Best Western Padre Island

We had to use the plunger on the toilet almost everyday. The pool was not usable due to it being very cloudy and dirty.

Clean, nice staff, great location NA

The rooms were clean, however, the photos make it look like a much nicer Hotel than it is Expected a nicer hotel for the price

Muy buena atención del personal y todo muy limpio 😊

Pleasant

It was clean and nice service. Location was good. Nothing really.

I had a wonderful stay at this Best Western! The hotel was exceptionally clean, and my room was spotless and comfortable. The front desk staff were welcoming, friendly, and always happy to help with anything I needed. The complimentary breakfast was excellent, with a great variety of fresh and tasty options to start the day. Overall, the combination of outstanding cleanliness, kind receptionists, and a delicious breakfast made my stay enjoyable. I would definitely stay here again and highly recommend this hotel!

Close to Mustang Island beaches and Padre Island National Seashore

Location was perfect. Pool was nice. Room was clean Breakfast - no bacon. But waffles were yummy. It was a pretty good breakfast. Just wish other meat besides sausage. Room doors were on the outside. I didn’t realize this when I booked it.

Location was perfect. Pool was nice. Room was clean Breakfast - no bacon. But waffles were yummy. It was a pretty good breakfast. Just wish other meat besides sausage. Room doors were on the outside. I didn’t realize this when I booked it.

Motel style room with limited light, dark and dingy, tired room with cockroach.

We stayed 4 nights. Room was ok but maid never came until the 4th day. We had to ask for towels and ask each day if our room would be cleaned

Courteous staff clean rooms

The location The smell, cleanless

The location The smell, cleanless

Pet friendly Every time I come here, its a little more run down than last time. I feel like they dont have a maintenance team. Ceiling falling in, in the bathroom. Big gaps in the tile that cockroaches come out of, missing door on closet, dripping sink that wont stop, just to name a few.

Pet friendly Every time I come here, its a little more run down than last time. I feel like they dont have a maintenance team. Ceiling falling in, in the bathroom. Big gaps in the tile that cockroaches come out of, missing door on closet, dripping sink that wont stop, just to name a few.

Everything was great. We enjoyed our stay and will be returning on our next trip.

Expedia did not update cost of a pet. It is not 20 dollars as stated. It was 35 dollars. The hotel is in a good location for beach and restaurants (Snoopy’s and Docs are great). Room quiet and clean. Basic hotel. Breakfast okay. Will stay again for overnight convenience.

Location and attention Bed was sinking

I liked how close we were to everything. I didn’t like that there was a dirty rag behind the restroom door. And I didn’t like that the water pooled up in the tub when showering. Other than that our stay was fine.

I didn’t like that there was a dirty rag behind the restroom door. And I didn’t like that the water pooled up in the tub when showering. Other than that our stay was fine.

Bed was sinking

Good!

Superb

Eggs were fresh and it was very clean Enjoyed it all and was nice and quiet

Eggs were fresh and it was very clean Enjoyed it all and was nice and quiet

The staff seemed empathetic to the issues with our room. Upon arrival, the system was down and it forced us to drive around for over 30 minutes with our 3 small children. Upon check-in, we attempted to take showers and acquire the ceib that was supposed to be availableupon request. The "crib" was a pack and play that was apparently broken so we now had no where for our infant to sleep. We went to let our children take a shower, and the knob to control the water temperature fell off as soon as we touched it. There was no conditioner, body wash and SOMEONE ELSE'S USED razor was still in the bathroom implying it had not been cleaned. We nixed the showers and went our for dinner as our room was really hot with the AC not being on when we arrived. We returned back about 1.5 hours later and the room was still unbearably hot. The TVs were still not working which we originally assumed was from their system issues. We went down to the front desk who offered us another room, but ultimately, without somewhere safe for thw baby to sleep, we decided the drive home (2 hours) was more accommodating than the facilities. The hotel agreed to refund our money (and has provided the reciept showing they have already returned it), however, Booking.com has not refunded our money and continues to hang up when we ask to speak with a supervisor to resolve this issue. Overall the hotel conditions were disappointing. The lack of customer service from Booking.com is absolutely unacceptable. I would delete this app as soon as possible and go with a more honest company.

The staff seemed empathetic to the issues with our room. Upon arrival, the system was down and it forced us to drive around for over 30 minutes with our 3 small children. Upon check-in, we attempted to take showers and acquire the ceib that was supposed to be availableupon request. The "crib" was a pack and play that was apparently broken so we now had no where for our infant to sleep. We went to let our children take a shower, and the knob to control the water temperature fell off as soon as we touched it. There was no conditioner, body wash and SOMEONE ELSE'S USED razor was still in the bathroom implying it had not been cleaned. We nixed the showers and went our for dinner as our room was really hot with the AC not being on when we arrived. We returned back about 1.5 hours later and the room was still unbearably hot. The TVs were still not working which we originally assumed was from their system issues. We went down to the front desk who offered us another room, but ultimately, without somewhere safe for thw baby to sleep, we decided the drive home (2 hours) was more accommodating than the facilities. The hotel agreed to refund our money (and has provided the reciept showing they have already returned it), however, Booking.com has not refunded our money and continues to hang up when we ask to speak with a supervisor to resolve this issue. Overall the hotel conditions were disappointing. The lack of customer service from Booking.com is absolutely unacceptable. I would delete this app as soon as possible and go with a more honest company.

Place was awesome. Nice suite! My kids loved it!

The sheets were dingy. And towels were dingy too. The pool needed cleaning due to debris but could have been from recent rains. Staff was nice and breakfast was good.

Horrible they couldnt even find my reservation Was not able to stay

Clean and safe area Staff was kind and helpful Breakfast was good could be warmer Still appreciate this place Will book again Thanks Best Western

Very clean and great customer service

Reatroom toilet not properly not working

Great place to stay with a lot of parking.

The room was clean and staff was very nice. Breakfast was very good

I loved the property. We have stayed many times. We are also members. This time we had rude employee named Stephanie and she had a bad attitude and made us wait 20 minutes in the lobby, until I called the hotel and told her we were in the front. She charged us $46 with text for two because she said it was early check in. It was 15 minutes before 3pm. She also denied us a first floor and have us two rooms in the 2nd floor all the way in the back. My group is over 62 years old and we had difficulty going up and down the stairs with our luggage. Today a wonderful sweet lady named Nancy helped us as much as she could. Nancy that was using one hand only because she had surgery in the other way working hard to help us and other people coming to check in and out.

Great location and great service

Clean room, good location.

yes

The check in was good the person at the desk was really nice and friendly. She also attended the breakfast area and was on it food looked and tasted good. The room 111 need to be addressed. The closest door was missing the whole left side.

Hair dryer was broken and the outlet was not working like it had been damaged. Sink leaked all night. Shower dis not drain. No body soap in the shower. Damp floors.

Location to beaches

Room was clean and staff was very friendly. Breakfast was posted on a menu board so you knew what you were getting.

The staff was really nice, we had to change rooms 3 times before anything worked, was not satisfied with our room at all

The hot breakfast with eggs, sausage, potatoes and make your own waffles were very good! The pool was clean and refreshing. Pet friendly room was nice for our fur baby however note the price on Expedia is not correct. The pet fee is $35(including tax).

no pets allowed was great; beds were ok because our room's mattresses were sunk.

We were very happy with our stay and will be back! We are birders and the hotel location is ideal for reaching birding spots in the area. We were not expecting a lot from the hotel and it pleasantly surprised us. Our rooms were large, very clean and nicely decorated. The beds were good and the shower had good water pressure and plenty of hot water. The desk clerk who checked us in was very helpful and friendly. The rate was good.

Nice room will stay again

Parking is free on site, and very safe. A variety of restaurants are nearby and access is easy to get to the beach. There is a basic breakfast with a waffle machine, scrambled eggs, bread, and cereals. There is a swimming pool. Our room was on the 2nd floor, and outside on the walkway, we could see the bay.

They need to make more breakfast went in was completely empty

This was a great place to stay that suited our needs for our fishing trip.

Clean room, nice staff, parking was convenient. The pool was clean and open. Breakfast was good although we got there pretty late. Wish we could have stayed longer.

There’s not enough lighting in room214. Plus there were no body wash. AND…. You have to walk all the way to the front desk for ICE!!!

We ended up canceling our second night. The toilet ran intermittently all night. The sheets were gritty and worn. The room had a strange odor. Hammering at construction site directly behind our room started at 7am. It was a weekday but after limited sleep due to the toilet running and gritty sheets it was pretty annoying

Yes, I believe so but we had no pets and we were not able to use the pool.

Staff

Yes good

The parking was fine, the air conditoning was ok too, the refrigerator wasn't working

Charging $20 to check in 30 minutes early is why I won’t use this company again. Corporate greed! What happened to old fashioned common sense. The room is available. I told the lady at the counter we just want to drop our bags off and we won’t be back until midnight. We were the only people in the whole complex. She said it was policy. Best Western lost a customer for life!!

The lock on the door was missing and no chain lock either. Chipped paint and the closet doors were hard to move from side to side.

Clean room and nice big room

Friendly staff, clean rooms, location.

Nice clean room. Friendly staff

staff was polite and room was clean

Room was clean, staff were great.

Staff was the best!

The room was very clean. The staff was extremely friendly and very helpful.

Everything was GREAT

Clean room, great staff, very quiet!

The heater in the room was not warming up at all. The young lady at the front desk offered a portable heater and a extra blanket. This was our third stay at this location and the reason is the location and affordable room rates. The free breakfast is a plus and the lady who attends the breakfast is really nice I believe her name is Nancy. She really cares about the guest and shows it by taking her job serious and it shows.

Room was clean and comfortable

Not a good experience unfortunately! Stayed for two nights and breakfast in both mornings was chaotic with no utensils, no coffee, foods running out…etc. There was only one lady serving the breakfast and she also had to take care of the front desk! There was a smart TV in the room but it didn’t work for Netflix…. The hotel is right by S Padre Island Dr., the main road going to the beaches, so it felt safe but entering the room from dirty outside stairways was not pleasant. Not far from the beaches, so rather convenient in that sense.

Nice hotel for location. They are doing minor cosmetic work on the doors. With a new housekeeping crew, they haven't gotten completely on the same page. Our bathroom shower was not very clean. A shelf full of whiskers. I did let them know that the room was cold despite the the heat up to 81. It was a chilly, windy weekend in the channel. We will return throughout the summer for sure. We are an avid fishing family.

Excellent except the ac noisy.

Everything is excellent except the ac is noisy.

Our favorite place

Easy check in. Friendly staff

Limited breakfast but clean and nice

Great !

Always great

Good

Enough, to feel relaxed.

Comfortable/clean stay will be returning!

Very friendly. Convenient. AC was working but very noisy. Nice place to stay and pet friendly

Great stay

This was our third time on the Island, so we had something to compare it to. Location is not good. Every time you drive to the beach, you have to make a u-Turn in heavy traffic. The building is old and showing it. Cleanliness is an issue. Cobwebs above the curtains in our room. A cigarette butt was left on the stairs the whole week during our stay. Which means it was not cleaned once. Breakfast was not good, either (very few choices, eggs way oversalted, sour milk).

The room was really nice and clean other than the gap in the door frame when the door was closed couldn't use the deadbolt. The free breakfast area was really nice and clean and Nancy was very helpful. That was the highlight of the stay. The waffle bar was great and the biscuits and gravy were delicious 😋.

The staff were excellent and very accommodating, my wife and I appreciate it. The hotel seems to need more maintenance in some rooms, but other then that, we had a good stay.

Room was clean and got nice and cold, Check in was easy. Young lady up front was super polite!

We enjoy our day around the area

Our stay was great service on point, right on the strip easy access in and out of parking. Pool was a simple pool but well maintenance. Definitely will stay again !!

We just really enjoy this hotel and we look forward to our next day

The free breakfast was pretty good too. Receptionist was very happy as was breakfast lady. We'll be staying there again The seals on the front doors need replacement

Our room smelled of mold/mildew, we bought air freshener pods and clipped them onto the AC to freshen up the room - which finally made a difference by the 4th day when we were leaving. We had to ask for housekeeping several days in a row before getting new sheets. The staff were very nice, but the whole facility is severely shortstaffed. The complimentary breakfast was good each day.

Restroom wasn’t properly cleaned

I paid over 650 for two nights granted it was 4rth of July weekend. Your staff was great, the room was okay, they forgot to come and take the old towels and make up the bed, I won’t be using this location again.

Everything was good except the parking it was hard to get in and out in a parking spot because vehicles were too close behind you to back out but overall good place

Old school property that keeps delivering 4 stars… forever

Nice

it was a good experience, people were friendly and helpful. i stayed at a larger chain hotel the night before and even though this is an older style hotel it was a much better experience.

This is an older property. Nice staff, the property was clean. The only criticism was the smell in the rooms. Very musty.

It was a nice place waited a bit to check in no one was a front desk, then we got to our room unpacked and they knock on our door to reconnect fridge.

Great place to stay no complaints close to the beaches and close to restaurants .

Updated Motel

Staff very friendly. Location is very convenient

We always stay here when in town. Very convenient and clean

Property is older, but great location close to beach and restaurants.

The hotel sits by itself on a busy highway - walking to dinner is not an option. There is nothing else around. My mistake in thinking there was something to do on Padre Island. The desk clerk was very accommodating when we cancelled our extra days.

Rooms were very clean. The staff was friendly. Breakfast was so so but it was free. It's a great location to several beaches and parks on the island.

The stay was enjoyable, average. Nothing really stood out about the property. Place appeared clean only used or uncleaned was the small fridge which had a big stain inside as if someone spilled something before our stayed and just wasnt cleaned perhaps overlooked by housekeeping. Overall quiet and area felt safe.

Both ladies at the reception desk were friendly and professional. The room was very clean

N/A

Online it stated two queen size beds but in reality they were just two full size beds

Old motel style but clean. Nice to be able to park in front of the room.

Went to North Padre for the weekend and our stay was great. We were able to get an early check in and the staff was great. Thank you!

Clean, comfortable, friendly staff.

Handy location on island for overnite stay. Loud neighbors were a bummer. Next time that probably not an issue.

Stay was comfortable and affordable. Staff was great, always helpful. Breakfast was as good as any other hotel in Corpus Christi. Will stay here again.