Regency Inn Channelview
About Regency Inn Channelview
Comfortable Accommodations Regency Inn - Channelview in Channelview offers air-conditioned rooms with private bathrooms, hairdryers, refrigerators, work desks, free toiletries, microwaves, bath or showers, and carpeted floors. Conven Facilities Guests benefit from a 24-hour front desk, ensuring safety and convenience. The motel provides free WiFi, a business center, and a fitness center. Prime Location Located 16 mi from William P. Hobby Airport, the property is near attractions such as Minute Maid Park (14 mi), Houston Zoo (19 mi), and Port of Houston (2.8 mi). Guests appreciate the safety, convenient location, and room cleanliness.
Amenities
- 24-hour front desk
- Meeting space
- Smoke-free property
- Air conditioning
Reviews
The hotel provides clean rooms and a convenient location, but the staff's attitude and customer service are consistently criticized. Some guests have reported issues with pests and room amenities.
- Clean rooms
- Convenient location
- Poor customer service
- Reports of pests in some rooms
- 3.5/5
Clean Comfort of the bed.
- 3.5/5
Clean Comfort of the bed.
- 3/5
Staff
- 3/5
Staff
- 5/5
Service Nothing
- 2/5
Roaches in the room and the water took too long to get hot
- 2/5
This place is disgusting, it smelled like mold, the paint in the room was falling apart, the mirrors were scratched, and there was a table that almost broke apart, it is not worth the price
- 3.5/5
Quiet No smart tv the only problem
- 3.5/5
Quiet No smart tv the only problem
- 3.5/5
N/A
- 3.5/5
N/A
- 5/5
Very clean, quiet, friendly staff.
- 1/5
It was very bad and we spent the whole night very cold because we didn't have power.
- 1/5
It was very bad and we spent the whole night very cold because we didn't have power.
- 3/5
Completely average stay room was clean. Suprisingly the outside ive machine worked and looked clean enough to use. 1.50 soda machine. 0 amenities. Better than oyo hotel
- 3/5
Would have appreciated coffee first thing in the morning.
- 5/5
TV cable Xfinity excellent Hot water never did run out Bed was comfy Parking area need few more
- 5/5
TV cable Xfinity excellent Hot water never did run out Bed was comfy Parking area need few more
- 0.5/5
I did not like anything really except the location was convenient. I didn't like that they had no tv available the entire time we were there. I didn't like the condition of the room. It was dirty and very old.
- 0.5/5
I did not like anything really except the location was convenient. I didn't like that they had no tv available the entire time we were there. I didn't like the condition of the room. It was dirty and very old.
- 4/5
It is what it is , cheap quiet you can sleep needs major deep cleaning and repairs though
- 4.5/5
Was clean, extremely well lit, quiet and felt safe. Neighborhood seems sketchy.
- 4.5/5
Was clean, extremely well lit, quiet and felt safe. Neighborhood seems sketchy.
- 1.5/5
Bedroom reeks of stale cigarette smoke
- 1.5/5
Bedroom reeks of stale cigarette smoke
- 3/5
The location was quiet and I experienced no disturbance whilst I was there The rooms were outdated and the door needed to be repainted.
- 5/5
Quiet
- 1/5
The housekeeping or front desk employees stole my wallet that had all mine and my wifes identification information in it.
- 1/5
I stayed before and everything was fine. I didn't check in today because they had no power so that made my decision poorly. They didn't even try to reach out to me and tell me
- 2/5
We did not get the room for the price that was promised. We paid an extra $20. The owner was very impolite and argumentative.
- 4/5
Old facility that does what it promises. Everything was clean, the area is not the safest, with limited entertainment, a neighborhood along the East Freeway industrial corridor. The Inn is best as affordable accommodation for a few nights. Staff was nice and helpful
- 1/5
Pubic hair in bed, belly ring in bathtub, & cigarette butt on bathroom floor. Also the big mirror was cracked with a strip of blue painters tape on it. When I went to management to ask for another room he told me it was clean & I was creating problems. Will NEVER go there again!!
- 3/5
Property smell like someone smoke in the room before us. There were signs of termites in door frames. Hope they know about that.
- 4/5
Everything was okay but the man who checked me in was not, took very long to check me in and the lobby was super hot, no ac or even a fan
- 1/5
Hotel had roaches in the shower and in the bed
- 1/5
Dirty and stinky rooms.
- 3/5
Roaches crawling everywhere. Microwave was rusted very badly and the fridge. Carpet was wet and very stinky. Man at front desk very rude!!!
- 5/5
Check in and out was simple. Staff was courteous.
- 3/5
They had no smoke free rooms so everything stunk There was 2 pubic hairs on toilet Front desk guy so rude Would never stay here again
- 4/5
Nice little Motel. Very clean, recently remodeled. Fairly safe, they take their security seriously. Overall a great place. The only drawback is lots of traffic noise
- 4/5
It was quiet i liked that
- 4/5
Convient well kept and price was right
- 5/5
Small,quaint and quiet! It was my 2nd time there and I will go back
- 5/5
very clean. a lot of channels on tv. comfy bed. very hot water that lasts forever. parking lot very lit up and safe feeling.
- 1/5
Horrible. The employee was extremely rude to me the minute I arrived. Asked me “what are you doing here?” As soon as I parked and demanded I show my ID right there and then after I told him I had a room reserved. Did not feel welcomed at all. I never write reviews for places but this one was so bad that I had to.
- 1/5
I placed a booking online and when I got there I showed the guy and he said they weren’t doing online bookings only credit card payments there and then it’s one guess and then me but he wanted to charge me for the guess too and was really rude to me:/... never again so then we went to a different hotel and had no problems at all... I tried to cancel for my refund but it wouldn’t let me ...
- 3/5
Okay budget hotel. Nice staff. Room was clean. Close to freeway. Noisy.
- 5/5
Was nice and clean with a friendly staff and most of all quite.
- 5/5
great location
- 5/5
Great as always
- 5/5
Great price and service
- 5/5
They don't really like it when you book online and get a discount
- 4/5
It was laid back private and secluded
- 4/5
Peaceful and quiet
- 4/5
It’s was clean nice well kept .
- 4/5
Very quiet and clean. The only thing that bothered me was the front desk was very rude. They call d me @ 10:45 to tell me check out was at 11.. like really!? I knew that
- 4/5
Great
- 3/5
It was okay, to start the front desk clerk gave me a hard time checking on
- 4/5
Good... Alright!!! Quiet ok
- 4/5
It was okay. Despite weather
- 4/5
Soundproof walls. No one complained for all the screaming my wife made while. Well you know.
- 3/5
Ot wasnt what i thought it to be and the managers were not so friendly kind of rude
- 4/5
lovely room very clean and quiet, however front desk can work on the manner in which they handle their paying customers. during my check in the two men seemed as though they didn’t really care and tried to charge me a second time for a room i had already reserved before i made it there and in the morning the woman on the phone kinda had an attitude about the fact i couldn’t understand her accent. like i said it’s a quiet and clean place to stay just be wary of the not so friendly staff.
- 2/5
It was horrible and frankly I don't want to ever go back
- 5/5
It was great
- 5/5
Clean convenient I have nothing to say bad about this place
- 3/5
It wasn’t to bad I didn’t have any big problems
- 4/5
The overall stay was good. Good price, clean room, cold a/c and great shower. Our only complaint (big complaint) was the rudeness of one the staff members who rudely came to tell us about check out time, as if we were late to check out. We were packing up and he rudely told my husband thay we needed to leave. Then proceeded to obviously talk mess about us to the other staff in Hindi because my husband told him we had till 11am to check out. It was like 10-15mins till check out to top it off. Then he kept staring to make sure we were leaving as we packed up our car. He had no reason to act that way. We were never loud, rude or bothersome while we were there. It completely ruined the outcome of our stay there.
- 3/5
The manager (owner) was very irritating. A friend dropped my husband off and came in the room to visit for a few minutes and the manager immediately called the room and asked how many people were staying in the room. I told him only two and he said the other man had to leave. I told him that he would be leaving in a little bit. He called again in about 30 minutes and insisted the friend leave or he would call the police. Our friend left but since when is it a crime to have a visitor? I won't recommend this motel to anyone!
- 4/5
It was very clean thru out the hotel. Manager was Kool and helpful