Wingate by Wyndham Corpus Christi

Breakfast had no eggs.

The staff was very friendly, however the state of the hotel was poor. The AC was out in the lobby, the pool was closed for repairs, and our AC is the room was leaking so the carpet was wet and the room smelled like mildew.

The pool was closed and not working. The breakfast ( that was raved about on their site) was beyond dismal. No coffee, one working drink option, food was cold, it goes on and on. The only pleasant thing was the staff. They were very friendly and helpful. It was really sad to see them having to work in an un-air conditioned building.

Na

Hotel was ok, lobby was very hot I saw a portable AC at the check in desk so maybe AC issues. Pool was down for some reason. Room was clean but door didn't shut all the way without being pushed or pulled to. Tiles were loose by the bathroom. Room had a musty smell. Hotel definitely needs some updates/repairs. Also found it odd there was no blanket on the bed, just sheets.

Water on the carpet in my room.

The front desk girl was so welcoming and helpful. We will be back!

We were assigned a second room, which had small bugs crawling on the pillows. 3rd room also had bugs (bed bugs?) Under the pillowcases and sheets. We didn't not stay and our 1st day of vacation was ruined

Hotel was very hot. They had portable cooling for employees. Had air in room set to 70 but temp never dropped below 79 and bathroom was very hot.

No towels , no hair dryer, room was hot, lobby super hot.

When we first walked in just past midnight, we noticed the heat and the dank smell. The central A/C obviously wasn't working, and the hotel had a wet, humid stench of dirty carpet. Our room carried that smell, but did have functioning A/C. The floor tiles near the bathroom were loose and we could feel them shift and click as we walked over them. The shower door kept sliding open, and the water temperature was barely warm.

AC didn’t work, bathroom dirty and fire alarm kept going off

Didnt have ac on first floor it was hot and in the room it smell bad need to clean it right hot water didnt work well need to fix all that

So I decided to give it another opportunity but the pool is still not working since the last time I visited in 3 months and the a/c still does not work in the lobby. The only ice machine functioning is on the fourth floor. The shower was not clean, the tiles were loose in the entrance of the room. The floor was dirty as the soles of our feet were black and sticky.

Everything didn’t like!

I had a problem with tile in the bathroom, air conditioner wasn't working too good so the staff moved me to a different room which I appreciated

Staff was nice and helpful but I won’t return.

When we got there, they placed us in 4th floor and then the elevator is not working, no AC in the lobby. Water pressure is terrible

Not recommended at all . The pool is closed and they said it’s been closed for awhile and the hotel is extremely hot !

So avoid this place

The AC inside our room also didn’t work well. We had it set to 68°F, but the room was still very hot and uncomfortable. The breakfast was also disappointing compared to other hotels we’ve stayed at. Overall, there were too many issues during our stay, and unfortunately, we will not be coming back.

To be honest, my experience wasn't good. First, I had booked a room with two beds, but when I arrived, none were available, so they gave me a room with a single king-size bed instead. I thought that would be the end of it, but when I got settled into my room (Room 202), I walked on the carpet near the window and found it completely soaked—the water extended all the way to the bed, which I found terrible. It’s a shame, because the hotel is nice but very poorly maintained; the elevator wasn't working, and the pool was closed.

Una estrella para este hotel es mucho, seré rápida, reserve una habitación con una cama king y me dieron una de dos camas queen, había una larga fila para chequear, la recepcionista super lenta, el lobby del hotel sin aire acondicionado, el elevador y los pasillos sucios, la piscina no funciona, la habitación desde que entré habían dos cucarachas muertas y encontré dos más vivas caminando hasta por encima del escritorio, la llave de la habitación no me abría la puerta y cada vez que me la arreglaban volvía a dejar de funcionar, además de que percibí varios clientes con el mismo problema de la llave, en el desayuno cuando fui solo había wafles y una larga fila para prepararlo también, en los platos de todo el mundo solo vi wafles y no desayuné. La por último el elevador se rompió y no lo arreglaron nunca más, una decepción total, 300 dólares pagué por las peores dos noches de mi vida que con las cucarachas no podía ni dormir del susto y el asco, no vayan a este hotel no es recomendable para nada

Hotel was good for what it was.

Door not locked to rear exit

The property is in need of updating. The pool was closed due to repairs and would not be open until October. The smell in the room was very musty. The room needs repairs. We purchased an air freshener during our stay. There was no air conditioning in the entry to the hotel or in the hallways.

I checked in at 6:30pm, left my stuff in the room, went out, came back at 11:30pm. I jumped in the shower and when I moved the blankets on the bed, the sheets had drops of blood and hair on them, very dirty. I only covered them back up and placed my own blankets on top. My kid kept telling me she was getting bit but i didn't see what was biting her. The next morning I left the hotel at 6am, no one was in the front office so I couldn't tell them. I came back at 4:30pm and told the receptionist, she said she could only give me clean sheets and I had to change them myself. We went to the room, again my kid tells me she's getting bit, she had fleas on her. The room was infested with fleas on half the room. I went and told the receptionist and she gave me a different room. She never went up to check the room. The pool was closed and that was the main reason I reserved a hotel. When I asked the receptionist about it she said I could go to a public pool or the beach like everyone else.

My family and I have stayed at this location several times while visiting our daughter in college. This time the entrance/breakfast area was hot. The AC was broken and eating breakfast while sweating wasn’t it. The front desk clerk thought it was funny to argue with a guest and continued to say bye to him in different languages while laughing (she was on her phone the entire time on speaker). The pool was broken AGAIN it was last time too. The floors had not been vacuumed on the 4th floor and there were bits of trash all down the hallway. It’s always been a convenient stay for us but I will definitely reconsider this going forward.

Don’t trust the pictures! This property is run down & the upstairs halls & rooms smell like mildew! The pool hasn’t worked in months & they don’t seem to let anyone know this until they check in!

This hotel has serious safety and management issues. The property smelled strongly of drugs, and I witnessed what appeared to be prostitution-related activity with people repeatedly going in and out of rooms. The pool was closed and looked like it had been out of service for quite some time, yet this was not disclosed online when booking. The room listing also promised a hair dryer and iron, but neither was provided. The shower produced only a trickle of cold water. I called the front desk and received no answer. When I was ready to check out, no one was at the desk, so I left. Six hours later, the hotel called to ask when I planned to check out—which shows how poorly the property is being managed. The entire hotel was unbearably hot until we reached our room and turned on the air conditioning. The only positive was that our room appeared to be the cleanest part of the property, which is the only reason we stayed. This hotel could have potential, but it desperately needs new management, better communication, and major attention to guest safety and basic amenities. I would not stay here again.

Pool and hot tub were closed, AC wasnt working, bathroom door in room wouldnt lock, no toilet paper in room

The pool was closed, the room smells like damp water, mold in the shower, no maintenance available, internet didn't work couldn't watch TV, no other rooms available to switch. They said they were going to give me a credit on my rooms.

The AC didn’t not work in the lobby. Only one elevator worked and one exit door was freely opened for anyone to come in. The maintenance on the outside and carpets were stained and filthy. In the room, smelled like humidity and stink wouldn’t drain. Only 2 towels were placed with a party of 4 people. Do not waste your money on this hotel.

The room had a hole in the ceiling and wall. Other than that, we had a great stay. The beds were comfortable and the AC was nice and cold.

The pool didn’t work , super hot in the lobby , really cheap sheets, dirty carpets.

I killed 4 roaches in my room. Air condition is not working, no shampoo, soap, no clean towels, and nasty carpets.

I like your person

Water pressured was horrible and pool was closed.

My room was broken into and things stolen out of it. I was advised someone else had a similar incident the same night. The pool was also out of order. A staff member was sleeping when we came in early in the morning. Nobody has contacted me about the incident after I was advised a manager would contact me. This is completely unacceptable. I would not recommend this hotel.

Title: Poorly maintained and poorly managed — photos attached Two-night stay, July 24–26. Advertised but not delivered: Wi-Fi was nonfunctional the entire stay. Lobby air conditioning was not running — in Corpus Christi, in July. The pool was not accessible. None of it was disclosed at booking or at check-in. Condition: The elevator cab was heavily soiled. Corridor carpet had multiple set-in stains and debris. A wall corner had spalled to bare substrate and had clearly been that way a while. Worst was the floor tile — cracked at multiple tile centers with the grout blown out at the joints. I work in commercial construction, and that points to a substrate problem, not foot traffic. In one spot the joint has spalled open in a walkway. That is a trip hazard in a public path.

Pool was closed, laundry room was out of order, roof was leaking, and someone somehow unlocked our door and attempted to get in while we were sleeping although the security plate prevented entry and TV was outdated and inoperable. I was thanked graciously by the receptionist for checking out early 1 day into a 2 day stay. Rooms were okay is about the only good thing I can say unfortunately. Would definitely recommend lodging elsewhere even a tent for the price paid.

The stay was HORRIBLE. The lobby had no AC, so you were eating cold breakfast in the Texas heat. The pool had been closed since May. The carpet when I got off the elevator was disgusting. The carpet looked like it had never been cleaned since hotel opened. The mattresses in the room looked like they had been dragged on their sides. The rooms did not resemble the pictures at all. The bed skirt was rusted and torn. There were marks on all the walls. I had to go down each day for towels. I had to go get a blanket cause we only had one blanket on one bed. The housekeeping came once to remove used towels and not replace them out of the three nights we were there. I was instructed to put the garbage outside of room. When I inquired about housekeeping, I was informed they only fix beds if asked to and only come in to clean every other day. The deadbolt didn't work and I was told I couldn't switch rooms because they were fully booked. I was informed that the electronic lock should be enough. Then to top it off our car was broken into. When I went to report it, I was told that they suggested we park in front lot. We were not told that and when we arrived the small front lot was full. When I asked about the cameras I was told by the front desk person she did not have access to them and they may or may not work. The staff does not care about their guests.horrible stay. On a positive note the very loud AC worked well.

The carpet in the hallways look like they had a frat party and never steam cleaned them. No where near like the pictures on the site. Room was clean and had A/C at least.

Clean room

We checked in and the hotel lobby was 90°. The pool has been broken for over a month. The continental breakfast was almost nonexistent. The lobby was dirty. The carpet in both of the rooms that I rented were sticky and nasty. Very very disappointed with this Windham hotel.

The fridge was busted. No pool or hot tub available. The ac went out in the middle of the night. 4 am to be precise. We were only offered to move our stuff to a new room at 4 am. The manager still hasn't called back.

This place is horrible, dirty, pool has been down forever, did I say dirty? Lobby was inadequately cooled, just hanging by a thread.

Pool was closed, ice machine out of order, laundry machine out of order, staff some very helpful.

Unable to answer as we didn't bother checking in. We stayed at this hotel 4 years ago and the pool was closed to the guests. It was closed again this year. The lobby was hot and uncomfortable and looked like it hadn't been swept in days. Staff was clueless and emotionally checked out.

Was told pool was usable, when we arrived we found pool was closed in repairs. We reserved because of the pool as we had children that were expecting a pool. Requested a refund as they lied to me about pool. I had originally reserved 2 room for 2 days. They have only refunded me for 2nd day. They charged me for 1st night because I canceled the day of first stay. I canceled after they agreed through Expedia to refund me for both rooms for both nights. Otherwise I would have kept room as I do not have money to pay for a room I’m not going to use.

This place is under new management,Staff was nice , some issues was pool was unavailable due to construction, room was not clean found bed bugs , food left behind in the fridge, hallways and elevator hasn’t been cleaned in days , door frame was loose going in the bathroom and door entrance is the room had a broken latch,

The pool and hot tub were not functioning, no a/c on the first floor, the curtain in the room was not wide enough to cover the sunlight, there was a broken towel rack and the bed was extremely firm, breakfast was horrible. I honestly expected more since I was basing myself off of the pictures of the property. Definitely will not be returning.

Floor in room was wet from the a/c at the wall to 5-7 feet away. Pool was not operational. A/C in lobby was not operational. Breakfast was miserable in lobby. Would not recommend to anyone.

The pool was closed and the room smelled like wet towels that had been just sitting

Nothing Lobby was hot, pool was closed, 1st room was awful. Beds were undone, white stuff on carpet in front of fridge, eating table was dusty , phone and night stand were covered with white power. 2nd room was ok until there were roaches crawling on the second bed. Thank god we didn’t have anybody sleeping on that bed.

The hallway carpets smell like what you would expect from a dirty kid’s indoor playground. Stains all over them. Our bathroom had loose tiles and one had apparently been replaced at one point and they used way too much grout, so it was 1/3rd an inch higher then the rest and a foot in front of the toilet. So each night we both hurt our feet making our way to the restroom. The pool was also closed. The pictures are clearly from when the hotel first opened.

The only good thing about this place is the location thats it!!!! Where do I start I mean everything was bad, as soon as I walked in it was really hot inside and I later found out the ac was out in the lobby, the pool was closed and looked like its been closed because the water looks gross and didn't say anything about it on the website, pretty sure there are fleas in the lobby because everytime i was in the lobby I was itchy, the water pressure was horrendous I mean it was like taking a shower In light rain ?‍♂️, staff is horrible as soon as I got there he said my card was declined so I called the bank and they said the wrong expiration date was entered so I corrected them but that took 30 min to resolve and was their mistake, also the first room they sent me to was dirty like someone just left or was still in there, long story short dont stay here spend the money and go somewhere else!!!!!!

The easy check in The reason that we chose this hotel was because of the indoor pool when we got there, the pool was not in service second, there was no towels in the room third it was really expensive for one night and fourth the Wi-Fi was not working at all. Don’t stay here it’s not worth it.

Location Everything was down (broken) Pool,washing area,ice machine.rest room sink clogs up.asked guy in front desk for managers # said no an call back to motel # an also asked about getting complaints he said for dumb stuff smh if we pay money to stay least have stuff working .we should get a little refund back for being bad there

No hot water in my unit. Pool was out of order. There was a stinky diaper on the 3rd floor in front of the elevator for two days. The only thing that was good was the a/c in my unit. I had to decide if I wanted good a/c or hot water. I picked the a/c due to the fact that the lobby had no a/c. Breakfast was ok but the waffle mix was horrible.

TV was broken, unable to be fixed or changed Room we reserved was changed to a smaller without notifying us, and there was no More available rooms Breakfast area had no AC Breakfast , no fruit at all, coffee was watery I would never book here again

The only thing that I liked is that it was close to the hospital where my sister was having a baby. Everything else and I mean literally everything else was terrible. This was one of the worst hotels I've stayed in, in awhile. The room was not cleaned well. There was as slippery residue on the tile part of the floor. I'm pregnant and I was scared of slipping multiple times. In addition, the hotel gave us two towels. That's it.

Do not book this hotel. Wyndham should be ashamed even having their name on the side of the building. The carpets in the hallways and in front of the elevator were stained and dirty. We had to tell them to come vacuum our room because it was dirty and there was a half eaten gummy stuck on the carpet. We had to tell them to bring more towels because there was only one towel, two hand towels and one washcloth. The window shade was broken, didn’t roll up or down. There were tiles missing and the lampshade had a hole in it. The lobby was extremely hot. The tile in the bathroom and by the door was so slippery that my daughter almost fell( I had to tell them to clean that also. DO NOT STAY HERE!

Pool and hot tub weren’t working room had broken floor tiles rusty chair chair had trash under cushions burned out bulb in lamp very low water pressure in shower hallways need to be vacuumed trash on floors

Location Pool was closed and we never got fresh towels after asking multiple times.

Nothing could stay in the rat hole It was disgusting. It had live insects, cockroaches and spiders. There were someone's toenails on the floor beside the bed. There was soap scum all the way around the bathtub. It was all in all just disgusting water left inside the coffee maker coffee spilled on the coffee lids that were supposed to be new.

Llegamos y tenía olor a humedad, las instalaciones sucias desde que llegamos hasta que nos fuimos no habia hielos, no habia leche ni cereal para el desayuno, toda la habitación húmeda, no habia agua caliente en la regadera, la alberca cerrada, suciedad visible en aire acondicionado, cucarachas ya muertas además de que reservamos una habitación con 2 camas CON sofá cama y nos dieron una con solo 2 camas.

This was the worst hotel; it was extremely dirty, and the lobby and hallway air conditioning were not functioning.

I rented a room and got a different one. No other rooms were available. The staff was great but, I feel that they were over worked. The put on a smile and were great people. The breakfast was ok the first day but the next felt like they didn’t care or ran out of product. Tyne people o talked to in the elevator were all complaining about no ac or weed smoke smells. It was not a good stay rented a room and got a different one. No other rooms were available. The staff was great but, I feel that they were over worked. The put on a smile and were great people. The breakfast was ok the first day but the next felt like they didn’t care or ran out of product. Tyne people o talked to in the elevator were all complaining about no ac or weed smoke smells. It was not a good stay

The toilet was broken we had to plunge it after every use. The walls and elevator were just wet and what seemed slick

Absolutely nothing! Staff was rude, location was not clean up to standards for the price you pay.

Hard looking for parking , did not have any towels or rug or small hand towels in room , had to go ask for some and was only given a certain amount. The room when we walked in smelled like a man was just in there . The bed looked like it was laid on . The pool was closed which was a disappointment. The downstairs was so hot , when eating breakfast we were sweating . Wouldn’t recommend this place .

They cancel my reservation before I got there, they book my room to other family

Hotel over all was dirty. Reserved 2 rooms and both rooms had dirty lien on bedding had to request clean bedding that I needed to change myself. Staff was quick to accommodate the request. Also no towels in room at check-in, this was a late checkin as well, so that shouldn’t have been an issue. Also pool was not open and looked dirty as well. Very disappointed and would not recommend this hotel.

Walked in my room it smelled all damp and moldy I just chalked up to old carpet.. no the ac system had the whole floor soaked found that out are I took off my shoes. Let the front desk know and apparently I wasn’t the first to tell them. Second room smelled the same as the first, tv didn’t work, checked over by the ac system mold everywhere on the walls and desk. Now I’m upset bc I’m having to change rooms for the a third time. Get to that room all looked good, tv had to be replaced bc it didn’t work and the bathroom light behind the mirror blinks like it would during a fire drill. The tv that was replaced would keep loading looking for wireless signal from the building, so no tv was being watched. The only good thing about this place was they tried to accommodate but failed at every turn. The property needs a major overhaul !! I wish I could upload the pictures bc this is only the half of it.

The pool was. Closed

If you like taking nice relaxing showers this will not be the place for you. There is hardly any water pressure and the water that does come out doesn't even get the soap off of you. Very hot in lobby and dining area.

Dirty entrance, hallways, and rooms. Everywhere I looked there was stuff on the floors, walls and even the carpet in my room was soaked from the air conditioner. The light around the mirror in my bathroom only half worked. I woke up to a roach I. The bathroom and the phone didn’t work when I wanted to call room service. The pool was closed too. Overall just plain gross and terrible.

Staff responded well and moved us rooms when we complained about not being able to watch the tv Hot all through floors. So we sweated our way through breakfast. Breakfast was also questionable. Ate a sausage patty that I had to spit out because I got a mouth full of chemicals. The first room we were in was not cleaned well. Dirty in random spots and I’m really glad we got moved because the second room was cleaner

I don’t recommend this place. I was very disappointed with my stay. I didn’t expect to experience what I did. When I got to my room there were roaches & bugs at the entry way in the room & in the bathroom. The second lock to the door was broken and was told they couldn’t fix it. I was with my husband and 2 kids. I asked for a different room and they couldn’t love because they didn’t have another double. They offered to move me to two separate rooms but not conjoined because that wasn’t available but how was I going to be separated from my husband and kids. We were on a mini weekend vacation. Also the pool was broken. I checked in on a Friday. Was told it would be fixed the next day or possibly Sunday. And nothing was fixed. It was still down when I checked out. Was very upset because my kids and I were looking forward to pool time.

This hotel should be disenfranchised. We arrived on a Friday, checked in, and went to our room. At first, it was freezing cold. Ok. We went to the beach and when we returned to our hotel later in the day, the AC was not working. It was 76 degrees. Went down to the front desk and was informed that maintenance wouldn’t be back until 8:00 am or so, the next day. Asked if we could be moved to another room and was told that all the rooms were booked. At this time, the temp in the room was at 79 degrees. We had already paid for the room and had no choice but to tough it out. We asked the front desk for the name of the manager and was told she didn’t work on weekends. We asked for her phone number and the guy behind the front desk said he wasn’t going to speak with us anymore. At 5 am, the hotel fire alarm went off for no reason. The next morning, the girl at the front desk was friendlier than the night staff. She moved us to another room right away (8:30 am), texted the manager and asked if she could discount our 1st night. The manager approved a $20 discount which is unacceptable. No issues with the 2nd room. When checking out on Sunday, I asked the front desk clerk to confirm the discount. She said the hotel couldn’t give us a discount because we booked with a 3rd party (Expedia). In addition, the pool was closed and according to other reviews, has been closed for months. We have stayed at this hotel for many years and have not had these problems. I no longer recommend.

Where do I start, upon arrival they handed me keys to a DIRTY ROOM! The halls had a stench that smelled of marijuana (upper levels). The pool has been out of service since last year according to a frequent guest who stays on property. We didn’t have WiFi or Electricity for hours. The mattresses were stained. Bugs came up from the drains in the shower. I had to leave the property to get cleaning supplies to properly sanitize my room. I tried booking with surrounding properties but this particular week, everyone was booked to capacity! TRULY UPSETTING! The A/C unit leaked on the carpet continuously, which I’m sure has produce mildew and mold spores. A huge cockroach (TREE ROACH) greeted me once I came back from dinner one night during my stay. Pictures >>>>

We are 4 people ando only have 2 towels in the room

The room itself was clean and ac was working well. We did need towels and toilet paper.The backdoor to the hotel didn’t lock, so I felt insecure. The breakfast was eggs and biscuits, no bacon or sausage. I believe the price was a little high for the quality.

Most the floors stunk of weed, the front staff wasn’t very helpful at all made us wait till they were done on their phones before helping us check in. The door lock did not work and they could not repair and with the right amount of force it would pop open, along with the air in room not working properly woke up sweating, the door to shower didn’t close properly so floor would get wet again staff would not help with problems had to ask multiple times for towels and was told that I could only get one even tho there was two of us would not suggest staying here

Where to start. The room was below average and the shower was really bad. No soap shelf nothing to steady yourself like a handle or bar the room smelled musky…. The pool has been out of order for months. The staff is very apologetic but this is the second time in 3 months I’ve stayed here so I could see my grandchildren and NO POOL IN THE SUMMER IN TEXAS!!!! 😡. There’s more but wow. Really bad.

.

Desk staff were not friendly. Refused 2:15 check-in. Lobby was hot and pool was closed with no forewarning.

My second room the door didn’t lock. Told the front desk. Was told they would fix it and never got fixed. That room vents were also very dusty. Never had a problem before. I have been coming here for 5 years and this is the first time any of this happened in our trip.

Will not be staying there again!

Horrible stay. Our room had a broken latch on the door, hair and mold in the shower that I couldn’t use. I opened a random door in our room which led to a filthy utility room with broken equipment, someone’s old sock on the floor along with a dirty cup and broken pieces of something on the floor. The front desk employee didn’t know the manager (who wasn’t there) last name. She then offered me a refund and was told to have hotels.com call to request however when hotels.com attempted to reach them on 2 separate occasions they didn’t answer the phone nor did they respond to an email request. Do not stay here. Spend the extra $50 for a better hotel.

The lobby area was hot and humid. The room itself was not updated like the photos. The floor was slippery as well as the shower due to the type of cleaning chemicals used. The walls could definitely be repainted and needs an electrical upgrade as not all lights worked in the room either. Staff was helpful with check in and check out. Did not eat breakfast.

Significantly more run down than shown in the photos. Water pressure was an issue throughout the stay. Bed was uncomfortable. All I can say about breakfast, is that you get what you pay for. Would not stay again.

-No AC in downstairs breakfast check in area -Pool closed (a lot of sad kids, families ) -Spoiled milk several guests complaining we found chucks in coffee -Very few TV channels/ cable not working well - staff no help how to navigate -Our Room smelled like dog pee - had to keep AC on freezing to hide smell -No blanket on bed when arrived only had 1 sheet and thin decorative sheet - had to ask for a blanket

I didn't stay long enough to even check out the breakfast. This is the worst hotel I have ever stayed at. The rooms were not clean. The parking lot is not lit properly at night. Oh did I mention the 0430 wake up call by the fire alarms going off in the entire building? Condemn this hotel.

Front clerk/staff was very nice. All carpets in the living areas are filthy. Pool/hot tub have been non-functioning for months. The first room the mini fridge was not working, the second room they tried to give us the entire room was dirty, the third room was fine besides the dead roach in the restroom and mold in the AC. We will not be returning ever, and I will make sure that I will tell all my friends and family NOT to come here.

I’ll be honest I’ve it takes a lot for me to complain. I e been using Expedia for my services. And there not doing a good job on quality control with there vendors.

Front desk person left for breakfast so I had to wait 30 minutes to check in. There was a hole in the bath towel and the chocolate milk was cool to touch but was curdled and spoiled when I drank it. Your hotel was highly recommended to me. I’m sorry but if anyone asks my opinion i’m gonna share my experience.

The sink was clogging up in our room. The staff was unprofessional. At one point their fire alarm was set off by them and although we went downstairs to evacuate, others were calling and the front desk simply ignored all calls. Parking was fenced. Pool was out of order. Flies were seen by the breakfast area. Walls were thin and we could hear others partying. All in all, don't even give this place a chance. It’s not worth it.

Stayed on the fourth floor barely had any water pressure. Hot water was minimal. The pool was out of service.

Parking was good and staff was really helpful. The room was clean, but the carpet reeked of pet urine. I as a pet owner can appreciate a pet friendly hotel. However, if I am not traveling with pets I would prefer a non pet room. Were we not absolutely exhausted we would have moved hotels.

However, the second room had a blocked sink. We reported this issue to the front desk, but unfortunately, no one came to fix it. We were left dealing with a non-functional sink while traveling with two young children, which was extremely inconvenient. Additionally, no housekeeping service was provided the next day—beds were not made, and trash was not collected. The only positive aspect of our stay was the evening shift staff member, who was very kind and helpful. Overall, this experience was very disappointing and did not meet basic expectations.

No water pressure , no pool , breakfast was nasty !

parking good; ac good

Everything was fine. Service and room were good. Breakfast was good. My sons loved to make their own waffles.

The room was great and the bed was comfortable. But we had to buy another blanket because there wasn't enough covers (additional one not provided).

The rear door didnot have alock? Anyone could enter??

No clean rooms

It was a good stay with comfy beds, staff flexible

Check in was at 3pm. We didnt arrive until 11p.m and our room wasnt ready, we had to wait 45 minutes for a room to be ready. The lobby was not air conditioned. The floors in the lobby were dirty with stains. Our room was dirty, and did not have towels or hand soap.

Low on staff

Check in was fast and easy. The girl at front desk was very nice and helpful. Would have given 5 stars if shower had not been broken. We let front desk know that the shower head was missing and they said they would look at it but shower was not fixed so we were unable to take shower the whole time we were there.

Everything was excellent

The fitness center and pool were closed. The only ice machine that worked was on the 4th floor. None of the laundry facilities worked. There was the same dirty green shirt and trash in the stairs for the whole 6 nights that we were there. The breakfast was mediocre. Waffles were not always available. There was lude writing and scrapes in the elevator. Water pressure sucked and the water was not really hot. Check in took quite awhile due to long line with one person working the desk. We had to have our key reprogrammed several times during our stay. We had to ask for soap, toilet paper, and towels several times.

We got there at 230pm to check in and rooms were not ready till 730pm.. big line of people complaining.. almost had to cancel rooms very bad experience.

Rooms were very dirty and the bathroom shower was covered in mold. Access to the gym was closed and the pool was closed as well. This place needs to be closed and overhauled as it is unsafe from a health and safety perspective.

This property wasn’t what it seems to be facility, but it needs to be kept cleaner

Air conditioning was out in the lobby. No one was at front desk at 5pm on a Saturday. Once someone came to the front desk they said there was a delay in cleaning rooms due to short staff and they would call me. No call came. Checked back later at 10pm. No more rooms available and she said they were sold out.

Front doors broken, pool under renovations, lobby trashed, men’s and women’s restroom in lobby has stalls that were broken and zero toilet paper, carpet stained in lobby, trash in parking lot. This property is very ran down. Wanted us to wait for over two hours to check in because they were short staffed. Over 20 people waiting to check in at 5:46pm.

Thank you