Courtyard by Marriott Dallas Downtown/Reunion District

everything was a 10/10, will be staying here when I travel to Dallas again

Good

Clean room love the bar also the view from the rooftop

Great location, very clean and well maintained

Superb

Nice staff and loved the closeness to main st!

Location

x

Then they moved us to a 3rd room. The next morning we needed to iron our clothes but the iron would not work. They had to bring up a new iron. These instances took time away from our trip. Im disappointed in my experience.

new hotel, clean, well located and good coffee

I had a great stay at Courtyard Marriott in downtown Dallas. The hotel at first glance was clean, aesthetic, and the location was excellent. Everything was within 10-15mins of the hotel which was helpful when looking for food and something to eat. Highly recommended to travelers looking for a decent place to stay while downtown. There is also super cheap parking in the surrounding area within 3 mins walking distance of the hotel.

This was such a great hotel choice for my 24 hours in Dallas! The staff were able to get me checked in around 1 PM at no extra charge, which was so helpful since I wanted to make the most of my time in Dallas! The hotel is super clean, the staff super friendly and helpful, and I absolutely LOVED the rooftop bar/lounge area. Absolutely stunning views of the city! I do wish it was in a little bit better of a location as there aren't very many restaurants and coffee shops nearby, but it didn't take away from a great time!

Hotel was amazing will come back again

Very good

Had an awesome stay. Staff was great and the location was very convenient for work. My room was also very clean.

I had an awesome time, although a lot of maintenance is needed.

We had a great stay, thanks!

The ottoman had multiple large spill stains on it. Didn't look like anyone had ever even attempted to clean it. Which was a concern as they put a $100 hold on my card in case of "damages". Parking was a nightmare. And jeers to Expedia, who labeled it as limited parking. When in reality, there is no street parking and the parking garage is valet only. Which is $45 PLUS fees, taxes and tips. And the person who parked my car, wrecked it. I'm not surprised as the truck ahead of me was used for 2 "burnouts" on the was to park it. They claim it was a female who wrecked my car, but there was only 1 person working the valet when I arrived. And I was there for a good while. "She" Backed it into a concrete pole. Which I don't understand since it has a backup camera with an enormous display. They were quick to file a claim for me. But, as it's not finalized, I can't comment on the outcome. I don't recommend this hotel unless it's your only other option is sleeping in your car.

Also I didn't find out until check in that Bonvoy points are not awarded for third party booking so I wont be using hotels.com in the future.

great staff & clean room

Great price for the location compared to many others close by. Very secure property. The rooms were very well kept and I had no complaints.

Excellent

Convenient to downtown bars and nightlife

Exceptional

Didn’t have one single problem throughout my stay

good

Great roof top bar. Super clean, and in a good location.

My flight was delayed, and I didn’t arrive at the hotel until after 10 PM, right around the time the staff was changing shifts. The employees were having trouble accessing their system due to login issues, and I was then informed that the hotel was oversold and that they had no room available for me. What made the situation even more frustrating was that the hotel had not made any arrangements for alternative accommodations before I arrived. Thankfully, the woman at the front desk was helpful and eventually found another hotel in the area where I could book a room for the night. I appreciated her effort, but this situation should have been handled well before I arrived, especially since I had a confirmed reservation. After a long day of travel, the last thing a guest should have to deal with is finding a place to sleep because a hotel overbooked its rooms. The lack of preparation and poor communication made this an unacceptable experience. I would not stay at this hotel again and would not recommend it to others.

It’s a nice hotel in the middle of downtown Dallas. The area is just that, downtown. The hotel itself was nice, and the staff was friendly and helpful when needed. We found stains on the curtains and stuff on the floor that should have been vaccumed before we stayed there. Cleanliness could have been better for what we paid. Thankfully we didn’t spend much time in our room. One elevator broke during our stay. Paying 55 a night to park was rediculous, and there should be more option to park that don’t rush our cars being broken into or stolen.

It’s a nice hotel in the middle of downtown Dallas. The area is just that, downtown. The hotel itself was nice, and the staff was friendly and helpful when needed. We found stains on the curtains and stuff on the floor that should have been vaccumed before we stayed there. Cleanliness could have been better for what we paid. Thankfully we didn’t spend much time in our room. One elevator broke during our stay. Paying 55 a night to park was rediculous, and there should be more option to park that don’t rush our cars being broken into or stolen.

The worker on night shift, she was very kind, friendly, wonderful personality. N/a

N/a

The hotel was very clean and the location was great it made it easy to get around the town

Michelle at the front desk was very helpful & friendly. I was only there 2 nights but housekeeping missed me out so didn't get room serviced during stay

I had an excellent stay at this hotel. I will recommend it for anyone who want to have a good time in Dallas!

It was decent stay we enjoyed ourselves. Parking options were limited.

Easy and convenient location.

The sheets weren't clean when we checked them. Then I had to change the sheets myself because no one was there in housekeeping. I requested towels and tissue on the 2nd night but never received them. Then I went to the bar at 11 pm because the guy who checked us in said the bar closed at 12. The guy and lady at the bar rushed us, saying, 'Hurry up and order because the bar closed at 11.'

My first time staying at this hotel. My room was very clean and spacious. Great location for any events that are going on near downtown Dallas. I will definitely stay here again.

Pleasant

They have a roof top bar and restaurant, that caught our eye! We check in the front desk man tells us all about it, drop everything off in our room. Head to go up and it says closed for private event! Kinda NOT fair 😪 If we had known we would have stayed somewhere else.

I did not receive breakfast. I made coffee in my room and the lids do not match/fit the cups. I selected one lemonade from the shop adjacent the front desk and brought it to the front desk. I understood there would be a $6.00 charge. I noticed when I arrived home I was charged two @ $6.00. I am requesting a $6.00 CREDIT!

I did not receive breakfast. I made coffee in my room and the lids do not match/fit the cups. I selected one lemonade from the shop adjacent the front desk and brought it to the front desk. I understood there would be a $6.00 charge. I noticed when I arrived home I was charged two @ $6.00. I am requesting a $6.00 CREDIT!

Great Location

Very good

Great stay!

It was nice

Exceptional

Like everything

Everything Like everything

Short walk to the Dart train. Parking was good. Nice and clean.

Poor quality of service and maintenance

Roof too bar was great! Great service!

no worth to stay here at all for this price. so dirty inside, i can see hair on shower wall. and the towel found a long red hair with it. sink is dirty with a black ring in it. bathroom vanity legs can see moors. didn’t include breakfast, no supply water, breakfast supper expensive there.

The property is in a good location downtown. It is also clean but the staff is not really helpful and need hospitality training. The parking is expensive but secure. I would not stay here again, the Omni is right up the street and worth the value.

No on site property except $45 valet. We ended up parking on paid parking street for cheaper

Great location great amenities

Ended up having a nail in my tire from valet service and a random charge nobody can find

The only parking choice is valet parking that is $45. There is. $150 security deposit. I wasn’t told about it. It was just charged to me and when I ask about the lady was very rude.

Very good

Overall the stay was good but several complaints about our fridge not working during our stay was made but nothing was done about it so food and medicine went bad.

Clean room, welcoming atmosphere!

Rooms were clean & inviting. Staff was friendly & helpful. Wonderful stay

I’m

Loved the hotel! It was so spacious and clean!

Great place

Clean room and lobby friendly staff.

Really spacious and nice hotel. Very helpful front desk staff.

My Family and I enjoyed our stay. My wife and I loved the HQ LOUNGE as well!! We will be back!!!

Stayed on the 11th floor and had a view of Union Station and the fountain which might’ve been nice if it was just a lot of unhoused people bathing themselves in it. Windows were pretty filthy so even trying to take pictures out of them of the Reunion Tower didn’t turn out great. Besides that, room was nice and quiet, valet was fast. Close to Sixth Floor Museum, which is why we booked it.

Overnight parking $45.00 seems high. The check in person was rude. The rest of the staff was friendly.

Great

I am not comfortable giving my vehicle and personal belongings to someone I don’t know, especially when this requirement and the additional charges were not clearly disclosed during the booking process. I feel this was unfair and very disappointing. Because of this experience, I would not choose to book or stay at this hotel again. I strongly recommend that the hotel clearly disclose all parking requirements and fees during the reservation process.

Amazing clean, large room, very comfortable bed

Very well maintain property! Great staff.

Exceptional

Location Valet staff was rude

Location Valet staff was rude

The beds are ROCK HARD. AC does not cool room and staff didnt care. Wouldve rathered stay in my car to be honest!!

The staff was so wonderful, especially at the front desks. Beautiful property. Not many restaurants. Get food before 11 AM or wait. JFK museum is a couple of blocks away. The 12th floor terrace has wonderful views of the Dallas Morning News building, Réunion Arena and the city. All are very close. Literally across the street from Amtrak.

Wonderful stay for one night..

Great hotel. Room was clean. Entire hotel was clean and smelled great. There is a rooftop bar on the 12th floor. Hours are 5pm to 10 pm. Staff was awesome.

I stayed for two nights. First time in Dallas to visit the Kennedy Museum and Dealy Plaza. The hotel was walkable to everything I wanted to do and more. Room was clean. The hotel has lots of amenities for your stay. I will definitely consider this property for my next visit.

It was great.

Rooms were very clean and shower was amazing.

We were extremely pleased with our stay from the moment we walked through the door! We were greeted by an amazing staff member who went above and beyond to make our check-in experience smooth and welcoming. Our rooms were exceptionally clean, comfortable, and well maintained. The entire stay was pleasant from beginning to end, and the wonderful service made our experience even better. We will definitely be staying here again and look forward to our next visit!

Front Desk lady extremely rude and not helpful at all. Older lady wears a mask low hair cut. Customer service is not for her

My truck was wrecked by a valet employee. I was lied to and eventually getting the truth. I didn't get to enjoy my stay and now on top of that have to find a repair company to fix it which takes an ample amount of time. No refund was issued and all I get out of this is a dented truck. Thanks for everything.

The stay was amazing!! Great location, great atmosphere, and very clean!!

Parking fees are too high and there is no other parking available. Great location of hotel, I was able to walk to Reunion tower, John F. Kennedy center, and Moaks BBQ. Rooftop view is amazing at night! There is no free coffee and breakfast is expensive.

Hotel was clean and up to date didn’t have no problem with anything overall great hotel if you visiting Dallas.

I’m so disappointed staying as a guest they charge me $45 dollars per day for parking this is another scam

The entire property was very clean & the rooms were comfortable & provided all the basics needed for my overnight stay. The staff were very friendly, helpful, & professional. I felt very safe in this property. I liked how you needed your room card to even enter the facility. This is a great feature for guests & staff. And the room card scanning in the elevator is a great feature, as well for everyone’s safety. This property offers a fabulous price point for the amenities offered. Overall, I had a great overnight stay here & would definitely stay here again in the future if I’m in this area of Dallas. I would recommend this property to my family & friends, as well. Thank you for the comfortable stay!

Very clean and easily accessible, especially with an attached parking garage

NA

Clean room

The hotel was clean and had a nice odor. Parking was a challenge with the location being downtown.

The room was clean and comfortable. Staff were helpful and cordial.

Atleast the support staff was good.......

great place will be back.

Great

Wonderful location

The only thing that I would have a complaint about is the refrigerator didn’t work

Staff was friendly and helpful through out the stay.

The place was beautiful, clean and smelled lovely. The staff were very nice and helpful. Their breakfast was delicious. Parking, super convenient with the vale service provided. If ever back in Dallas I know where I’ll be staying!

Beautiful Hotel! Would stay again!

Got a king room with a pull out sofa. Couldn’t use the pull out because it smelled like urine… other than that the hotel was fine.

Great room great view. Loved the open top floor bar and grill.

Super clean and comfortable! Staff was so friendly and all looked like they enjoy what they do. Amazing experience.

I like how clean was the rooms

It was a good place to stay.

Great hotel everything was nice friendly staff

Refrigerator and microwave were not working. I have to go and report it did not replace place right away. It was a little bit of the hustle since we have food with us.

Impeccable

Unfortunately bed bug in linen, incident report was filed.

Front staff young lady had an attitude when we arrived , but older lady in the morning was great. Overall great location and clean environment.

Good

Great job

Loud train in the early morning was an issue. Other than that it was a good hotel.

Great