Comfort Suites North Dallas

Bad

Great property

Room are ok just a little out dated and rooms have a strange smell to them checked out early

Very nice room. Loved full kitchen Nothing to dislike

They will charge you for dirty towels. Anything that can be slightly stained, nothing harsh just a quick hop in the washer and boom! Easily removed. Charge me $85 for dirty “towels and sheets”

N/A

Great staff and convenient location

Okay place just that I didn’t like my room because it smelled like cigarette smoke. Which I believe a point in time the room was once was a smoking room when smoking was allowed. The entrance to the hotel parking lot is kind of hidden and can be easily missed.

Not bad will definitely be there again

Great place.

They did not allow us to check in. We need to dispute the charge.

As soon as I walked in, I could smell the cleaning products. Having allergies it affects me. When I got to the floor, the hallway had a smell. When I walked into the room, it was worse. I had to quickly cool off the room to minimize the smell. Everything was clean but the smell was throughout the hotel.

Exceptional

It smelled of mildew didn't stay in the thing one night but got charged for both night reached out them to get money back and the tell me to reach out to Booking. I do that and Booking says they called them but nobody to return money . Been dealing with since last weekend and still haven't gotten my money back.

It smelled of mildew didn't stay in the thing one night but got charged for both night reached out them to get money back and the tell me to reach out to Booking. I do that and Booking says they called them but nobody to return money . Been dealing with since last weekend and still haven't gotten my money back.

The room itself smelled very fruity as if it was trying to cover up smell of smoking and the room before us. Which really isn't a big deal. We were just there to sleep while on a business trip anyway. And we spent a lot of our time outside of the room. My favorite part was the broken down car in the parking lot that had obviously caught fire at some point and was just melted into the pavement. That got a laugh. I hope whoever was in that was okay or that nobody was in it at all. The breakfast was pretty good and was what you would expect from a hotel of this caliber but on Saturday morning it was better stock than it was on Sunday morning. The sausage was really good and the eggs are obviously the kind of eggs that you just cook in a pan and then kind of break up but they got the job done. The selection of other things were very low though and the oatmeal was that super oversweetened oatmeal that you would get where I think it would just be better off to just have plain oatmeal and have things that you can add into it but you got to cut corner somewhere, right? There was no coffee at all on Sunday morning which was very irritating so we just ended up getting coffee somewhere else after eating breakfast. We didn't partake in any of the amenities like the fitness center or the pool but we did see where they were and they look to be an okay condition. The hotel is kind of off of a weird side road and is butted up against a bunch of other hotels but parking was relatively easy.

Hard to find something good about it. Hotel is not clean, hallways stink and carpets are dirty. Breakfast is limited and limited hours. Parking not safe.

The hotel was good. I wouldn't want to bring my small children around this area because there are a lot of on goings in the evening.. From what I saw there were lady's of the night and other illegal activities going on.. Some sketchy people hanging around...

The room had a awful smell, there was stains on the counter tops, and the room was not clean. Elevator had issues didnt think it was safe.

Great hotel well recommended

Everything was great!!!

Smelled awful, changed room twice because ac went out. Lots of homeless and illegal activity in the area, going in and out. Spaced out lady in the parking lot. Had to file a dispute for 4th night refund. No receipts given or emailed as stated. Breakfast was ok.

Very close to shopping. Restaurants Very convenient for everything 🙄

The lobby is different from the room. A lot need to be done inside the room. First of all, the carpet is very old and dirty, most of the amenities are old even the bathroom door was difficult to close. For 3 nights, I didn’t take the breakfast ( limited choice) at all except one yoghurt the first day!!

Great place to stay for the price. The staff is top notch.

Easy check in No vending machines on 3 floor .

Friendly staff No enough parking at night

Friendly staff No enough parking at night

Easy check in No vending machines on 3 floor .

Room was very nice and clean

Wonderful front desk staff

Pool was closed for maintenance twice in the three days we were there. Breakfast was good.

The breakfast was the same everyday. The menu has to be slightly changed each day.

Elevator was duck taped lol

Exceptional

Reception was not professional,

Nice hotel if you like cockroaches. I’m sorry but that is a no for me. When notified, they came to the room with bug spray 😦

Very good

Came in to a man barefoot with his feet, propped up behind the desk and then when I walked up not greeted properly I get oh hey what do you need? Rude and was very ready to rush me out.

Old furnishings, very dated decor, lots of paint/stain chips on the furniture, bed was very uncomfortable, and they did not have darkening shades for the bedroom.

The room smelled so bad we bought candles. The shower sprayed everywhere, the bedding had what looked like koolaid stains on it so we removed it and used the sheets. we did not leave the room a mess we did not get deposit back. No explanation

Staff was friendly Awesome parking Breakfast was good and Breakfast area was clean.

Sheets did not fit the bed so every morning I woke up I was sleeping on mattress. The bath towels were very old and stained, worst of all weren’t changed out daily so I had to call the front desk twice on a 4 day stay, both times I also had to go to the front desk and retrieve them. Parking was scarce.

Superb

Black mold in bathroom shower received different room with mold covering most of the couch wouldn’t recommend this place to the homeless

Nice place to stay. The bed were comfortable and the facilities and runs were clean. The staff was quiet but friendly.

The staff was kinda mean, the building is in bad shape. Had a allergic reaction to something on or in the pillows. Not a safe place. We had people that weren't even staying there trying to get us to give them money or try to get on our vehicle.

Exceptional

It was very nice and clean and quiet

It was very nice and clean and quiet

Muy agradable el espacio

Everything was as expected..really enjoyed our stay! Pool was great for the stay and time of it closing was perfect...11 p.m.!

Room was clean, if in need of a little TLC. Booked through Expedia and wished they had let us know there was a $100 incidental deposit due prior to checking in

Clean quiet and good price

The overall stay was not very great. Had to turn in used towels to get new ones. Honestly never had to do this anywhere else. The rooms need updating. The sheets on of the beds had a blood stain. Replaced the sheets. The front desk attendant was not very friendly. Will not be staying again.

No maintenance

Excellent!!

Huele mal

Everything was excellent to our family experience,

Front desk best customer service

A 150$ deposit is ABSOLUTELY RIDICULOUS and this hotel should be ashamed to charge that to their guests! I traveled across the country and have rarely, if any, seen this shady practice! I can understand WHY but if the city of Dallas is THAT delinquent and unsafe, this hotel should cut their losses and board the dang place up. 0/10

Not well maintained, building looks decent from the outside, but run down deteriorating on the inside ie, the decor, the furniture, carpeting, fixtures, paint. Unprofessional front desk staff. I would not stay here again!

Killed the biggest roach I have ever seen in our room. Breakfast was okay but could have used a few more things like some fruit, peanut butter for the waffles and maybe a different cereal other than corn flakes

Nada

- The room was about $150 cheaper for three nights than most other hotels - potentially suitable for construction workers traveling alone, not families - budget choice - decent selection of TV channels Con: - elevator flooring held down by masking tape - mold in bathroom - room fan very dusty - homeless people and bums in the parking lot - repairs were half finished as performed by an amateur - hotel staff parked their cars in the entryway for the entire shift - downstairs bathroom is not open for hotel guest only staff -

The online pictures presented clean well maintained rooms. The actual room was FILTHY! Hair was in the bed. Mold was in the shower. The carpet in the hallways was FILTHY. The room smelled wet and OLD! The air didn’t work very well and made the room humid! Three of us checked in the room for the night. There was 3 bath towels and one face towel in the room. When asked for more face towels, I was told I had to walked down the stairs from the forth floor to get more face towels because this was not a full service hotel. The elevator was out as well! Never again. The ONLY reason I didn’t leave is because we had been at the hospital all day~14 hours and had a two hour drive home

This hotel is in a very dangerous area with tons of homeless people walking through the parking lot. I was offered drugs by one of the homeless people within a few minutes of parking my truck. There are signs everywhere in the parking lot about it being in a high crime area and to hide and protect your valuables. For these reasons, I tried to cancel my reservation due to feeling unsafe in this area. I did not want my vehicle broken into or damaged while onsite at night nor did I want to deal with the homeless people and the very obvious drug use in the parking lot. Both Hotels.com and this hotel manager declined to partially or fully refund this reservation even after I voiced my concerns for the safety and wellbeing of my family. They do not care about your safety or wellbeing if you choose to stay here. I would have accepted a partial refund even if they chose to charge me for the first night plus a cancellation fee, but they charged me for four nights with no refund. I WOULD STRONGLY SUGGEST NEVER STAYING HERE UNLESS YOU DON’T CARE ABOUT YOUR SAFETY!!!!

The first Guy to check me in my first stay very rule told me he want a fresh $100 like all money

Good location and clean and comfortable. Breakfast was good.

Everything Good