Comfort Inn & Suites Love Field - Dallas Market Center

Location close to where I needed be for my appointment. I didn’t feel safe there. Drugs were being used at the end hallway. People coming in and out like it was a escort service. People were drinking at the parking lot and I’m not sure if they were guest or not. Some man come in yelling and no one at the desk. He apppeared to be homeless. Never the less I feared for my safety.

My stay at Comfort Inn was relaxing and comfortable. The breakfast was absolutely delicious, and I truly enjoyed my experience. I would definitely recommend this hotel to anyone looking for a pleasant, relaxing, and comfortable place to stay, especially for a quick getaway or overnight visit. I would gladly stay here again!

Nothing Room smelled like it has a real bad sewage problem

The windows need some TLC. You can hear everything happening outside.

Todo exelente todo en orden

Large and comfortable rooms No problems

Large and comfortable rooms No problems

It was amazing top to bottom the staff needs a raise for there excellent customer service and commitment to the facility

Close to airport

Close to airport

Because of its location being so near to UTSW, we stayed here while in town for medical appointments, importantly because this is a non-smoking hotel. While the property looks clean, there is an overwhelming smell of disinfectant and air fresheners attempting to cover the also overwhelming smell of cigarettes. While this isn't the fault of the staff or ownership, but rather shows the total disrespect with which guests treat others' property, it still made the stay uncomfortable for someone who struggles with breathing issues. In fact, whoever was in the room directly across from ours was smoking marijuana in their room--and not just a little; it was SO powerful.

As I arrived the room was occupied with other guest inside

As I arrived the room was occupied with other guest inside

Had a very good experience there at Comfort inn, the room was very clean, bathroom was well kept, rest of the hotel was maintained greatly and staff at the front desk did a fantastic job. For any one reading my review, I say definitely book here when visiting Dallas.

Hotel had a smell , not up to par and breakfast didn’t have much of an option.

Hotel had a smell , not up to par and breakfast didn’t have much of an option.

There was always a strong smell of cigarette which was overbearing at times

There was always a strong smell of cigarette which was overbearing at times

I had an upgraded room and didn't pay extra for it. The bed was pretty big and comfy with a lot of pillows. The breakfast was ok, I wanted bagels It was close to the places that I wanted to go Nothing

I had an upgraded room and didn't pay extra for it. The bed was pretty big and comfy with a lot of pillows. The breakfast was ok, I wanted bagels ? It was close to the places that I wanted to go ? Nothing

I stayed here 2yrs ago. The place continues to improve! Good job

Other families like us staying there after travelling for doctor appointments

Other families like us staying there after travelling for doctor appointments

Overall amazing

Smells. Wet and Damp in the room Red paint spot on the carpet . Carpet needs to be cleaned

Smells. Wet and Damp in the room Red paint spot on the carpet . Carpet needs to be cleaned

Overall amazing

I usually stay here when I come in for Cowboys games. It's relatively clean and does the job. I like it for its proximity to Dallas Love Field.

None

My wife doesn’t make comments usually on the hotels where we stay, but this time she said, I really like this place. The hotel was neat and clean in the parking was convenient. So when we’re visiting Parkland Hospital in Dallas, my wife and I will probably want to stay there again.

All good. Will stay here again.

Everything was good. The room and the bathroom were clean. Staff was helpful.

Parking was excellent

Hotel looks nice on the outside, but is rather run down on the inside. This is the only location that has actually charged me for the $100 deposit.

They had a roach in the room I had to spray it

Room was dirty there was water all on floor from refrigerator and water leaking from air conditioner so the carpet was all wet there was roaches all on the walls

It’s pretty noisy due to the location is by the side of the freeway.

Service was good. The Indian guy behind the counter is above and beyond. Breakfast was ok. Lobby does not look like the pictures. The room smelled,A/C broken. Restroom tiles were falling off and the noise from the highway at night when trying to sleep were horrible.

Great rooms, very clean, bed was comfy. No bad odors. We were very satisfied. We extended our stay for a few more days. The Staff at the Front Desk were very nice and helpful!

The staff was professional and courteous, the room was clean the bed excellent. The breakfast was a plus, full service breakfast, I will stay again most definitely..thank you

Good location for my event location. New owners and it shows. Completely new staff. Rooms need remodeling and tv upgrades. According to front desk on antenna channels were available. 7 channels like the old days. Other parts of hotel had cable. Interesting.. asked to move to different room with cable but was told none had cable. Overall it served it's purpose of a room.

Breakfast closed too early.

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B

Definitely recommend

I really love this property. Ive stayed here many times and I've always really enjoyed my stay. I definitely recommend this hotel

I did not like there were no Gideon Bibles in the rooms. other than that the stay was pleasant.It would have been more pleasant wiyh teh Bible to read.

The workout equipment does not work and is hazardous. Also the elevators do not work and when they do work they are very slow and often get stuck. I had to change rooms because the floor was caving in near the AC unit. This entire place is run down and it’s not being taken cared of, negligence and false advertisement regarding quality and amenities.

there is a stench upon entering the room and the lights did not work. the elevator also did not work, and there was not access to stairs. fire alarm was going off throughout the hotel in the morning, and staff did not address this with any of the guests. We ended up leaving and did not stay.

Refused to stay. Hotel was horrible.

Room was filthy, paint job half done everywhere, mattress had stains all over it, entire hotel smelled awful. Terrible location right by interstate. Will never stay again - can't believe this place cost nearly $200 a night but couldnt find anything else.

Upon arrival I was charged an additional two hundred dollars on top of the price I had originally reserved the room for. The bathroom, bedsheets and countertops were noticeably unclean and remained so even after requesting room service.

The jacuzzi was broken and the bedding was very dirty. The sheets were not clean

Room smelled like cigarettes- not clean enough

The room smelt like mildew and everything was dirty. There was blood on my sheets and on the floor. Do not stay in room 225

It’s a very comfortable place to stay

Muy sucio

No one was at the front desk for 45 minutes to check in. Then the rooms were stink of smoke when it's suppose to be non smoking. They had mold all over the restrooms and roaches. I kept on my shoes because the floor was dirty it also had trash under the bed. Worst experience in hotel ever. That place is for drug addicts.

Perfectly fine for this pricing segment. Particularly liked that the fridge has a freezer compartment. Rooms facing the highway are not quiet because of noise from traffic. But then, you're also conveniently next to the highway.

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Many things need to be worked on. A tile fell the bathroom wall while we were there. The conference room obviously had some water damage to the ceiling. The parking lot was small and would be tough for large vehicles or trailers to park.

Pero pensaría dos veces para volverme a quedar en él, ya muy sucio todos sus muebles y la gente que ahí se hospeda, por lo menos la que yo vi no se ven muy amigables De hecho cuando hice el check out como dejé un depósito fueron a checar la habitación, algo que nunca me había pasado en ningún otro hotel, y yo creo que es por el tipo de gente que ahí se hospeda.

all

The hotel is next to the freeway

First of all the rooms were dirty carpet had some stains dirty smell. Both ice machines in 2nd and 3rd floor were not working there was mold around the machines and they were extremely dirty. $2.00 for room temperature water bottle when the ice machine is out is outrageous!! Only 2 towels for a room with 2 beds is crazy as well. Wouldn’t go back here!!

When i walked in the door all i could smell was urine. Staff was nice but place needs updates real bad

I still haven't received my deposit back yet

the staff was so nice and helpful! the property was right off the highway so we heard traffic all night long. it also did not feel like we were in the best part of town. but the beds were clean and comfortable and the water pressure in the shower was fantastic.

There is a lot of black mold on the ceiling in the shower. There is black mold in the grout ! Needs repaired.

Just a quick overnight stay and it was great. No complaints! 👍

Whatever it was that needed done/fixed was taken care of right away. Everyone was very nice.

Needs to be updated, a paint job, new carpet. The cleaning products they use leave an odd smell in the hallways. Sheets did not fit very well on the bed.

It is very outdated & needs an upgrade. The toilet leaks from the bottom. The sheets are torn in the corners & needs replacing. The smell is muggy that perhaps the carpets need shampooing. The shower head needs to be soaked in apple cider vinegar to break up the calcium & rust look.

Went to Dallas for a music festival with my best friend and had a blast. This hotel was close to everywhere we wanted to be and provided a great breakfast and clean room. The area seems pretty relaxed and would definitely recommend to anyone traveling to Dallas.

This place was horrible, the WiFi didn’t work, only had 4 channels on tv. The bathroom was terrible bugs it wasn’t clean. My key card wasn’t working at all I will not be back to this location.

Mold. Cracked ceiling. Bugs

Customer service was very nice.Had a strong musky odor In the lobby area. rooms were pretty outdated. Electrical outlets were not up-to-date nowhere to plug-in power cord for cell phone. The blow dryer and magnifying mirror were dusty and a bit dirty. surprisingly, the bed was very nice and comfortable.

Could use a face lift - wall and ceiling damages throughout

Overall a good stay. Was upgraded at no extra cost before arrival to a "suite" when our room had plumbing problems. In our room the toilet had a very slight leak that caused no problems but reported it on checkout.

Hotel was ran down and not well maintained there was a huge roach in the bathroom. Walls were banged up and cracked. Plug ins in lights didn’t work. View from room was barbed wire fence. Room was very noisy from highway traffic Furnishings were scared up. Toilet had rust around bottom. Hotel smelled of strong air freshener like they were trying to mask smoke or mildew. Bed was ok and linen seemed clean.

I was not aware of the $100 deposit requested upon check-in. It was a shock and since I don’t carry credit cards , it was only luck that I had the funds in cash . This policy should be made clear when one is considering a booking with the hotel.

Bathrooms need attenrion and supplied before guests arrive. BUILDING INSIDE Is QUITE RUN DOWN AND needs maintenance. Rooms did have adequate supplies; microwave, fridge, coffee and tv.

Roaches coming out of tub constantly. Leaking water in sink. Unleveled drawers on dresser. Was told it was because how the building was built. It was horrible.

Room was not well maintained. There was a leak with water dripping on the desk next to the bed as well as a hole in the wall

Leak in the room the desk was wet, holes in the wall of the room.

The photos on the website doesn’t match the hotel room… the AC wasn’t working the best…. Not what I expected but it was for a short stay

Leak in the room the desk was wet, holes in the wall of the room. I did not sleep under the covers and threw my luggage away after staying as I was concerned about the cleanliness.

BAD place.

Comfortable room

They was great

The bed was super comfortable, room was clean

Bugs in shower , 3 of us got bit by something in beds

Place was dirty sheets not clean and have stains room not clean towels with stains and nothing good for breakfast

Service was ok, but hotel is very dirty, broken down and dated. Tiles cracked, elevator didn't close all the way, no hot water in the shower, roach running on bathroom counter top and terrible mildew smell throughout entire place. I would not stay here again.

I had too switch room because of a leak in the ceiling and the rooms are not what's advertised

The room was clean and comfortable. My only complaint was the useless tv remote control.

Trash

Cleanliness and professionalism of staff

Place is rundown.

Overall the place was a little run down. Everything was functional but was outdated and run down.

The hotel is quiet and comfortable. My room in the basement need to be sprayed for insects. I saw a roach near rhe microwave. Overall it is ok.

It’s wonderful place to stay

This was a fine property for the money and we only stayed one night. Though, several of the appliances, including the phone and hair dryer were broken and the staff weren’t able to fix it. Again, fine for a budget hotel.

I can not rate several of the categories because we did not end up staying overnight. We checked in, there was a foul odor (weed) in the elevator, the lobby was dirty, the hallways were dirty, and there were roaches. Our room seemed clean enough, but there was mold in the bathroom. I though the window in our room was open when we entered due to the loud traffic noise, but it wasn't, just wouldn't close properly. My daughter and I did not feel comfortable there, so we checked out and found another place. The young lady at the front desk was nice, so there is a positive.

Cigarette burn jokes in carpet. Lots of worn areas in carpet. The coffee machine was out of order one morning. And the place smelled like weed.

Saw multiple roaches! Had been on the road after leaving hospital for multiple days or we would have moved hotels.

Out of I’ve

dirty, water wouldn’t leave in the shower and bed bugs.

Horrible experience

The rooms were fairly updated, but not clean or kept up. there was a bulb for one of the lights in the bathroom. The walls looked like they had food smears. The lobby and surrounding areas smelled faintly of sewage. We were thankful our room didn't smell. It was right off the highway so we heard cars all night, but it was easily accessible. On the plus side, the beds were comfortable. The staff was nice.

Staff was nice but room had roaches

Only one cart was available.

Totally fine and great. The only reason I didn’t give 5 stars is because of the smell (I’m not sure how to describe it) and just the fact that it’s not that nice, just the basics, yet totally comfortable and acceptable. Service was good!

Hotel needs updated. With the old windows you hear the freeway traffic all day and night. Bathroom sink was leaking underneath, which made the bathroom floor wet & tacky. Only one valet cart, so we had to make multiple trips to unload & load our car. Don't waste your money staying there.

It had a weird smell in the elevator and hall way. Room was very clean and big.

Good for the price

Overall a very good experience

We have stayed at this location a few times. We have always enjoyed our stay. The staff is friendly and helpful. This time there was a musty smell on the elevator, the door to our room did not latch when we closed it (we had to push or pull it to make sure it latched), the tv was on when we arrived. We found out the reason was because the remote would not turn it off or change channels. We were able control the volume. We did speak with the desk on our check out and she said she would turn that info in. We enjoy your establishment and look forward to future visits.

The hotel was on remodeling and they are noisy and drury and the beds are berry olds

Had an issue in my room with the TV. Channels did not match therefore could not find anything to watch talk to girl at front desk. She gaff me off went back down she called the manager I asked to be put in a new room. I was told only two rooms left could not have new room manager came up checked my TV peddled with it. Finally I told him telling me I can’t have a new room is telling me they don’t care about me and I thought that was wrong. He went checked new room TV fine, so they moved me to another room finally