hotel

Spacious and clean rooms. Great amenities. Great gym. Great locations. Comfy beds.

Beautiful stay at the Hyatt Regency. The Hotel has every amenity you can think of. Plenty to eat, helpful concierge and staff, and even car rental on site. Wonderful stay would stay again.

Great stay

Everything was great other then the stuff so rude try to be bullies to the young women getting rooms especially upstairs at the bar

Everything was great other then the stuff so rude try to be bullies to the young women getting rooms especially upstairs at the bar

Perfect place to stay for a mini getaway. Clean, friendly, an beautiful

It was very clean and everyone was very helpful. Everything was top notch!

It was very clean and everyone was very helpful. Everything was top notch!

Everything was good. Hotel is well maintained.

Wonderful property centrally located with great food and views

Good stay

Clean Room, comfortable beds and I like the floor lights that light up in the room at night.

A clean and modern room. Hotel is very centrally located and has a beautiful, front row view of Reunion Tower.

Room was clean, valet parking employees were great, as was all the staff.

Parking was horrible and overpriced breakfast buffet.

Very Clean in all aspects!! I loved i definitely will come back.

Beautiful property. Rooms were clean and huge! Close to downtown bars in Deep Ellum. Fast, friendly service while checking in. The only downside was paying $30 per night to self park which was quite a walk from hotel entry.

Parking lot is too far away from the main building. You have to pay $30 to park in the garage, or pay $50 for valet. The room I stayed in was clean, but there’s too much noise from the train station across the street. I’m on the 7th floor. Maybe up higher floors are more quieter. That’s probably why there were ear plugs provided in the shelf by the bed.

The stay was great. We went for our anniversary and I opted to have the room decorated by the hotel. They did not disappoint. We enjoyed the bar on the 2nd floor and all went to Crown Block that is attached to the hotel. The stay was amazing. The staff was very attentive and polite.

How cozy it was it just felt like home I didn’t want to leave

The highlight was having a microwave and a toaster oven and downstairs that was a huge plus for me.

Great property helpful staff great location

We enjoyed our stay at Hyatt Regency. Nice, clean rooms, the service was excellent and the hotel was conveniently located for walking to near by restaurants and shopping.

Housekeeping was fantastic

Great stay and conference.

N/A

Awesome location, very clean modern room. Close to downtown, restaurants, and not too far from AT&T stadium… 10/10

the property was very nice and clean. But there was a large event and it made parking a nightmare. The lines where extremely long for entering in and out of the hotel. That was our only issue.

Loved this location and the staff here is amazing.

Clean room, great location and bar was perfect. Wish parking was included

The layout was modern & intimate. The lobby looks amazing from the upper floors. The city view was amazing at dawn & at dusk. The only drawbacks were that there are no microwaves in the rooms & the window washers made quite a ruckus early Sunday morning. Other than that, our stay was amazing.

Amazing stay. No complaints at all

Overall the hotel was clean, and well taken care of, the only issue we had was the air-conditioning in our room might have been leaking because there was a large area of carpet that was soaking wet and every time we would walk across the floor our socks would get wet! We didn’t complain because we were only staying two nights and were tired and didnt want to have to move all of our things again

Great spot, easy to access the rest of the city, wonderful staff and hospitality.

The stay was great, beautiful hotel, great valet (50 per night), room was really nice and comfortable. Overall really nice, except no where in any email or confirmation did it mention the 21+ check-in policy. So when we arrived (both under 21) we had to then wait an extra two hours for a relative to help us check in to the hotel room for the night and it was a huge hassle that could’ve been avoided by labeling it as a 21+ check-in hotel.

Room service wasn’t available due to low staff personnel and the restaurant closed for the same reason at 2:00 PM so we had to go outside the hotel and look for food Hotel has very few food options

Great customer service

Deben hacer un upgrade a las habitaciones, alfombras no huelen bien, una piscina bien pequeña para un hotel tan grande, pocas opciones de comida, muy buena ubicación, lobby agradable al igual que el personal

This was a great stay my partner enjoyed it and great views of the reunion tower.

Food was not hot not even warm

The property overall was great. We weren't happy that the only decent restaurant on the property closed at 8pm and that the room service menu was so limited. The food on the room service menu didn't impress. We ended up going to one of the steakhouses nearby. And for some reason we barely got to ride the elevators that had the view of the atrium which we kept trying to ride because my son was in love with the view. The only elevators that showered up with the reception of one or twice were the other side. But the room, the hotel overall and the staff were great.

No shampoo. Very noisy at night

This hotel is the only hotel we stay at when going to Dallas for any event. The location is convenient, quiet, and safe. We often walk to different locations in the downtown area and have never ever felt unsafe. The hotel is located next to some good restaurants and is walking distance to American Airlines Center. It’s also located next to the freeway if you’re headed to AT&T Stadium for events, also. The staff is wonderful and the rooms are clean and comfortable. We love it!

Good location and views were great! Property was very clean and maintained with valet and a self parking option.

Isaiah the front desk associate was the highlight of the trip! He was so attentive and willing to go the extra mile!

Great overall

We needed to make to set air conditioning at a lower temperature,but not able too. My daughter is pregnant ap she was not able to sleep well due to room temperature too hot and not comfortable for her .

Clean room. Great amenities.

Everything is always amazing here.

Self Parking 30 dollars per day for a parking lot across the street. Have to walk across the street with luggage in 110 heat. Crazy to charge this amount when there’s ample parking and especially for customers….

Had a great stay. Bed was soft, room was cold, pool a little small but overall great!

Our stay was phenomenal

Beautiful hotel and even better price! We enjoyed our stay but didn’t get to use many amenities. We did go to the bar after our concert and had a snack and drinks. Wonderful stay!

Other than that 1 issue, everything else was great. One tip: unless street noise doesn't bother your sleep, ask for a room that does not face the highways as they can be quite noisy at night.

Fast check in. The hotel needs a renovation ASAP

Would stay again

Ok

I have stayed here before. i love the hotel, but I try to do the budget thing to save a few bucks on a routine stay and use a mid range hotel on a normal stay, but this was a good friend of mine's birthday. pleasure, not business this time. however....I was very impressed on my last stay. (stay on board with me before you get off from reading the rest of the review). I arrived a little late and didn't really have time to settle before meeting my friend. I needed to at least take a quick rinse before meeting up. I tried to get the shower going but it was an absolute train wreck. I was not able to find a warm water position and the pressure was nothing more than a summer breeze. I managed to clean up but this was not gonna work for me. on my way to meet up with my friend, I stopped at the front desk to bring the water pressure issue up to their attn. yay for the front desk ! they immediately jumped on the situation. immediate is an understatement because on the way back up to my room, STEVEN, who is a hotel engineer, was already on the elevator with me to resolved the issue. he looked at the shower and said that that it wasn't a quick fix. he used the my room phone to call to the desk to have me put in a different room. (I will consider it an upgrade because I got a view of downtown). Steven (sp) how helpful, funny, and courteous in helping me into my new room. it was almost a non issue. I mention this because this is the textbook definition of "service".

Room had a high pitch noise all day, self parking kiosk does not work, pool very small

Nice solid hotel

Everything was nice and clean

We love Hyatt Regency in Dallas, beautiful property and friendly staff, from the valet, front desk check in and the room attendants. Also, Ashley in the restaurant was awesome at breakfast, warm smile and very friendly.

Excelente hotel, super recomendado

Great

Everything

Beautiful spacious room with great view. Breakfast was delicious with many options. Great experience.

Good

The self parking included having to cross a dangerous road on a curve with no cross walk or light. He upgraded to valet parking to prevent crossing that road. Bathroom was clean but could have used an upgrade. Staff was nice, bar area was nice. Would stay again.

Great food

Great hotel....decent location......there are many eating options on site; and the food is top notch, Do not hesitate going to the breakfast buffet. The only downfall is there are train tracks next to the hotel. I would make sure you ask for a room not on the train side. The train runs all night long; and you will hear it. Also, no free parking on site. Some of the hotel staff seemed confused as to how the parking worked. One tip, drive to valet, say you are checking in, get the room key. The key can then be programmed for the self-parking lots. A few more pluses, the elevators work fast; and the hotel had great security.

Close to all activities

Experience to have stayed within. I forgot my passport at the hotel when left but five hours later when I came back to claim it the staff still kept it for me. It's Magnificent !!!

Water leak from behind bathroom vanity mirror when neighboring room on other side took shower. This left water all over my bathroom floor. Otherwise, good.

Absolutely Beautiful hotel

We stayed during the World Cup. The room was great and the property was excellent.