Comfort Inn & Suites North Dallas - Addison

Room was sanitized and sheets were clean. Shower was peeling all over including the floor. Carpets were gross. Stained. Staff was helpful. King suites did not have sheets or blankets for pull out couch. We had to ask for sheets and towels. Laundry machines are very old and mostly out of order. Would not recommend.

I would say it was adequate close to our venue. Nothing bad just satisfactory.

This Comfort Inn is a lot cleaner than some of the other Comfort Inns around this area. It was clean with no mold or mildew smell. And the clerk was nice.

Rooms were filthy, housekeeping never came out of the week I was there, front desk was nice but WiFi doesn’t work, floor was dirty had hair everywhere, bathroom was a nightmare

Na

There was tape on all the walls, the bathroom was disgustingly dirty and even the sink. The ac wasnt working so i tried calling the front but guess what the phone wasnt working

It was a clean and nice hotel.

Loved how big the restroom was

Great staff

They need to replace the tubs because they are rusted

Everything was very good Everything was good

The front office called and woke us up in the middle of the night to say there was a noise complaint about our room but we were asleep and didn’t even have the tv on, I wasn’t able to go back to sleep. The room was clean except for the sink area, there was white toothpastes marks

More modern than some places but there was a mold and pee smell in the room

Was moved to room 313. Went and took pics of the minor flaws in that room and showed management. I did not want to be charged for anything that i did not do. Other than that, the carpet in this hotel needs to be removed and replaced. Very outdated. But my room was clean. Quiet area, nothing to complain about. I cant comment on the breakfast, i slept in, so i always missed it. Would i stay there again? Perhaps? Well worth the money.

Very run down. It smells of feet and mold. Very gross. I had to sleep with my own towel over my nose! The walls are stained of old blood and mold

Nice beds and Rooms are ok but stains all over the bathroom walls, needs attention, definitely need to paint or redo the walls. Breakfast was ok. Staff was nice, parking was safe and plenty of space

Friendly service.

Hotel needs to be upgraded

Carpet was wet, room smelt awful and humid.

Everything was good I will choose them every time. The front desk was very helpful

This was without a doubt, the most filthy hotel I’ve ever been in. The carpet have had a hard life and who knows what it’s witnessed. Once you get to your room, it’s livable though still not particularly clean especially the bathtub. After asking for it to be cleaned again there seemed little difference. Soap dispensers were empty upon arrival. The continental breakfast was served in a dimly lit closed off room. That may have helped conceal the barely cooked sausage. The people loitering outside throughout the day and especially at night smoking a variety of things didn’t leave a secure feeling as you come and go. The smell of pot throughout the building Was a reminder of how rundown this is. The condition of this hotel is surprising since it’s in a nice part of town and surrounded by seemingly nice hotels and apartment buildings. Avoid at all cost.

Room was clean and staff was helpful

Whole place was not clean at all, smelled like weed in the hallways and lobby. Won’t be staying here again.

Breakfast was not good. Sometimes no one was there to attend at the reception desk.

The facility is old and poorly maintained. However the location is great and staff was very friendly and helpful.

All good!

The staff were very friendly and helpful Wasn’t cleaned properly but fixed immediately

Do not do not stay at this hotel!! The hallways smelled horrible!! As you got off the third floor elevator it reeked of marajuana - I’m convinced they are running inappropriate activity out of this hotel from so many things we observed in the evenings! Wouldn’t be shocked if the owners of this place are in on it! Our uber driver confirmed for us that it was a “trap house” - the sad part is this hotel is in a nice area too - our room for the most part was ok - but we were woken up both nights by the people next door making lots of “noise” in the middle of the night - highly disappointed in this hotel and we do not recommend it!!!

Room was not clean. Red stains in carpet. Bathtub was dirty.

Staff friendly and accommodating! Outside of the building could use a little attention

Clean room, decent hotel and great location. I would stay here again.

Nothing

Smelt like smoke not the cleanest room

The staff was very helpful and pleasant; however, I wouldn't classify this location as one with amenities. The gym is clogged with broken equipment, and the pool isn't functional. The laundry room has a single working washer/dryer that is always occupied. And the smoking policies aren't enforced AT ALL. Marijuana smoke rules that facility.

No pool

tub only no walk in shower AC works great breakfast scrambled eggs sausage (2 stars for that ) blueberry muffins /toast - no bagels jam butter yoghurt , waffle maker overall 3 stars plenty parking well lit . Do recommend

Everything great!

There were many people outside in hallway having too much fun and they were very loud and could not sleep

AC was leaking water ?.

In the restroom there was a dirty towel hanging from the shower rod from whoever was previously staying the room. The room had broken stuff in it from left to right. I would never book this place or any other Comfort Inn again. Not even for one night.

10/10. Very nice and quiet area with plenty of convenient parking. The associate that checked me in was nice. I asked for first floor since i’m a smoker and not only did he give me first floor, but it was also close to the exit door for easy in and out access which I loved. The hotel lobby itself was clean and smelled really nice but so was my room. It was clean, the bed was so comfortable, and I love that they have cable plus internet tv options like netflix and youtube. Overall, I really enjoyed my stay and would definitely stay here again when and if needed.

The room is just like the picture but it was bugs crawling around and the tub was nasty. The stay was fine besides like the room had some tears on the wall and stuff

I had to move rooms because our first room was so dirty. Mirrors in room & restroom hadn’t been cleaned in i don’t know how long. The shower and toilet had A LOT of hair. The 2nd room was okay, the shower floor was black I ended up cleaning it myself.

.

Just plan ahead and double check amenities and what is available.

I am requesting a FULL REFUND! The issue first arose when I checked into my room. It was very hot in the room which was extremely odd! I have never been to a hotel where it was uncomfortable from the start. Sunny tried to accommodate with another room which would have been a downgrade to a single bed instead of the two queens that was needed. He showed me two of these rooms which the AC was also off and both felt very hot and humid. I had to just deal with room 141 due to it being too late to get another hotel. I requested a refund on the spot and he said I had to contact you to do so the following morning through Shiv. Now that brings me to Shiv. I explained to him what had occurred the evening before and my need to get into contact with you. His first response to me was “well, why did you stay?” No apology, expressionless, and almost cold! Through our conversation… I had to stop and tell him to cut out the snarky and patronizing tone.

The staff was nice and helpful. I like the key code instead of a card to get in the room. My fiancé said she got bit in the bed and that she saw 2 roaches in different locations in the room

Maintenance seems to be a challenge. In the room i got with good A/C, they electrical outlets on the wall were in disrepair and had been disconnected in the panel below the counter with the wires hanging out of the wall. The floor lamp was broken off the base, leaning against the corner of the room and no light bulb. I only had a set of bathroom towels, one of which i am not sure had been laundered. All of that said, the bed was made and sheets appeared to be clean.

Location only Terrible staff. Rude and racist. Roaches. Blueberries on the floor from previous stay.

My room was clean! staff was nice, parking was easy. my bed was super cozy only downsides were the wifi not working and the pool being under maintenance

Front desk dude was so much help!!!! So far from work

Not enough staff to keep it clean.

Only problem when I got there the room they assigned me wasn’t clean and the next room didn’t have any towels pool was closed overall good hotel

The staff was very helpful and nice when we checked in. The room options were slim and we asked to change rooms three times due to the room conditions of cleanliness at check in. The breakfast options were also slim. The hotel is very much outdated and needs remodeling. It was doable for our two night stay only because the hotel staff was very accommodating and nice.

The WiFi did cut out here and there but that isn’t a good enough reason to write off coming back.

An adequate place to stay the night.

El segundo dia tampoco limpiaron ni llevaron toallas a la habitacion.

I didn’t It was nasty

Claimed to be smoked free but one of the rooms we stayed in had heavy cigarette smoke - like someone has been smoking in there for months. It was quite disgusting.

Comfy bed, clean room, simple. Gym was missing way more equipment since last time I stayed there. They need to invest in some new weights and a few mats, at least. Wifi sucked this time too, not sure why.

Great location. Helpful staff. Great suite!

Phone room was breaking apart. Room was a posed to be nonsmoking but it smoke met us upon entering.

Tiene muy buena ubicación

Good breakfast and attended

Old property with run down breakfast area, scary elevator, and musty smells. Beds were clean and comfortable which is why I consistently book Comfort Inns.

Great services

The hotel was filthy , there was no towels in room I had to go down to the front desk to ask for them and it was no one there for almost an hour during my wait . The pool and amenities were not available due to poor property upkeep . I wasn’t even wnle to stay my entire stay due to filth and being uncomfortable in environment.

Very clean and staff was great

Na

Great all around!

For the price, this was a really nice hotel to stay in. The room was clean and nice. Only complaints would be, we stayed 3 nights and we only had 2 towels and 1 washcloth when we went into the room. However, when we ask, they gave us extra. And I think just from being an old hotel, it does have a very strong musty old smell in the hallways.

It was good

Recently remodeled and updated. Much nicer than previous visits.

..

Older hotel but very well maintained! Front desk even asked if I preferred being on the middle or top floor, which was fantastic since I prefer not having the possibility of loud people above me(light sleeper). Will definitely consider in the future!

We had a good stay here at this hotel. The room was very comfortable and cozy. The parking lot is very well lit. We would definitely stay here again.

The hotel was located in a nice area near many food options and a mall. Parking was easy. Breakfast was available as it lists. It was a decent stay for a few days.

Property was cIean

Air conditioners were off and the room was so hot. Will I was going to turn on the air conditioner, it had mold in the vents! The room was not clean. The first desk guy was sweet.

Clean and friendly staff

Free self parking was great, and the room was clean and comfortable. There was no shampoo in the shower, and the TV is an older model so you don’t have many streaming apps to choose from, but that’s okay. However, the TV did randomly stop working one night, which was odd. Breakfast options were okay. Overall, if you just need somewhere to sleep and shower, this is the perfect hotel. But if you want to be a little luxurious and a bit more comfortable, this may not be what you’re looking for.

front desk ,, very helpfull,,,,

Nice

2

The lobby area was nice and clean and smelt amazing. When we got off the elevator on the third floor, it was a different story. The carpet was filthy and didn't look like it had been cleaned or vacuumed in quite some time. Our room did not smell clean at all. Luckily I had some cleaning products with me. There was no shampoo, conditioner, or body wash in our room. Also, the carpet near the ac unit was wet from condensation. We were highly disappointed in our stay as this was the closest hotel to our son's apartment. We had just moved him in and were hoping to stay at this hotel frequently. I guess you really do get what you pay for.

Pool was closed due to major

Everything was great.

Floors are dirty, Lights are not working in our room.

Good location for our business needs. Thank you

Than went to the room no lil towels The pool doesn’t have no chair to sit by the pool with And the air didn’t get cold other than that the other staff were so friendly n helpful

I found strange insects crawling in the carpet, and I found a small roach, crawling around the nightstand by the phone close to the bed

I can handle a little worn for the great price

A decent deal for the money.

Maintenance is quick and very helpful

Air conditioner didn’t work at the second night, they changed another room immediately. Pretty new , has swimming pool , good price!

Good place to stay

We had our room changed twice and each room was worse than the previous. The sheets had stains, the carpet had stains and food and crumbs were left around the bed on the floors. The elevator smelled like mold. The owners were sitting

Don’t book here the tubs have rust and mold. The walls are filthy and the rooms smells horrible. I got a refund and went to a better hotel. The staff was upset that I was complaining so the started speaking in Spanish. The front desk does not answer phone

They need to update everything!

loved the hotel and love the area will be back for sure.

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It was OK

Price was good.

The beds were comfortable, however; pillows were too soft, room has a musty scent, & we had to be relocated to another room due to roaches in the first. Truly considered your options before booking.

The hotel was nice and clean.

Good location for my needs

Room had stains and bugs tub was dirty and slippery

The breakfast was buffet. Good selection. Started early which was good for us.

Clean but lots of things broken in our room. Lightbulb at bedside out, bathroom sink leaked water continually on top of sink, towel rack hanging down and dead old didn’t work. All were fixed after we notified them but for that many issues in one room, it should have bees noticed during cleaning and corrected.

The elevator felt like it will break, room was not clean there were stains on the walls and carpet. The bathroom was dirty. There were stains on the curtains. Didn’t even want to try the breakfast.

The location isn't in a bad area the hotel itself was very nice to stay in just make sure you have enough to pay the $100 deposit

Smell of smoking in None Smoking room and when we called the front desk about this concern there was no action however the confirmed that all their rooms are none smoking 100%

The internet didn’t work well. The bath tub need to be updated. No daily room cleaning service. Had to ask for towels at front desk. The pool and jacuzzi need major update. Need more options for breakfast.

The smell when walking Thur the hall

Me he hospedado en otros hoteles de la misma línea y nunca había tenido la sensación de no quedarme en el hotel ya que en la dicha encontré un jabón usado y en el cuarto pareciera que no la limpiado bien ya que encontré una pelota de juego de perro en los pasillo había un mal olor y pareciera que no hubieran pasado la aspiradora en el pasillo pero en general todo lo demás estaba bien .

When we checked in the afternoon we were given a room that has not been cleaned yet from the previous curomer. It was disgusting, towels all used and are on the floor, beds not made, sheets and comforters are all messed up, and full of trash. The receptionist was not polit on top of that mistake. The other room that we were moved to smelled moldy.

Nothing They wake me up at 12am saying that we didn't pay. I had to pay twice. Very bad service. I showed them my confirmation number. How did they gave the keys at 4pm if we didn't pay.

Bathroom was really dirty. I switched rooms and second room wasn’t any better. I asked front desk staff to make sure the bathroom was cleaned when I was at work the next day and came back from work, bathroom still extremely dirty, only towels were changed out. This property is absolutely terrible. Do not stay here unless you absolutely need somewhere to stay

It was very nice clean room and a very good parking place and it's very safe and I'll be back again and thank you for having me

The location Didn’t like how poorly kept the place was. It was very good clean and when I asked the staff to do some housekeeping stuff while I was gone, they didn’t do a single thing. The bed wasn’t made no fresh sheets or towels, and the trash wasn’t taken out after I had specifically asked for it.