Krystal Urban Ciudad Juárez by US Consulate
About Krystal Urban Ciudad Juárez by US Consulate
This hotel is located in Mexico within a 10-minute drive from the Abraham Gonzalez International Airport. This hotel features a breakfast buffet, indoor pool and free Wi-Fi in every room. Rooms at the Krystal Urban Ciudad Juarez are equipped with cable TV and in-room movies. The rooms have air conditioning, a dining area and a private bathroom. The Krystal Urban Ciudad Juarez offers a tour desk with information on transportation, reservations and area site-seeing. The hotel features 24-hour business services and a 24-hour front desk. The Krystal Urban Ciudad Juarez is 0.9 mi from the United States Consulate. The hotel is within a 10-minute drive to City Market, which features shopping and dining.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- In-room refrigerator
- Pool
- Spa / sauna
- Family friendly
- Public transit access
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel staff is consistently praised for their friendliness and helpfulness. The rooms are generally clean, though there are some complaints about outdated facilities and lack of amenities such as fridges and microwaves. Some guests have issues with the air conditioning and heating systems.
- Friendly and helpful staff
- Clean rooms
- Outdated facilities and lack of amenities
- Issues with air conditioning and heating
- 4/5
Everything was ok not wow! The men in the front desk wasn’t kind! He was sitting seeing his phone , not paying attention to the customers including my self. Coffee maker doesn’t work. Lights were poor.
- 4/5
Aria
- 5/5
Great service and excellent quality
- 5/5
Swimming pool, Room N-A
- 4.5/5
Ubication No frigobar in my room
- 5/5
Everything
- 2.5/5
Beds are really bad. Going to stay at Maria bonita next time.
- 4.5/5
Staff No refrigerator in the room
- 3.5/5
There was no mini fridge like last time and when asked they said that it just happens
- 2.5/5
Room space They charge me more over the booking price Also the air conditioner was broken
- 4.5/5
The silence
- 3.5/5
I have stayed at this hotel frequently and always considered it an excellent, clean, and comfortable place with a great location. Unfortunately, during my most recent visit, the sewer odor in the bathroom was unbearable The sewage smell is unbearable
- 5/5
None
- 0.5/5
It was a nice place clean really well placed The A/C did not work, it was blowing dry air.
- 4/5
The pool room was very warm and closed too early. If we want to hang out with friends it is impossible as it is full of kids early in the afternoon.
- 4.5/5
Very clean very spacious very organize I like it a lot. I definitely will stay next time.
- 5/5
It was very clean, very professional Everything was perfect
- 1/5
The bed’s comfort and the swimming pool The bathroom, the tub, the pressure of the water sucked, the towels were stiff, the curtains didn’t close properly, the cleaning service wasn’t very good, the room’s phone didn’t work, the air conditioning was pretty unstable, the room service was practically inexistent; I asked for two glasses of ice and water and they told me I had to go down to the restaurant and ask for it.
- 3/5
my room didn't have no microwave nor small refrigerator this was a huge NOOOOOOO
- 4.5/5
We greatly appreciated George's warm welcome. He was consistently friendly and approachable upon our arrival. Our housekeeper, Blanca, maintained excellent organization and consistently assisted us beyond our expectations. She was exemplary in her service. However, some of the staff at the front desk did not exhibit a welcoming attitude or offer smiles. The only staff member who exceeded expectations was Jorge in the Front desk. The primary concern regarding the property was the occasional excessive noise, which made it difficult to sleep. It is advisable to prohibit individuals from sitting and consuming beverages in the parking lot or playing loud music.