HYATT house Dallas/Lincoln Park

How comfortable and convenient everything was. No tub

Great staff good breakfast. Parking was $30 😬

Well located property. Easy access parking garage.

Great Parking. Clean upgraded room. Staff.

The outside appearance doesn’t do the property justice since there was a lot of attention to detail in cleanliness. I had to stay longer than expected and they were very accommodating. I used the laundry room onsite and it was very easy. Shout out to the staff and the standards maintained by the management there.

Staff were consistently very pleasant and personable. Great training shows! Location felt very safe and convenient to Fair Park/SMU areas. Property needs a good maintenance crew to review rooms. Flickering lightbulb, crooked cabinet doors, electrical plugs that didn't hold in chargers, stuck door in to garage, 1 of 2 elevators out of service, .....mostly small things that a good maintenance crew could fix.

Super clean. Breakfast was sufficient with healthy choices. Very nice and safe feeling neighborhood. Very close to some of the best high end shopping in Dallas and excellent high quality restaurants. The only thing I would do differently is NOT get the room 239 or neighboring rooms. The 2nd floor hall opens to the lobby below near this room and all the lobby noise including breakfast workers speaking loudly echoes in the lobby up into the open hall area of the 2nd floor and straight through the room doors in this area. You will be woken at 5:30 AM if you book those rooms. Probably best to get 3rd floor or 4th floor rooms next time.

I like breakfast option they have.

The breakfast staff was great !! Greeted me, checked on my days plans. All smiles good food too. I picked the location because it was walkable to my son's apartment, but was glad I did. Also found out there are many levels of food choices that are nearby. $29 per night parking is a bit high for my taste... but I didn't have a car this time. Parking cost per night for future stays.

Nothing! ;if I could give a neg zero I would. Never again! and I would absolutely NOT Recommend this place to anyone! Everything! From the moment we walked in all the way to the end was horrible. Multiple things occurred and they were very very bad! Lots of negative details to give. To much to type here. If your interested in knowing exactly what happened, feel free to reach out and call me.

The location was good and easy to get in and out of the area. Rooms were nice and maintained. Showing it’s age, but still good overall.

Cleanliness and breakfast

The hotel was dated, shower doors broke could barely slide them / toilet paper holder broke / leaky sink shower head dripped all night/ carpet in hallways and room stained . Def not one of Hyatt better properties. Staff was great very friendly. Also $30 a day to park in there garage. Also property is near a major road/ hwy very loud when sleeping in room with windows closed and AC on.

Carpets worn

The location is good, but the parking situation is not. It’s a garage and you pay close to $30 in parking. Hotel needs updating. Staff is super friendly!

The suite had a smell, the doors to the cupboards were off-kilter and there were a bunch of dead insects on a couple of the window ledges inside the room.

We stayed at Hyatt House Lincoln Park from September 23 through October 8 while working at the State Fair of Texas. Our stay included several unresolved issues: a broken outlet, door hook, bathroom faucet, and room phone; a missing feather bed; malfunctioning dryers; and air conditioning that left our room at 78–80°F from October 5–8. Although we reported the problems, we were not offered another room. Management also failed to return calls and later said we would receive compensation but then wasn’t able to offer me a room change (would be an upgrade) or compensation because I booked through a 3rd party. They also never addressed or compensated me for the missing feather bed. The front-line staff were kind and helpful, but management’s lack of communication (no communication) and follow-through was completely unacceptable. We expected much better from a Hyatt property.

Other than paying $30 to park for one night, it's not bad. The room wasn't updated like it was in the pictures, so I assume only some rooms are like that. Could hear the interstates loudly from the room. Breakfast was lack-luster, no waffles. 2nd time staying there, probably won't be going back.

Conveniently located and comfortable, family friendly.

Comfortable room, secure covered parking, good breakfast, and convenient to everything.

The hotel is good, but the Ac makes a lot

We stayed here because we thought it was a Hyatt branded property. Absolutely horrible. They use Fabuloso in the elevators. The hallway smelled. Apparently they just cleaned the carpet in our unit. The chemical offgassing was absolutely horrific. This is not what I considered to be Hyatt Standards. The Drury Inn cost less and is immaculately maintain — really not a good look for Hyatt. We also have those AC units in the cabinet in the master bedroom. They go on and off all night long. Hard pass on this property.

Location Charge 30 for parking daily. Should mentioned before booking.

Location Charge 30 for parking daily. Should mentioned before booking.

Excellent!

Great for the price and location they offer near the NorthPark Center!

Also, it is extremely noisy at night because it is next to the freeway. impossible to sleep. and the attachment on the ceiling for fire department safety, flashes every few seconds, it is very bright and big and that is another issue with sleeping in it's rooms. staff is friendly. pool is nice. and the fitness room is good enough. they provide free water, breakfast is fine but the hot food is not very appetizing or appealing.

Old hotel with clear signs of deterioration. Staff super friendly and helpful. Wekll located for our needs that night.

Good location, proximity to food and shopping . Staff was helpful and professional .

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The pool is open from 10 AM to 10 PM. It was a bit noisy at times in the evening because our room overlooked the pool.

The pool is open from 10 AM to 10 PM. It was a bit noisy at times in the evening because our room overlooked the pool.

The room was really clean and nicely maintained. The staff was very friendly and helpful, they are very welcoming to pets!

The guys at the front desk we’re pretty rude, but as time passed and we stayed day by day, they became nicer initially I wasn’t impressed, but we actually ended up in really enjoying our stay and will probably stay there again. Not too big on having to pay for parking, but it is Dallas and it’s off of I 75 so it’s all good. We’ll probably stay there again.

Close to where we needed to be next morning Room was nice but the freeway traffic nose was horrible,and couldn’t get a good nights sleep, will ask for room next time that’s into on freeway side , Breakfast wasn’t so great either

Close to where we needed to be next morning Room was nice but the freeway traffic nose was horrible,and couldn’t get a good nights sleep, will ask for room next time that’s into on freeway side , Breakfast wasn’t so great either

Great experience thats enough to say1

I really enjoyed the check-in experience. The staff was very friendly, welcoming, and accommodating, making the process smooth and pleasant. I also like the breakfast option. It appeared that one of the residents may have had a dog, as I noticed some dry dog food on the hallway floor. It was there for a few hours.

I really enjoyed the check-in experience. The staff was very friendly, welcoming, and accommodating, making the process smooth and pleasant. I also like the breakfast option. It appeared that one of the residents may have had a dog, as I noticed some dry dog food on the hallway floor. It was there for a few hours.

We would stay at this Hotel again. There was a problem with our room having an uncleaned toilet, but the staff reacted quickly

Great staff great area stores close to get too no traffic

All good! Very good location

Very good breakfast

Very good breakfast

Good location, nice accommodations and helpful staff

Pool floor green and slimmy dirty and hot tub broken out of service.. got charged for parking 29 a day … not expecting that because I parked outside in handicap and still got charged. People at breakfast complaining of cockroaches and staff said yes but nothing to be done about it. Would not stay there again.

I was visiting the area for a week long project and found the room spacious and the kitchen was well equipped for what I needed. The staff at this hotel are great. All of the ladies working the breakfast portion of the day are so helpful and friendly. LAMAR at the front desk was a doll and gave us very helpful intel on all our needs through out our trip. Great bang for the buck.

The breakfast area was clean, and the items served were fresh. Might have been more impressed with a waffle maker or something of the sort, but it was a nice breakfast. I will continue to stay here in the future, but will try to find an alternative means of parking.

The staff was very friendly.

Getting to the hotel knowing front of hotel from back and charging for parking was ridiculous

Getting to the hotel knowing front of hotel from back and charging for parking was ridiculous

Thank you to everyone for all of your help at the front desk! Excellent customer service & very patient employees!!

Our room was clean Housekeeping was excellent Breakfast was great eland had nice options Location was also great Very close to Northpark mall with a walking distance of 15 mins Would definitely recommend this hotel if you are in Dallas

Las habitaciones están deterioradas y el baño tenía suciedad terrible en los interruptores de luz, desagradable realmente

Overall our stay was good. The first night was horrible the AC in the room sounded like a freight train needless to say couldn’t sleep. Requested room change following day and it was way better.

Property was easy to find and easy to get out of. The pool area was nice, nothing fancy. The gated garage was a plus. Having to pay $30+tax a night for parking was not. Overall the building was nice. Good water pressure in the shower. Having dishes and a microwave was convenient. The carpets need to be cleaned desperately. My 6 month old had dark stains on his knees after being put down for 10 mins. There were splatter stains on the bedroom wall behind the curtain, pull out bed linen was stained and had hair on it. The repairs done to damage from previous guests was shabby work, made the room look more run down/low quality. The fridge opens into the kitchen and it is tricky to access the inside of the fridge. Those breakfast potatoes tasted like reheated McDonald’s fries. Either ditch them altogether or make them fresh (I suspect they’re frozen).

Property was easy to find and easy to get out of. The pool area was nice, nothing fancy. The gated garage was a plus. Having to pay $30+tax a night for parking was not. Overall the building was nice. Good water pressure in the shower. Having dishes and a microwave was convenient. The carpets need to be cleaned desperately. My 6 month old had dark stains on his knees after being put down for 10 mins. There were splatter stains on the bedroom wall behind the curtain, pull out bed linen was stained and had hair on it. The repairs done to damage from previous guests was shabby work, made the room look more run down/low quality. The fridge opens into the kitchen and it is tricky to access the inside of the fridge. Those breakfast potatoes tasted like reheated McDonald’s fries. Either ditch them altogether or make them fresh (I suspect they’re frozen).

Very clean. Very comfortable bed. Location - excellent. Staff at check-in were good, but I guess in Texas I expect southern hospitality - more friendly.

It was good. Bed was comfortable. Our room had a little kitchenette and a nice closet area. Nothing special about the bathroom. It was a bathroom. The paid parking garage was nice but still find it strange to stay at a hotel and have to pay to park, like I have another option. I misread that this hotel did not offer free parking. That was my mistake, but it was cheaper at $29, than other hotels charge for their parking. Breakfast was nice. The pool was a nice setup, the water was cold.

The staff was very nice and helpful. I like the little kitchenette. Breakfast was wonderful.

Great simple place to stay with self covered parking

The property was decent. The rooms definitely needs some upgrade.

Came.here for a business meeting with the C suite. Couldn't sleep and had really bad meeting performance.

I told them I would be coming late from 12-2am, I texted and call them, came around 1:30 ish just to be told that they mark me for a no show, still charged me for the night but no hotel room to sleep in??

This was very nice clean very professional very comfortable air condition everything was great parking was in the same floor it was all great really great time.

Good

It’s a nice property and well maintained, the staff is really nice

Always love coming here. The whole team is exceptional. 10/10

I checked in early after having surgery and my initial room wasn’t available but a kind girl working the front desk made a huge difference and went above and beyond to rectify the situation. I believe her name was Kyra(hoping I’m right because she was fantastic!) but I was in so much pain when checking in my mind wasn’t the best. The first room the stuck us in had an issue with the bathroom door, I called down and the staff came up to help us move everything over to another room. Again excellent customer service. The second room wasn’t supposed to be rented to us as we found out because one bathroom was leaking from the roof. They had a company come out to fix it and again did everything they could to fix any issues. Although it wasn’t smooth all the way through I appreciate that the staff always made me feel like it wasn’t an inconvenience and did so much to help. I would 100% recommend this hotel alone for thier staff, y’all were amazing!

Thank you for everything , beautiful stay I really love Bibiana and Irma in breakfast area amazing Thank you again.

We have stayed at the Hyatt House for 6 visits. Our daughter attends SMU and it’s very convenient. This will be the last time we stay at this property, they are now charging $30 a night for cars, we had two cars because our daughter is moving back to college. We will now be staying somewhere that doesn’t charge extra.

Clean environment and helpful staff.

Roaches

Lamar was incredibly friendly, kind, and helpful. We will be staying here again next time we are in Dallas.

The staff was apologetic and helped best they could. The hotel needs some improvements. Otherwise a good location and the pool was great.

Very clean and comfy rooms

Amazing breakfast, spacious rooms, and a beautiful pool area. Staff is so friendly and welcoming!

We had to switch rooms due to a horrible smell. We left a bag in the room that room and when we went back to get the bag, they didn’t let us back in. I spoke the front desk said that the room was now occupied. I called back to the front desk and they said they didnt have any updates.. We paid for a king suite and we were moved to a queen suite. The bathroom smelled of sewage when we turned on the shower. Over all I was highly disappointed in the room and the property. It needs some major updates to the rooms the doors from the parking garage doors to the hallways were run down. Lastly you can hear all the noise and talking in the hallway.

Wouldn't recommend. Shower clogged walls are very thin and walking around lamps shaked fridge was very loud, bed very uncomfortable and loud getting out of it the pillows were flat and uncomfortable.

Perfect stay for solo or family. Stayed a whole week and kitchen had everything needed to heat fast meal

Let me start by saying that the area is not the best so I probably should have expected the hotel was not going to be great. The pictures online are very very deceiving. Upon arrival, the elevator going up was broken, or at least the button was not pushable. I asked the front desk clerk and he was so put out by having to do any work. The couch in my room has mystery stains on it. The carpet was gross. There was left over black curly hair on our bed. The bathroom had plywood holding up one side of the vanity. The tile was cracked. It was awful. The pool was big but it was super murky. I would definitely not recommend staying here ever again. Not to mention parking was $29 a night.

I stayed here as a family for 8days and we really enjoyed our stay. Will stay here again

Our hotel bathroom wouldn’t flush so we ended up having to go to the one in the lobby. The pool has the vacuum still in it and it didn’t look very clean.

Clean

Place was very well used but very clean. The staff member who checked me in in the evening and the one who checked me out, were both very helpful. The bed was comfortable and the air-conditioning worked well. The only downside was my own fault for not checking it, but paying for parking was not great.

Todo estaba excelente sería una excelente opción para el proyecto viaje

Amazing place feels just like home!

Very clean room. Good breakfast. Pool was refreshing.

Excellent Dallas location near North Park Mall and easy access to Interstate 75. Nice pool and good free breakfast!

Rooms were clean, staff was kind and breakfast was ok. Kids enjoyed the outdoor pool!

Loved our stay, the employees were very helpful and attentive. Breakfast had plenty of options we will definitely stay again.

Really nice and quiet hotel. Great variety breakfast. Well maintained, comfy beds, cold AC and clean.

My only negative thing would be the pillows were way to soft other then that it was worth the stay

The staff was so kind and the breakfast was great. Our comments are about the property. It’s long overdue to be updated. While the location is perfect, the property is showing its wear. Our bathroom had suffered extensive damage on the ceiling and to the bathroom vanity. The pillows on the couch need to be replaced as stuffing is visibly coming out. All the chairs in breakfast lounge need to be recovered. All carpet is so worn ans all feels very dingy. We also killed a giant cockroach in our kitchen our first evening. The property is way overdue for a revamp and refresh

Too noisy, close to highway. Nobody at the desk for 20 min , so we came back later to get registered and get keys. No remote control for the tv. Water dripping from AC unit above tub that splashed toilet seat. Roaches in the kitchenette. Terrible breakfast. That’s about it.

Only had one minor issue with garage door locks not working on levels 2 and 3. We got to the property late and my elderly mom was with me, we were inconvenienced had to walk multiple steps to the first floor to get into our room. The locks were indicating a low battery which should have been an easy fix and property maintenance should have been aware if maintained properly.

Trip was okay. Had to change rooms due to a leaky fridge. Took stairs at times and the smell was awful. Carpet needs cleaned or taken up. Pool wasn’t available at 10 had to wait until around 11. Front desk staff was friendly and help and took care of our needs. Breakfast was good.

Great hotel and a great price. Worth it.

We love staying at the Hyatt House when we visit our daughter at SMU.

Pretty nice place and will be back.

I came for the pool. Loved it! Spacious room. Up to date bathroom. Clean. Great water pressure. Breakfast was good. I loved the blueberry muffins. It was very close to the mall and other shopping stores. Convenient. I enjoyed my stay overall and would return.

Good

the breakfast is too much limited 😕

Great place to stay. We stayed the week here. Room was very clean. Property maintained very nice. Thank yall

Everything was good but the breakfast was fair. Had read the breakfast was great but no bacon or sausage! Really! Only diced ham……..Oh well!

Nice property with a great location. Friendly staff and a good breakfast to start your day. Our go to spot when traveling to Dallas.

Clean room,the staff was very kind.

Hotel is showing its age. Should not pay top dollar for this.

Everyone is so friendly and accommodating.

Great location, great staff. Hotel is outdated

Very nice and cleaned . Great breakfast

Lovely staff, lots of space. The breakfast was fresh and many options. Pool and hot tub were top notch.

My toilet was leaking and there was water on the floor and my clothes would get wet and we were not able the bath

Good location, nice neighborhood. Good price. Room configuration and lighting good. Room AC quiet. Sofa bed good sized and reasonably comfortable. Well equipped kitchenette. Nice breakfast. Lobby common areas nice. Staff friendly. Waived our parking fee ($29! - really??) Cons: This is a Hyatt? Facilities clearly not maintained at typical Hyatt standards. Pool area blah. Guest room corridors blah. Room kitchen floor sticky - didn’t take off my shoes on carpet areas!

Room was clean. Easily accessible

It was ok.

It was everything the listing said it'd be. 10/10 recommend.

The rooms were clean. The staff was friendly. The breakfast was served hot and tasty. Kitchen was very clean. Parking was secure. It was easy to everything. Mall was 2 miles away to the right. Food places were right up the street. Close to DFW and downtown Dallas.

Unfortunately, the room was not as clean as expected. There was some dirt in the corners of the floor, and the bathroom mirror had noticeable splatter marks that appeared to have been left from previous guests. Additionally, the pull-out sofa bed had a visible stain, which made my son uncomfortable using it. At check-in, the front desk staff accidentally assigned us a room that was already occupied. We discovered this upon entering the room and finding a teal-colored backpack on the sofa. We were preparing to report it to the front desk when the staff member came to inform us of the mistake and moved us to the room next door. While the issue was corrected, there was little follow-up to ensure we had everything we needed, and the staff member seemed somewhat distracted. On a positive note, the bed and pillows were very soft and comfortable, which helped make our stay more enjoyable.

Breakfast is okay.