Hilton Dallas Lincoln Centre by the Galleria
About Hilton Dallas Lincoln Centre by the Galleria
This North Dallas luxury hotel is located directly across from the upscale Dallas Galleria Mall. Free Wi-Fi is accessible in public areas. An outdoor pool is featured. A flat-screen cable TV and mp3-compatible radio is offered in each guest room at Hilton Dallas Lincoln Center by the Galleria. Upscale linens and premium bath amenities are provided. Coffee-making facilities are included. Crockett’s Restaurant serves contemporary American cuisine with a Southwestern flair. Regional tapas, specialty cocktails and martinis are featured at the H Bar. A fitness center and business center are offered for guest convenience. A free transfer service within a 3-mile radius of Dallas Lincoln Center Hilton is provided. Room service is available. American Airlines Center is 10 miles away. Dallas Love Field Airport is located 8 miles away from Hilton Dallas Lincoln Center by the Galleria and DFW Airport is located 16 miles away from the property.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Valet parking
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- Pool
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
Reviews
The hotel reviews are mixed, with guests praising the cleanliness, comfort, and friendly staff, but expressing dissatisfaction with parking fees, poor customer service, and maintenance issues. Some guests also complained about noise and lack of dining options.
- Clean and comfortable rooms
- Friendly and helpful staff
- Parking fees and issues
- Poor customer service and maintenance
- 5/5
The room was clean, the staff was friendly and welcoming, and the location was very convenient. Overall, we had a pleasant and comfortable stay. I would definitely recommend this hotel!
- 5/5
Definitely recommend booking!!!
- 2/5
This is the first hotel I have ever stayed in where I asked the staff to arrange a taxi to the airport and they refused to do so. It is also the first hotel I have encountered that does not serve espresso at breakfast. To my astonishment, the waiter actually suggested that I order one for delivery from Starbucks!
- 5/5
Fast service clean room,
- 3/5
Beautiful property,However for the Price, The room wasn't worth the price. Especially when it came to the Bathroom, Very small and outdated. The A/C & Heat wasn't working properly and when we tried the Heat, it started burning and smoke filled the room. Obviously we immediately shut it off and called the desk. Maintenance came and repaired it but that experience wasn't fun. Also there is only 2 Handicap parking spaces for the entire Huge property. Valet is $42 per day and self Parking across the street is $27. All in All, This Hotel is not worth the price.
- 4.5/5
Great location, very clean and comfortable The water pressure could have been better.
- 4.5/5
Great location, very clean and comfortable The water pressure could have been better.
- 5/5
the parking fee is not really worth why this property charging parking fee.
- 4/5
Room feels old, lobby was good though, Helpful people in the front desk but the valet staff were not professional, they wouldn’t talk to you even when you’re trying to talk to them & being nice to them and kind of cheer them up !! All these if you can find them!!
- 5/5
Rooms clean friendly customer service. Location great
- 5/5
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- 5/5
Wonderful hotel
- 5/5
Clean room, nice hotel. Free parking. Great place. One of my favorites in Dallas.
- 5/5
From the moment I checked-in to the moment I checked-out, every staff was so helpful and welcoming. Stephanie assisted me with my check-in, being that I was by myself, and she was wonderful. Ordering room service was a breeze too, especially with the help from Jessica who delivered the food and was very friendly doing so. All in all, I will for sure be returning. Whenever I'll be traveling to Dallas, I am staying at this hotel ONLY. Highly recommend!
- 5/5
Everything was excellent!!
- 5/5
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- 1/5
They left me stranded at the Galleria for starters. No one bothered to tell me the "free" shuttle stopped at 7 pm. Staff didn't seem too concerned about that. Road noise was HORRIBLE, and the curtains don't close all the way. Never go back...Ever!
- 3.5/5
Cleanliness No microwave! Didn’t like being charged three dollars for water.
- 3.5/5
Cleanliness No microwave! Didn’t like being charged three dollars for water.
- 5/5
My fiancée and I had wonderful experience staying at the Hilton. Great location, helpful staff, and a nice room. We will definitely stay here again the next time we visit Dallas, Texas. I would highly recommend this Hotel.
- 5/5
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- 4/5
It was great if you need somewhere cheap to stay this is the place for sure I’ll def be back
- 5/5
Amazing Experience! Greatly taken care from the moment we got there.
- 5/5
Clean property friendly staff
- 5/5
We loved our stay there. We had a nice view of the city the hotel is also very nice and clean
- 5/5
This was the nicest hotel we’ve ever stayed in!!
- 5/5
Great hotel, friendly staff.
- 5/5
Great hotel, friendly staff.
- 4/5
Very clean and nice room, bathroom. Not a lot of interaction with staff. Easy access from freeways, convenient location.
- 3/5
Muy buen hotel personal del hotel y limpieza buena tranquilidad muy bien pero para mi es mucho más por fuera que por dentro ay mejores con mejor precio pero es lindo para pasar un fin de semana con la familia
- 4/5
We didn’t have a microwave
- 4/5
We didn’t have a microwave
- 1/5
Didn’t let me check in
- 0.5/5
I made it to my room at 5:15 pm or so … took a shower and the water was still in the tub when I came back from the opera house . Ac set on 70 felt like 80 I woke up sweating Access to the garage , and the water piping was messed up how did anyone not complain about the water issues
- 0.5/5
I made it to my room at 5:15 pm or so … took a shower and the water was still in the tub when I came back from the opera house . Ac set on 70 felt like 80 I woke up sweating Access to the garage , and the water piping was messed up how did anyone not complain about the water issues
- 4.5/5
Easily accessible, nice, valet was friendly & attentive The construction at 830am on Sunday. Saturday they waited till 11ish
- 4.5/5
Easily accessible, nice, valet was friendly & attentive The construction at 830am on Sunday. Saturday they waited till 11ish
- 5/5
Everything was very clean and put together. The staff did a great job of taking care of the rooms each day while we were gone. The staff was also incredibly nice and welcoming.
- 5/5
Property is very roomy and comfortable
- 1.5/5
Though the area is a little sketchy, it is close to the highway and mall. There is mold throughout the air vents of the property, the lobby being the worst. We stayed in room 302 and the bathroom was filthy. Pubic hair all over the bathroom tub, floor, and even one on the sink vanity area. There was even a blue eyelash in the tub. We were on a tight schedule our first day so we did not have time to wait for housekeeping, thank goodness I always bring Lysol wipes with me! Then there was the constant drip from the pipe above my tub all day and night! The TV we could never get to work, they said they’d have to send up an engineer to look at it but we declined. We just wound up watching the news on our devices. We were not a fan of the beds, we both woke up with lower back pain. But everyone is different, some might like the beds. The pillows and linens were good though. And parking, the parking garage is so far away if you want to self park. At $29.23 a day to self park is a rip off!!! With their room rates being on the higher side this parking fee is ridiculous. On the first night when we made it back to the hotel at 9:45pm, we thought it would be nice to have one drink before heading up to our room but the bar was already closed. I asked the man at the check-in desk about the hours and he said it closes at 10pm, I was like it’s 9:45 and he just repeated it closes at 10. We were exhausted and were not in the mood to be doing a back and forth. I forgot to add the door to the room, it was very difficult to open and close. You had to put your weight into it or jerk it hard to make sure it clicked closed. It was as if the door jam was warped. Very unsafe.
- 1.5/5
Though the area is a little sketchy, it is close to the highway and mall. There is mold throughout the air vents of the property, the lobby being the worst. We stayed in room 302 and the bathroom was filthy. Pubic hair all over the bathroom tub, floor, and even one on the sink vanity area. There was even a blue eyelash in the tub. We were on a tight schedule our first day so we did not have time to wait for housekeeping, thank goodness I always bring Lysol wipes with me! Then there was the constant drip from the pipe above my tub all day and night! The TV we could never get to work, they said they’d have to send up an engineer to look at it but we declined. We just wound up watching the news on our devices. We were not a fan of the beds, we both woke up with lower back pain. But everyone is different, some might like the beds. The pillows and linens were good though. And parking, the parking garage is so far away if you want to self park. At $29.23 a day to self park is a rip off!!! With their room rates being on the higher side this parking fee is ridiculous. On the first night when we made it back to the hotel at 9:45pm, we thought it would be nice to have one drink before heading up to our room but the bar was already closed. I asked the man at the check-in desk about the hours and he said it closes at 10pm, I was like it’s 9:45 and he just repeated it closes at 10. We were exhausted and were not in the mood to be doing a back and forth. I forgot to add the door to the room, it was very difficult to open and close. You had to put your weight into it or jerk it hard to make sure it clicked closed. It was as if the door jam was warped. Very unsafe.
- 5/5
Best get away venue The pool, clean environment.in short everything was perfect
- 5/5
Best get away venue The pool, clean environment.in short everything was perfect
- 5/5
The room was clean and the hotel is in a great location
- 5/5
A lovely facility with a breathtaking atmosphere Paying to park my car ?
- 5/5
A lovely facility with a breathtaking atmosphere Paying to park my car
- 5/5
Valet was very courteous and helpful. Front staff was friendly and check in was fast. Room was nice and clean. Will stay here again.
- 3/5
Safe and convenient. Easy parking
- 3/5
Waited at the front desk for 30 minutes to be checked in with only one person ahead of us. The bathroom had no counter space. Woke of to construction banging above at 6 am.
- 5/5
I enjoyed my stay at the Hilton, Lincoln Center by the Galleria.
- 4/5
Very clean and helpful staff
- 4/5
great property. Big hotel. Decently specious rooms. Pluses: great pool (outside), good dining (breakfast especially), grab and go Starbucks (can be long line), so-so to meh gym, Easy to find on GPS with valet parking. The only (small) negatives were construction was going on and some rooms may have some noise impacts during the day hours. Mine had nearly imperceptible noise and only for a minute. Gym was a 4 of 10 and the lobby and lower level were a little hard to navigate (easy to entirely miss the lower level restaurant and gym). I'd stay again.
- 5/5
Parking was expensive and breakfast was nice but not free. Not sure why but my partner became very sick after breakfast he lost it all. Overall we would stay there again if we needed a downtown Dallas hotel.
- 5/5
Great experience quite
- 4/5
Will stay there again.
- 5/5
2nd visit here. Always pleased!
- 2/5
The Manager was not friendly at all. There must have been construction going on the floor above me, I did not get good rest. All I heard was drilling and banging. The day I got there and the next morning.
- 5/5
Amazing
- 5/5
Great hotel.
- 5/5
Service was outstanding!
- 5/5
From the moment I checked in, I was welcomed by Mohammad at the front desk who made sure to give me the Hilton member perks allowing me to upgrade to a nice room. The room was King bed overlooking the city which made for a nice view and the bed was very comfortable although the pillows could use a bit more fluff. Really loved the TV had ability to watch through apps like Netflix and HBO and have games to play on screen for kids. The glass elevators down to the pool/gym/lobby area was a nice ride. Loved that the gym had many great machines including peloton and there were towels and water at each station as well a thoughtful wrapped green apple to pick up on the way out. Would come back here again!
- 5/5
The front desk staff was very friendly and professional. The room was nice and spacious. The bathroom could've used a bit of updating, but it was definitely clean. Hardly any noise, and got a good night's sleep every night I was there. Would stay here again.
- 5/5
Excellent
- 2/5
Paid a lot of money only to be given a room right next to elevator and was placed in an ADA room ( not ada) when asked about an upgrade they didn’t even make an effort to accommodate us or listen to us. When we arrived our room was muggy and ac didn’t work, again we asked for an upgrade but instead they offered their after hours hvac guy to come to the room to resolve the issue. Thankfully he was able to fix it, but a better accommodation would of been greatly appreciated considering how much we paid for it and for being Hilton Honors members
- 5/5
Everything was amazing
- 5/5
Excellent property
- 1/5
Worst hotel I have ever stayed at!
- 5/5
Everything was amazing
- 5/5
The guy checking me in was confused about linking my Hilton honors and got frustrated.
- 5/5
I enjoyed the outdoor pool! The room was clean also.
- 3/5
This hotel is not worth the hype. Everything looks worn out and rasty. The carpet smell moldy.
- 4/5
I arrived late for check-in and was informed that the king room I had reserved was no longer available. Instead, I was assigned a room with two full-size beds which was disappointing since I specifically requested a king bed. After getting to my room, I noticed there was no “Do Not Disturb” sign. I went back to the front desk to request one and was told that a team member would bring it to my room and hang it on the door. Unfortunately, that never happened and I was awakened the next morning by housekeeping knocking on my door. On a positive note, the room itself was clean, comfortable and well-maintained. While I appreciated the accommodations, better follow-through on guest requests and honoring room reservations would have made for a much better stay.
- 5/5
I liked how friendly the people were from the valet parking workers to the desk workers. It was very clean and had everything I needed. Stay was amazing and hotel was the best so far
- 4/5
It was very limited on the food choices and pretty much whenever you went somewhere to get a snack or something it was not easily accessible. I like the open area where you walk in, and you could easily see where the lobby was and locate all the staff, which were very helpful. The rooms were just right, and the amenities were good overall a good stay.
- 5/5
Legacy took care of us as we checked in. My guy was celebrating his birthday and he got red velvet cake in the room. Everything was very nice.
- 3/5
The overall stay was okay. I wouldn’t say that is a 4 star hotel. The location was the only thing really nice about this hotel.
- 5/5
Excellent facility and staff
- 5/5
Everything about the hotel is great. The room is very clean and spacious. The property is very well maintained. The only thing we did not like is that the pool area hardly had any staff members , so people were constantly smoking even though it is prohibited and a couple decided to have sex in the pool while kids were around. I emailed the front desk about that incident but it took a while for the security agent to show and he walked around the pool once and left again.
- 5/5
Everything was good
- 5/5
room is great and breakfast is wonderful, I prefer the room face the city view, it's quiet.
- 5/5
Great location… Friendly staff… Highly recommend
- 5/5
This Hilton hotel was absolutely beautiful outside and inside! It was very modern and each part of the hotel was more beautiful than the next. The bathrooms were absolutely gorgeous all around the hotel. The room was really nice and clean. The pool area could’ve been upkeep a little bit better there was food wrappers in the pool etc. but other than that it was still looking very clean and the hotel was an absolute pleasure to stay at!
- 4/5
All of the above Very nice!
- 5/5
More food options and longer restaurant hours on site would be helpful
- 4/5
Very clean rooms, Very helpful staff
- 3/5
They keep the pool water very cold so that no one gets in, in order to save on maintenance.
- 3/5
Staff was incredibly rude upon check in.
- 3/5
This is a huge concern and they should have disclosed this information prior to arrival or not given us rooms in the affected areas. Also not sure if there could be some safety issues
- 3/5
This is a huge concern and they should have disclosed this information prior to arrival or not given us rooms in the affected areas. Also not sure if there could be some safety issues.
- 5/5
Nice rooms, delicious food at the restaurant, breakfast cafe was really nice, especially David! So attentive and friendly. Amazing staff! Definitely would stay again!
- 5/5
Great location
- 3/5
T
- 4/5
yes
- 5/5
The staff was great.
- 4/5
Pretty good place to stay!
- 5/5
Clean room, helpful staff
- 1/5
It was hard to even manage walking through the lobby because of how packed it was and they are hosting this all weekend. We checked into our room and it was ok, but the room was a connecting room and the neighbors were so loud we could hear every word of their conversations. We ultimately had to switch rooms at 10pm which ended up being on a lower floor and not as nice as a room. The AC also did not work so it was unbearably hot throughout the night. I never write reviews but the overall experience was so terrible, especially for staying at the Hilton. They really should have made the stays for the weekend exclusive to the people attending the event. It was so strange to be subjected to that and so many people throughout the lobby and amenities which we didn’t feel comfortable using.
- 5/5
Everything was perfect
- 4/5
Great staff and location. The breakfast food for our convention was outstanding. I had a plumbing issue in my room but they took care of it. The down escalator from the lobby to the lower area broke but it was repaired after a few hours.
- 2/5
Arrived after midnight and both rooms AC were not working have to wait until they fix it. It took over an hour to cool even though the AC wasn’t very efficient. The hotel room is old no update the only thing good was the location
- 4/5
The property looks to have been recently updated. Rooms were clean. Location is convenient. Not a lot of choices for dining on property..
- 5/5
Great location - wonderful decor and appreciated the valet service!
- 5/5
Great breakfast, with a buffet and an omelet station. Vey attentive staff. The bar was on the small side, but with excellent service
- 5/5
Excellent waitress at the bar, her name was Alexa and she was very helpful and quick to take care of the table
- 5/5
Great
- 5/5
Lovely hotel
- 4/5
Great
- 5/5
The hotel is very nice. The self parking is a little weird, but overall a great experience!
- 4/5
Everything about this Hotel is nice except the rooms; they are clean but look very dated.
- 3/5
House cleaning need to improve tiles need to be mop , bathroom could be clean better .I reported that I found a Roach in the closet coming down from the vent and this was not a baby roach it was a good size roach.The security was very concerned but the customer service lady when I tolled about the roach she said it was the weather no concern at all from her she made it seem it was ok.I was not happy with her .But Security took more interest in this issue.We took pictures on this issue.
- 5/5
Stephanie at the front desk went above and beyond to make sure our stay was extraordinary
- 5/5
Great stay !
- 3/5
Shuttle only goes 3 miles from hotel...does not service airports...
- 5/5
I had an outstanding stay at the Hilton and couldn’t be more impressed with the overall experience. From the moment I walked in, the staff was welcoming, professional, and attentive to every detail. Check-in was quick and smooth, and I immediately felt valued as a guest.
- 2/5
The property building looks very nice but the room and bathroom look outdated need to be upgraded. The shower is no even look like a Hilton hotel.
- 5/5
Beautiful room for a weekend stay.
- 5/5
Very nice
- 3/5
Didnt have breakfast or use the pool
- 3/5
Room could’ve been cleaner. The room was a lot smaller than what the pictures showed. Nice lobby but that’s about it. I would skip going here.
- 5/5
Staff were exceptionally kind, welcoming, and helpful. The space was clean and well lit. The elevators are a little fast and can make you feel like you’re on a rollercoaster for the first millisecond.