Tru by Hilton Coppell DFW Airport North

Clean rooms, comfortable beds and peaceful rooms 😌

This place is not worth the nightly rate. Property is rough around the edges and not well maintained.

Good

Everything was incredible and we choose to stay at this location nearly every time we come to the Irving Texas area.

Cleanliness, and nice decor Lobby space cluttered

Easy access to major road ways. Was not a fan of no closet, no drawers to storage and would have preferred a firmer pillow option.

Room smell pretty bad.

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This place was perfect for me, before my flight and after I returned, I came back for a second visit.

Everything great for a family reunion

Everything great for a family reunion

Exceptional

Superb

Superb

Clean place, Helpful staff.

Great atmosphere!!

Travelled to attend concert. Hotel staff even handed out Freebies for K-pop concert. Was surprised by their generosity!

The room and lobby was very clean The AC in the room was very loud and there was no option to turn it complitly off.

Location, clean, comfortable

Location, clean, comfortable

The other concern is that the lid of the toilet: it should be self-closing slowly. Some costumers are accustomed to use

X

Very spacious and clean***********************************************************************

Servicio de transporte del DFW al hotel, desayuno, servicio de cafe, te, chocolate las 24 horas, pequeña tienda.

Good access. Front staff lady rude.

This is my second time at this hotel and I love it! It’s always clean, front desk is super nice, and there’s a lot of stores and restaurants nearby! It’s my favorite hotel in the area

Good location and clean room!

The drivers should do a little better job. Perhaps you can ensure English proficiency in the hiring process. And you should remove the “Gratuities are Appreciated” sign in the shuttle.

It was clean and comfortable, it had a lot of snacks and drinks selection L

L

The staff was kind and professional. The property was clean and the bed was fairly comfy. It's close to DFW and offers a complimentary shuttle. For the price, it's a simple but good option. I would definitely stay again.

Everything was good, will book here again.

Amazing stay

Very good

Location was very convenient to airport.

We were both pleasantly surprised by how nice the hotel was for the price. The room was small by most standards. No closet or microwave. But for one night it’s perfect which is what we needed. The breakfast was good and even had pancake machines.

It was great having a water refill station with ample cups available. The breakfast was very basic. It would be nice if they changed it up a little everyday. Room was clean and staff were nice. Lots of convenient parking which was nice.

there was a bathroom towel with stains, but everything else was perfect !!

Nice

MR. COURTNEY WAS SUPER KIND AND SWEET. VERY HELPFUL AND GAVE US GREAT IDEAS AS FAR AS WHERE TO EAT AND GO!!

Clean and friendly

I recently stayed at Tru by Hilton, and it was a delightful experience from start to finish. The staff were incredibly kind and attentive, making sure all my needs were met promptly and with a smile. Their friendliness added a personal touch to my stay, making me feel right at home. The cleanliness of the hotel was impeccable. Every corner of the hotel, from the lobby to the rooms, was spotless. It’s evident that the housekeeping team takes great pride in maintaining a high standard of cleanliness. My room was not only clean but also well-appointed, comfortable, and equipped with all the amenities I needed. Overall, it exceeded my expectations in both service and cleanliness. I highly recommend this hotel to anyone looking for a welcoming and pristine place to stay. I will definitely be returning on my next visit to the area, hoping for a quieter experience next time. The only downside to my stay was the behavior of a family staying in several rooms near mine. They constantly moved between rooms, slamming doors all day and night, which at times interrupted my sleep. Despite the front desk staff's efforts to address the issue, the family did not respect their requests.

Exceptional

Location perfect for my needs Bed linens. I have stayed at these product of the Hilton brand at several locations and the only complaint is the poor quality bed linens towel are good though

Location perfect for my needs Bed linens. I have stayed at these product of the Hilton brand at several locations and the only complaint is the poor quality bed linens towel are good though

Superb

I really enjoyed the spotless room, and the staff was incredibly friendly and warm. The breakfast was delicious, making it a wonderful way to start the day. I especially appreciated how cozy, bright, and inviting the lobby felt, with plenty of space to unwind and watch sports anytime, day or night.

I’ll always chose this brand if available for the rest of my travels Nothing

I always love Tru by Hilton. It’s neat and clean and my son loves the breakfast there, specially the pancakes 😀

Fred Frabotta

Clean room...pretty good breakfast

This property stands out because there is a variety of good food options within walking distance and there are laundry facilities. Rooms are just better than average.

It is clean and comfortable

Rooms were clean, staff was amazing, and breakfast was the best hotel breakfast I’ve had. Everything was hot and if something was low staff was quick to refill it. Great stay overall and would stay here again

Loved it honestly wish we could have stayed longer

Clean rooms, great staff, comfortable beds

The room was clean and amenities were adequate. Close to the airport for a convenient stay over. Once again, the shuttle driver George was outstanding! He came and welcomed me while I was in the lobby, and was genuine and enthusiastic.

Excellent stay! The hotel is very modern, beautifully designed, and has so many thoughtful details. The staff was friendly and welcoming, and the breakfast was great. There are also plenty of good restaurants nearby, which was very convenient. We really loved the Las Colinas area and would definitely stay here again!

10/10

The staff were very friendly and the breakfast was excellent quality.

The room was adequate, albeit a bit loud, and the staff were friendly. I was especially impressed by the shuttle driver, George. He was very prompt, courteous, friendly, and we had great conversation enroute to the hotel. A fantastic ambassador for this hotel!

Stayed here for a night as I made my way from San Antonio to Dallas. The hotel was very clean and breakfast was lovely.

Great stay.

Clean room fast check in. There is a free hotel shuttle to the airport that runs every 30 minutes when we left the hotel. For pick up from airport, we called and it came in 15 minutes. The mattress is pillow-top. The room is quiet, despite being close to airport. I would stay again.

everything

Horrible. Will never book again

Muy buen servicio y calidad de habitación

recommend

Clean hotel but the hard would floor could be cleaner

The room was clean and comfortable and the staff were incredibly friendly and helpful

We had a great stay. The staff are so nice and welcoming.

Excelente

Stayed here for one night. Everything was great, although I don't know if I would stay at anothrr with 5 levels. I was on the 5th and at the end, woke up in the middle of the night with the AC unit making funny noises.

Excellent customer service, breakfast bar and rooms. This hotel made out unplanned overnight in Dallas so much nicer. The kids loved the pool too!

I had a very good time there. Friendly place and well management.

Excellent value

Second stay here. Both times were great. Kind staff makes a difference. There was a long crack in the bathroom mirror of the room, so I reported it to front desk and provided a photo so I wouldn't get blamed for it. Will stay here again when in the area.

The room was mostly comfortable although the air conditioner unit was pretty loud and the bed was pretty soft, which I don’t enjoy. The free breakfast was decent. The hotel was located, right where we needed to be so that was a big plus

Fine hotel for sleeping before your morning flight. The shuttle doesn’t start until five and breakfast isn’t until seven on the weekends so if you’re hoping for a quick bite before you hit the airport it’s not open yet. The room was clean and the staff was nice.

ok. quick stay

The room was clean, but the bathroom could've used a better cleaning in the shower

Breakfast was excellent! It was a very busy time to book but prices were still extremely reasonable; room was nice and clean; complimentary shuttle experience was amazing. The drivers were very kind!

This was a great hotel to stay at, had a gas station close in a Whataburger close. The only thing that was an issue with this place was the vent fan in the bathroom you could not turn off. I don’t know why you couldn’t turn it off, but it should’ve been able to be able to turn off. Also this is just a personal preference but they don’t have Mountain Dew at the front. Overall, great hotel.

Great location, with helpful staff throughout my stay. I will definitely book this hotel again!

Love the location. Pretty much centered so you can get to everything within 20 minutes of the hotel. 20 minutes from Six Flags, AT&T Stadium, Globe Life Stadium area. That's with good traffic. Lots of shopping and food places. Friendly staff. And modern style hotel. Our go to place to stay!

A

What I like most about this hotel is that it is close to the airport. Add the free shuttle service, which makes it more appealing. The vicinity is clean and provides plenty of amenities. This is the first time I have seen a hotel with a billiard pool table. Don't forget the breakfast! Typical continental, but a lot to choose from.

No issues with our stay. Polite staff, room was clean and comfortable.

Looks new and clean

Great hotel and staff, would stay again!

Great location, food near by and the staff was really friendly and helpful.

Clean and quiet room. Easy and quick access to DFW

Great location, friendly staff, amazing breakfast... enjoyed out stay clean rooms and very spacious

From check-in to check-out, we had a fabulous experience. An especially bright light, was

The hotel was about 10-20 minutes away from all of the places my little family and I wanted to visit.

The property was very clean overall, including the parking lot, lobby space, breakfast area, hallways, elevators, and emergency exit stairs. The room I had was spotless; however, it does feel a little empty. The staff was very helpful and friendly. All the amenities were like new and very clean; the pool and gym. The breakfast is the typical hotel breakfast: cereal, breakfast breads, machine-made pancakes, eggs, bacon, and sausage. My only complaints are that the walls do not have great soundproofing, and the AC is a little loud when it turns on. Free Parking!!!

10/10 , really great staff ! I would definitely come back.

The hotel was good for an overnight stay- aircon was abit noisy! George- our transfer driver was a true delight. Thank you for being so professional, friendly and for dropping us off right by the elevators! You made our morning - thank you

Perfect for a shuttle ride to Dfw stayed one nite it was quiet and clean bed comfy

Greta location and great amenities

Arrived at 3pm for check-in. Told all check-in process was down across Hilton. We waited 6 hours to check-in. We sat in restaurants and parking lots for 6 hours. I continued to check in with no resolution offered. The front desk had no information regarding of any compensation regarding this issue. What will Expedia offer?

Have to hand it to the staff!!!! They all did EXCELLENT!!!! Although the system was down for several hours on Friday at check in, not the staff's fault at all, the staff kept us updated and tried everything they could to make our wait in the lobby area comfortable. They even served us popsicles!!! The room was very clean and spacious. The breakfast was actually very, very good too. We would definitely stay there again. Plenty of parking available. Overall, a 10+

The first day of check in we arrived at 2:45pm, in which check in is 3pm. The was checking me in and then all system went down to Hilton so they made us wait. We waited about 2 hours in the lobby and then left to go eat. came back 2 hours later and the lobby was still full of people waiting. We left again to the movies and didnt check in until 11pm!!! Lost a whole day and still had to pay. The second night there.. there must have been a soccer team in the room above us. We didnt get any sleep until 4am. The breakfast was not so great and the pancake maker often said out of order.

Stay away

Great choice had no problems. Friendly staff

Thank you!

Terrible property stay away

Wonderful!!! Would definitely recommend.

Do not recommend, was not helpful

Good

Friendly staff and in a convenient location.

I always look for Tru hotels! Always nice and clean

Clean room friendly staff

Hardwood floors. No carpet

Very impressed... Very clean and staff very helpful

great

It was well maintained , located near the airport

Clean room and polite staff

Very good breakfast. There were some healthy choices.

Staff was nice. Quick check in. Clean room. Cool places to hang out in the lobby. Close to airport. Good property- did think it was a little too pricey, but was a safe and clean. Would stay again.