Fairfield Inn & Suites Dallas West/i-30

Decent property. Just be prepared if the system is down.

Excellent breakfast and clean room

Crooks!

Being told at check-in that there's an extra $20 a day for whatever reason and that you all don't take cash.

Being told at check-in that there's an extra $20 a day for whatever reason and that you all don't take cash.

Excellent hotel. Location

And the sound insulation is bad, I can hear my neighbors loud and clear until 2am Room was clean, cool and comfortable and the staff is always friendly.

Clean and comfortable. There was a water main break during our stay and, for a short time, there was no water. This is not a reflection of the property, but having to ask why we had no water was.

Clean and comfortable. There was a water main break during our stay and, for a short time, there was no water. This is not a reflection of the property, but having to ask why we had no water was.

The facility, client service was excellent and in a very safe area. What I am not particularly satisfied with is the quality of the mattress. I remember staying at the Fairfield Marriott in another city and I recall the mattress being soft, had comfortable pillows and seemed like Marriott was the place to book a hotel with. This stay, I felt very uncomfortable, the mattress was super firm and the pillows were lumpy like someone stuffed rocks into them. Not happy with the quality of my sleep which is the most important part of a trip so you have energy to do things the next day. Marriott, invest properly in your mattresses and pillows. It makes a difference

Great location just 15 minutes from downtown. My bed was uncomfortable and hard. But overall we had a good experience.

Everything about the hotel was good.

Room was clean, staff was helpful, breakfast was good - loved the Texas shaped waffles! plenty of parking. We had no issues during our stay. Only 20 mins from the airport DFW.

Cedric showed genuine compassion and hospitality when I needed it most. He went out of his way to help me, made sure I was taken care of, and was able to get me into my room early so I could rest and prepare before the funeral. That act of kindness alone changed the entire course of my day. What impressed me most was that his care didn’t feel transactional or like he was simply doing his job. He treated me and my family like people. During a difficult family weekend, that kind of warmth, patience and consideration meant more than he probably realizes. The hotel itself was comfortable and served our needs well, but Cedric is the reason I would recommend this property and return. Great hospitality is about how you make people feel, especially when they’re going through something difficult, and Cedric absolutely understands that. Please make sure management recognizes him. He represented the hotel exceptionally well, and my family and I are genuinely grateful for how well he took care of us.

basic, not enough food, finished very earlier staff more helpful and smile, friendly. Hotel manager is very nice person

The room was nice and clean. Breakfast was good. The staff were very friendly and helpful. Would stay there again.

Parking lot was trash around the building,there was a needle on the carpet tub was clogged

Very clean and staff was very friendly. Breakfast was great

Cedric at the front desk as amazing and an absolute delight. The room was clean and spacious. My overall stay was pleasant and I will definitely stay there again.

Nice Stay Good Location Friendly staff

Very clean and safe

I had reserved a suite for 5 people. They didn’t have one available but they were awesome and gave us 2 joining rooms for only a fraction over the reserved price. They were very accommodating! Appreciated the service. Thank you!

simple hotel stuff that is necessary for a comfortable stay. More water available for mug fill ups should be a given too.

Very clean and check-in and check-out was fast and easy. Friendly staff as well

Rooms were clean and the lady that checked me in was super friendly. Not in a sketchy areas either which is what I was expecting for the price. Also loved that checkout is at noon! Will stay again.

Great location and easy to get back and forth without driving in traffic. Newer hotel and very well maintained.

Like the outside security on parking lot and it was well lit outside , front desk was nice Did not appreciate the vacuuming at 8:30am that u can hear in other rooms and housekeeping load talking outside room and at 9:30 , keeper just walk in and did not knock at all and less than hour another opened door again

Like the outside security on parking lot and it was well lit outside , front desk was nice Did not appreciate the vacuuming at 8:30am that u can hear in other rooms and housekeeping load talking outside room and at 9:30 , keeper just walk in and did not knock at all and less than hour another opened door again

Very comfortable, with good amenities

Sold a room we already paid for

The only complaint I have about this stay is about the towels. The towels need to be updated; the recycle phase of the towels is up. Dingy, stains, and threads loose means It's time to replace them, otherwise my stay was wonderful, staff very attentive, AC in the room was BOOMING cold, the TV had a short in the plug and kept blanking out but this was very minor, change the cord and that issue will be addressed. Otherwise, this place was a pleasure to stay at. 4 out of 5 for sure!

The bathtub was very slippery as if someone poured baby oil in it. As we showered, it was very slippery and dangerous. Falling in a shower at my age could be deadly! (57) For $113 per night (3 nights), I expected a little better than that. I just know for SURE I won’t be visiting Fairfield Inn and suites Dallas again. Sorry

Easy and comfortable to stay!

I was disappointed the room was not cleaned everyday or even every other day. I had to ask to get our room cleaned at 8 pm at night when my grandbabies eye tied. We still had to wait another 40 minutes

Great stay. would stay again

I had requested a feather free room twice. Called days before arrival as my husband has a respiratory condition and can't be around feathers. It took one hour to check in as there was a notice on the reservation no feathers, but no room assigned. My husband and front desk person went from room to room trying to find pillows with no feathers. To do that you had to take off pillow cases and read the labels. We had been driving all day and spending an hour total to find pillows was most upsetting. The gentlemen at the front was also trying to check in other people. He was the only person on that night.

I had requested a feather free room twice. Called days before arrival as my husband has a respiratory condition and can't be around feathers. It took one hour to check in as there was a notice on the reservation no feathers, but no room assigned. My husband and front desk person went from room to room trying to find pillows with no feathers. To do that you had to take off pillow cases and read the labels. We had been driving all day and spending an hour total to find pillows was most upsetting. The gentlemen at the front was also trying to check in other people. He was the only person on that night.

The room was comfortable but the property and common areas looked old and a bit dirty

The room was comfortable but the property and common areas looked old and a bit dirty

Awesome clean hotel with very decent breakfast, nice area too!

Super nice weight room. Very cute.

Breakfast was from 7-10 am and they were already cleaning up at 9 AM.

really helpful front desk

Not far from ATT Dallas stadium The hotel is quite rundown and smells old. The air conditioning is loud. They clean the rooms every other day but don’t provide new towels. I booked a room with a sofa bed, but they claimed it was an error in the booking and refused to apologize or make any attempts to resolve the issue. They also don’t respond to messages. To make matters worse, they charge $8 for a small water bottle in the mini market. Booking didn’t help at all in solving the problem.

Not far from ATT Dallas stadium The hotel is quite rundown and smells old. The air conditioning is loud. They clean the rooms every other day but don’t provide new towels. I booked a room with a sofa bed, but they claimed it was an error in the booking and refused to apologize or make any attempts to resolve the issue. They also don’t respond to messages. To make matters worse, they charge $8 for a small water bottle in the mini market. Booking didn’t help at all in solving the problem.

Very nice, everything very high quality and new. Beds super comfy! Rooms are very spacious. Only down side is I wish the breakfast didn’t end at 9am.

Exellent, very good location and perfect for a nice stay in Dallas

Great staff, clean room. Breakfast was excellent. Recommended 100% stay

Love that it offers later breakfast hours and later checkout time N/A

Love that it offers later breakfast hours and later checkout time N/A

Quiet and clean room

Staff were efficient and polite. The property was very clean and well kept. Breakfast had several choices and the area was clean and comfortable. Our room was spacious and comfortable, although the bed was too hard and the pillows not supportive enough. Bed and pillows not to the usual Marriott comfort level.

Slight problem checking in but the staff handled it. Room was clean comfortable and quiet except when the trains went by. Breakfast was plentiful varied each morning Nice big walk-in shower. Finish work in bathroom was poor. Looked like a 5 year old had caulked the sink. Shower panel was cracked. Only one packet of in room coffee and no service for 3 days, had to go down to breakfast area for coffee

Slight problem checking in but the staff handled it. Room was clean comfortable and quiet except when the trains went by. Breakfast was plentiful varied each morning Nice big walk-in shower. Finish work in bathroom was poor. Looked like a 5 year old had caulked the sink. Shower panel was cracked. Only one packet of in room coffee and no service for 3 days, had to go down to breakfast area for coffee

I didn't like that we had to make our our breakfast and that the indoor swimming pool AC wasn't working, so we really couldn't enjoy the pool from the heat and the chlorine burning our eyes from the heat. The staff opened up the door that led inside the hotel. Eventually, it got better, and we were told a ticket would be put in to fix the AC . That's why I gave it an 8 score. Other than that, it was a great stay.

I didn't like that we had to make our our breakfast and that the indoor swimming pool AC wasn't working, so we really couldn't enjoy the pool from the heat and the chlorine burning our eyes from the heat. The staff opened up the door that led inside the hotel. Eventually, it got better, and we were told a ticket would be put in to fix the AC . That's why I gave it an 8 score. Other than that, it was a great stay.

We had a nice stay. Breakfast was very clean, good and organized well. I hardly ever eat breakfast in hotels but did during this stay. Slept well. Only issue was noise. Not that there was a lot but we could hear the people walking/running upstairs. Could also hear people talking nextdoor. Overall though a decent stay. We would stay here again if we came to the city for events and things.

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My first option to stay in Dallas

Loved the pool

Had an issue with price per night vs Expedia price but they did sort it out. The hotel seems a little older but overall worked for our needs. The pool was pleasantly warm and fun for my toddler.

Wasnt able to go, wife in hospital, but i am aware of the facility

Have so many issues with this hotel I don't even know where to get started formal and first off they should get better quality staff

Pick a better hotel, not worth the money

Hotel was reasonably priced, and had great amenities. Hotel pool was nice and warm and easy to use.

Great place to stay

Staff was very pleasant. The room smelled like mildew. In the restroom, the towel rod was broken and covered with a towel over it. I’ve never stayed at a Fairfield Inn in this condition.

Yes

Staff and facility were hospitable to us in every way possible.

Great amenities and breakfast.

Breakfast was great easy parking

Room was outdated & the bathroom had a weird odor.

Is was a family visit

It was a great visit no issues and fresh breakfast.

All good!

Just on town for a girl's weekend! It served the intended purpose!

Very clean

The woman who checked us was so nice and pleasant and very efficient. The room was great and clean.

Check in was easy and accommodations were clean and comfortable. Breakfast was good and at the best price of free. Might suggest better pillows in the rooms but other than that would stay again.

Very clea

Everything was wonderful and very clean. Awesome breakfast

Staff and amenities

Excellent Service

The room was clean, the amenities were great, and the breakfast had a good variety. I love that there was an option

Great room and great breakfast. Close to highway, Walmart and food options. Easy in and out to ATT Stadium and other Dallas areas. Would definitely stay there again.

Property was clean, well maintained and staff was welcoming and delightful.

The rooms were great. It was in a great area, but when we arrived to check in (after check in time) the rooms were not ready. The staff did what they could, and they were all very kind. This would have been a 5 star experience if the rooms were ready

Very clean and quiet room.

Great location and fantastic value for what you receive!

Check in was quick, the staff is very friendly.

Elevator broken for 2 days

Everything good

Great service and accomodations

Nice hotel. Very clean, decent breakfast.

Is was a good stay with clean comfortable rooms and close to the freeway.

New and clean room, Convenient location

Clean and quiet spot. The staff is friendly. The location is convenient very close to Dallas. The breakfast is excellent.

There was no one at the front desk to greet us. We waited for 20 minutes before someone came from the back to check us in. There was no apology given for taking so long. Staff was not friendly. Very disappointing.

Great place to stay

Great location

It was okay

Two hours after check-in the elevator went down and made it impossible to get to our room with my son who is in a wheelchair and needs to use a medical device in the room. I requsted a refund and was told I "should" be refunded the cost; however, I have yet to receive the refund or any communication from the hotel.

Well, save yourself damage to your vehicle and DO NOT stay here. Our vehicle was broken into. So was another vehicle parked two cars over. Didn't help anything that we parked under a light and beside a sign stating the property was protected by cameras.

It was a nice hotel. I booked with because of the indoor pool. However the door to pool didn't work. That was disappointing. The breakfast was good though. Even if they ran out of plates by 7 am.

Staff at the front desk was very helpful and rooms were clean

Na

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My husband and I had a trip to Dallas for a concert and we were happy with our stay here! We loved the continental breakfast and the location. Downsides are the check in was strange, no one was there at the counter to greet us at 5 pm so not too late and we had to just wait there for about 10 minutes until someone emerged from the back office even after calling with no answer. Also, the room was fine but the curtains had very strange red stains (not sure what) on them but the rest of the room was clean and ready for us with fresh towels and blankets and such. Overall would definitely stay again, just a couple minor inconveniences.

Good excellent service 10/10

Front desk was accommodating

Better than expected

The water went out for a day and no reimbursement for the day.

Needed an easy stay after a long drive and concert. This spot was perfect at a great price! Staff was concise and efficient.

Would like to have been able to extend check out by 2 hours to comfortably complete our plans.

The rooms were clean and the beds were comfortable but the smell of drugs in the elevator and halls way

What a wonderful stay. The staff was helpful and nice. The room was clean and comfy. Would stay there again

Great stay

We asked the receptionist to change the sheets as soon as we arrived at the room because they were filthy and had yellow spots and what appeared to be makeup. It took a long time, and she claimed she didn't know how to do it and that she was the only employee in the entire hotel.

Good location and security at night makes for a comfortable stay

Breakfast had several options. It was good. Rooms were nice and parking included.