Hampton Inn & Suites North Dallas Central Expy

Maravilloso

Always clean and dependable.

Downside: A/C unit was loud in my room

Easy to get on and off the highway.

Overall stay was great. We did run into a problem on day two where the toilet only filled with water and never flushed but they were able to get that fixed while we were out. Other than that everything was good

Exceptional

Hampton Inn North Dallas is a clean, basic hotel at a reasonable price for the area. My friend and I had a small, no-frills double room. Maintenance is lacking as one of the elevators the whole four days we were there and the second elevator was out-of-service our last night. Walking up to the third floor was very difficult for my friend who is suffering from a knee injury. I would not stay here again.

Convenient to location I needed to attend a meeting . Lots of food offerings close to hotel Layout of room. Not enough seating

Very close to Texas Health hospital

!

It was clean and served breakfast. Took care of any extra towels ect. Nice staff . Good place to stay for the price.

Check in was easy. The guys on the evening shift were so good and helpful.

Check in was easy. The guys on the evening shift were so good and helpful.

Great hotel! Great location.

The staff were very helpful. The breakfast and treats were good. That was very comfortable in the room was extremely clean. Great value for a reasonable cost. I highly recommend it. Please be advised at the hotel is on the highway!

I noticed some insects in the bathroom. Could have been ants or one was maybe a roach

The property is well maintained. There is a police presence in the parking lot which made me feel less worried about my car. The staff is super helpful and friendly. The room was very comfortable and clean. It would be nice to have some plastic cups - not just paper. The sheets and towels were a bit stiff and scratchy, but they were clean! The freeway and street noise is loud. Breakfast was pretty good. There were a lot of choices. Overall, I would stay here again.

Great location. Always clean and well maintained. Staff is friendly and helpful. Love the breakfast!!

Great location but you do hear highway noise.

The beds were firm, but not too bad. I lift the mattresses and they were spotless. The bathroom was OK. The faucet on the bathtub was not connected and only funneled 75% of the water to the shower head. Breakfast never had biscuits and gravy. Found that interesting as this is a first for me. Staff was friendly. All things considered, this hotel is OK, but nothing to write home about.

I wanted to be close to Dallas heart and spine hospital, so I compromised,and paid a higher amount compared to other nicer facilities further out.I didnt partake in breakfast. Coffee unit and hairdryer in room. They offer extended check out for a fee. Rooms were cleaned and clean linen every other day. No insects observed. I really would appreciated clean linen without requesting it.

I really would appreciated clean linen without requesting it.

Super clean and so worth the price

Convenient to where we were going. Room,was very spacious.

Chair in room was stained badly. Elevator was out of order.

Angry front desk staff canceled my prepaid reservation because I complained no air conditioning in my room and also in a replacement room so I need a refund or see you in court and you pay me damages and attorney fees and I will contact Dallas Morning News to spread the word about how bad this hotel is and I look forward to your response. Joe Garza 214-642-6587

Angry front desk staff canceled my prepaid reservation because I complained no air conditioning in my room and also in a replacement room so I need a refund or see you in court and you pay me damages and attorney fees and I will contact Dallas Morning News to spread the word about how bad this hotel is and I look forward to your response. Joe Garza 214-642-6587

Room was clean and comfortable. Around 10pm one night weird noises were heard coming from sink area, and found some sort of black material coming up from the drain. Notified management, but instead of attempting to clear drain with chemicals or plunger, we had to move to a different room. Also, since wife made reservations, she didn’t use our honors #, but couldn’t get this stay credited to the honors account by the staff.

Location was easy to find and the check in process was painless. The furniture in the rooms are a little rundown but our room was clean and the shower was nice and hot! We also really enjoyed breakfast.

This is my third stay at this location. While the staff is friendly and helpful, the property itself is poorly maintained. My first stay was in July and the AC in the room was so loud that I could not sleep and had to request to be moved to another room. My second stay was in August and there wasn't a fridge in my room, so I had to request to be moved to another room. My third stay was in September. I thought that I would be smart and check out the room prior to lugging all my stuff to it. Everything appeared to be in working order at first. I moved my things into the room and unpacked for my stay. About an hour later, I noticed that the AC wasn't kicking on and the room was becoming very warm. I ended up having to repack my things and request to be moved to another room again. I will not be staying at his property again.

Me he hospedado en este hotel varias veces, normalmente por al menos dos noches. El servicio nunca ha sido excepcional, pero mi experiencia más reciente fue extremadamente desagradable. Llegué con una reservación que ya estaba pagada en su totalidad. Sin embargo, la empleada de recepción volvió a cobrar en mi tarjeta el costo completo de las dos noches. Le expliqué que la reservación ya estaba pagada y le mostré el comprobante en la aplicación donde hice la reservación. Como mi teléfono estaba configurado en español, me dijo que no podía entenderlo y se negó a revisarlo. Me comuniqué con la compañía de reservaciones para resolver el problema del pago. Durante la llamada, el representante necesitaba hablar con la empleada de recepción, así que regresé al lobby y puse la llamada en altavoz. La empleada se molestó y me pidió que me retirara de esa área. Bajé el volumen y posteriormente salí del hotel. Cuando el representante de la compañía de reservaciones me pidió verificar información adicional con recepción, esperé mientras la empleada atendía a otro huésped. Cuando llegó mi turno, en lugar de ayudarme, llamó a seguridad y se negó a hablar conmigo. Cuando pregunté por qué me estaban tratando de esa manera si me habían realizado un cobro incorrecto, procedieron a llamar a la policía.Me fui del hotel sintiéndome humillada y discriminadaConsidero que mi nivel de inglés pudo haber influido en la manera en que fui tratada

Very good

Pésimo servicio en recepción

Good choices for breakfast

The room was clean and the air conditioning was great.

We stayed for three days and couldn't have been more pleased. Attentive staff, clean rooms, easy parking, and full breakfast. With the price being reasonable, I thought the breakfast would be continental but it was so much more. They offered eggs, sausage, potatoes, yogurt, oatmeal, various cereals, various pastries and breads, fruit, make your own waffles, coffee and tea station with take-away cups. Overall we had a wonderful experience.

Pleasant

I've stayed many Times this year. TV nvr works . Gets 1 local ness station and many staff has confirmed because Hilton ( next door)owner hasn't updated internet/wiifi. Plugs in n night stand R worn out & plugs fall out. I bring battery backs, multiple extension cords to plug into wall outlets. Many plugs only have 1 outlet working. Dubbed my stay in Feb., the 2 elevators only have 2 working & the other hasn't been fixed 4 times since then. The indoor.outdoor carpet I brought brushes & cleaners to clean. Too long stained didn't come out. Great location! There's a lot to like. My car was markedly scratched by-definite handlebars of the motorcycle, white paint with scratches both ending up like lightning bolts 2 side by side 3-4 " apart, ? Handle bars and perhaps the brake. Handle bars that were parked in lot next to mine all week end. Didn't leave the room, there for family surgery. Asked staff to look at footage,Corey, Niyah I was told were only ones to view footage. Both said too busy entire shifts. I was able to fill out an incident report & called DPD. Police said it's pvt property they have 24 hr security for the many cars thefts that happen in that area. I personally asked security to please just write up on Hampton Ltrhead that this vehicle did indeed stay in the hotel parking lot for 5 days . I didn't ask them to say they witnessed anything. The footage would disclose that as the motorcycles were there all wkend also, & parked next to my car in parking lot under a tree. You definitely felt the uncooperation in fear of an insurance claim. I had no intention of filing a claim, just wanted to show the person who I borrowed the car from what happened, my efforts to remedy it and the results. I love this hotel except nothing works The staff reluctance to help me see or take a screen shot of motorcycles that were next to my car and obvious scrapes matching their handlebars.

I've stayed many Times this year. TV nvr works . Gets 1 local ness station and many staff has confirmed because Hilton ( next door)owner hasn't updated internet/wiifi. Plugs in n night stand R worn out & plugs fall out. I bring battery backs, multiple extension cords to plug into wall outlets. Many plugs only have 1 outlet working. Dubbed my stay in Feb., the 2 elevators only have 2 working & the other hasn't been fixed 4 times since then. The indoor.outdoor carpet I brought brushes & cleaners to clean. Too long stained didn't come out. Great location! There's a lot to like. My car was markedly scratched by-definite handlebars of the motorcycle, white paint with scratches both ending up like lightning bolts 2 side by side 3-4 " apart, ? Handle bars and perhaps the brake. Handle bars that were parked in lot next to mine all week end. Didn't leave the room, there for family surgery. Asked staff to look at footage,Corey, Niyah I was told were only ones to view footage. Both said too busy entire shifts. I was able to fill out an incident report & called DPD. Police said it's pvt property they have 24 hr security for the many cars thefts that happen in that area. I personally asked security to please just write up on Hampton Ltrhead that this vehicle did indeed stay in the hotel parking lot for 5 days . I didn't ask them to say they witnessed anything. The footage would disclose that as the motorcycles were there all wkend also, & parked next to my car in parking lot under a tree. You definitely felt the uncooperation in fear of an insurance claim. I had no intention of filing a claim, just wanted to show the person who I borrowed the car from what happened, my efforts to remedy it and the results. I love this hotel except nothing works The staff reluctance to help me see or take a screen shot of motorcycles that were next to my car and obvious scrapes matching their handlebars.

Hubby & I stayed here 3 nights and we were very comfortable. The property was very CLEAN which is a priority. The staff was welcoming and helpful. The bed was comfy and the free breakfast was typical for hotels but was all we needed to begin the day. Also felt safe. We will definitely stay here when we return.

Staff were all very pleasant and helpful. Breakfast was great. Room was comfortable and the pool was nice and clean. Would absolutely stay here again!

Staff were all very pleasant and helpful. Breakfast was great. Room was comfortable and the pool was nice and clean. Would absolutely stay here again!

This is the second time I stay in this hotel, as expected the personnel was very kind and helpful.

Overall it was a good experience. The freeway is pretty loud, even at night so bring a sound machine if you don’t sleep with a TV on

Very clean friendly staff Very thing was great

Very thing was great

Elevator wasn’t working

Nice looking hotel. Staff was very friendly and helpful. Better than average breakfast. Although some of their tables were very low. Room was small but well designed. The bed mattress was a little too soft for me. Overall it was a good two night stay. Very reasonably priced.

They need to upgrade the sheets to better quality sheets.

Super easy check in, Cory at the front desk was extremely nice and helpful. Good selection for breakfast as well.

It was a brief stay. Local to the surgery center we stayed for. Good breakfast and cookies!

Great location and service, thank you Brendan for all your help!

No complaints at all. Good location, too.

The property was clean, quiet and I felt safe. It faces a busy highway and it’s very noisy outside, but I did not hear the traffic while inside the hotel. Easy to get to restaurants and shopping.

The staff always friendly and the hotel was very clean.

Clean and safe!! Nothing

Clean and safe!! Nothing

Great location awesome breakfast

The staff was so kind and helpful and very welcoming

Staff were all friendly, checked in with us after check in to make sure everything was okay. Breakfast was great and full stocked.

Lean love the people

My only concern was the water pressure from the bathroom sink, which was lower than I would have preferred. Overall, I had a very positive experience and would definitely recommend this hotel.

Staff very pleasant. Breakfast was a plus.

Parking was interesting as it had a sky stanchion police stand, police cruiser parked and rotating security as well as homeless guy nearby leading em to believe wasn’t a safe area to park in. Elected to drive in not next destination versus staying at hotel property.

The room was clean and the staff was great. However, the room is small. The TV remote or TV did not work right. When you put a numbner into remote, it woud not go to the channel you wanted. Also, the channel card in the room was inaccurate.

Ricardo and Travis were excellent staff members! They were so kind and went out of their way to be helpful when they didn’t have to. The property itself was nice and quiet. Very easy to navigate to Richardson or University Park. Would stay here again.

Me and my family will stay there again. It's was relaxing.

Didn’t use pool but noticed that it seems smaller and not many chairs

Rooms were huge and clean. Enjoyed our stay.

There was no TV remote and after asking for one 3 times, it took 3 hours to get one and the staff member really didn’t seem to care and was rude about it.

Easy check-in and clean room. Spacious bathrooms and comfortable beds.

Spent 3 nights with no hous keeping

Great hospitality

Todo estuvo fatal, totalmente no lo recomiendo

The staff was nice, room was clean, and the bed was ok. The location was great for us. The ac worked well. The elevator was out for a bit and we were on the 5th floor but was fixed pretty quickly. My husband got breakfast, I did not, he said it was fine. Honestly for the price it could have been better as we have stayed in multiple hotels in the area when we come to visit family and this was our first time staying here.

Muy limpio los cuartos ,todo excelente 👍

I probably won’t stay here again. On a good note, your staff was very helpful and nice.

Dominique, the front desk agent who checked us in, was amazing! We booked through a 3rd party and we're supposed to have a wheelchair accessible room, but we were put down for a hearing accessible room. She went above and beyond to get us in a wheel chair room for my mom, and gave us a lower rate.

Breakfast had good ideas of selection but the flavor wasn’t there house keeping comes every other day Stayed on the 4th floor a lot off noise coming from the other rooms quick stay would be okay I guess I would think again if longer then that oh and parking the spots are small so there’s a lot of door to door parking if the other guests know how to park my husband had to drop us off and he goes and park the car The hotel does have patrol so it’s safe no concern with that

Rooms: The room (1 king bed) was HUGE. Desk, couch, mini fridge, microwave. Really great space to lounge or do work. One of the biggest hotel rooms I have seen, and particularly impressive given the affordability of the hotel. Breakfast: Available until 10 in the mornings. A good amount of options, barring any serious dietary restrictions. Delicious. The breakfast room is super nice and a great spot to do work or read after the buffet shuts down. Gym: Solid, nothing fancy but clean. Getting around: About a 10-15 min walk from the nearest train station, then 30 min into downtown via the DART. Ubers will pick you up here as well. Staff: Kind! They also let me keep my bags there after I checked out so I could spend my last day exploring before an evening flight.

The property was usually kept clean. The staff were courteous.

Good experience. Clean, good breakfast and nice employees.

Breakfast, parking

This was one of the cleanest and nicest places I’ve stayed. The staff was incredibly friendly, welcoming, and always willing to help. The location was also very convenient, making it easy to get around. I had a great experience and would definitely stay here again.

Had a wonderful stay no complaints

Complementary water was great! The front desk lady was a bit rude. Breakfast was great.

Very close to our daughters house

Room was clean and the breakfast was usual for a free breakfast. The second elevator was down so it did take longer and get very full but nothing to terrible. Parking on location was nice!

I had a wonderful stay. The staff was pleasant and welcoming, and the room was very clean and comfortable. The atmosphere was peaceful, which made my visit relaxing and enjoyable. I would definitely stay here again and recommend it to others.

Everyone was so welcoming and nice

good stay

Fast, efficient and cost effective,,,

The Staff at night was excellent made you feel relaxed and at home

Excellent stay. Very nice property and convenient location. Well maintained and friendly!

All the ladies working was definitely sweet and friendly helped me a lot always spoke to my daughter when we came thru. Guy late Thursday night was also cool great customer service. except on my Friday morning young lady working the front. I only had to speak with her once cuz I was checking out. My room was cleaned everyday I was there cuz I requested it if I wanted somthing done I just texted the number and put a request in. Some of the housekeeper ladies didn’t understand English. I noticed one elevator was down whole time I was there. Breakfast was awesome one day they had sausage patties scrambled eggs the next they had bacon n eggs and the basic breakfast choices. Great mirrors in room one body mirror n a big size mirror in the bathroom. Indoor pool was awesome..

Very clean room, free parking and nice staff. Breakfast was good but not great.

I stayed here for a business trip. The property was a little dirty but they were doing some renovations. So I can’t really say it was their fault. Great location and decent price. Fitness center is missing some parts but still was usable. A nice property and worth another visit

The room was not cleaned after the first night.

Overall the hotel was a great pick. The hotel’s location is near many shops.

Amazing hotel very clean and well upkept. Staff was very friendly and helpful. Will consider staying here again

The staff was WONDERFUL from the moment I checked in til the moment I checked out! The front desk staff was kind, pleasant, and courteous! The breakfast staff and housekeeping were a delight! Sofia heads up the breakfast service and she was amazing. She even made my kids turkey sausage one morning as they don’t eat pork. They conversed with us every day, always smiling and very helpful! They kept everything clean and someone was always cleaning something every time we were in the hallways! Wiping walls, glass on doors, sweeping, etc. I loved all the live plants throughout the lobby & building. Our room was clean and well stocked. My only complaint was it smelled a little musty, like damp or something. I’m guessing it was from the wall a/c unit as in the Texas heat in July, it ran NON- stop for the 10 days I was there. The couch in my room had seen better days and could’ve afforded to be replaced- just old, faded, one cushion ripped where it met the back of the couch, but none of those were deal breakers for us. The staff, environment and experience were wonderful! The pool and gym were both clean and in perfect condition and we utilized both. The fresh cookies and fruit infused water every afternoon were a nice added touch and my kids took full advantage! 1 of the 2 elevators was down during our stay, but we were on the 1st floor so it only affected us when I went upstairs to do laundry. Thanks for making our stay wonderful and we WILL stay here when we return to Dallas!

My flight was significantly delayed, so I didn't arrive until after 1 a.m. (This hotel is conveniently located by Love Field airport.) As a solo female traveler, safety was my top priority, and I’m happy to report the hotel felt very secure. The night manager was absolutely awesome—he was incredibly friendly, helpful, and truly put me at ease after a stressful day. I wish I had caught his name to give him proper credit, but he provided excellent service during a late-night arrival. The parking lot was also well-lit, which I really appreciated.

A great place for a vacation; the attentive staff and cleanliness really stood out. Thank you.

Pets are allowed. Breakfast was adequate but could be better. Beds were comfortable. It’s a functional and basic place for a good price. Good location. Parking was good. Elevator was slow and only one was working for entire 4 night stay.

We felt safe as the hotel security guard was always walking around the parking lot. I’d stay here again!

Great service clean area staff is great

Comfortable beds and suites

We stayed there after we had an early morning appt. Roads were iced and it was close to Appt location. We got the second floor after we requested lower due to limited walking capabilities. it was very hard getting dad upstairs. okay location if you can go walk upstairs

Very comfortable beds and pillows, just a rough start with checking in

Comfortable beds and suites

Overall very good. One out of the only 2 elevators didn’t work, so getting in and out of the room was sometimes exhausting. The stuff at the front desk should try more professional and accommodating.

N/A

Good

Clean and comfortable rooms with am excellent staff

We ended up asking for a refund and went and stayed somewhere else. They over booked rooms so we didn’t get the room we reserved. There were dirty tissues sitting on the chair and floor when we walked in and the carpets were extremely dirty. We walked in and walked out and went to stay somewhere else

Nice place

Our stay was great. Thank you

Clean & spacious room Good breakfast Very nice & helpful staff One elevator out of service for entire 6 day stay

IT IS ALWAYS GREAT AND EVERYONE IS SO NICE

Great stay and great breakfast