Hilton Garden Inn Corpus Christi

The air condition broke and was making a lot of noise, this happened early in the morning 6 am, didn't bother to call it in, but I forgot to reported.

Everyone was super friendly ! The bartenders are great people and definitely made some good drinks ! The lighting in the restroom was not the best. It was super dark in there

Upon arrival at hotel the music at the entrance was blaring so loud that my wife could hear me talking to her. The music played 24 hrs a day, it was soft rock but the volume was way too high. The room was clean and in good condition, and well stocked. We stayed our first night, woke up the next morning and went to have breakfast. They have a buffet but charge $15 per person, mind you this is not a fresh prepared breakfast, it was pre packaged frozen typical hotel food. They also had continental breakfast. For $180 per night youd think breakfast would be included. We left for the day and returned to our room @ 6pm the 2nd day, our room had not been attended to, no fresh towels, coffee not restocked nothing! Very disappointed in the service at this hotel.

I love staying here, when I’m coming through town, the distance between JP Luby and Downtown is choice. Excellent rooms

Exceptional

Air-conditioning did not work well pillows for bed were very uncomfortable. Old mushy. Vehicle got broken into people at front desk did not relieve even care. No security cameras, no on-site security

Good

We enjoyed the pool. I had a few interactions with staff that weren't satisfactory. I had one staff named chastity that was our saving grace. I should have taken some pictures but there was a few things messed up in the room. The bathroom door had the hook ripped off to hang the towel and by the window the siding was coming off the wall.

Good location, wonderful staff and very neat in the lobby area. Bathrooms could use some TLC and no exhaust fan inside of the bathroom so steam could not escape and begins to run down the wall. Or supply a fan to circulate air.

The bartender Correy. Correct goes above and beyond to make sure everything is great The first room we was in the microwave didn't work! So they moved us yo another room.

Very clean. Person at the front desk was professional and friendly. Rose who was at the breakfast bar was very friendly and kind. Will stay here in the future.

Very clean. Person at the front desk was professional and friendly. Rose who was at the breakfast bar was very friendly and kind. Will stay here in the future.

Our room was not properly cleaned. Trash let behind under sink. Dusty everywhere, hair of other people were caught and left on Mirror and tables. Safety pins were left on bottom of end table in main room. Mosquitos or something were flying everywhere. A huge brown spider in shower on my Bathe towel when I got up in the morning and was going to take a shower, and I felt grossed out. We questioned quickly if our bed was even cleaned and placed with new clean sheets. We were VERY disappointed.

Convenient to beach

Roaches. First room given at black mold and LITERAL mushrooms growing in the corner. Second room has roaches and a fridge leaking water. Would never stay here again. Shady.

Everything good.

Very good

Very comfortable room

It was a great stay, only wish they offered a free breakfast!

Room was clean, amenities were clean. Staff was helpful and had activity recommendations!

Superb

Close to highway. Hotel needs a remodel. Carpet didn’t look clean, shower water pressure was low, tv was small, and I was charged a parking fee even though they emphasize that hotel isn’t responsible for damage or theft of vehicles. Oh and the mini fridge wasn’t working properly.

Close to highway. Hotel needs a remodel. Carpet didn’t look clean, shower water pressure was low, tv was small, and I was charged a parking fee even though they emphasize that hotel isn’t responsible for damage or theft of vehicles. Oh and the mini fridge wasn’t working properly.

Our room however was a bit different of a story. We checked in and dropped our things, not spending much time in the room until we got back later in the evening and realized that the light switch in the bathroom sparked every time we turned it on. Under the window area of the room, the carpet was soaked, like a puddle. As a joke, I actually splashed my husband because there was literally standing water on a whole 4x6 foot patch of the floor. I went to call the front desk, only to realize the phone didn’t work. We didn’t complain but just moved on and went to bed. The room has the overwhelming scent of an industrial air freshener and I wonder now if that was just due to the water issue or purposeful. The beds were comfortable enough, and the bathroom/room was fine aside from the standing water, electrical sparking and non working phone. We won’t stay here again, and all this could be fixed with some maintenance. We did tell the front desk at checkout, and they wrote it down but didn’t seem overly concerned.

amenities of room everything else roaches in 2 rooms rude staff

amenities of room everything else roaches in 2 rooms rude staff

The hotel was clean but is in need of some updating. Staff was kind at check in and checkout. We didn't have time to try the breakfast but smelled yummy!

Clean room

Looks nothing like the pictures , bad smell , no free breakfast , no ice , small pool , ceiling looked like it was going to fall

It was close to the highway There was a HUGE pothole trying to get into the complex, the ceiling in lobby has black mold everywhere. The hallway by the elevator constantly smelled like marijuana. The pool was as green as the ocean and did not look clean. They blared music in the entrance even at night. We requested a room with double beds and were given a king room so we had to buy a blow up mattress. They informed no other rooms were available.All the ice machines were broken. Our mini fridge was cool but not cold. The bathroom was dirty and mold in the corners and the drains were rusted. Our showers were sometimes warm but mostly cold with hardly any water pressure. And to make matters worse our door would not fully close and had to be forcibly closed. If there was other available rooms in the area we would have relocated but could not. This was one of our worst stays with this brand in a very long time.

It was close to the highway There was a HUGE pothole trying to get into the complex, the ceiling in lobby has black mold everywhere. The hallway by the elevator constantly smelled like marijuana. The pool was as green as the ocean and did not look clean. They blared music in the entrance even at night. We requested a room with double beds and were given a king room so we had to buy a blow up mattress. They informed no other rooms were available.All the ice machines were broken. Our mini fridge was cool but not cold. The bathroom was dirty and mold in the corners and the drains were rusted. Our showers were sometimes warm but mostly cold with hardly any water pressure. And to make matters worse our door would not fully close and had to be forcibly closed. If there was other available rooms in the area we would have relocated but could not. This was one of our worst stays with this brand in a very long time.

Front window was boarded up, other signs of deferred maintenance. Room felt very humid, clammy. No room service the entire stay, no bar service on Saturday night. Staff seemed shorthanded.

Front window was boarded up, other signs of deferred maintenance. Room felt very humid, clammy. No room service the entire stay, no bar service on Saturday night. Staff seemed shorthanded.

the bed was hard the pillows went flat as soon as you laid your head on them. the restroom stunk like backed up sewage.

The room was clean, quiet and the beds were very comfortable!

Staff went above and beyond to accommodate guests.

Run down

The location was tucked away from freeway.Hotel was close to restaurants and retail shops and mall.My check in and check out process was very smooth. The hotel was a bit dated.

Property was filthy. Carpets are disgusting, outside smells. It was a horrible experience. We couldn’t wait to get out of there.

Never even stayed one night. Horrible hotel. Still charged my 400.00 and a hidden parking lot fee. I checked in, took one look at the room and the look at the surroundings and checked back out. Never should have been charged at all.

Hotel has issues with cleanliness and general upkeep. We moved rooms twice during our stay. First rooms bathroom door handle broke off and locked my daughter inside the bathroom. Second room had cockroaches. Both rooms had hair covering the bathroom floors. Ice machine broken on first floor. Carpet in hallways were not vacuumed. Air conditioning unit was rusting away. It was pretty disappointing for a Hilton.

Pool was filled with no guest, outdated TV that didn't work. Parking lot had huge potholes, front desk gave out my room information and the hotel and my room had a musty mold like smell

We checked in Friday afternoon and immediately informed the front desk that we did not have HOT water in the sink they said they would have it fixed they did not Saturday morning we asked again to fix the hot water and the desk people said they would they did not Saturday afternoon housekeeping had not come to our room so I went to the desk and checked on that and I was told they would not clean the room until after 3 days unless we requested house cleaning daily I requested house cleaning daily and never got it. we had to go to the front desk for clean towels Sat,Sun and Mon. the trash bags in the room were full and never emptied the bathroom floor was filthy from daily use and shower usage and we had to get toilet paper from the front desk this hotel stay was not worth the money we paid plus we had to pay extra for using their parking lot. we have had better service from cheaper hotel than what we received from this Hilton Hotel.

First time ever staying here and the place was really nice. That air conditioner was really good really cold. The staff helped me out a lot and answered all my questions on all I it’s a pretty good place. Definitely coming back again and also keep up the good work guys.

Room was very clean and smelled cleaned.. staff was excellent… only small issue was the coffee in front to be fresh and hot… other than that was an excellent stay

The staff were so WONDERFUL! I had last minute changes and the staff were so sweet and helpful to get my updates made and accommodate my extra travelers. Janie kept in touch and made sure everything was taken care of. Monica made sure our stay was everything we needed and was always available! Breakfast was amazing, and the host was so good my group! JC was so welcoming when we arrived SUPER late that Friday evening, but made sure we were met with kindness and friendly service. BEST STAY EVER! Made new friends at the lobby bar even! Had a marvelous time getting to tour TAMUCC with my daughter and we can't wait to come back. Will be using this hotel for every Corpus Christi stay! Thank you!!!

Hotel was okay. You can tell it's an old building with fresh paint.

Bad area . Dark parking slots. Make it if you arrive late not safe hotel . There is a right outside door with out lock and any security camera in this side of the building. Say it will be locked but the lock isn’t installed. We saw many of homeless around the hotel .

Elevator/ towels/

Found some dead water-bug in dinning area..

Clean room

Although my ground-floor request (made 4 months earlier) was honored, several serious issues occurred: • ADA shower caused water to run across the entire bathroom floor, creating a slip hazard. We used multiple towels to prevent falling. • Toilet paper and towel holders repeatedly fell off the wall. • No hand soap was provided. • Beds and pillows in both rooms were extremely uncomfortable, causing neck pain. • My bed sheets had visible dirt/makeup marks; I cleaned them myself before sleeping. • Despite both bookings being made through Hotels.com, my daughter’s room rate was over $100 more than mine. The only positive experience was the bartender, Correy M., who provided exceptional service.

Yes

Absolute wonderful service and staff. Excellent bar service and clean reasonable rooms. Will be back

Nice place

Quick easy Check in. Very polite and clean

I made reservation and was paid in fiull. I had car trouble that evening and when I arrived to hotel I was told I couldn’t check in 😡

Comfortable room. Nice staff. Quiet overall. Very good experience

Leak in lobby coming from AC vent. Complimentary coffee this morning was cold. Sad used to be a good place.

Nice location, everything clean, good breakfast

Disappointed hotel charge $15 for breakfast, overlooked when this hotel.

The winner was the staff. Corey was a dream and a great psychiatrist. Frances was fun and made my time at the bar fun. Front desk staff were accommodating and made me feel truly welcome. Free snacks and water didn't hurt :)

Great service

Not sure if there was a water leak on the top floor but wasn't a pleasant site of the repatch of work done to the ceiling.

I ended up sleeping in my truck in the parking lot. Hoping to get a refund.

Very friendly and quick

Smells

Rooms need updating. Other than that it was great.

Very friendly and efficient staff, but we did have to wait quite a while for drinks while the bartender was busy in the office.

very clean room and the bed was super comfortable. staff was very friendly

Rooms were clean, staff were very friendly. Booked this stay last minute and still were able to help us get 2 rooms next to each other

That would be Corry and Juan. Corry was just super friendly and helpful found us other restaurants to eat at . She had the same level of customer service with everyone there.

Stay was decent.

Lobby is beautiful, check in was swift and easy. Our room smelled of mildew and humidity and we had to be switched to another room. It smelled horrible

Overall it was a good stay but it did not feel like a Hilton or anything better than a 2 star hotel. Breakfast was not included, but I knew that coming in, the downside was the paid breakfast buffet was not any better that what you get at other hotel's complimantary breakfast. Bottom line, the value of this hotel was subpar for what you pay. I would defininitily look elsewhere when staying in the area.

Not enough handicapped parking. No wheel chair accessible ramp.

All of the staff was very friendly and helpful. The gentelman at the front desk was super welcoming - CJ I think?

Nice property but in sore need of renovation.

Its good

Nice property

Very quick check in, close to restaurants. Clean lobby & rooms

Great staff and rooms were nice

I had high hopes, since the reviews were good. The check in was great, Juan was super friendly! Then I got to my room, the bathroom had a burned out bulb and it smelled like wet dog and feet. I guess the carpet is old. To be fair, I could have said something but didn't. The following morning, I fixed myself a cup of coffee before visiting family in the area and there was a giant dead roach not too far from the coffee station. I was so put off that I didn't say anything and just left for a while. When I got back, I went ahead and checked out A WHOLE DAY EARLY! I did tell the front desk staff about my concerns and despite the breakfast being over, the huge roach remained...visible from the from the front desk. THAT'S HOW BIG IT WAS.

Your staff was very rude. No smiles. No thank yous. We asked about getting coffee in the lobby and we were told that there were coffee pots up in our room. Although most hotels offer coffee and water as a free service to their guests. The cookies at the front desk were burned, and there was a lot of noise coming from children in the hallways that were running back-and-forth for a very long time, although it was reported to the front desk, we were told that quiet time was not until 10 PM. What is this, a hotel, or a dorm room? Lastly, we ordered a room with a rolling in shower, however, the bathroom had a tub. We were told very rudely that this was the room that we had booked.

Big cucarachas in my room # 245

Nice and clean property

Great place to stay, clean

The Accessible room I had was perfect. I just had difficulty walking to the room all the way to the back. Also, the doors are very heavy and I didn't find a way to prop it open. I had 3 bags and had to carry them in one at a time. I refer staying where breakfast is included. But the room was great.

Breakfast was very sub-par, large dead roaches were found in the public area down stairs, TV is the common area downstairs did not work on first day and on the second day the channels were dry limited.

Located near numerous top tier restraunts as well as to PINS and Port Aransas.

We showed up AFTER check in time, our room was not ready. We waited 45 minutes. My partner is in a wheelchair and needed to take care of medical issues and lay down.

Friendly staff

The guy at the counter was so nice and unders

Everything was amazing! Staff was amazing and the hotel was beautiful!

Room has everything one needs. We were on the 3rd floor and the shower pressure was terrible but that was our only complaint.

I was charged to park outside $3.99

Would stay here again

Staff was good but dissappointed overall. Room had a odor of fish. Tub had dirt ring. Hotel needs tv upgrades as well. Also breakfast is 15 dollars for a free breakfast at the lowest of motels lol. Definitely will not recommend or stay here again

We had a nice comfortable stay would recommend.

Liked room it was clean, except for a hole bathroom on bottom baseboard. Flooded carpet around AC and wires hanging out of AC. Also having to schedule for room clean and get clean towel. Wasn't told about having to pay for parking and breakfast. This was utterly ridiculous. We will not stay at Hilton Garden in Corpus Christi, Tx again.

The hotel was good, bar closed on the weekends.

There was no free breakfast and they don't have poop bags in the dog poop trash can. When I booked I choose thia hotel because it was pet friendly, but the website doesn't say you pay extra for that and extra for cleaning 🙃

Great place to stay

Customer service was amazing

The staff was very helpful and friendly

Over night stay for testing in the area

It was close to restaurants and shopping centers.

Nice hotel with a lot of amenities if you don’t mind being about 20 minutes from the beach.

Great host team!

Nice stay!

Bathroom was not clean There was mold on the ceiling of the bathroom

Staff was very courteous. Parking was a breeze and location was great.

Very old and outdated facility. Didn't even have free continental breakfast, even though when I made reservation they said it was free and free parking, had to pay for parking. Put in handicapped room, facility was not that clean. Would not stay at facility again, noise level was

Room was not ready until 2 hours after my check in time. The staff was not helpful or around to do their jobs. Pool was small and water was cloudy. Room had stained sheets and the sinks/showers did not drain properly. Also one entrance did not close and anyone could get in and out which is completely unsafe. Hotel needs new staffing and some upgrades. Only good thing was the location to restaurants and right off the highway.

The hotel would not honor my King room booking from hotels.com and put my husband and I in a double queen room and refused to offer any solutions.

It’s not the cleanest property on the outside. The rooms are aged. The pillows were horrible cotton sponge pillows that seem to melt as you laid on them.

Nice, clean and comfortable

Souvenirs that I had bought for myself and family members. Don’t know if they were stollen or thrown away! Not happy at all about the situation. Hotel compensated me for two days of my stay which I appreciated that but know o feel like you’re not safe leaving your property in your room. Trash was not empty in bathroom and there was trash by the microwave that wasn’t thrown away. So I don’t know why my stuff disappeared other than sticky fingers!

Staff was helpful and friendly

Clean and affordable. Pool was kind of hazy/murky. Breakfast hours were 6-10. we got there at 9:30 and it was already shut down