Fairfield Inn & Suites Dallas Medical/Market Center

Room had a lil smell but other than that the stay was awesome

At check-in we were notified the elevator wasn't working. I asked if it's being repaired by tomorrow and received a delayed response of "maybe." It never was fixed during our stay. With that being said, I would stay there again, if elevator was working.

Elevator was out of service until further notice, water and ice machines did not work, card readers for the doors leading outside the property would not allow guests back in. Property has been under renovation for some time and guests were not made aware of ongoing issues prior to their stay.

The elevator was not working. They should have mentioned that when they emailed us to confirm the room.

Well never fails that when you reserve a room and pay for it online then get to the hotel they don't have it available. So we settle for what they do have, but never get told they'll refund you the difference. Get to the room and find a few bad issues right away. From the spots on both of the beds bedding, to the broken shower rod that made the water go all over the restroom floor, to all the wires that were coming out from under the air unit, plus only given about a quarter roll of toilet paper with no extras and only a few towels. Just not a good overall experience.

Thank goodness for Todd. Upon arrival I was told my room was on the 3rd floor & the elevators weren’t working. I was told by several other business people , no elevators for months. After a recent accident, I was not going to be able to drag my luggage & stuff up 3 flights of stairs. Again Todd was a blessing. Then in the morning I walked outside thinking I could go to the next buildings gym as have done many times before. Turns out the end doors are no longer accessible even w your key to get back inside. Had to walk all the way around to the front entrance. The plus at the morning buffet- custom omelettes. This used to be my go to hotel. I’ll think twice next year…

The hotel is under construction and the elevator was out. The stair door was loud when closing. The staff was not very helpful.

Broken elevator, dirty halls, broken back entrances. The coldest reception staff.

The property was great for the price. Check out is at noon and breakfast was great

Elevator broken, stair case no a/c, 3rd floor hallway no a/c, WiFi cut in and out so no connection, breakfast was cold and no coordination everybody bumping into each other. Staff didn’t care one bit.

Nothing No elevator. Could not accommodate a first floor room. Transferred to adjacent property but it took a long time. No assistance with bags to new property. New property had no ac in halls/elevators. Extremely hot. Staff at new property were uninformed and rude.

Tailor made omelette was served. Coffee with the option of various milks including oat milk. loved the breakfast.

Worse Marriott hotel I ever stayed in, elevator not working, 2 days without body wash even after was requested from the room service. However their breakfast was good. Will not stay there again

First we have to wait 2 3 hours to have our room ready, we arrived at 12.30 pm, the lady (Amber) at the front desk was so unkindly, no education at all, elevator out of servce, ice machine out of service, water fountain out of service, we asked every day to clean our room, we stayed 5 nights and they never did the cleaning.

room was musty and I did not receive housekeeping services. elevator did not work

Elevator not working, front desk was rude, bathroom door didn't lock, front door didn't open with key card at 3 AM, horrible experience overall

Staff was great, breakfast was good, room was clean but the elevator was broken, no big deal I can take stairs but the stairs were at the end of the hotel where the backdoor was also broken. Not really a huge issue just an inconvenience. Overall stay was pleasant

There were a few things that needed to be fixed, elevator, end door lock.

When I checked in had an issue with the front desk. They claimed my room wasn’t paid for so had to use my card and was charged again. They were not helpful at all. The morning person fixed my problem and the elevator was out of order and was on the second floor

Also they charged us for parking which is crazy.

It was awesome

Location and nice cool room Elevators not working, had to use stairs for third floor. Back entrance doors were also not working.

Good hot breakfast Elevators were out of order

Aside from that the building is a little dated, but it was clean. Breakfast was to be as as expected. They had an omelette making station, your standard roasted potatoes, sausage patties, eggs, cereal, oatmeal options. With muffins, toast, bagels,milk, juice, and coffee available.

Room was good but ice machine down and snack purchased closed when we went downstairs.

The rooms were actually clean and the staff was great. They actually have a person there that cooks omelets to order. The inside of the building is just super rundown. The carpets are filthy and the rooms smell very musty

Our room smelt super damp and musky. It was really strong and it actually made me gag.

The elevator and ice machine was broken all weekend. Room started leaking from the light in the bathroom. Had to move rooms. And outside doors didn’t work. Couldnt get in without walking around to the front. However the breakfast was good!

The staff were very friendly and accommodating. The room was very clean along with all towels and bedding . The shower has excellent water pressure! Elevators were not functional during the stay and back door keyfob was not functional either. So had to use stairs to get to our 3rd floor room and walk to the front instead, especially when room was at the back of the building. Not the end of the world, got steps in, but inconvenient especially when paying full price.

No complaints

Room smelled of mildew when I entered. Elevator was not working and I was put on the 3rd floor... Towels, pillows, and bedsheets had a strong pungent smell of bleach. The strong smell made my head hurt constantly. Wifi was not working all the time either. First and last time I stay here that’s for sure.

On a positive note the staff was extremely courteous, friendly and helpful and our room was clean.

Broken elevator

Elevator not working

At check-in was told they tried reaching me to warn about elevators being out- no email or call was received. Second floor, not too bad. Do NOT stay in one of the rooms on the north side of motel if you want WiFi. It does not reach that far. And try to park near front door, because the exterior key access does not work. And don’t be late for breakfast because they quit restocking food about 40 minutes before it closes down.

We arrived on time for check-in. Told elevator was not working. Luckily they were able to put us on the first floor due to one of us was using crutches. The ice machine and WiFi were not working. When I reported to the front desk she said they were aware of the issue and provided me a number given to her my the manager. Was told the tech would be able to connect me to WiFi. After being on the call for 45 mini was told by the tech they were already aware of the issue. The router was down. And not sure when it will be fixed. Rep stated he didn’t know why I was told to call them. When I checked out I requested a manager. I was told she was out. But they would put a note on my file for her to call me Monday, 9/07/2026. It’s Tuesday and I still have not received a call. I tried calling Monday and the phone just rang. No option to leave a voicemail.

This is an older property but looks to be maintained well. We chose this hotel for the location, walking distance to a concert at the AM/FM. It was easy to find. The staff were friendly and knowledgeable about the area. Only the front door to the property is left unlocked for security reasons. We were impressed by the breakfast, which included not only waffles, muffins, and oatmeal, but also hot items, eggs, biscuits, and gravy. My one complaint was the curtains in the room. They are very sheer and the top darker curtains don't close. They are purely decoration. We were on the first floor. This meant no sleeping after the sun came up and no privacy.

room setup was different, I liked it. Doors are loud when closing unassisted. Was the second tv suppose to work? It would turn on but that’s it. Didn’t need it so no issue. Rm223

The location, easy to get to where we were going. We were on the 3rd floor, I have sciatica and the elevator went out halfway through our stay. Not fun to have to take stairs in pain when we paid for access to the elevator. My booking wasn’t available immediately when I went to check in, the clerk insisted that I wasn’t at the correct property and sent me on a wild goose chase for a different property that didn’t exist. Came back and the booking had showed up, I got an insincere apology and a goody bag.

It was a great, cheaper place to stay, and in a good location.

Just great! Surprised to see station omelette on Sunday morning! Room was not cleaned during the stay.

Having stayed at this hotel last year we rebooked, however they now have a band which plays 2/3 time each week at the bar next to the hotel. The wifi went down for 2/3 days the lift didn't work for 4 days and still wasn't working when we left.

Watch out because they will over book rooms. Glad they fixed mine

Clean but VERY humid room. Shampoo and conditioner dispenser in the shower. Large plush towels. The omelette bar was so good! The breakfast area is very small and cramped when more than 6 people are there at once.

The breakfast was so good especially the omelettes I think new decor is in order. It looks like walking into the shining. The tv is a little dark as well

Unfortunately we had several issues during our stay: AC wasn't working in our first room, second room had a chirping smoke alarm randomly through the night, lights flickering, elevator not working, etc. Most of the staff were very accommodating to make it right for us.

Friendly staff. Breakfast was amazing with omelet station options, not just the typical continental options. Upon arrival, we were greeted with a welcome bag with snacks and water. A coupon for a free cocktail and a free menu item in the bistro.the room was cozy, clean, and cool when we walked in. Everything was ready for our stay! We will definitely stay again! It was not the staff's fault, but the computer system kept freezing up during check-in, but it got worked out pretty quickly.

Breakfast has the possibility to offer an omelet prepared right there, but starting from 6:30/7 a.m. Staff was friendly and helpful. Not many options or restaurants nor stores around the location of the hotel. Air conditioning unit somehow noisy.

The stay went well. We were able to walk to medieval times from the hotel so it was convenient.

Room floor under the sink was soaking wet and required maintenance. Door on bathroom would not close due to warpage, the refigerator only turns on for 2 hrs at a time, excessive noise from outside.

Great, staff was nice. Wish the bathroom was a little cleaner but wasn't bad.

Super close to my event which I appreciate!! The elevator a little outdated and spooky and the handicap front glass door not working

I had a great stay! Staff was so nice and helpful as well!

Meh, I asked for Housekeeping service a few times and they never sent anyone. I called front desk to get some clean towels at least and they said that I had to go downstairs to the front desk to get them, ugh

Was in Dallas for the Enhypen Blood Saga tour. This hotel was convenient to the venue. Staff was wonderful. Well maintained and clean. The breakfast had variety and taste (something you don't always get with complimentary breakfast). Would definitely stay again if in the area. Plenty of parking and felt very safe.

The location was great, near our daughter’s apartment. The staff was friendly and welcoming. The room was clean, but one fabric chair in the room needed cleaning or replacing. Other than that it was well maintained. The hotel overall needs a little updating, but we would likely stay here again.

Made to order omelets for breakfast was a great touch

The room was pretty spacious and perfect for three adults. It was clean and comfortable and a good location with various eateries nearby. I felt it was also conveniently located close to American Airlines Center since the reason for my trip was a concert. The staff was friendly and the complimentary breakfast was so delicious and much appreciated. Thank you so much.

The staff was friendly and helpful, and the room was very clean.

Staff was very friendly and helpful. However, the property it self was not vey well maintained. First was given a room that smelled like cigarettes and had a broken bathroom light. That same night they switched to another room that also smelled like cigarette smoke. They moved to another room the next day which smelled much better, but the flushing handle on the toilet was loose and didn’t always flush properly. I expected much better facility for the price and I would not book a room there again.

Only issue wasn’t exactly in downtown as advertised. It was around 10 mins by car or 20 mins by public transportation.

atencion muy buena

Room stayed cool but we’re not cleaned daily

The room itself was clean and comfortable. The bathroom is small and the shower dripped persistently but it was clean and there was good hot water and pressure. The biggest problem with my stay was that the pillows were all the flat squishy kind with no structure or firmness; I would not stay here again in the future unless I were able to bring my own pillow because I genuinely could not sleep. The front desk staff was friendly upon check-in but the person who checked me out did not ask if I enjoyed my stay which surprised me. I typically have better experience at Marriott chain hotels.

Only reason it’s a 3 is the location. There’s some bar/lounge next to it and it plays really loud music into 11pm. Unfortunately we have a 5month old so even with 2 sound machines on loud the music was so loud it made it impossible for him to sleep until they closed for the night.

We arrived in the evening check in was slow due to another customer not having reservations. Staff was polite . Room was clean and comfortable . Wasn't told breakfast ended at 9:30 am.

Good location and facilities

Easy to access

Good

Loved it

It’s great

This Fairfield Inn delivered! - Clean room, great breakfast, and really helpful staff. Because it has merged facilities with Courtyard by Marriott next door, you can enjoy so much more at this hotel for the price. Smart Marriott!

People were nice breakfast was great. Hotel was a little dated and there were ants in our bathroom. Parking was great!

Room clean, staff very friendly.

The facilities was okay, i didn’t have any issues or complaints

Everything was great, except for the pool being closed one of the days.

It was affordable and clean satisfied our purpose. Breakfast was great, parking great and staff friendly.

It was pretty good in general!

Breakfast was delicious with very friendly staff. The room was clean. There weee computer problems at check in which took an extended period of time. We were part of a wedding party and there were items that were supposed to be in our rooms on arrival. They were not and we had to go looking for them. The brides family was very disappointed. Everything was in good working order in the room.

The hotel was a bit outdated but it was ok. The staff was very nice and helpful

Could use more handicap parking. Enjoyed the stay, breakfast was great.

The overall feel was that it needed a good clean. Things were okay for an overnight stay but the lobby floors were sticky, carpet is old. The room we stayed in had a torn curtain, stains on bottom of curtain and bathroom had mold around the caulking.

The room felt very damp and had a sour smell. The staff was kind.

Breakfast area is very small, therefore it was hard to properly eat when a lot of people where there. Plan your breakfast run accordingly! 100% recommend and would stay there again.

Great!!! Ecxelele!

We enjoyed the late breakfast on Sunday morning. Even though we were right behind the front desk we never heard any noise. Thanks for a pleasant stay.

The only nice thing is the Marriott Courtyard shared with the hotel. The omelette was delicious.

Staff were very friendly polite and professional

Rooms were clean the breakfast was good. They had someone parked in the parking lot blaring their music from 8 pm to 10pm. Other than that it was quiet.

The hotel staff was excellent. Friendly and very helpful. Unfortunately, despite being placed in the bonvoy “quiet zone”, we had a dog in the room next to us who barked constantly all morning and late afternoon while we were in our room. Dogs should be placed as far away from other guests as possible to not bother anyone. Otherwise, again, the staff was great.

Breakfast was good. Parking lot is short and tight. There are roaches in the room, also in the refrigerator. I was done when I saw that. I will never stay there again. I really was skeptical to eat the breakfast after seeing roaches.

Very nice staff would recommend coming back here if we ever back in Dallas

Didnt get the room I reserved . Check in was simple , did request the room I reserved and was advised (respectfully) I could canceled and look for another hotel if I wanted as they were over booked. Other than that the stay was decent ..

I cannot say enough good stuff about this hotel. It was clean. It was relatively easy to get to. The bed was very comfortable, the breakfast was excellent. There was a high school band there at breakfast time this morning and the staff kept up very well and kept the food well stocked and were always kind. A special shout out to Paul, the man who checked us in. He could not have been more helpful. Anything we needed or any questions we had he was able to take care of and always had a smile and a kind word. The Fairfield needs to make sure they keep him!

Breakfast staff was so rude! Over spilled syrup and chocolate pieces put into waffle maker. Along with no signs indicating topping were not allowed . Slamming dishes because she was mad. Not our fault she chose that job! After that I called front desk for towels and one towel had a literal poop streak. Have the photo to prove it. Paul who worked the front desk carried that whole hotel! Friendly from the beginning! He was the only one who made us feel welcomed and comfortable! I traveled here from Corpus Christi so I highly recommend you don’t book there you aren’t missing out on anything!! Oh and the hotel keys don’t work for all doors so was forced to walk straight through the main entrance.

We didn't eat breakfast but parking was great.

The hotel is very nice - appears recently updated and was clean and fresh. The staff were helpful; the front desk clerk that checked us in was super! This is a nice hotel at a good price -- BUT there is a restaurant/bar super close by and on Saturday night they had a band outside that was LOUD. During the evening until 10 pm we could barely hear our TV. The music stopped shortly after 10 pm, thank goodness.

Breakfast selection was great, parking was was also easy.

The hotel is situated in a very busy area of Dallas and off of the hwy So, there was considerable street noise.

Good hotel, well located. Good value for money

The breakfast was well above expectations.

Great spot! Close to the market hall. Great breakfast!

The passageway had litter in it and that was unsightly. I think the staff are doing an amazing job with a worn down property. At least the bed was comfortable and had no dust or bed bugs but my expectations were really low.

Yes and they've been respectful and polite

Super convenient and close to our training facility. The front desk clerk, Barbara, was amazing in making sure we got everything we needed. A hot breakfast was exactly what we needed before heading to the training facility every day. We will stay there every time we are in Dallas.

Cleaning room service is not regular

The room was very clean and comfortable and the property was safe and quiet. The breakfast was varied and quite delicious. But the best part of our stay was the wonderful staff - especially Barbara at the front desk. Every staff member we came in contact with was extremely friendly, courteous and helpful. We will definitely return.

Not bad

Room was nice, we had to change rooms because the door lock wouldn't work. But Eric was super nice, and moved us to the room next door. Who h I appreciated because I had a 2 yr old and her mom who is handicapped. Plus we were also close to the door on the first floor. That was amazingly wonderful for me, since I was in charge of luggage.

This is my 2nd time staying at this location. Staff is always friendly, check in was quick and easy, it's not in a super sketchy part of town, and rooms are always clean. It's obviously not the Ritz-Carlton, but for the price, this is a great hotel. I really appreciate the complimentary breakfast, talk about a lifesaver (and timesaver). Not sure what the issue was, but it seemed like it was difficult for Uber/Lyft drivers to find, but that could have just been issues with those apps. Overall, I really like this spot, there are, of course a couple things I could complain about, but again, for the price, it would just be trivial little nitpicks. We'll definitely be staying here again.

Breakfast was convenient and fresh. Room was nice and quiet and clean. Walking distance to the gas station for snacks a plus.

Very outdated. Super noisy with kids running through hallways. The front desk staff was very awkward and they did not list that parking is an extra charge.

Great stay!

Clean room, nice breakfast area. Restaurants in walking distance.

Was disappointed to find out the pool was not open as I flew in a day early & thought I’d spend my day off having pool time.

Clean room, perfect bedding bad chair at room

Perfect hotel, perfect location, clean, & very comfortable.

Paul at the front desk was super nice and friendly at check in!

Good place for affordable price

Great location, nice staff, very quiet, and comfy bed! I missed breakfast, because it was so quiet and comfy that I slept through it. Good food nearby. Would definitely stay here again.

Yes