HYATT house Dallas/Uptown

Everyone and everything was great, will be back soon.

Great location and the property was very clean, not to mention the free breakfast and convenient parking right next door.

Friendly staff

Great location and for 1 night but it’s time to remodel and paint

The room was great! Very spacious! Breakfast was awesome! The only issue was parking! I already knew we had to pay I just wasn’t expecting to be charged 40.00 dollars! The room for one night was already over 200.00! I don’t get why paying guests have to pay to park!? I booked this hotel because of the proximity of the stadium!

I paid $82 to park in the "secure" hotel garage. My truck was broken into and nobody cared. My window was busted and $1500 worth of items were stolen. Police report was filed, hotel brushed me off. This was Friday night, 10/16. Wednesday evening, 10/21 I STILL had not heard anything from the hotel (management was supposed to "reach out") They were never going to call, and hoped I'd just go away. I finally got the manager on the phone after a wild goose chase, only for him to tell me "it's park at your own risk". There was literally no other parking option and I never saw a sign or was informed of such. It was just made very clear to me that if you choose to stay at a Hyatt, especially this one, it is at your own risk. They care about nothing but getting your money. It is a very convenient location if you are going to an event at American Airlines Center, but the message I got was, it was a poor decision on my part for choosing this hotel. When pressed, he said he'd refund the parking fee, but $82 doesn't really help with $1500 AND vehicle damage. He finally said he would refund ONE of the two nights stayed and the parking fee, and the rest was just too bad so sad. The lady at the desk told me 5 vehicles were hit that week. So roll the dice, maybe it won't happen to you. But if it does, you are on your own. And the police lol. They didn't even come over. They talked to me over the phone. Literally called it an "expedited investigation". Stay elsewhere!

Great room with lots of space. Powerful AC unit. Friendly staff and easy parking. Delicious breakfast.

Breakfast Felt safe Tammy at breakfast Sunday was fantastic! She makes the best waffles! The fact that my card was charged before check out date even though I was told it was on hold. There was a hole in the ceiling of shower, the air conditioner was extremely loud, there should be better options, had to pay for parking for the price of facilities…

Room was clean and spacious. It was within walking distance of where we needed to be. Parking is covered and private. The bed was hard and the pillows were ultra flat, like basically nonexistent when you lay on them. The window pane was falling off. There was a crack underneath the pane in the foundation big enough to let light in. You could literally grab the pane and pull it away and the only thing holding it on was it still being attached in one corner. Because of this, it sounded as if the window was open the entire time which was no good since we were facing the busy street. Sleep was impossible once traffic started coming in. I told staff and she said they already knew about it. When I told her we got no sleep because of it all she said was sorry.

The breakfast staff was a 10/10. So nice and helpful and always in a cheerful mood.

Location and clean room Breakfast is not good. More options are needed and food needs to be separated because of cross-contamination. There were kolaches and salmon fillets in the same container and the fish smelled terrible.

The breakfast was surprisingly delicious and included miso soup. That was a pleasant surprise. The lady making the waffles was very sweet.

Clean room, friendly staff/ bartender!

Room was clean, it was an easy walk to the American Airlines Center, staff was friendly, check-in was easy, breakfast was hot. Would stay again.

Good location for work visit and suites were big

:)

Loved the size and comfort of the room. Parking on the same level as my room was convenient. Breakfast was a nice added bonus.

N/A

Great attitudes from all employees enjoyed the stay.

The breakfast was plentiful and perfect temperature. I loved the variety both days. The pool area was inviting and clean. There was a lovely kitchenette in my room that exceeded my expectations.

Didn't like that I had to pay for parking at the hotel.

Very convenient location if you’re going to a show at American Airlines Arena. Hotel is slightly dated. One thing I was surprised about was the rooms in the studio multiple bed suite both beds were only double beds not queen so sleeping five was a stretch. Full-size refrigerator is nice. Overall a good stay but FYI you do have to pay separately for parking and it’s another $35 but the breakfast was included and very good.

Staff were helpful, great amenities, made my trip extra special. Thank you very much!

The staff were all really kind and helpful. Billy was so great with the bar and food service. The pool was lovely and always stocked with towels. It’s wonderful to have the kitchens all stocked. Somewhat dated but absolutely clean and well cared for.

The property was located in an ideal location only 8 minutes from the American Airlines Center. Good breakfast options as well

Bathroom could use some upgrades

Location was not far from the American Airlines center was a plus, breakfast was excellent and the hostess made these waffle appetizers that were amazing! The bartender was a cool relaxed dude, knows customers drink preference. Had to pay for parking but was worth it easy access to my room. There was only one place open for food options nearby.

If you ever thought about staying here book definitely worth it and you must meet Ms. TAMMY B she is amazing sweet caring and definitely know what the customer needs before even asking she's an absolute gem 💎

The property was clean and the staff was nice, but the breakfast was terrible. I went at 8:30 in the morning and they were already out of bacon, sausage kolache, potatoes and yogurt. When they would bring food, it was enough for maybe 5 people. Also, no biscuits or gravy. That’s their version of “breakfast included”.

My room was decent. Bed was comfortable. I didn’t use the kitchen area nor the closet but they looked decent. Was pretty much quiet with the exception of the garbage truck.

Nice hotel, would stay again. Tammy B at breakfast is a true asset to this place, staff.

N/A

Gratis Service

Clean room and friendly staff. Will definitely be staying here again

All my stay

breakfast food was so fire

Clean room, quiet, close proximity to concert venue, great staff, especially the waffle breakfast lady. She is the sweetest! Would be back for more events. Enjoyable time.

Loved the stay

The room was very clean and smelled good. The breakfast was good and the staff was very helpful and friendly.

Slept next to the dumpster was disgusting. The hotel just smells like hot garbage and is constantly sprayed with a deodorizer.

Super clean and friendly staff

Front desk staff at check in was amazing

I really enjoyed our stay at the Hyatt House Dallas/Uptown. The staff was very friendly, and the waffle breakfast was awesome. The facility was very clean and smelled clean.

Room was clean, spacious and well apportioned.

Na

The staff , especially the lady at breakfast was awesome !! N/A

I loved how close it was to the american airline center since we were there for a concert

The room was clean And the beds were very comfortable

Our room was clean and nicely freshened during the week. Staff was always courteous.

The staff is hospitable. The hotel is clean.Having a suite with a miniature kitchen with a cubbard, and nice closet space is a treat in a spacious room. However, the price can be expensive when there are events in Dallas or other venues.These skyrocket prices double or triple from the standard price which makes it unaffordable for regular short and long term guests. Not to mention the additional $35 parking fee each day. Tip: Plan ahead sense one will never know when the price hike will occur effecting all guests, if you enjoy staying at the Hyatt Uptown Dallas.

It was great and the price was right!

The room was spacious and included a kitchenette. The parking fee could be better. You get a discount if you're a Hyatt loyalty member.

Clean property with a convenient location to downtown Dallas. Breakfast was very good with a nice selection of food offerings.

Mariah at the front desk was great.

The AC in the room was so loud that I couldn’t sleep, even with a white-noise machine and earplugs. It sounded like a truck constantly turning its engine on and off. Since it was extremely hot outside, turning off the AC wasn’t an option. The rooms are also very outdated.

Muy buena atención.. excelente servicio

Everything was great. I especially enjoyed Ms. Tammy’s waffles!!

Room was stylish, modern,and everything was in good repair. Location was very convenient to the Art District and every museum was within walking distance. They spring a 40 dollar per day parking fee on you. It's effectively a bait and switch tactic. You think you are getting a great deal on a room only to find out after fees you are paying what every other hotel room in the area costs. Booking.com did not mention the parking fees. The walls are also super thin and poorly insulated and you hear it everytime your neighbor runs the water or flushes the toilet. My neighbor kept waking us up all night long.

Stayed there 3 weekends in a row ,great on every stay

Yes The variety.

The property was clean, the beds were comfy, and the staff was friendly. What more could you ask for?

We were in town for a concert. As I had taken my heels off when arriving back to the hotel, I was in socks. As soon as I entered the hallway to go to my room my feet got soaking wet. It was right in front of an air conditioner unit. I kept walking my feet got wet again in front of another air conditioner unit. Then I walked into my room and was greeted with the most intense mold and mildew smell I've ever encountered! This hotel has got some serious issues with their HVAC system and mold in my opinion. Unfortunately I cannot recommend for someone else to stay

Room fit our needs. Thought being so close to the street it would disturb sleep but pleasantly surprised it wasn’t bad at all. Overall fit our needs.

STAYED ONE NIGHT WITH MY LITTLE SISTER FOR A DALLAS WINGS GAME AT THE AMERICAN AIRLINES CENTER. PERFECT LOCATION. WITHIN WALKING DISTANCE NO UBER NEEDED. THE ROOM WAS PERFECT, SLEPT LIKE A BABY!

The pool and hot tub was great. Breakfast had a great selection including the miso soup! The staff was very friendly!

Clean, newer hotel, with spacious rooms. The out door pool was a plus! Very convenient location to get the American Airline Center. Has attached parking garage. Breakfast options were great with lots to chose from.

Rooms are much bigger and better than standard hotel rooms.

Unfortunately, there seemed to be a significant communication issue between the front desk and housekeeping during our stay. Our reservation was for four guests—two adults and two children—but there were not enough towels in the room. After one person in our party actually had to use a hand towel to dry off, I called the front desk the following day and asked for additional towels and/or a room refresh. That request never happened. I eventually had to find housekeeping myself to get clean towels and have our trash removed. More concerning was that while we were away at an event, a hotel staff member entered our room and left a baby crib that we had never requested. When I called the front desk, I was told it had been delivered to the wrong room and was asked to place it in the hallway, which we did. Then, at almost midnight, someone was knocking on our door looking for the crib. Having someone knocking that late at night was frustrating and disruptive, especially with children in the room. The night before, we also had someone attempt to enter our room because they were apparently at the wrong room.

Excellent location clean rooms great bartender

Hyatt House is a perfect lodging for business travel. The rooms are exceedingly affordable, including a kitchenette, desk, den, and bedroom-bathroom behind closed doors. It is clean, parking is easily accessible and they are located a short distance from restaurants. Overall I was very satisfied with the accommodations.

Clean room. Just a bit dated. Overall good.

Nice and big room. Would be cool to have smart tv’s in room to use streaming services. Thanks.

This is a different kind of hotel. Definitely has a homely feeling. It could use some updating but the room was spotless. The lobby has a bar and people are just chatting and catching up. The breakfast is good and the staff is warm and welcoming.

Proximity to activities.

Room was spacious and clean. Nice proximity to American Airlines Center. Good breakfast!

Clean hotel and great location.

Staff was outstanding!! Q was so helpful and a joy to talk with.

Super clean, great size and nice to have a room to relax in on a couch. Great location, close to food, drinks and museums. Felt safe to walk around uptown area, clean sidewalks. Would definitely return next time in uptown Dallas.

The room was nice and big, everything was well maintained. Breakfast was very good.

All over North America. Make it right Hyatt.

Girl's trip for a birthday weekend, everything was great! A time was most definitely had. Location was exceptional, close to everything we needed & planned to go.

Just in for the night, gave apartment vibes compared to a true Hyatt experience. Location was great but probably would just spend the extra money to stay somewhere else next time.

Stay there often and always a very pleasant stay

Clean basic hotel and it looks like they are refreshing the floors and rooms. I stayed in Dec 2025 and the room I had was a little tired, but my room this time (08/26) had fresh carpet, paint and the bed was very comfortable.

Cozy, clean, and cool rooms. Nice complimi

We will definitely be back. The room layout was perfect. Close to everything we needed and could walk to. Tammy was so kind and gracious every morning. Billy made the bar fun and conversational.

Clean room and great staff. The rooms are really nice and big.

The staff here were amazing! Front desk/check in were kind and efficient, and Tammy during breakfast service was especially helpful! She turned on cartoons for my girls, helped us make waffles, gave them wayyyyy too many sprinkles :), and even found more bacon for my 3 year old after service ended. Too notch!

The room was very clean, the staff was very friendly and helpful, and the free breakfast was one of the best I've had in a really long time.

Thus place is REALLY close to Katy Trail. We walked to it twice each day we were in Dallas. The pool was closed most of the time we were there, so did not get to use it. The breakfast head a huge spread with lots of options. The front desk staff was always very helpful and kind.

My only complaint is our room smelled moldy. But over all was a good place.

There was a parking garage located on the property, but that was a separate charge, not included in the stay Overall very pleased with our stay.

Everything was great, from room, to the AAC, to the area

We stayed here for a concert. It is within walking distance to the American Airlines Center. Upon arrival there was a wait in the check in line. The manager offered us a complimentary beverage while we waited in line. The staff was super nice and accommodating! We always stay here for concerts!!!

Had a great one night stay and breakfast was great! Staff was very nice and helpful as well.

Even though the builing looks very old on the outside, don't let that stop you from making reservations. The rooms were excellent and completely redone. There are full kitchens in the rooms which was a pleasant surprise. The staff was excellent. I highly recommend this hotel.

Excelente

Best breakfast ever and nice big clean rooms

There is a whole set up in the room including a full sized fridge. Makes you feel at home away from home.

We stayed here a week prior to this visit and the property was in need of a good cleaning. Overall, still a great value and was a nice stay, but just needed a refresher. It seems that they did just that though throughout the week and when we got back, the hot tub and pool seemed like they had been cleaned, the stairway we used smelled much fresher, and overall just seemed brighter. This is a very nice hotel with great staff.

I loved that it was a studio suite, with your own kitchenette and the bedroom was separate it was very clean and nice, the staff was very helpful and knowledgeable.

Reception: Almost every employee I interacted with seemed to have an attitude. Whether it was checking in, asking about sth, or requesting housekeeping, the interactions felt unnecessarily unfriendly. There were no welcome gifts, not even complimentary water. When I asked for housekeeping, I was told, "You have to request it before 11 am." Honestly, if I'm staying at a hotel, I expect my room to be cleaned daily without having to remember to place a request every morning. That policy felt very unusual. Lobby: The lobby had none of the little touches you usually expect. There was no coffee or infused water, and even the water station often didn't have cups available. Breakfast: Weekday breakfast is supposed to run until 9:30 am, but if you arrive before 9:00, there's already a good chance they'll be out of waffles (the only pastry available, btw), along with several types of bread and fruits, and they didn’t even bother to restock any of them, see attached photos. Coffee was usually lukewarm or cold, and there wasn't a single vegetable option available either. Room Design: The room layout was odd. The TV wasn't facing either the bed or the sofa; it was awkwardly placed in the middle of the room, making it uncomfortable to watch from anywhere. If you plan on watching TV, be prepared for a sore neck.

The charge for parking was outrageous!! $81.00 for 2 nights is ridiculous! It’s a short walk to the American Airlines Center, but if you have a problem with hills, it’s not made for walking.

Exceptional staff, super clean property, and a nice location!

We really enjoyed our stay here. The accommodations were perfect and it was very close to the American Airline Center. We were able to walk to and from our concert and felt safe. We will definitely be back when we are attending anything in the future at American Airlines Center.

Clean and spacious room. Breakfast was delicious. About a 10 minute walk to American Airlines Center and close to some local bars and restaurants.

loved how close it was to american airlines center. a small stove

I was very pleasantly surprised at the size and layout of my room, it felt like a studio apartment! Staff were very friendly as well. I felt safe in the hotel and in the area in general, there were a lot of families at the property and the pool was lively! Would recommend to anyone

Tammy at breakfast was very friendly and did a great job!! We’d definitely stay here again!!

The location was perfect for the venue we were attending but the traffic noise was pretty loud in our room.

We got a mail two days before my check-in about the $35 parking charge within the hotel.. I think it’s quite expensive.. even in New Jersey or Jersey City. It isn’t this steep. Check-in process was smooth. Service was good… The room was extra extraordinary for the price.. bed was comfortable and they also had couch and a mini kitchen.. though I didn’t use that much. I think it’s a great value for a family with kids visiting in Dallas… they also had a nice breakfast in the morning, which was good.. I didn’t eat much but just had a coffee.. they also had a nice swimming pool and a gym.. Overall, a good stay . 4 stars ⭐️ ⭐️⭐️⭐️

Overall, our stay was great or us, offering good value for money. The location of the hotel was great for us with good access to restaurants, bars and the renowned Katy Trail. The breakfast was adequate, but Tammy made every morning enjoyable with her bubbly personality and friendly manner. She really is an asset to the establishment and always keen to keep guests happy. The fitness room could be better equipped (an additional workout bench would be great). We would definitely stay again.

Room was great, spacious, clean, we arrived checked in and given clear instructions. Daily parking fee $35 + tax for the stay if you have a vehicle. We came for a concert at the American Center, location was near and easy to drive to.

The hotel is centrally located, and the attached parking structure is convenient and easy to use, There is daily charge for it, I believe $35. The property could use a little updating, but it was comfortable, the staff were helpful and the included breakfast buffet was okay.

We absolutely loved the place, it was convenient for our concert! The staff was very friendly!!

Staff was the worst out of the whole trip other than one worker who was part of housekeeping and helped with breakfast,She was great. David at front desk refused to be helpful and refused to leave his seat at the front desk other than to grab breakfast, he was the worst hotel staff I’ve ever encountered

Good place and near where we needed to go.

Great location. Very friendly staff. Large rooms

Close to restaurants/bars. 3 blocks from A/A arena. Clean rooms , very friendly staff. Great breakfast with Mrs.Tammy. Nice pool/hot tub. Secure parking garage. Will be back.

Our bathroom needed leak repair work done. Two panels were adhered to the ceiling but the leak was not repaired- just covered up. There were many rooms vacant, but we were given this room with the bathroom leak which was also a room on the corner of a busy street with more traffic noise than we would have liked.