Alexis Hotel & Banquets Dallas Park Central Galleria

Quiet and comfortable No walk in showers

Very clean and pleasant.

Great value for solo stays

Quietness and cleanliness Everything was fine

Convenient

Superb

Too many people walking around the facility

The outside looks a little iffy! The inside of hotel and rooms were very clean

Very good

Nice rooms decent for my budget My son left the room on wed and was struck and killed by car

Exceptional

Could not sleep well due to loud people in the hallways, constant slamming doors and people yelling and knocking on doors. Won’t be back again

Passable

Todo muy bonito solo el parqueadoreo reo que debería de estás más seguro

Exceptional

Clean rooms, and good staff

Near the highway Not really

Near the highway Not really

Conveniently located for my needs

The place is clean but alil outdate. It’s right next to In and Out Burgers The location was good for our stay There was iffy ppl hanging around the property we saw a fight right out front of entrance The bed was ok room was very spacious Place is right off the feeder road but it wasn’t noisy. There is a few places to eat around there. Our stay was good

For the wonderful price I paid, I should be giving this place 5 stars. My daughter was in a hospital 1 mile away from the hotel, and all I needed was a clean room with a bed and a shower. That I most definitely enjoyed. The only potential issue others may have is that this hotel seems to be located in an area where you may find a significant number of homeless folks and others begging on the street corners near the hotel. I walked from the hospital to the hotel, and they all seemed to be quite harmless. Had I taken a taxi or a ride share from the hospital, I would not have experienced the sad homeless in the area. An added plus is that a Starbucks is less than 50 steps from the hotel. All said, I would recommend this hotel - but just drive there instead of walking like I did. My room was clean and it provided me with the comfortable bed and shower I needed for my one night stay near the hospital in Dallas.

With such a big room which was great. The space was to have such a small TV that you can barely see it from your bed is the biggest issue.

Terrible hotel

The room was pretty clean & bed was comfortable. The toilet mechanism broke & could not use it. No maintenance person on site. Had to use the lobby bathroom. The area at the hotel is bad & has bums & dopeheads hanging outside. A fight happened in the hallway close to my room.

The room was pretty clean & bed was comfortable. The toilet mechanism broke & could not use it. No maintenance person on site. Had to use the lobby bathroom. The area at the hotel is bad & has bums & dopeheads hanging outside. A fight happened in the hallway close to my room.

The hotel room was clean. The entering of the hotel was a little skeptical. The elevators and leading up to the rooms were all unkept.

Conveniently located for my needs

Rooms clean, great mattress, plenty of pillows Hallways and common areas had a pot and/or old food smell not present in rooms. Bit of a rough neighborhood.

My room was clean well kept

Always find the rooms clean and comfortable. The staff is always been respectful and helpful.

Smells like weed

It’s cool

Just your average hotel stay

But my room was clean with a comfortable bed and pillows. It was very quiet, possibly because I was on the opposite side from In 'n' Out. I had to request coffee from the front desk but she gave me plenty. Obviously a budget hotel but I might stay here again.

Good value for the money. Convenient location, clean rooms.

Amazing stay clean and friendly

Staff was friendly and welcoming. Breakfast was good.

Great

Very nice and clean, especially for the price, would stay here again

Staff were sweet, room was clean, everything was just amazing

The property was very clean and I loved the fact that u couldn’t access the hotel unless you had a room key so no one from the outside could just hangout in the hotel. Staff was friendly and helpful and you can smell the cleanliness of the hotel the minute you walked in

Upon arriving the hotel smells like cigarettes and weed. There is always someone at the front desk and they were quite helpful- smooth check in and out. We asked for extra towels and they had little hairs, holes, and stains + shower water was always cold, I called someone from the front but they didn’t send anyone out. A random loud alarm went off at 6:30am, sounded like a fire alarm but nothing happened. It was OK if you need something cheap, but I wouldn’t come back.

👍

The staff swapped my room without any trouble. In the second room, the shower curtain rod seemed to barely be holding on to the mounts. The curved rod was bending down which prevented the shower curtain from covering anything but the middle. The drain on the tub was very slow…I take very fast showers but the water would start pooling almost immediately. The shower appeared clean, but I have no idea how they wouldn’t have noticed the super slow drain when cleaning it. Parking was less than stellar, but it worked. The carpet seems to be relatively new and looked nice. The smell: I HATE smells. They had a plugin style air freshener in the bathroom. What in the world?!? After a 3 night stay for a work trip, I got home and when opening up my bags, I suddenly smell that stupid air freshener scent. NOT OKAY! I will have to air out my luggage in the garage and have to wash the unworn clothes that never even came out of my bag because it all has that scent. Bottom line: It’s cheap compared to many options but no hidden gems here… I wouldn’t stay here with my family and won’t be returning.

Friendly staff!

Checking out

This location is money hungry

.

It's ok. Outdated but neat. Called customer service around 11pm due to very loud sound multiple times. No one answer.

Nice location and professional staff

Nice staff

Nice spot for a few nights close to a lot of food places. Did have a horrible poop smell the second day, the bathroom shower had hair on the walls.

Great price and awesome location. Very clean pool and room. Definitely will stay agsin

First room had lots of ants in bathroom. He moved us and there was some roaches in that room. The man at the desk was very nice and very helpful. The room was okay.

The receptionist was very much helpful and polite.

Everything was Great we decided to to stay another night

Good for a stopover. Fast food within walking distance.

All in all the hotel was nice for the price. It was convenient to the highway and easy to park.

To be honest it the stay would've been more pleasant if I hadn't gotten a room across from the freeway and more towards the back. Unless you like the noises of traffic, go for it, but other then that the property was clean and so were the room.

Location nice,

Good Location it's in the mix but out the way.

Was not expecting this bad. Worst place to stay. I would not recommend here for stay.

Best bang for the buck.....convenient and clean. Worth a try!

Todo muy limpio

Staff is really kind

It was a good stay

Easy check in and check out.

Very clean. Quiet. Good parking.

The property was clean, but a little off putting on the outside but not too bad. Would definitely book again.

Clean room. Nice lady at the front desk.

The best hotel near restourants

The front desk staff was very rude. When I asked about the safety of the area, the employee told me, “If you do not like it, leave the property.” This response was unprofessional and made me feel even more uncomfortable. I also noticed suspicious activity outside the property that made the location feel unsafe. The chair in the room was damaged, with the outer material peeling off. The bathroom was reasonably clean, but the soap provided had an unpleasant smell. Overall, I would not recommend this hotel based on the poor customer service, noise, room condition, and safety concerns.

But the worst was once I finally got in the room. The first thing I noticed was a tiny little insect crawling across the dresser, upon closer look they were crawling on EVERYTHING and more and more kept coming. I think they may have smelled me or the food I had brought. I dropped my key card on accident carrying so much stuff and after maybe 45 seconds in the room, I made the decision to leave. There were bugs everywhere, when I went to go pick my key card back up it had been swarmed with so many bugs that I could not even pick it up. I left it there. Now, when I went back down to the counter and informed the service agent, he did go up notate, take pictures and came back and tried to offer me a different room, I declined. He then said I would receive a full refund, including my $100 deposit after calling the manager who gets back in town in 2 days. I knew it was too late to find another room, I left knowing I would have to sleep in my car. Disgusting 0/10, don’t recommend!

Great value for money, decently maintained, helpful lady at the reception and housekeeping. It was an overnight stay on our road trip and we were pleasantly surprised with: good mattresses, clean room, everything worked, access controlled entrance doors, convenient parking. Moreover, we forgot an item and housekeeping staff brought it to the reception and they called us almost immediately. Will stay here again if passing through the area again.

The bathroom was a little dirty/ hair on the toilet and the shower was difficult to use. Water pressure was also terrible.

The staff checked my family and I quickly. The secured room area was clean and the room was cleaned and cool before we got there. Price was awesome as well!

The shower doesnt work good

Clean room with business friendly workspace

Good

The rooms are very nice, similar to Hampton Inn but usually much less costly.

Business-Friendly

I’ve stayed here many times. It’s not that impressive looking on the outside but the rooms are very nice, on par with Hampton Inns and usually at half the price. Very clean, good TV, mini fridge and microwave. Good beds and linen, work table and a comfortable leather type chair to sit in. Female desk staff are very good. Male desk staff are excellent.

No complaints!! Peaceful & clean stay

I always stay here whenever I visit Dallas. The location is convenient, and having an In-N-Out Burger right next door is one of the reasons I keep coming back.

Great place to stay!!

Good hotel to book with when traveling or need extra nights

When we first got to the hotel we noticed it was very outdated. Check-in was smooth. When we walked into the room there was a bug on my pillow and I threw it on the floor and left it there our whole 2 night stay. There were brown stains on the “fresh” towels that were given to us by a staff member. There was no breakfast option, everything felt dirty, and the parking lot was sketchy. There was also no breakfast available. There was a microwave in the room which was useful and a fridge that barely hot cold. Okay for a couple of nights, would not stay here again. There is also a huge blood-like stain behind the elevator door that you can see when it opens.

.

Was in Dallas for convention, stayed at convention most of the day both days. Room was clean, place was quiet, just what I wanted. Would stay again.

Love it

Good air conditioning and the staff are nice

Clean and good location for this price :)

Everything was great. The only problem was that the people in the room next to us played loud music till 10:30 pm and then again at 6:30 am.

Clean room air conditioning is good

Very pleased and would recommend

The outside will mislead you. Very pleased from the inside .

Rooms were okay only problem was bugs in the room and bathroom constantly

Great Room I've stayed here Before

Good stay

Location

👍

Co

I would like to say that upon my arrival to check in the guy of the front desk was a bit rude when it came to splitting the payment up on the room charge, the switch of the room had roaches, and just really wasn’t up to par.

Super lowkey and pleasant stay, some interesting neighbors but also good conversation. No pets! Just keep that in mind and Dallas in general is not very pet friendly! Pool area so nice during this time of year (spring) but there is not hot tub and it is outside. Staff was direct and friendly also understanding and overall just a very straightforward and normal stay lots of space in the room not necessarily super fancy however!

Nice and clean 👌

I was Booking online it’s not bad just staff

This hotel was in a great area, well priced, and quiet.

Yes

The room was clean but other guests were making noise all night until very late. They were running down the hallways and yelling.

Clean room friendly staff

Ok place to stay for the money

Awful area the building is old

The hallway and the rooms of the hotel smelled musty. Also the hotel is non-smoking, but you can tell people smoke marijuana in their rooms. The walls are very thin as I could hear the people next door very easily as their kid was screaming and they were talking loud until 2am. Thankfully I was able to switch rooms the next day.

Nica and clean

Yes

My room Was very clean it’s quiet not noisy from other ppl residing there at the time. Would book again.

Good

No breakfast the whole hotel smelled like marijuana the morning I was getting ready to leave. My truck was broken into nothing was stolen because I walked out on them. They had security walking early in the morning did not have the abilities pull up the camera footage although they said they would email it to me when the supervisor got there. Seemed like people were living in it more like an apartment complex than a Hat hotel. The staff was very nice. The beds were very hard for the price reflects these stay cheap price for a cheap stay in a rough neighborhood

I travel to Texas frequently, this will be my go to hotel. Thanks for such a friendly stay!