Aloft by Marriott Dallas Downtown
About Aloft by Marriott Dallas Downtown
Open spaces and bold style set the tone as you settle into Aloft Dallas Downtown, a Dallas Downtown historic district hotel made for travelers who like to keep things moving. Steps from major attractions, you stay connected to the energy of the city from a hotel in Dallas's historic district that blends modern design with historic character. Loft‑inspired rooms offer urban décor, fast Wi‑Fi and sleek, open layouts that keep your pace uninterrupted. After exploring the neighborhood, you can recharge with craft drinks and bites at W XYZ bar or grab quick picks from Re:fuel by Aloft. The outdoor pool and 24‑hour fitness center help you keep your rhythm. With on‑site venues designed for flexible gatherings, your events unfold with ease at this Dallas hotel in the West End historic district. As a pet-friendly hotel in Downtown Dallas, TX, Aloft Dallas Downtown keeps every guest moving to their own beat.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Valet parking
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Multilingual staff
- In-room refrigerator
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
Reviews
Guests generally have a positive experience at this hotel, appreciating the clean and comfortable rooms, friendly and helpful staff, and convenient location. However, some guests have issues with the parking, breakfast options, and certain amenities in the rooms.
- Clean and comfortable rooms
- Friendly and helpful staff
- Parking issues
- Limited breakfast options
- 4/5
Location was really good. It was close to downtown attractions and having it’s own parking lot was very convenient
- 5/5
Exceptional
- 5/5
Clean room. And room actually nice and cold just how i like it
- 5/5
A little bummed about my window.
- 3/5
Location close to downtown No proper breakfast
- 5/5
Exceptional
- 4.5/5
Superb
- 4.5/5
Superb
- 4.5/5
Superb
- 4.5/5
Lots of character. Great location and staff
- 4/5
Very good
- 5/5
Perfect, a frequent booking of mine
- 4/5
Very good
- 5/5
Great hotel. Friendly staff. Clean room. Lots of activities.
- 4/5
Central location in Dallas Cleaning not done every day, and no one tells you Very basic supplies
- 5/5
The night shift manager, Mr. Dean, is a wonderful gentleman. He stands in the shoes of us visitors and does his best to meet our needs. He deserves a very big raise. We are so deeply impressed that we've decided to come to this hotel in all our future trips to Dallas, TX. Wonderful man, in a wonderful hotel, at a wonderful location. Thank you so much! Nothing.
- 4/5
Very good
- 5/5
The night shift manager, Mr. Dean, is a wonderful gentleman. He stands in the shoes of us visitors and does his best to meet our needs. He deserves a very big raise. We are so deeply impressed that we've decided to come to this hotel in all our future trips to Dallas, TX. Wonderful man, in a wonderful hotel, at a wonderful location. Thank you so much! Nothing.
- 5/5
Exceptional
- 5/5
Exceptional
- 5/5
Exceptional
- 4.5/5
Great property. This is a gem in downtown Dallas. Great walking distance to AT&T, city hall, etc. Loved the lobby area, just the right amount of energy and activities. Staff was great! I was surprised about the open bathroom concept. But it wasn’t a deal breaker…it was actually pretty cool how they had it setup.
- 5/5
Well we had a great experience at Aloft hotel. Nothing to criticize. BTW coffee was awesome.
- 4.5/5
Great property. This is a gem in downtown Dallas. Great walking distance to AT&T, city hall, etc. Loved the lobby area, just the right amount of energy and activities. Staff was great! I was surprised about the open bathroom concept. But it wasn’t a deal breaker…it was actually pretty cool how they had it setup.
- 5/5
Well we had a great experience at Aloft hotel. Nothing to criticize. BTW coffee was awesome.
- 5/5
Great staff.
- 5/5
Everything was great! The only issue at all was parking and the lot itself. Needs more lighting and better surface.
- 5/5
Great stay
- 3/5
The wallpaper was coming off in the bathroom behind the toilet
- 5/5
Wonderful staff and clean room and great parking.
- 1/5
Terrible experience
- 3/5
The room was okay for a one-night stay, but I do think housekeeping could do a better job. Some of the tables had leftover food and were generally messy, which took away from the overall experience. One thing I really appreciated was the mini market inside the hotel. It was convenient to be able to grab snacks without having to leave the property. Unfortunately, the restaurant was not a highlight of the stay. My biggest concern, though, was security. It seemed like anyone could walk into the hotel, which made me a little uncomfortable. I do want to highlight that the employees were exceptional and provided great customer service. Everyone I interacted with was friendly and helpful. One suggestion would be to have an additional person available to assist at the front desk during busier times. There were a few moments when the line became a little lengthy with only one person assisting guests. Overall, the location was convenient for my work trip, and since I was only staying one night, I was able to manage. While there were some positives, I probably wouldn’t choose this property again unless I specifically needed to stay in the area.
- 5/5
Good Hotel
- 5/5
The staff is ALWAYS a ten. This is m second time staying at this location and I will be sure to recommend it and will be staying again
- 5/5
Clean and convenient!
- 1/5
No way this can be a Marriott property. More like a Motel 6 dump.
- 3/5
The hotel is quite old, and the facilities are outdated. I don’t recommend staying here.
- 5/5
Staff friendly Will definitely stay here again
- 5/5
I love how pet friendly the hotel is and how close to downtown restaurants and amenities.
- 5/5
Couldn't find ice machine on our floor.
- 5/5
Clean space. Conveniently located. They do little events in the lobby which can be entertaining if that’s your thing.
- 5/5
Night time front desk staff are beyond excellent!
- 4/5
Great stay ! Walking distance to restaurants and bars. Pet friendly.
- 5/5
It was a very cool hotel. Good vibes. The staff was friendly and helpful. Our room was clean and bigger than we expected, which is always a good surprise! Only thing we did not like was the bathroom set up. The shower and toilet were together behind a pocket door. The rest of the bathroom was open, no door. We had 4 people in the room changing clothes and stuff, so we would just have to announce before walking around the corner lol. Otherwise, we liked the extra "dining" area and had a pretty good view. It was fairly easy to find and navigate around. There is self-parking at the hotel, which was convenient since we were in and out a lot. It is also right across from a park that looked very nice. Unfortunately, we didn't have enough time to walk around and explore this trip. We would stay here again.
- 5/5
I actually really enjoyed this hotel! I was impressed by the cleanliness and evening activities offered. The staff was friendly. I was not expecting the pillar in my room, but actually enjoyed that the building had some history! The room was also very spacious.
- 5/5
Great will definitely be back
- 5/5
With that being said, there are not enough words to express how awesome the staff here is! Every single person in this building goes above and beyond to a level that far exceeds any hotel I have ever stayed in. Even things that I had forgotten in terms of my electronics, they were able to give me a charger at a reasonable price. They helped me with printing. Again, the food and beverage staff service is absolutely out of this world! The food is amazing. If you are coming to the downtown Dallas area, this is the best place to stay. I wish that I could review this with ten stars instead of only five!
- 5/5
N/A
- 5/5
The staff was very friendly and helpful. The amenities were well maintained and had good hours! As an early riser it was nice to be able to swim early and use the gym at any time.
- 5/5
Weekend front desk staff was helpful and amazing.
- 5/5
.
- 5/5
Staff was nice and process was easy, paying for parking at a hotel youre paying for doesnt make sense though.
- 5/5
I booked a double and was pleasantly surprised to find we had extra space for a living room/sitting area. Very spacious and modern setup.
- 4/5
N/A
- 5/5
Great stay! Would definitely stay again!
- 5/5
Great property , good gym , and nice staff .
- 4/5
It was on. The staff really rude
- 5/5
Y
- 4/5
The beds were extremely comfortable although I was confused about why the sheet on my bed was on top of the comforter. That was not true of the other bed in the room. I had looked online to be able to avoid the trend that I had heard about of bathrooms in hotels often not have doors or even being glassed in, not opaque as bathrooms should be no matter who is staying in the room. I was staying with my teenage grandson so it was especially important that we have a private bathroom. From the photos online, the bathroom seemed to be private, but when we got to the room, we found that the shower had a floor to ceiling, frosted window in view of the bedroom. Why on earth? With the light on, movement can be seen from the shower. What would be the purpose anyway? And pocket doors as the room had dividing the lavatory from the toilet and shower are not as private as we prefer. A full door that rotates on hinges is the way to go.
- 5/5
Nice stay
- 5/5
Great location with walking distance to museums and restaurants. Staff was great! Pool needs maintenance.
- 5/5
Staff was very friendly! I was able to check in a little early after a long drive, which was much appreciated. The room and amenities were nice and even though the area was very busy, the room was quiet and relaxing. Would absolutely stay here again. So many good restaurants in walking distance!!!
- 5/5
Great trip coming from Oklahoma had a good time.
- 5/5
Everything was good except for the breakfast in a box. Real plates and silverware would have been the bistro so much better.
- 5/5
Wonderful staff, extra clean room, easy to navigate and a great price. I will definitely book again!
- 1/5
The hotel was unreachable. The phone number did not work and they did not respond to messages. No changes were able to be made and it was incredibly frustrating.
- 5/5
A+++++++++++++++++++++++++
- 5/5
Everything was wonderful!
- 5/5
It is a very beautiful hotel and the rooms were clean and the staff was very helpful .
- 5/5
Very clean hotel and front desk representative was nice!
- 4/5
Parking is not ideal.
- 4/5
Accessing the internet was problematic and some of the equipment in the fitness room did not work.
- 5/5
Staff is the best
- 5/5
Stayed here for one night. Highly satisfied. Very clean property. Spacious and comfortable. Slightly disappointed the pool was not open as advertised, which would have been nice to know before booking. Overall good experience and would consider staying again in future.
- 3/5
Not a positive experience during our one night stay
- 5/5
Amazing staff and hotel vibe. Beautiful hotel.
- 1/5
No manager ever available rude unprofessional and just rude AF
- 3/5
NA
- 5/5
Visited for our anniversary and we enjoyed our stay at this hotel. The entire staff was great from the beginning of our stay to checkout. It was a first time experiencing Dallas and we are already planning to return with our kids next time. We’ll definitely be returning to this hotel
- 5/5
Room was large and clean. Easy walking distance to restaurants and bars. Easy walking distance to attractions.
- 5/5
Everything you want from a hotel stay.
- 4/5
Reasonably priced place to stay
- 5/5
Perfect experience! The staff at this hotel is top shelf and they should ALL get raises for keeping this place in such incredible shape!! :)
- 5/5
The ease of parking and the reasonable price was really appreciated.
- 3/5
The location was good. We definitely felt like the pictures online made it look a little nicer than it was in person. The layout of the room we had didn't make sense and all the lights were tied together on one switch. It was okay, but not really as good as we were expecting.
- 3/5
Again, wonderful throughout the entire hotel but, the condition of the room definitely needs attention.
- 5/5
Staff was amazing and the hotel is clean and love all the amenities
- 5/5
Good
- 5/5
Clean room. Nice staff. Breakfast was good. Outdoor pool was open.
- 5/5
Friendly service, very family and pet friendly!
- 5/5
The front desk staff were so courteous and accommodating. They stored my luggage when I arrived before check-in hours and also after I checked out based on my need. I would stay here again should I visit Dallas again.
- 5/5
Everything was great! Very nice hotel! Food wise i give it a 3
- 5/5
Clean room and great staff.
- 4/5
My room safe didn't work and either did the phone.
- 5/5
Great front desk staff and bartender.
- 5/5
Always clean and always friendly staff. They also have bar food available as well as a bar open most nights with entertainment. Easy access to all things downtown. Great stay - love it!
- 1/5
Prepaid for room was not allowed to stay due to deposit being required and not being informed deposit was required after paying in full.
- 4/5
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- 4/5
Clean efficient room. Wish they had decaf coffee and better breakfast.
- 5/5
Great place
- 1/5
I got double charge. Same room two different charges I wait because they told the second charge it would go await after a few days. It never did.
- 4/5
Love the bathroom
- 5/5
Staff is exceptional! Room was spotless! Downstairs bar is great! Tons of things to do withhin close proximity to the hotel! Definitely wil be staying here again!
- 5/5
Everything was perfect, the suite was very nice for the price.
- 5/5
Unique hotel, everything was very clean and the staff were all nice
- 5/5
Everything was amazing! The staff was super friendly. I even got a free room upgrade when I checked in. I totally fell in love with the room and this hotel. I'm definitely staying here every time I visit Dallas from now on.
- 5/5
Staff was great, rooms were nice. Bartender was amazing. will definitely go back
- 5/5
I was surprised with how big the room was very impressive
- 3/5
Ventilation system was too loud like you were right next to the power conduit. the breakfast was expensive for what it was. Cleanliness in the hotel room was subpar. Nothing was dusted. Rust and holes in the ceiling. Sink trickled out water. Staff was great
- 5/5
Amazing room. So clean and spacious. Great breakfast as we
- 5/5
Good hotel. I enjoyed my stay.
- 5/5
Loved the loft apartment style. Good bar and gym. Very enjoyable stay.
- 4/5
Clean rooms, housekeeping is great. Very convenient in that it was right next to the convention center. Breakfast could be ordered, snacks were available. Water was very expensive and just two small bottles in the room. Bring your own water. Staff were excellent.
- 4/5
The staff were very kind and helpful! Thank you & God bless!
- 1/5
This place is not safe the room I was in is old and dirty
- 4/5
Staff was very friendly and helpful! Assisted in every single thing. Went above and beyond to make sure we were comfortable during our stay. The only thing that was inconvenient was the noise, you can hear what is going on in the halls from inside the room.
- 5/5
Cool vibe in cool building. Convenient parking. Would definitely stay here again.
- 3/5
Room was
- 5/5
Great location, close to convention center! Wonderful hotel