Comfort Inn & Suites Dallas Medical - Market Center

We prepaid for 3 days and all we asked was that housekeeping refresh towels. We never got a single towel after arrival. The bathroom floor was dirty — obviously uncleaned with visible dirt -and had mold at various places in the tub and around fixtures. The first night, there were doors opening and closing all night long. They stick, so the doors were loud. The hotel is along busy roads so you hear revving engines all night This hotel was overrated for the money.

Everything was good. Front desk was courteous and helpful. The parking lot was well lit. The only thing is that when we turned on the heater the smelled burns and the fire detector went off.

Me encanto este hotel, muy limpio, no huele feo, no es muy grande pero es moderno y comodo, el personal es atento y amable. El desayuno es muy completo.

Neutral at this time

It was very close and convenient to downtown. Staff was very friendly. The bed was so wonderful that a very dear teddy bear stayed wrapped up in the blankets and got left behind. I called after noticing we did not have the teddy bear a day later and the staff is going to hold it for us for a week until we can get back to Dallas to get it. It was nice being close to the hospital since we had to be there at 4:30am. N/a

Very different from the pictures. The room smelled odd. I won't book here again.

Good

Exceptional

Hit tub not working. Very frustrating as that should be reviled when booking. Edna at the desk amazing. TY

Superb

it was a nice stay

Pool and jacuzzi extremely in poor condition, not clean . Looks pretty rundown. Rooms are okay . Painting interior doesn’t help with black. It’s not in a good location. Near liquor store and loud free way drive in night

Absolutely nothing This was one of the worst hotels I’ve stayed in since I have used Booking .com would never recommend this hotel to no one

Absolutely nothing This was one of the worst hotels I’ve stayed in since I have used Booking .com would never recommend this hotel to no one

the room was clkean but the parking was terrible not enough parking i had to park almost half block had to park behind chevro station next door ther e thats where was told to park if none wasnt close by the parking and when i left the room and came back my card didnt work in room

the room was clkean but the parking was terrible not enough parking i had to park almost half block had to park behind chevro station next door ther e thats where was told to park if none wasnt close by the parking and when i left the room and came back my card didnt work in room

It was an adequate stay

Exceptional

The room was very kept well clean.The air conditioner when we turned on the heater smelt , like burnt heater. Everything was good until we seen a big crack in the door when we shut the door and we told the staff and they didn't do nothing about it or they didn't even give us another room soo ya sometimes lil things matter. Everything else was great 👍

Floor makes your feet black, it’s just gross.. rust and poor paint conditions. Very outdated. Nice staff, the bedding was nice and clean, just wish it was more updated and make sure to wear shoes the whole time you’re up.

The location is convenient to UT SOUTHWESTERN Medical which is the reason for the booking. We didn't like smell in the room almost like it used to be a smoking room. The hallway smelled like sewage. Other than that it wasn't too bad.

The location is convenient to UT SOUTHWESTERN Medical which is the reason for the booking. We didn't like smell in the room almost like it used to be a smoking room. The hallway smelled like sewage. Other than that it wasn't too bad.

It's decent and close to the airport. Very bad sewage smell in the lobby. Breakfast choices just okay.

The hospitality was great The hot tube was out of order.

The hot tube was out of order.

Our room was nice and clean and didn't have any bad smells. The staff was very friendly and helpful.

Room wasn’t clean. Heater billowed smoke and set the alarm off. NO one came to make sure all was ok. Was weird

The tub drained rather slowly, and the window shade looked like someone sprayed a can of soda all over it. Overall, not too bad.

Desktop we’re dirty but everything else was clean

The pool area was dark the lights most of them were not working and the hot tub wasn’t working either the water was super cold!!! Also too much noise at night from cars that gather up at the liquor store right next-door! If you have little ones, which I did have my twins hard to put them to bed due to all the noise!

Bed was comfortable. Breakfast was good. There just isn't enough parking at the hotel We had to park behind a liquor store next door.

Bed was comfortable. Breakfast was good. There just isn't enough parking at the hotel We had to park behind a liquor store next door.

Location Parking is limited

Location Parking is limited

poorly maintained Hindustani Staff member was very Rude and unprofessional I would not recommend staying here next time Regards

Door to room damaged barley opened or closed did not self close. Room stank like chemicals General property condition poorly maintained Worst room I’ve booked through Expedia

Not as nice as the photos showed, but seemed like a safe area. It Had an unpleasant smell, but clean overall. Didn’t get to stay for breakfast or need anything special. A lot of Noise coming from outside but didn’t hinder my sleep any. Thankful for the nice bathtub and comfy bed!

Passable

Service Clean

Clean

Could use better tv access.

The room is clean and spacious, but it is very noisy from vehicles on the highway and the next door gas station.

Clean

Dirty floors, entire building felt unkept. Awful smells in hallways and elevator. No prior knowledge additional deposit upon check in given.

It wasn’t bad - room was up to date but stark. Suited my needs for one evening. Didn’t use the pool or services. Weekday breakfast ends at 9 so did not have the chance to have it as I got up too late to make it.

Great stay. Inexpensive and convenient.

La habitación estaba cómoda y limpia , pero el loby tenía muy mal olor , un olor desagradable , era insoportable .

Elevators need help rooms in need of new or deep clean of carpet and and minor repairs in bathrooms

When we gotnin to the hotel that night and the clerk told it was $100 for incidentals and I said isn't that kind of hugh and the response was, "Well the area isn't the best so we had to up it because we were havingbso many problems with rooms trashed." Then we got upstairs to the room and it smelt musty so I then noticed a sign on the back of the door stating something about anythjng burnt in the room or burns of furniture would be liable by the customer which was a very big tell tell sign for me that they have drug users probably staying in the room. Needless to say it didnt make me feel very safe.

Room was comfortable but it was a little noisy outside. Location is very convenient and everything is close by.

The clerk was super sweet and helpful. Breakfast was good wish they had other meat options besides sausage. Room was great temperature and comfortable always a pleasant

Area is sketchy Building needs a complete overhaul

The knob to the hot tub was gone needed pliers to cut it on I didn’t even bother to ask wish I had a picture it was sad and I picked it for the hot tub

Nice and clean. Loved the shampoo and conditioner they supply Plenty of towels. Nice tv Breakfast was fine, same things they all have.

The bathroom door didnt close, one of the light switches didnt work & the A/C leaked water into the carpet.

If you’re ok with staying at dirty places this would be it.

Hotel was very dated. We had issues with the smell. Someone was smoking marijuana and the entire hotel wreaked of it. The sinks and the faucets in the bathrooms are very disfunctional. The location is very close to UT Southwestern Hospitals.

Being close to UTSW Medical and Parkland Hospital one would think the hotel would have a wheelchair but NOPE. Also the breakfast and morning coffee was delayed because "the woman didn't show up for work". Much better management is needed.

There was roaches all in my bathroom, blood on my sheets and makeup on my pillow bones in the trashcan that someone was eating

very close to Dr. office. friendly staff, hot tub didn't work.

It was a good visit. No problems

The room was very clean very spacious for all my guests and the front staff was excellent breakfast was awesome

Nice large room on the first floor which made it easier for us to get around. This is our third trip using this hotel as our home base to the activities we do in. Dallas.

The check in person was very kind. The room while s good size, had a number of issues. The tile floor was lovely until damaged and improper repair attempts were made. A lipstick was found on the bathroom floor of my " clean" room. Damage to the walls was painted not repaired. The pool was clean, maintained and available for reasonable hours. There was no hot or boiling water available for tea, as I am allergic to coffee. When breakfast hours were done, the attendant turned the TV off to encourage people to leave. Breakfast was not well stocked and the attendant was heard and seen on her phone speaking to someone while on shift. The check out gentleman was dismissive, unhelpful and went out of his way not to answer my query. I won't stay here again and would not recommend this property.

Will book again

Clean room good size room bathroom great roomy and clean, close to market center neighborhood was a bit sketchy OVERALL very good EXPERIENCE

This property needs updating badly

Very helpful staff

Great location .. use for sleep

The facility needs some attention to detail. Our shower was dirty and tiles were loose on the bathroom floor. There’s not enough lighting in the room. The elevators were concerning. I had an experience of the door trying to open between floors. This place needs a little love….

The card key barely worked the elevator made weird sounds the hall was warm the lwhen changed. The ice machine was to on the top floor. Instead of. on ever foor.inen was half. dirty.a little bit noisey.in hall ways .all in all was not not a pleasant visit .wouldn't recommend

Close to entertainment of Dallas, very clean great parking.

The staff was accommodating!

Clean Rooms, Great Customer Service, Favorite Hotel to Stay Everytime!

Will stay again

Freeway noise well its by the Freeway. Clean nice hotel.

Central to the hospitals. Stores very nearby. Clean and quiet.

everything was as expected, clean room, breakfast was fair. satisfied with stay.

Some of the inside doors to rooms needed attention. Several doors appeared to look like someone had tried to pry them open with screwdrivers; however, the doors were very thick and strong and the extra locking mechanisms inside the room were excellent. I would stay here again.

Nono toilet paper

It’s okay not the best we didn’t have any toilet paper in the room and when I called I had to go pick it m

This hotel is just a short drive from the UT Southwestern Medical Center. My spouse was having a procedure done there which required our overnight stay. We were able to get a good rest and have a good breakfast before going over to the hospital. We have stayed here a couple of times before and we’ve always had a restful stay. We recommend this location for all reasons, especially if you’re planning a trip to downtown Dallas.

Okay

Place a little run down not bad 3 cars got broken into while everyone slept

Good place for the money

Cons: There was an unpleasant smell in each of the elevators and the hall going to them, construction was causing traffic and loud sounds, and my room key stopped working on three separate occasions, requiring it to be reissued each time. The first employee who assisted me was very nice. However, the second employee implied that the issue was my fault because I had kept my key next to my debit card. I explained that while that may have been the case that time, the first two incidents were different. On one occasion, the key was in a separate pocket of my purse, nowhere near any of my cards. The second time, the key had just been reissued and was literally in my hand when it stopped working. I did not appreciate being blamed for an issue that clearly was not caused by how I stored the key.

It’s close to American Airline stadium without breaking the bank. The walls are thin so your a light sleeper find a different place. Room is spacious but everything is outdated.

The property was in good condition.

Staff is wonderful but the hotel is surrounded by liquor stores, everything is aged, I struggled to get enough water in the shower to bathe. The room was very humid (hello head full of curly hair waking up), and there was a hint of smoking in the room previously. If a budget stay is your priority this location works but one night was fortunately the length of my stay.

The door to our rooms were broken. You had to push very hard for them both to open. They were practically jammed. It was sooooo noisy at night. So noisy with guests partying or simply yellow between night and morning. The area is a bit sketchy. And I wish they at least had water in the rooms but they didn’t. The water they do provide was finished. It’s clear this particular property needs more attention

Glad All I had to do was sleep there.

Clean rooms, nice staff, weird location but not the worst.

Very loud traffic at night.

The staff was nice and helpful. The bed was hard and the tiling on the floor was broken, cracked so it wobbly when you walked across it. There was a lot of NOISE from other guests during the night and nothing was done about it. Probably would not stay again.

When given the option to “PAY AT PROPERTY” I expect to pay ALL fees when I get to the location. You allowed the hotel to pull 140.00 authorization fees 2day before arrival to the location. This action defeats the purpose of selecting the option to pay at property!!

Clean & ac was perfect

Perfect

hotel was nice. just need some minor updates like paint.

Hot tub was out of order its was Waterbugs everywhere room was dirty just a horrible experience

The area was OK not as well as they advertised it to be. The Hotel smelled like chemical smells in hallway on the first floor. Coffee in area in foyer was cold. ROOM: light bulbs missing in lamps, no hot water in bathroom sink, toilet ran, shower connections were failing. Called to ask for extra pillows, they said they didn't have any. Wouldn't provide me a receipt due to 3rd party booking but did collect $100 deposit on my credit card. Was painting but no wet paint posted. BREAKFAST: Not a good variety to choose from. Man working sneezed in his hands and then touched waffle maker. No hot water for tea had to ask for it.

In my room you definitely had to wear shoes the floor tile was so cracked up and uneven it would easily cut your feet.

The hotel smelled, it didn't feel clean and the hot tub was broken which is one reason I chose the hotel. Disappointed over all

Air conditioner in the room was broken and blew 100% cold air all day and night. None of the buttons worked, so I couldn't turn it down or off. We asked to have our room cleaned and, when we returned, the towels were gone and the bed had been stripped. We found a cleaning lady in the hall, and she handed us some towels, a fitted sheet and two flat sheets. First time in my life I have even had to make my own bed in a hotel!

The room was clean and had all the amenities as described. The check-in process was very quick, and I was in the room within minutes. The hotel is conveniently located a short distance from Dallas Love Field airport, which was important to my selecting this hotel. There is a gas station and a Subway sandwich place next door, which came in handy to fill up my rental before returning it at the airport. The room was very quiet, and I had a good night's sleep.

Convenient location to medical center

Some remodel in the room. The bathtub definitely needed an update. The hallways did not smell good at all. Breakfast was small and good.

Clean room

The pictures were very deceitful and the staff was not helpful the hotel is very run down and not well kept

This is one of the hotel experiences that I almost said “just keep the money” We had traveled and just needed a resting spot. The reviews were good, but very misleading. The smell made me sick. Something about using household cleaning supplies in a business establishment. It doesn’t mix. Coffee dispenser not kept I. The lobby area. Droppings all over the table. No thank you! Fingerprints for days all over the elevator door (at check in) checkout was 4 hours ago. Towels tied around doors (not sure what that was about and the nastiest to me was soap scum from previous guest soap in the shower (pink soap). This place was not for me. The air conditioning worked amazing, great shower as far as water pressure and hotness. Breakfast was provided. It looked good and looked well stocked. Good coffee (from complimentary breakfast)and juice.

The property is clearly dated and in need of TLC. Only 1 person on duty to response was slow but understandable. Price is okay because of the location; breakfast was limited, few healthy options but otherwise nice.

We did not eat breakfast. However there was mold in the bathtub, the shower head definitely needed to be replaced. The bed was not comfortable at all. And the A/C unit smelt like mold! I kept sneezing like crazy. Will definitely not be back.

ok but not luxury just basic

Normal stuff like refill soap, hand sanitizer, paper towels and toilet paper needed to be refilled and wasn't for days

The air conditioner rocked. The dirty moldy bathroom and tile was disgusting. Only 1 of the 2 beds were changed and made. Coffee wasn't replaced along with the cups. Old coffee cups were not taken and trash was not emptied.

It's an older property but very clean with all the basics.

Business center

Very clean property. Night time staffing definitely better than day. I had issues with my room key and when I asked for new key then never asked name or verification for my room just went off my word. That I did not like. Other than that room was nice and clean.

Great

When was the along with Sheets

Close to my hospital, food and gas stations.