Residence Inn Corpus Christi

This was our second time staying. The staff were very professional and helpful. Will be back!

Very dirty and runned down

The hotel is conveniently off a main roadway. The property is basically located at the end of a strip mall. The parking is open and there is additional parking in the strip mall area. The property is older and you can tell they are trying to upgrade the property. Our room was nice, but the hallways showed some wear and tear. The doors to the property were not properly opening or remaining closed while we were there. The pool was unusable as the room it is in was extremely hot in the middle of summer and VERY humid. It is an indoor pool. The ice machines were not working, but the front desk staff was working very hard to keep ice in ice chests to hand out to guests.

The staff was very nice and helpful. The breakfast cook made you feel like she really cared about you.

Decent Stay. Rooms were clean. Staff were helpful. Kitchen was good.

Scrambled eggs did not taste like eggs scrambled, bacon was tough and hard to bite. Room wAS MUSTY SMELLING AND ASKED FOR SPRAY TO BE ABLE TO STAY IN THE ROOM. Home Depot was next door and unloaded trucks starting at 8:30 am, Then at 9:30 PM until 11PM a fork lift moved all the materials stored outside moved the material indoors. Called desk and they said they could not do anything until 11 pm due to local noise ordinancies. HVAC very noisey and disturbed any sleep that we had.

Scrambled eggs did not taste like eggs scrambled, bacon was tough and hard to bite. Room wAS MUSTY SMELLING AND ASKED FOR SPRAY TO BE ABLE TO STAY IN THE ROOM. Home Depot was next door and unloaded trucks starting at 8:30 am, Then at 9:30 PM until 11PM a fork lift moved all the materials stored outside moved the material indoors. Called desk and they said they could not do anything until 11 pm due to local noise ordinancies. HVAC very noisey and disturbed any sleep that we had.

There was mold in the showers, we rented 2 rooms, soiled linens bad smell and the front desk manager was extremely rude. I was speaking with her meanwhile she was on her cell phone.

The room we had did not have a TV. They moved us to a new room. AC was cold. Had biscuits and gravy for breakfast. Most hotels don’t. They made you feel welcome and glad you chose to stay with them. Residence Inn is a great place to stay.

We arrived at 5 PM, two hours after the advertised 3 PM check-in, only to be told our room still wasn't ready. After another 30-minute wait and explaining my diabetic wife wasn't feeling well after a 6-hour drive, we were finally given a handicap room. Inside, there was an ion odor machine and bungee cord stretched across the kitchen floor. The front desk admitted it was there because the dishwasher smelled like backed-up sewage and they were trying to mask the odor. The handicap shower barely drained, causing water to flood the bathroom and soak into the bedroom carpet. Because my wife has diabetic neuropathy and can't properly feel her feet, she couldn't safely get out. It took 15 minutes of arguing with the front desk before they simply brought towels so she could exit without slipping. We missed breakfast because of the ordeal. After reporting the drainage issue, I was later charged $50 for what was clearly their maintenance problem. I spent weeks trying to reach management, repeatedly being told Tiffany would call me back. She never did, and I ultimately had to dispute the charge with my credit card. The property also looks nothing like the photos online. It's poorly maintained, even the parking lot and landscaping, and the entrance is confusing because the front doors are locked. We won't be back.

Nice place

Exceptional

I did not have a room even with a prepaid booking. When will I receive a refund? I didn’t cancel the hotel was overbooked.

Numerous items, too many to mention in space allowed. ( I tried in space provided but was not able to fit concerns and disappointments.)

Staff was super friendly and helped with as much as they could. We got into a room with no towels stocked and floors a little scratchy looking but other wise decently clean. In room and living room. Restroom had no soaps and there was what looked like a water bubble in the ceiling that burst.

The rooms. The side access door didn’t work.

The side access door didn’t work.

Nice clean rooms

Nice plan, very clean, very nice staff

cold ac, clean, well maintained, indoor pool, security and staff all great

Everything was great the first night. The second day, I requested for the room to be cleaned and it was not. Second morning found a roach in the room. Asked again for our room to be cleaned and they went in bit just did a wipe down, the floor was not swept nor mopped. Don’t think I will stay here again!!

The rooms were very nice. The halls and the lobby need some care and updating.

The space available in our suite was good. Conveniently located near shopping and food. The large fridge was a plus! However, there sheets were pilling, there was mold on the bathroom ceiling, a hole in the ceiling in the bathroom (a little alarming) the bathroom towel rack was laying on top of the toilet and the floor in the whole place didn’t seem to have been vacuumed. There was no where in the two room suite or the living are to hang anything. There were no sheets or blankets for the pull out couch, and when we went to ask for some, we were told they didn’t have a key to get them, but we could wait for some to come out of the dryer. That was fine, except it was already 11:30pm after a long day, and we had to wait even longer due to the employee not having access to something basic. I might be willing to give this place another try just because most of our issues might have been directly related to this room.

Good

Passable

Exceptional

Breakfast was good. Location was alo good. They messed up the booking and charged me extra for the changed room. Dishwasher wasn't working. Bathroom exhaust wasn't working. Empty body wash bottle in the bathroom. Only one trolly for entire hotel. No response on any of the above complaints.

Breakfast was good. Location was alo good. They messed up the booking and charged me extra for the changed room. Dishwasher wasn't working. Bathroom exhaust wasn't working. Empty body wash bottle in the bathroom. Only one trolly for entire hotel. No response on any of the above complaints.

Property looked grumpy. Poor curb appeal, lawn not maintained. That sets the time of how the units will look. Items in the unit were broken, left behind. Carpets dirty, just overall disappointed with the quality and hospitality. Will not be going back.

Pleasant

You You

Exceptional

You You

Estaba cerrada la piscina

Remodeling not quite complete. Missing hand towels and wash rags, no coffee pot and tv broken. Pool not working.

No coffee pot in room and the kitchen need restocking at lease a plate and cup

The cleanliness and the breakfast No coffee pot in room and the kitchen need restocking at lease a plate and cup

There was a member of the hotel staff using a slim jim like device to break into my room at 12:00 midnight. I was told it was a mix-up but this is not a place you want to stay. The staff is unprofessional, irresponsible and all in all incompetent. Stay at your own risk.

Good big room and separate space for living area and kitchen Room wasn't cleaned properly, lots of hair lying all around, dishwasher wasn't working, breakfast was average, not many veggie options and service was slow.

Room wasn't cleaned properly, lots of hair lying all around, dishwasher wasn't working, breakfast was average, not many veggie options and service was slow.

Our rooms were clean and spacious, and the beds were very comfortable. The breakfast buffet was impressive, and the attendant worked furiously to keep the food and coffee filled. The eating area is a bit on the small side, but the staff handled the crowd well. I did notice the workout facility appeared to be under renovation, but since I was on a fishing trip and not a workout trip, it didn't bother me at all! We will definitely be back.

Good location and close to stores and mall

Very clean. The staff is very nice and helpful. This is our #1 hotel when we visit Corpus Christi

Clean. Recently repainted. Good breakfast and coffee.

The room was beautiful and perfect. Just the 2 of us but we had a king suite. The staff was great. So helpful and nice. Will definitely be back

Booking did not show remodeling. Pool, hot tub and everything was unavailable. I ran out of toilet paper and asked the front desk for more. They said they would send it to my room. Over an hour later I had to go back to the same person and the front desk and ask again. Poor amenities and service. Hotel was dirty from construction. Worst experience ever at a Residence Inn and there was no price adjustment. It should have been closed.

Staff was great. Room was spacious. The only bad side was that the pool was out of service and after that, were sent to another pool nearby at Spark hotel. We tried it and found pool bottom was dirty, water felt very thick and air was moldy. I would highly recommend better not to send people to that pool.

This is literally the only property in Corpus Christi that is up to the standards of other hotels in more populous places. I would say at least 95% of the “top properties” in corpus have horrific humidity problems in their rooms. This property is one that is pristine with beautiful rooms and fantastic upkeep, as well as HVAC systems that function as well as ones in a regular house. During my current trip, I stayed in four different hotels over the first two days, because I just could not lower myself to the standards of these other properties. When you come to corpus, though, be sure that you pick this residence inn. There are two others, and while I can’t vouch for the quality of the downtown one, the other one on the south side is horrendous. The people there are lovely, but the property is absolutely the pits. This SPID property has fabulous friendly and welcoming staff, wonderful amenities, and has the feel of being completely new. I will never ever stay anywhere else when I am in corpus!

Well check in was a horrible experience. I was charge twice for my stay. They did eventually reverse one charge and just waiting for my money to drop off pending. I felt unsafe in my room due to strange females banging on the doors and yelling obscenities. Didn’t see security at all in the hotel property.

The hotel is being remodeled beautifully with some inconvenience to current guests but still a very good place to stay. Our room was excellent. The desk service is excellent. The breakfast was a full one,excellent and even had very good orange juice.....an item that many hotels fudge on. My wife and I will be staying here again

huge amazing spacious stay! i was there for 4 nights and got the 500 square-foot room with the king bed, living room, dining room room, kitchen. Felt like a little apartment. The TV didn't work. It was having issues so we're both the neighbors but I don't really watch TV I had my alexa speaker and laptop. It is probably regarding the new TVs or the Wi-Fi. I'm not sure but that didn't affect my stay. the the pool was also closed which sucked, but they said you could go to the next-door hotel (no thnx)

Good stay nice area

We didn’t realize that with our 2 night stay we would not get fresh towels or trash service. The front desk did bring us a minimal amount of towels when requested. Unfortunately, our room did not have a clean, fresh smell. I did feel the need to sanitize and wipe everything down. There was quite a bit of loose hair on the floor that my socks picked up. We did like the layout of the room. We were next to the Home Depot and they were moving materials at all times of the night and early morning. Carla was truly the sunshine to each morning. She always greeted us with a smile and asked how our trip was going. The breakfast was fairly good with multiple options from bagels, to cold or hot cereal, to waffles and sausage. The location was great! We were near anything we could have possibly wanted. Overall, the stay could have been better with more frequent room cleaning and a better room that wasn’t near the Home Depot.

This hotel was under renovation and the room was pretty tore up. Nothing about this room screamed Marriot! It was more of a ghetto hotel!

Nearby shops and restaurants

The smoke alarm started beeping at 1am. Called the desk multiple times with no answer. Worst, most expensive hotel stay ever!!

Had problems with the plumbing and had to remind the several times.

Bedroom tv volume has stuck at full blast. Drawers on dresser would not stay closed, opened themselves all the way, right into the limited walk space at the foot of the bed. Both rooms had the same issue. Could not access WiFi at all. Otherwise, it was just “ok”.

Bye

Room was dirty including the restroom.

If you’re trying to impress somebody, this is not the place to go, but if you just need a place to sleep, it will do

Our hotel was clean, and we were close to alot of amenities. Rooms were spacious. Kitchen was great. However we did not have a working television. Which was disappointing. Otherwise the hotel was good.

The studio suite is quite roomy, with a long desk, a couch, a kitchen and a 2 person table. Comfortable bed with lots of full-size pillows. Several restaurants in walking distance and a hot breakfast.

I understand that the property is under going renovations but the wear and tear was visible throughout the hotel including the room my family and I stayed in. The service and hospitality just wasn’t there. Will consider other properties in the future.

Lady at front was very helpful

It was disappointing to see how below the standards this Residence Inn was in terms of what what I expected. I never had to worry about my stay at any Residence Inn before this stay. If it was possible I would send pictures of the inside and outside absolutely terrible. TV's not working, dishwashers not working, outside seating area in terrible condition. Absolutely disappointing.

Loved how nice the property was! The breakfast was also always super tasty! The only issues were that we found a cockroach there; they came and sprayed the next morning. I also called about there being a bee in my room and no one ever came. My cat almost got stung and I had to take care of it myself. Honestly, other than that, it wasn't that bad.

Wall paper was peeling in kitchen, no towels when we arrived front desk lady said there was towels in the room 😳… luckily I had brought my own beach towels, because we were supposed to go relax on the beach… She said she found us some pool towels. I was glad she ended up giving us some kind of towels. She did go out of her way to give me a spatula to cook with my son is autistic and his routine was a pancake at night. Hallways smelled of mold so sad. Property was ok .

I have stayed at several different Residence Inn before and always like convenience of having a full kitchen w/my stay that is why I chose this option. But this stay was not quite as satisfactory as I would have like. I put on my Expedia that i wanted to pay there at hotel but before we could even check out they already had charged our card. The room also did not have cable, when we called maintenance advised that changes were taking place and they were sorry that we were not informed ahead of time. So all they had was Antenna access channels....That is not at all Okay- But after you are there what can you do .

Older property, needs a facelift. Because of the kitchenette I think some people lived there.

Next time we stay out that way, we will be staying there.

Many things needed repair including the main front entrance to the hotel.

The place was a little run down and in need of renovating. The gym’s AC was broken so the entire room was a sweat box. I felt the need to go and purchase my own towels.

Thanks so much, Randy

The personal was great but hotel needs an upgrade. Carper was torn and room smell.

Great front desk attendant

Great front desk service. Room was quite comfortable. Property in need of cosmetic treatment. Might start by removing the sheets of wallboard in the entrance to the building. Would be nice if the lock to the building's door worked too.

I was very surpised how roomy the room was. Dog friendly, very clean, breakfast was good. No issues with room at all. Best hot shower ever and nice cold A/C. I highly recommend staying there. Only issue i ad wasnthere was a nat issue and saw maybe 2 roaches in room. But we had a full kitchen to access and use wirh diahes , silverware...didnt need to brung anything from home and close to reatairants and grocery stores.

Gentleman at front desk was very professional,friendly, . Room was clean and comfortable, great ac, pool was nice. Definitely staying again.

No hot water, one of the lamp by the bed is broken, room phone is not working.

Friendly staff, quiet inside the hotel (not so much outside--Home Depot forklifts morning and night). Several little things in the room that were annoying to us but could really upset those more detail-oriented (broken ice maker, drawer that won't stay shut, no landline, burned out light bulb, kitchen faucet won't move), elevator malfunctions 3 of 5 days, front door malfunctions 2 days.

Way short of expectation. Tired facility... basic items need maintenance. Lights inoperable in all appliances. Inadequate stocking on towels, wash clothes, etc. No spare pillows or blankets. Hallways, elevator, foyers... littered & unkept. TVs not working, commodes kept running., indoor pool unheated... cold as hell & unusabedle, no hot tube/spa, outside courtyard ant/bug infested & furniture broken/worn out. Hot breakfast minimal, repetitious menu.

It was the worst stay. The elevator did not work My room smelled like mold. Was no happy

The hotel room needed repairs to things that were simple like loose door hinges but annoying. The first suite we got the heat was stuck on 86 degrees. They moved us to another suite but again just small things needed repairs. Also we were here 3weeks and when they supposedly serviced the room they didnt actually clean just straightened and then didnt restock tp, tissues, soap, etc. Really not sure what they did?

Very dirty, toilet clogged, hairs on bed and pull out sofa, just DIRTY

Andrew was super helpful to get extra towels since we didn’t have enough for 3 in the room. With a sofa bed, the linens/blanket/ pillow should be in the room and not needing to pick up late at night from lobby. Towels were kid size. Items were not available at breakfast nor at social hour in lobby.

Toliet had a leak. We were told it will be replaced while we were out and that we will have our towles to be refreshed. Came back to find wet towels still surrounding the toliet, hardware on the toliet, and no clean towles. Was not informed the replacement wasnt successfull. Had to switch rooms only to fund the lights in the kitchen did not work, outlet by bed did not work, and bed was really different from our first room. Extremely uncomfortable. Lawn surrounding the hotle severely over grown. Some spots almost as tall as me!! Mosquitoes through out the lobby and in our second room.

The room was lovely, very comfortable and quiet. Staff was very helpful and welcoming.

OK place. Needs to be cleaned. The hotel Is dated and the carpets In the dining room area and lobby need to be replaced ASAP. The breakfast in the morning was OK not the most attentive staff. Again, need to clean. The receptionist were nice I have to say. They need to up their A game. This will probably fall on deaf ears. I feel like they’re short staffed and trying to maximize their profits.

Everything was great

The staff was great.

We loved our 5 night stay at Residence Inn. Our room was very large. I loved the kitchen and living areas. The bathroom counter top was very spacious. Breakfast was amazing every morning. We will definitely stay here again.

The bedrooms were clean, but the carpet in the living room had holes. It could use some remodeling.

Room was excellent

Great room. Especially if you are expecting to stay longer than one day. Spacious and comfortable. Plenty of closet space as well.

The room was Amazing! It was very clean which made my stay more comfortable. The staff was very nice and welcoming. Check in and out was quick and easy. I look forward to staying here again! Overall, Excellent experience!

Huge room. Couch was very comfortable for sitting and reading. Pool was great. Only negative is they still use the small shampoo/conditioner bottles where alot of hotels have the jumbo with a pump. (Eco friendly)

Great location and easy access to anywhere in town.

The hotel room was very clean, front desk was nice, the bed was very comfy, parking lot and area was safe, and breakfast was good.

Very comfortable

i was looking forward to the hot tub the we find out its been broken for a long time

We enjoyed our stay at the Residence Inn. The front desk staff was very welcoming and we loved the suite set up for traveling with our son. Would definitely stay here again if in the area

I picked because pet friendly and had an indoor pool. I had the first room by the exit and it was pretty quiet, clean and very roomy. Our room had a small sectional, two burner stove fridge and microwave and dishwasher. Fully equipped with dishes, cookware and utensils. Plenty of room outside to take your pets found no doggie poo baggies it was empty so went and bought some. I was disappointed the pictures of the pool are misleading… it was literally like 5-6 feet across and only maybe fit 1 family of 4 so definitely would not want to be in it. Other than that had fun at white cap beach nearby, plenty of restaurants, shopping, grocery stores and fishing nearby.

it was ok except for the attempted break in of my car

It was delapadated

Todo estuvo muy bien!!!

Bathroom shower curtain had mold. looked liked it hadnt been changed in months. back door to get into building was not locking, so anybody could get into building. very unsafe.

My room was not ready when we got there, but I understand because of the holiday weekend. We checked in 45 minutes later and the clerk told us that we can check late, by 2pm the next day. Room is clean, service was very friendly with the smiles.

The room was not stocked with bath towels; breakfast needs some improvement and the hotel, especially the room doors could use touch up - painting, not impressive

The room was nice and was large. The tv offered Netflix with the sign-in of your own account and thst was great. They were severely understaffed, though the staff was great and polite and hardworking. The pool was ridiculously small and more like being in a big bathtub. There was a stairway with trash bags for 2 days that smelled disgusting! The back door was broken sometimes and couldn't be used to get to parking. With children, that was frustrating to have to go all the way around. The room keys didnt always work, so that was really frustrating, but the staff was quick to help and friendly. The parking was often filled up nearly to capacity, but we managed to find 1 spot always and thankfully! The elevators were super small and couldn't fit the luggage carts if anything was on the ends of them. The breakfast was great.

Chanda g. And kayla h. Where womderfull highly recomend this hotel and staff very freindly and helpfull

My family and I took a quick visit to corpus and we stayed at the Residence Inn. We were so pleasantly surpised. The accomodations were very nice. Location is close to so much. We really enjoyed our stsy and were very comfortable!

Front staff member not too friendly on saturday morning july 17th, 21. We never had room service and no extra blanket.

The room was very good , overall ac didn't work very well was very hot during the night for what i paid it should be cool to say the least . Kitchen utensils for cooking not in good shape plastic spoons were broken .

It is close to a lot of shopping and restaurants. Indoor pool. Supposed to be heated but the day we used it, it wasn’t heated. We would have rathered stayed closer to the beach but we were helping my daughter out and needed to be closer to her home. But overall it was a pretty nice place.

FAlse advertising pool closed muffin for breakfast nshould of slept in my car

Old property outdated furniture and roaches very disapointed in Marriott and the pricing 4 day stay $768 was outrageous no pool no hot tub the breakfast was a muffin or a bowl of cereal and a juice. Very poor accommodation.

Very disappointed with my stay. Nothing was cleaned although stated on a table in the room. No towels. No pillows on hand. The couch that let out into a bed had old fingernail clippings that my daughters were supposed to sleep on. Overall dissatisfied. I put on the heater and the room still blew out air we were cold all night. The shower was dirty and had spiders in it. I had to put a towel in the shower just for us to take a bath. I specifically booked the hotel because theyvhad a indoir pool for my daughters justvin case we couldnt make itvyo the beach it was to cold for the beach and the pool was not open. I will never stay here again. Please do your research and call before you come we called but nobody answered so we walked into this hotel blindly.

They made it very comfortable for me and my family.

The stay was great and the hotel was comfortable. It was an easy access and convenient location for why we were there.