Holiday Inn Express Dallas Medical-Market Center by IHG

I’m still waiting for my 100 deposit past the time they said they was going to give it back

Nice area With near a by corner store and a grocery store. Great staff!

Buena atención

The friendliness of the staff. We ended up checking in very late. They were very nice about it. We didn't have time for the outdoor pool, but it is open when it is warm enough, even in October. You can see the pool from the check in desk. I could not find the pool last time I was here. There is a dry erase board listing the breakfast choices for the week so you can decide if you want the free breakfast for that day. We did not have time for breakfast this day. I can't think of anything.

Excelente ubicación, el servicio, la limpieza, el desayuno. Si necesitaria regresar me volvería a quedar sin dudarlo.

The staff is kind and helpful. They need to keep up with regularly maintaining rooms, our toilet kept making "noises and had flushing" issues.

Cleanness and the staff none

Rooms were very very nice. Will stay there again

Easy check in very clean

Outstanding staff. Comfortable and clean beds and rooms.

The breakfast was amazing!!!! Eggs, bacon, sausage, biscuits and gravy, pancakes, muffins French toast. Coffee bar was sooooo good. Rooms were clean and staff was nice, free parking was awesome .

This hotel is just tired and in need of repair. Staff was nice and responsive.

Missed breakfast as our appointment was at 6:30am, same time breakfast started. No coffee in room.

Very Central!

Room was very clean, spacious and comfortable. The breakfast was delicious and a good variety was offered. The staff was super friendly and helpful. Comfortable beds was the cherry on top! I was not thrilled with the entrance/exit from the hotel, but that is probably just me and nothing the hotel can really do. It was located near everything we were doing.

Check in girl was rude. Other than that it was amazing.

Newly remodeled. Very clean and comfortable

Front desk staff was very helpful.

Location Nothing

Staff was very customer oreintated and accomadating

Located within a few miles of Baylor Scott, this hotel proved to be a perfect little rest place in the evenings while we cared for my mom who was being treated at Baylor Scott. Great little breakfast buffet, good service, nice comfortable stay!

The biggest positive was its convenient location, just three to four minutes from the wedding venue we were attending and according to my husband the breakfast was good. The staff was very friendly Our stay at this hotel was very disappointing. The lighting was poor, there was very few handicap spots, property maintenance was poor. Upon arriving there were a couple of stragglers walking onto the property. As we were leaving out for the wedding, a guy was again walking around the property as if he was looking for something to take. Unfortunately, the overall experience fell far below our expectations. The bed was crooked and could not be straightened, the pillows were flat, the toilet handle had to be adjusted to fill up with water. Bathroom was small, barely could turn around in. It definitely needs updating the entire establishment. The parking situation was horrible, and the condition of the property and surrounding area did not make us feel comfortable. The view was also unpleasant. Based on our personal experience, I would rate this hotel a 2 out of 5. The convenient location and breakfast was its only real advantage for us. I would not choose this property again, and I would encourage future guests to look carefully at recent reviews and photos before booking.

The biggest positive was its convenient location, just three to four minutes from the wedding venue we were attending and according to my husband the breakfast was good. The staff was very friendly Our stay at this hotel was very disappointing. The lighting was poor, there was very few handicap spots, property maintenance was poor. Upon arriving there were a couple of stragglers walking onto the property. As we were leaving out for the wedding, a guy was again walking around the property as if he was looking for something to take. Unfortunately, the overall experience fell far below our expectations. The bed was crooked and could not be straightened, the pillows were flat, the toilet handle had to be adjusted to fill up with water. Bathroom was small, barely could turn around in. It definitely needs updating the entire establishment. The parking situation was horrible, and the condition of the property and surrounding area did not make us feel comfortable. The view was also unpleasant. Based on our personal experience, I would rate this hotel a 2 out of 5. The convenient location and breakfast was its only real advantage for us. I would not choose this property again, and I would encourage future guests to look carefully at recent reviews and photos before booking.

Perfect location

Comfortable bed, quiet room, good breakfast, fresh towels every day thank you holiday express for a wonderful stay

Great hotel

Staff was friendly. Breakfast was good every morning. I would stay again

We have stayed here several times over the past few months and have always found the staff and services much better than other local hotels. Over the past year we have stayed at several hotels in the area and while this hotel may not have valet parking or other visual decorations in the lobby area we have found the staff and accommodations similar to or at times much better than others. Highly recommend this hotel to those needing to spend a night or two while in town for a medical appointment.

Ac did not cool my kids were sweating

Ac did not cool my kids were sweating

It was a great experience wonder staff that was helpful and the complimentary breakfast was great

Great place to stay when visiting UTSW.

Always a great stay here!

For a property that you can walk around freely to any floor without a keycard, it felt very safe. There isn’t valet or covered parking options, but it does feel safe.

For a property that you can walk around freely to any floor without a keycard, it felt very safe. There isn’t valet or covered parking options, but it does feel safe.

Breakfast was great, it was close to the medical facility we came to see, staff was very nice

Room was clean beds comforting

It was very clean and all together very accommodating. They have a luggage room where they can store your luggage after you check out which was really helpful.

The bathroom wasn't fully cleaned; it was hair on the sink and the toilet.

The staff was rude and liked to do the side eye

The staff was rude and liked to do the side eye

The bathroom wasn't fully cleaned; it was hair on the sink and the toilet.

The stay was good only thing was that the room I had some stuff look like it was broke or hanging and I had to take pictures to show the staff when I check out. When it comes to breakfast BRING YOUR OWN SEASON!!!! Last thing is the ac vent wasn’t totally clean .

Everything went well just as I expected. Nothing

Everything went well just as I expected. Nothing

However, the hotel itself was very nice and clean. The bed was comfortable.

My room was a little warm

Second time visiting this location and everything was great! No surprises and the staff was courteous as always.

First impression- clean. Staff was helpful and pleasant. Room was just as promised. AC was ice cold. In room fridge stayed cold. All around just very clean and easy to get around.

The property is very old. It's not like the picture and if you don't mind prostitutes and old men picking em up in the parking lot, and I guess it'd be fine

Had roaches in my room.

Everyone was very pleasant and helpful. They got everything I needed very fast. The breakfast was very good with lots of variety. I would 100% tell all my friends going to Dallas they are the Best!!

Our room was very clean and comfortable. Staff was amazing. We needed a place to stay near the airport. It was a very short drive away. I highly recommend this property and I will be staying here again on my return trip

Good was there two days very peaceful .

I really liked the location. The room had a nice layout with plenty of lighting options.

Completely not understanding or accommodating for those who have special needs or mental illnesses. The manager was absolutely horrible. My husband and I travelled from Oklahoma City to seek urgent neurological treatment at the local Amen Clinics for a brain injury he suffered. Upon an assumption that was incorrect we were asked to leave after having already paid for our room with the last remaining funds we had and was told we would not receive a refund. When I explained to management that my husband was suffering from suicidal thoughts and needed to be talked off of the ledge which is why there was a disturbance he offered a refund but told us it would take up to 3 business days. We had to find another place to stay that same day, choosing between having money for gas and food or another place to sleep after just paying $5800 for brain scans. Someone needs to train management to seek answers before making assumptions and kicking guest’s out without talking to their guests directly first.

It's actually one of the nicer Holiday inn expresses I've stayed at. This is very clean with lots of free parking and it look like the rooms have been renovated recently. I would absolutely stay there again

Was a great property, great area.

Great location

The rooms are well kept and the staff were helpful. Ignore the some of the wild complaints. Noise was a minimum. Will stay there again in the future.

We were very pleased with out stay here, it's quiet, easy access to restaurants, Kroger grocery store. The front desk staff was amazing, friendly, accommodating and efficient!

Excellent Breakfast. Excellent AC.

The room was clean, there were a few stains on the comforter and pillow cases but other than that very and very clean bathroom. The room itself was in good shape. My only complaint is I asked for extra towels twice and never got them. Not a huge deal at all. Would stay there again if in the area.

Air conditioning was very loud the entire time. Also the bathroom wasn’t very clean. The entire staff was very nice. And breakfast was good.

Only stayed one night but staff was friendly, rooms were clean and comfortable. Would stay again.

The room was clean, but the air conditioner didn’t help keep the room cool. But other than that it was a good stay. Would stay there again.

La toalla estaba sucia pero todas las demás veces que me he quedado todo está perfecto

This place is Terrible, do not stay here

We had a great stay! The room was clean, comfortable, and well-maintained, and the staff was very friendly and welcoming. Everyone we interacted with was helpful and made us feel comfortable during our stay. Overall, we had a pleasant experience and would definitely consider staying here again.

The hotel staff were very accommodating and the room was spotless and the breakfast was very good also. We felt very safe due to the security and the gate around The property

The room was very clean and bed was comfortable. Priced well for a quick trip to Dallas.

Girls playing air conditioners great

Room was cleaned nice…breakfast was good and had quite a lot of choices…really enjoyed it.

All good

Clean room and staff was helpful. Good location.

Clean room

An older hotel that was updated. Super convenient if you need to be at one of the local Medical Center’s, free parking was also nice. Didn’t eat the breakfast, but the breakfast looked pretty good.

Our toilet was not flushing and the maintenance staff was rude and of no help telling me they were short staffed and when I told him that I can’t stay in a hotel where the toilet was not flushing and that if they can refund me I’ll find another place he said he will be happy to give me a refund. The hotel shower was not pulling up all the way and water kept gushing out of the bathtub at the same time. The hallways smelled like smoke even when it’s supposed to be a smoke free hotel. I for the life in me have no idea why this hotel was high rated. The room was small in size and I was just annoyed the whole time thinking we should have booked another hotel instead. It’s the worst holiday inn I’ve stayed in so far and I’ll definitely be staying away from this one next time I’m in Dallas

Downtown is easily accessible from this hotel. The hotel was surrounded by a variety of restaurants.

Staff was wonderful. The room was clean but only barely. Still garbage in the can and food in the fridge. The ice maker was not working and breakfast staff was difficult to communicate with. I asked questions about the food and she only smiled and nodded. Not her fault I think management needs to correct this.

Staff was great. The rooms were good overall. We had two rooms, the rooms were good size. One room had no issues, the other room had issues with the air conditioning. It didn’t work properly and it was not cooling the room.

Great room, helpful staff, nice breakfast selection

The room a building looked new, clean, and well maintained. The staff were very attentive and friendly. Thank you for the full breakfast, too. Overall, I had a great experience.

The staff was great . The room need improvement stains on carpet and hand prints on door.. breakfast was great as well

Would stay here over and over again!

Everything was great! No complaints

The front desk personnel were efficient and very helpful. The room was very clean and welcoming. Much better than several other local hotels in the area. Would not hesitate to stay there again and have already recommended this locations to others.

Nice big rooms! Well maintained and close to restaurants. The bed was very comfortable. I would stay here again.

The breakfast was great with a nice variety of hot foods.

The property was nice and clean and the staff was very attentive.

Thank you for such a comfortable stay.

The staff at check in were very friendly and helpful. The room was great with the exception of the button that switched between bath and shower water was broken and the shower only ran with half the water resulting in low pressure. The biggest disappointment was that they didn’t have a waffle maker in the breakfast area. I thought all hotels had those! In its place they had a pancake maker. That would have been ok, but it was broken! I settled for a mediocre cinnamon roll and a glass of watered down orange juice. Every thing else was great.

Staff were extremely helpful, kind, and professional. Hotel was nice, clean, and a comfortable stay.

toilet flush was working on and off.

great location for medical center; right next door to great diner, Original Market Diner.

Have falta más varied en el desayuno

Comfy and clean

Everything was great

Beds very comfortable

It was a good stay and the place was very nice

The hotel lobby and grounds were very clean and well maintained, Front desk staff was polite, housekeeping was helpful. Breast was presented nicely I would definitely stay here again. Centrally located to where I needed to be 30 min drive to Arlington.

Very good !

Great location and price for an appointment I had at nearby hospital. Hotel was clean and staff very courteous. The parking lot was a little dim for our liking but that would be our only negative comment.

The hotel was disappointing. Our room was right next to the buffet area and lobby. There were constantly guests walking by and noise from outside our room, especially in the evening before the bar closed. The air conditioner was incredibly loud. The breakfast buffet that we paid for would have been poor quality for a free breakfast. The potatoes and french toast was too dry to eat. Pastries were smashed in the case, eggs were dry. We left disappointed and still hungry.

We did have an issue getting into our room. The upper security latch was bent, preventing the door from opening. They sent maintenance right up to fix it and we didn't have any other issues.

Property was okay and conveniently located. Room was hot. AC worked sporadically.

It was a good Hotel. The room was very clean and had some nice mirrors. The breakfast was included and the hotel also offers free parking so it was very convinient

The front desk staff was very friendly and super helpful.

I enjoyed my time in Dallas. I wish there was a shuttle for pickup or to drop off downtown maybe somewhere centrally located, but I definitely understand that could involve a lot of moving parts to coordinate that.

Amazing room and service. Very clean, staff very nice. Will definitely stay again when I visit.

The hotel was very nice and clean, had trouble getting into my room but the staff were very helpful also used to the pool it was clean and very relaxing. The breakfast was great.

Very good!!

Amazing breakfast

The area was a bit sketchy but okay. The rooms were very small. Our door didnt close well & I had to literally push a towel up to the bottom of it to block the light out from the hallway. The A/C never shut off and the train was outside our window. It was very clean & friendly staff but we wont go back.

Beautiful, very clean rooms, close to U T Southwestern

The room was extremely big, lots of space. It was very quiet and comfortable.

The hotel is pet friendly, they did have restaurants near as well as rest stores and other shops. The staff was very friendly and the establishment was clean. I can't really comment on anything else because all I did was work come back and go to sleep.

Great place I will back

Zzzzzzzzzssss

Amazing service overall by the staff