Home2 Suites by Hilton North Dallas Central Expy

not a thing

Really appreciated Reggie for helping me out after a long 4 hour drive. Everyone was super nice and the stay was perfect. We will be back!

Front desk guy “Jose”

Very cozy and clean There was nothing not to like

There was nothing not to like

Exceptional

Exceptional

The property was very clean and up to date.

The property was very clean and up to date.

I enjoyed the hotel other than the people above me. I don’t really feel like I got much sleep because of it. One thing I hated was the $300 hold on my card after playing for the room.

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The place is very clean and a wonderful place to stay.

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It was great !

breakfast was great only thing was waffle mix was not cooking properly but staff was super friendly. my door did not close properly so was very hard to open and close and was told i had to wait until the following morning for maintenance. also shower head was spraying from the back end of the shower head was told that had to wait for maintenance in the morning as well the repairs needed to my unit and the waffle mix was not regular had some type of black specs as if it was wheat or something

Superb

breakfast was great only thing was waffle mix was not cooking properly but staff was super friendly. my door did not close properly so was very hard to open and close and was told i had to wait until the following morning for maintenance. also shower head was spraying from the back end of the shower head was told that had to wait for maintenance in the morning as well the repairs needed to my unit and the waffle mix was not regular had some type of black specs as if it was wheat or something

Everything was nice

Everything was nice

They were painting ij the romm right beside us. And the one right across from us. The fumes gave us all headaches. Keep customer off the hall that you are painting .

They were painting ij the romm right beside us. And the one right across from us. The fumes gave us all headaches. Keep customer off the hall that you are painting .

Traveled to Texas for a surgery that was got canceled the first day I was there. I asked 3 different managers to please consider issuing a credit for future travel since I would be returning for the surgery. Managers said, "No." Waste of money.

Exceptional

Excellent hidden gem. Close to restaurants. Quiet and quaint. Would definitely recommend staying here again.

Exceptional

Coffee old and cold at 6am.

Great location for our needs

Staff was excellent

I will definitely book there again.

Home2Suites is usually my go to when traveling. Always a great experince, until now. Front desk staff was INCREDIBLY Rude. They seemed bothered that I had questions and would only answer with grunts. One of the elevators was not working properly and I pointed it out to the front desk only to have the guy turn his back on me and start talking where he was going that night. Food was Ok. Room was Ok. But the entry way and the front lobby just looked semi-abondoned. Like I said I usually look forward to my stays, but this time, I almost did not want to come back for my 2nd night. Shame. It was our 34th Wedding Anniversary and I wanted to do something nice for my wife. She was not impressed with all the good things I had told her about these hotels. As far as I am concerned. Dallas was a bust. And will remain out of my travel accomodations.

n/a

The door stuck on our room. There was a pillow that was filthy/stunk on the bed.

Pleasant place to stay.

Everything was nice. Clean and bed was great.

Breakfast- You need to do better with the “bacon” if you could call it that. Overcooked and did not taste good. Uneatable, picked up three pieces, broke off a couple of bites rest went in trash.

The best thing about this hotel was the food they provided: breakfast, lunch, and dinner. Delicious meals!

They pretty much thought of everything for a traveler in need of a home away from home!

Great location for my needs. Quiet usually except this stay there was an alarm dog across the hall.

We were there in the middle of August, in Dallas, so it's hot. The lobby area was hot, the hallways were hot, the elevators were hot. The a/c was not coping very well. The first room we checked into, the a/c was barely working and the room was hot. Even after a couple hours it was still hot. The remote to the TV didn't work, and we happened to find out by accident our door didn't lock. You could walk by our room and just open the door whenever you wanted. We did ask to move rooms, and was placed into a room just down the hall so the move wasn't bad at all. The new room worked much better. The pool was also supposed to be reopened by the time we arrived, but after our three day stay the pool was still closed. The breakfast was also pretty good, except the yogurt machine was always empty.

There were roaches on the bathroom floor, location was difficult to find.

Perfect space for what we needed. Close to clinic. Delicious food nearby. Great staff. I will stay here for every visit to the clinic!

Great place to stay… breakfast was a little picked over, but refilled when asked. Could use more protein or fruit choices, but we found plenty to satisfy us. Rooms were huge and kitchenette was nice!

The staff was very nice, friendly and very helpful. Hotel was very clean as was the room. The breakfast was like any other continental breakfast that hotels offer; so no complaints. The coffee was hot and plentiful. I would definitely stay here again.

We used this hotel for an overnight stay before closing on our house. The location, room, bed and friendly staff were very good.

Clean facility

Rooms were clean, staff super friendly, breakfast had a lot of options but lacked flavor.

It wasn’t an excellent hotel like the Expedia review says. Not the greatest area. Water was off when we got to our room. The halls and elevators were very hot. Rooms weren’t the cleanest.

Good stay

Property needs work

Everything was great. Just wish there was little bit more of a variety at breakfast

Room was nice. Only problem was the bedroom ac was noisy.

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We just had a 1 night stay at this hotel. I was slightly worried when we walked into the lobby because it seemed a bit dark and looked dated. The clerk that checked us in was very nice. When we got to our room, we were surprised at the size. Very large room, well appointed, clean and very comfortable beds. Although we only spent 1 night, we remarked on how nice this room would be for an extended stay traveler.

When we arrived hotel was beautiful but when we got into our room it was terrible floors were dirty carpet was dirty, the bed was dirty trash all over the room. I called front desk guy he was super helpful !! Told us he can switch us rooms in the morning! But did get us new bed sheets etc point is this hotel was dirty! Our experience there was horrible! Other than the room being dirty the shower was disgusting wife had to clean it !! Next day we tried to go swimming and the pool was disgusting , hazy, and dirty!!! Looked like it hasn’t been cleaned in a WHILE!!!! Our room never got cleaned ! And we told house keepers to come clean and never did!! Never again!!!!

Great hotel and safe parking

everything was good and went well. breakfast wasn’t bad and options were solid. staff was helpful. the only downside was a roach in the hideaway bed but they moved us into a new room so that was a plus

Staff was friendly and room was room. Just as advertised. We went when the pool was under maintenance so my kids missed out, but it was a great stay.

Really enjoyed our stay, the property is well maintained and well located. The breakfast options were excellent

Hotel was under construction and had many dogs that barked early in the mornings. Breakfast was very simple.

Front desk ma

Great location great location

It was good the staff was excellent even the pool. Very family friendly

I will always chose Home2 Suite… it has EVERYTHING we needed for our stay… morning breakfast, great room layout and loved the kitchen set up… even though we did not cook… great staff and exceptional price… We will always chose this HOTEL

The property was nice and so was the staff

Friendly staff, comfortable bed our room was recently remodeled so it was nice.

Perfect to stay. I will stay again.

Nice and clean facilities

The room was large and nice. Bathroom was clean and had a shower with a glass door.parking was free.I would stay again.

Hilton staff needs to face the consequences for this behavior. I can only imagine what they have done to other single female guests.

Location is not right on the Hwy.

I had a service dog and the property waited till I checked out to add additional fees to my credit card..very deceiving hotel!!!

We will definitely stay here again next time we come to Dallas. The room was very accommodating for us having children. We also all enjoyed the breakfast!

Overall, I had a great stay. The check-in process was seamless, the front desk team was incredibly helpful, and I loved the quiet, secluded location. My only complaint involves the guest room doors; they are very heavy and slam loudly. It was quite a shock to be woken up by a loud bang at 4:00 AM. Aside from the noise issue, it was a wonderful experience.

They gave the wrong receipt.

Not used the breakfast. Parking was good room is clean. The Kitchen was surprisingly useful abd unexpected

Comfortable quiet no issues with multiple stays at this location

Breakfast was awesome, room was comfortable and clean. Staff helpful

Breakfast was fresh but on the cold side. Parking kinda far from check in desk.

DO NOT STAY HERE or other hotels close by. A bunch of vehicles were broke into and it’s such a common occurrence there is a security trailer in the parking lot that does no good and the cops don’t even respond. Multiple windows smashed and damaged, a stolen truck. They know they have a problem.

No the treadmills weren't working

Clean and seemed secure

Location, staff, clean.

Low the gym and the free breakfast. Staff was cordial and attentive

We checked in and went to our room, however the keycard would not unlock the door. Went back down to speak to Anthony ( he was great) He said the battery may need to be changed on the door. He text someone in managment who for the life of me could not understand we never entered the room. He kept asking Anthony if our stuff was in the room. We were not able to unlock the door to get in. Apparently the hotel was booked. Anthony had to find us another room for 2 nights. He mentioned we may have to switch rooms on Saturday but he wasn't sure at that time. Check in took 45 min total. from 9 - 9:45 pm. There was 3 other people waiting to check in while Anthony was waiting on text from management or maintenance. Our room was nice and we would stay there again,

Great room and location

Located in a quiet area. Facilities very accessible.

Everything very good. You should stay when you come to Dallas 😃

Excellent customer service Breakfast poor system with crowd Nice variety of food Comfortable room

Nice location

Great place! I would like to stay there again soon!

Could use a little update but everything was clean and breakfast was good!

Very nice and clean

Clean room. We were only there for a night but room and facility is good for a long stay. Bed comfortable. Breakfast typical hotel food.

The staff was friendly and helpful.

Room was clean.

Aaron was amazing. So professional and friendly

More attention to details needs to be given when cleaning. Build up of dust and lack of thorough vacuuming is apparent.

Overall, this is a nice hotel. However, there was a large contingent of college athletes in attendance, so breakfast items needed attention. Particularly, the oatmeal was cool, instead of warm near end of breakfast time, and the 2% milk needed to be refilled. Also, our room’s toilet seat was loose and could not be tightened with the attached screws. It was broken from the hinges. I did not tell management as we were only staying 2 nights. I did report upon check-out as I did not want management to think we broke it. I reported that it was broken upon our arrival. Overall, this is a nice hotel. This was our second time staying here. I would definitely stay here or at other Home 2 Suites again.

The rooms were very clean, the AC worked well and the setup was efficient. The hours for breakfast are very accommodating and the housekeeping staff did an amazing job in keeping us stocked.

Clean rooms, nice staff

Great nights rest

We liked the size of the one-bedroom suite. We liked the breakfast options. We would like to have had more cover for the bed. We expressed concern about shower water and maintenance worked on it immediately. Overall, this hotel is well-maintained and well-organized.

water pressure was very good.

Great staff friendly and curious

Place is nice and we comfortably enjoyed our stay

Hotel was Hilton level with great staff, but even as a Hilton Honor member I did not recieve a late check out as I went through Expedia--which is less expensive. You get the room next to the elevator etc. yet in this hotel the room is still great with a kitchenette.

Booked at a hotel so kids could swim and have some fun. The pool was closed the first day. The second day open but should have been closed. It was so cloudy you could not see the bottom. Also, the only thing my kids like at breakfast was waffles but the dispenser broke so they would let you get waffles. Thankfully the sweet lady saw my frustration and filled cups with batter so we could make some. It’s in a nice area and comfortable.

The breakfast was average. I wanted there to be more of a variety of healthy items. The bed sheets were uncomfortable and looked like they were bed skirts instead. I did not sleep that well because of the sheets

Great customer service

Great customer service

Great customer service

I had a great time but have never been more disappointed in a hotel for the incidental charge. That price is crazy. You took away money I could have spent on my child. It was a trip to celebrate being together before I move. I was in 2 other Hilton hotels on my trip and neither of them charged that ceazy price. Very disappointed in how the staff didn't even care that the price was to much. They asked me if I wanted to cancel reservation. I have decided to not return to your location for that reason and have told family and friends.

The staff was friendly and the hotel was very clean.

Love the area. Love that it is so close to SMU. Anthony is a sweetheart! He took great care of us at check-in.

I had a wonderful stay at Home2 Suites North Dallas! The staff was welcoming and made me feel right at home. The rooms were clean, comfortable, and spacious. Perfect location too— 5 mins from the mall! Definitely would stay here again!”

We also were able to wash/dry our clothes while working out. I would stay here again.

Decent place and the rooms are plenty big.

Home 2 Suite is always the first place I look for when I’m traveling with my family. It’s always clean and ample amount of space in the rooms for my family of 6. Breakfast is always good when available. Parking is always great! This particular building showed some age though. The mattress was collapsed in the middle and we would eventually roll into the center by middle of the night. Toilet did not flush very strongly and sometimes had to be flushed twice. We actually lost water completely for a few minutes but it came back with no further interruptions. I understand things happen and it won’t keep me from booking again. I just hope Hilton takes proactive measurements and “freshen” up their business.

Clean spacious room, didn't have a do not disturb sign, asked twice and never received one. Also the phone in the room didn't work I had to use my mobile phone to call the front desk. The pool was very clean, we just didn't like the breakfast.