Canopy by Hilton Dallas Uptown
About Canopy by Hilton Dallas Uptown
Canopy By Hilton Dallas Uptown is located in the Uptown Dallas district of Dallas, and is 1.4 mi from AT&T Performing Arts Center. This 4-star hotel offers a 24-hour front desk and an ATM. Attractions in the area include American Airlines Center, 1.4 mi away, or Dallas World Trade Center, set 1.7 mi from the property. At the hotel, rooms have a desk. With a private bathroom, certain rooms at Canopy By Hilton Dallas Uptown also boast a terrace. Guest rooms at the accommodations are equipped with a seating area. Dallas World Aquarium is 1.7 mi from Canopy By Hilton Dallas Uptown, while Dallas Holocaust Museum is 2 mi away. The nearest airport is Dallas Love Field Airport, 3.7 mi from the property.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Valet parking
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- Spa / sauna
- Pet friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The Canopy hotel received mixed reviews, with guests praising its cleanliness, comfortable beds, and convenient location near restaurants and shopping. However, some guests expressed dissatisfaction with unfriendly front desk staff and issues with room amenities such as backed-up sinks and leaking showers. The valet attendant, Stacey, was consistently praised for his friendly service.
- Clean and comfortable rooms
- Convenient location near restaurants and shopping
- Unfriendly front desk staff
- Issues with room amenities such as backed-up sinks and leaking showers
- 4.5/5
Great location and good price N/a
- 5/5
Very clean property with friendly helpful staff. Beds were so comfortable!
- 5/5
Everything was amazing the room was clean, bed was comfortable, amazing shower water pressure, the body wash smelled amazing, and the views in the room where AMAZING
- 4/5
Bed and pillows were excellent. Didn’t clean the room properly.
- 4/5
The room was clean, and the air conditioner worked very well. My only complaint is that the mini fridge again would not keep anything cold. Forget about putting beer or sodas or wine in there.
- 5/5
Love the location, the configuration, and the amenities.
- 5/5
Excellent stay. Very clean hotel that is well maintained. Beautiful rooftop bar with great views. Very nice breakfast. Great location for our needs.
- 4/5
Room is really nice and the manager very professional
- 5/5
Great stay! It was so close to everything! The trolley stops right in front so that is very convenient to move around. I would definitely stay here again.
- 5/5
Exceptional
- 5/5
Exceptional
- 5/5
Everything at the hotel was excellent
- 5/5
Great location! Highly recommend
- 5/5
Bar upstairs good, cocktail menu weird - nothing good. But you can request at bar! The coffee is a bit bland but there's a coffee shop called Sip Stir that has quality coffee. The elevator is weird, skips bottom levels. Always available. Location has everything around, even a tram stop.
- 5/5
Exceptional
- 5/5
Exceptional
- 5/5
Our stay at the Canopy was delightful! From the time you enter the property and are greeted by the valet, to the front desk staff and the wait staff and bartenders, everyone was warm, helpful and quick to help. The rooms were very clean and the bed was super comfy! I would highly recommend staying at the Canopy if you find yourself in Uptown Dallas!
- 5/5
Exceptional
- 5/5
We will stay here again
- 5/5
Excellent facility. Had everything you needed. Close to shops. Had a trolley car out the front which was free to ride around town. Michael went out of his way to make our stay comfortable. Due to the hot weather he gave us a later checkout before our flight home. Nothing
- 5/5
The hotel was beautiful and we throughly enjoyed everyone who worked there.
- 5/5
Central Team are amazing Great restaurant Gym could do with cleaning outside windows
- 5/5
Nice, because it's right by public transportation and walkable to many areas as well. The restaurant did close the kitchen 20 min early, so be warned if you are arriving late (our flight had been delayed several hours). Other than this, it really was an excellent place to stay.
- 3/5
They had ants in my room so we had to change it and I got a smaller room which wasn’t ideal. But they did give us accommodations for the inconvenience. Sometimes staff at the front desk are just on their phones which wasn’t professional. But if you needed something they would help you.
- 5/5
Bicycles No pool!
- 5/5
Bicycles No pool!
- 5/5
Exceptional
- 5/5
Overall great place to stay with proximity to some great restaurants.
- 4.5/5
Superb
- 4/5
The roof top bar was very nice, there is no pool, sauna or gym in this hotel.
- 5/5
Perfect. Love the neighborhood, very walkable. And staff went above and beyond.
- 5/5
Lovely hotel with very friendly staff. Great breakfast at the restaurant. Nice surrounding area, conveniently located.
- 1/5
AC broke in room and woke up sweating. They “fi
- 5/5
Beautiful hotel. The most personable gentleman at the helm for Valet, with a great memory! Great downstairs & upstairs bartender/staff. Soft beds, beautiful nighttime terrace view, and classy and gorgeous upstairs patio bar. Win-win. We will definitely be back!
- 5/5
I will definitely be staying here every time I visit Dallas from now on.
- 4/5
I really like the location and proximity to the Katy Trail. Great staff, comfortable beds and good shower. Nothing
- 4/5
I really like the location and proximity to the Katy Trail. Great staff, comfortable beds and good shower. Nothing
- 5/5
Exceptional
- 4/5
Very good
- 5/5
Exceptional
- 5/5
The location and staff especially Garrett who went above . Nothing
- 5/5
Exceptional
- 5/5
Valet/doorman made are stay great. He was polite, knowledgeable and funny
- 5/5
Beautiful and clean room. Air conditioning worked so well and we sleep like babies!
- 5/5
Muy buen hotel. Impecable. Zona muy linda. Le faltaría una pileta.
- 5/5
Great property! I would definitely stay there again.
- 5/5
Kudos to Rosy, Stacy, and Ebony for their amazing customer service team for making my stay so pleasant and memorable. I definitely give them 5 stars! ⭐⭐⭐⭐⭐
- 4/5
the hotel and staff were awesome. the rooftop bar was great. The location is very close to the airport so the plane noise was mire than i had expected but it never bother us at night so not that big of a deal. Though we had our own terrace, we did wish there was a pool.
- 5/5
Very nice hotel. right next to a trolley station too which was a fun little experience to ride! I’d recommend this hotel.
- 1/5
great hotel, incompetent staff.
- 4/5
Other than that, great location, large spacious rooms and very clean.
- 5/5
N/a
- 5/5
I ate breakfast there twice. The fruit bowl was very good!
- 3/5
Staff was great, bathroom a bit small and noise from the road was a but too loud for us
- 5/5
Perfect location!
- 5/5
Was very comfortable and the breakfast was very good
- 5/5
The rooftop bar was a total vibe. It had a beautiful view. The aesthetic was stunning and would be a wonderful place to hang out and chill. Overall, very impressed and satisfied. Would definitely stay here again.
- 5/5
The valets guys are Awesome!!!!!
- 5/5
Big room and bathroom. Clean, modern, would definitely stay again
- 5/5
Great vibe and amenities were superb. First choice when we’re in Dallas
- 5/5
It was amazing hotel. Amazing customers services. Beautiful my little girls love it
- 5/5
Love love this hotel. Nice staff. Excellent valet service. Beautiful hotel. Courteous staff. Gorgeous rooftop view!!!
- 5/5
Rooms were spotless, spacious and in a great area. Will stay here again!
- 3/5
My shower door wouldn’t close properly, and the curtains didn’t slide smoothly. The noise level—especially from the food delivery truck—was insane. I was woken up at 3:30 a.m. and called the front desk; she said they would be gone in 10 minutes, but they had already been there for 20. I understand it’s out of her hands, but perhaps the hotel should consider offering earplugs.
- 5/5
Great rooms! Shower was amazing and hot hot water!
- 5/5
Shower had a broke tile on the floor drain. ( Did not check under the drain cap in the shower to see if it was properly cleaned) Cleaness was overall good. Beds comfortable. Closet design VERY VERY efficient and handy. Loved it. Water supply and ice amenity was a good and handy. Staff was very attentive, though it felt understaffed on the weekend. A bit of support is needed at meal time. For cleaning tables and distributing food. Too many customers and very little staff. Yougurt parfait was good. It works for the week - but not for the weekend. Valet very convenient. Looking forward to our next visit.
- 5/5
Staff were courteous and efficient. Overall, I am very pleased with my stay at Canopy.
- 3/5
It’s was okay nothing special.
- 5/5
The staff was very helpful and polite. My room was very clean and well stocked. They gave you a couple of waters and a cookie at check in. I felt very safe at this hotel. It was also very quite.
- 5/5
This hotel is fun and funky with great amenities. Parking is the only downfall with valet or crowded street parking as your only option.
- 5/5
Yes
- 4/5
Clean room, front desk woman was friendly & helpful.
- 5/5
Room was great, bed was very comfortable. The staff at the front desk was professional. Valet guy was super nice and helpful. Server at Free Ride restaurant was great.
- 5/5
The service for breakfast was a little slow
- 5/5
Clean, great location and staff
- 5/5
Clean room, great coffee, free water.
- 5/5
the room was great and they even included some really nice socks, the staff was great as well.
- 5/5
Staff is excellent and a very well kept space!
- 5/5
Beautiful hotel!
- 5/5
Great location
- 5/5
Great staff, nice room, great rooftop bar.
- 5/5
Everything was Great except the Pilots. We could Not sleep well. Pillows are too high. Staff should be dressed more professionell.
- 5/5
Grace at front desk was very friendly and personable . She made our stay very pleasant. We will definitely stay here again .
- 5/5
everything was great! The staff were very friendly and helpful. I really had a great experience there and would go back there in the near future.
- 5/5
Lovely hotel and staff. Great rooftop bar.
- 5/5
na
- 5/5
Overall great
- 5/5
Wonderful vibe. Cool fitness boutiques and retail.
- 4/5
Always a great stay. And the valet attendant, the older guy is the best. He is a pretty good guy, and makes our stay’s even better.
- 5/5
Property and room were very nice. Honestly had zero complaints at all! Surrounding area was walkable and safe, with shops and restaurants within a few blocks. Close to Katy trail, a busy path for walkers and runners. Highly recommend!
- 5/5
Love this place
- 5/5
Favorite valet in Dallas, shoutout Stacy! Our go to hotel. Clean, nice amenities & comfortable rooms.
- 5/5
I highly recommend this hotel. It is a very nice comfortable and clean a hotel. The staff was super friendly, which made her stay even better.
- 5/5
The only downside is that they only have valet parking.Area has some street parking but garage self parking would have been a plus.
- 5/5
Great staff here ! Highly recommend
- 5/5
The hotel is in a great area, close to the Katy Trail. The room was quiet, even with the airport close by. Check in/out was quick and easy.
- 5/5
Rooftop only open after 5 on weekdays
- 5/5
I would never stay anywhere else in Dallas
- 5/5
Great location, and beautiful hotel
- 5/5
The staff was amazing and this hotel was awesome! Stacy the valet attendant was so warm, funny and sweet! We will definitely stay here the next time we’re in Dallas!
- 5/5
Our first stay at this lovely hotel, made better by the wonderful staff - most especially Stacey, the efficient and friendly valet. Everything about this property is top notch!
- 4/5
Good hotel- bed was comfortable, clean, service was great.
- 5/5
Great choice for business or pleasure!
- 5/5
Sky bar has great view and wonderful bar tender.
- 5/5
Staff very attentive! Clean and the complimentary coffee is very good! Def will stay again
- 5/5
Roof top bar with Beautiful view. The bar tender Jay was great
- 5/5
safe area
- 5/5
We were in town to visit friends. This hotel was an 8 minute walk from their condo, so very convenient. It is a lovely space and we would definitely stay here again when we come back for a visit.
- 4/5
Very modern hotel rooms and great sound isolation from nearby rooms. Friendly service folks. Could wish more welcomeness and convenience from the surroundings since it really is uptown Dallas. Breakfast setup was a pity because though it shows Breakfast Included on my booking, the servant asked for some sort of coupon so we could use breakfast and we ended up skipping. WiFi connection is also fenced by some confusing pay walls although simple steps to connection is already available to many similar hotels around US.
- 5/5
Everyone on the staff was lovely, and the filtered water on each floor is a major win for all of us trying to stay hydrated!
- 5/5
Valet attendant was great along with the front desk. Will definitely stay here again. Great location!
- 5/5
Good job yall
- 5/5
It was central to everywhere we were trying to go! Clean and nice hotel
- 4/5
Regular coffee in the rooms not espresso! Otherwise very nice!
- 5/5
Love the comfort of the bed and cleaniness staff is always so kind and helpful
- 5/5
Hotel was great! All staff were super friendly and accommodating. Stacey at the valet service is a superstar!
- 5/5
Great stay and very pet friendly
- 4/5
I had to change rooms as the booked one was not properly cleaned. Second room was perfect.
- 5/5
Clean and location was great
- 2/5
The valet was the best part of the experience. Although parking was expensive. The room was average, I could hear every single sound and word from the person in the room next door, hotel bar packed and breakfast on Sunday was over before 10am. No other options but to go somewhere off site. For the amount of money, definite not worth it.