Hotel Lucerna Ciudad Juarez
About Hotel Lucerna Ciudad Juarez
This hotel is 15 minutes from Juarez International Airport and the Azteca industrial park. The hotel offers an outdoor pool surrounded by gardens, free Wi-Fi and an on-site restaurant. Guest rooms at the Hotel Lucerna Ciudad Juarez feature cable TV and air conditioning. A coffee maker and bottled water are also provided. Guests at the Ciudad Juarez Lucerna can enjoy the gym or the business center with free computer, printer and fax services. El Acueducto Restaurant serves Mexican and International cuisine for breakfast, lunch and dinner. Room service is available until midnight. El Acueducto Bar offers drinks and live music. Free one-way transfers from the hotel to the airport are available.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Pool
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel staff is generally friendly and helpful, but there are mixed reviews about the cleanliness of the rooms and facilities. The location is often praised for being convenient and close to amenities.
- Friendly and helpful staff
- Convenient location
- Inconsistent cleanliness in rooms and facilities
- Long wait times for check-in and service
- 3.5/5
Good
- 5/5
Exceptional
- 4.5/5
Clean , Good location, attentiveness
- 3/5
Place smells old and full of dust
- 3/5
Nothing this visit around. Place smells old and full of dust
- 5/5
great place to stay elevator remodeling was noisy
- 5/5
great place to stay elevator remodeling was noisy
- 5/5
⭐️⭐️⭐️⭐️⭐️ We had a wonderful stay! The hotel was very clean, comfortable, and well-maintained. The staff was professional, friendly, and helpful throughout our visit. The shuttle service was outstanding—prompt, convenient, and truly made our stay even easier. Shout out to Daniel and Ramiro for their outstanding service and hospitality. We would definitely stay here again and highly recommend this hotel! .
- 5/5
⭐️⭐️⭐️⭐️⭐️ We had a wonderful stay! The hotel was very clean, comfortable, and well-maintained. The staff was professional, friendly, and helpful throughout our visit. The shuttle service was outstanding—prompt, convenient, and truly made our stay even easier. Shout out to Daniel and Ramiro for their outstanding service and hospitality. We would definitely stay here again and highly recommend this hotel! .
- 4.5/5
Superb
- 3/5
The pool is nice My reservation was not in their system, they ended uo charging me more than the quoted price. The rooms AC did not work properly so they brought a very loud fan to make up for it
- 3/5
The pool is nice My reservation was not in their system, they ended uo charging me more than the quoted price. The rooms AC did not work properly so they brought a very loud fan to make up for it
- 0.5/5
Bad
- 0.5/5
Location was secure Sheets were not fully clean some lipstick stains and other , water bottles opened half way, didn’t feel safe drinking that , expensive for the amenities, elevator not working , had to call multiple times to ensure reservation was respected and while arriving I still had issues finding reservation
- 0.5/5
Location was secure Sheets were not fully clean some lipstick stains and other , water bottles opened half way, didn’t feel safe drinking that , expensive for the amenities, elevator not working , had to call multiple times to ensure reservation was respected and while arriving I still had issues finding reservation
- 5/5
Pool Booking process took a long time when we got to hotel.
- 5/5
Pool Booking process took a long time when we got to hotel.
- 1/5
Service was bad
- 1/5
Breakfast was good Service was bad