La Quinta Inn & Suites by Wyndham Houston East at Sheldon Rd

Was great! Friendly staff! Very clean! Comfortable

Exceptional

Exceptional

I booked two nights here but work schedule changed. They let me know as long as I checked out before 11 o’clock that they would give me my refund on the second day they said the moment I checked out, they would check the room and relay to Hotels.com, but I left three days later. I received the email from Hotels.com that the hotel staff never reached out to Hotels.com to let them know I’m approved for my refund. Do not expect help from the staff in the situation like this. They say they will help and then denied assistance when it was time.

Everything No soap in the bathroom

Everything No soap in the bathroom

Room was acceptable. Standard for the local area. Quality overall has diminished since the hotel opened.

Staff was extremely helpful and pleasant. Rooms were very clean.

It was awesome Nothing I saw bad about the place.

Nothing I saw bad about the place.

The rooms had a very strong moldy smell, like moisture has been sitting for a while… we had to change rooms 2

Breakfast closed at 9

Clean smelled good Breakfast closed at 9

check in/check out, super fast

The lock down of the property Hall way was very hot and humid. One of the pillows had no pillows case. And one of the body soap bottle was empty. Over all we had a good stay.

The lock down of the property Hall way was very hot and humid. One of the pillows had no pillows case. And one of the body soap bottle was empty. Over all we had a good stay.

The bar is not opened and that was one of the reasons we chose to stay here. Laundry is 2.00 for each but they only take coins. Who carries coins anymore. Everything else was great and the staff was friendly and helpful. Breakfast was awesome lots to choose from.

I experienced several problems that significantly impacted my stay. When I arrived in my room, there was no hand soap available. Because it was nighttime and the front-desk employee appeared to be working alone, I understood the situation and had no issue returning to the desk to obtain soap. The more serious issue occurred when I pulled back the bed sheets and discovered a bug on the bed. I immediately reported this to the front desk. The employee apologized, moved me to another room, and provided two complimentary drink tokens. I appreciated her prompt response, but finding a bug in the bed is a serious cleanliness concern that should not occur in a hotel room. Unfortunately, the replacement room and the property had additional issues. The hallways were extremely hot and humid, and the room had a persistent odor similar to wet carpet, even though the carpet was not actually wet. The smell was strong enough that I had to purchase plug-in air fresheners and room spray myself in order to make the room tolerable. This is not something a guest should have to do after paying for a hotel room. The most concerning incident occurred on my final morning. I completed the online checkout process and clearly indicated that I would be checking out at 11 :00 AM. At approximately 9:45 AM, while I was still in the room and in the bathroom with the door open, a member of the room service/housekeeping staff entered the room without knocking. I had to yell out to let them I was still there.

Everything was clean and loved the gated parking

The swimming pool was extremely dirty the water smelled they charged me $74 for washcloth and one towel the walls are paper thin you can hear the guests and into every room almost $500 for two rooms I expected a better quality of stay

The swimming pool was extremely dirty the water smelled they charged me $74 for washcloth and one towel the walls are paper thin you can hear the guests and into every room almost $500 for two rooms I expected a better quality of stay

Clean Location.

Location.

Very good

Traveled with family , stay was pleasant . No issues only complaint was the breakfast this time definitely could’ve been better. Waffles were good 😊 will stay again

Hay cucarachas en la habitación sobre todo en el baño, una de las empleadas controla que sirve o que no en el breakfast. Se siente uno custodiado.

Very clean

N

Everything good

They were cleaning carpets at the hotel that day, I read a sign that said so. No one personally informed me. When I arrived to my room they had just cleaned it so my carpet was damp the whole evening. Also the direct tv kept glitching all night. I should have requested a different room but I didn’t feel like moving all my stuff again. I didn’t let this take much from my review score but it was still and inconvenience, especially damp carpet.

It was a very clean and new hotel. Staff was friendly and accommodating. They were cleaning carpets at the hotel that day, I read a sign that said so. No one personally informed me. When I arrived to my room they had just cleaned it so my carpet was damp the whole evening. Also the direct tv kept glitching all night. I should have requested a different room but I didn’t feel like moving all my stuff again. I didn’t let this take much from my review score but it was still and inconvenience, especially damp carpet.

Awesome hotel to enjoy a good time with family

The property is nice and the staff are pleasant however, our first room had bed bugs, so they moved us. The second room had roaches. We could not stay there, so we ended up leaving to find another hotel.

Nice, clean, and close to our terminal. Had a complete needed rest.

Hard to beat for the money. Second visit.

This is probably the cleanest and most modern hotel I have ever stayed in. Our room was huge and super clean—just what we needed after a long day on the road. The only negative thing I can say is that the main doors were locked when I arrived because the desk clerk was not at the desk, and I was very tired and in no mood to wait. Food was nearby, but the property being on a frontage road made getting to it a little less convenient.

It was a great stay for the price.

The pool was totally clean and sparkling. Keeping up with a pool is hard work, so I know how hard it is to keep clean.

Exceptional

Exceptional

Exceptional

Very nice room and large tv with channels and free on demand movies that was great for me.

Modest clean place for the money.

I liked that it was gated. But I wish Breakfast run a little longer on the weekends. Elevators were dirty and hallways were hot, no air conditioning.

If you have an electric car they have charger for free. So good.

The staff was helpful and moved us to another room with no hassle. Nonetheless, we will not be staying here again.

Great location and excellent staff

We just needed a quick overnight stay, and this hotel fit the bill. Everything was fine - it was clean, quiet despite being very busy and it felt quite safe. I had chosen it because of the secure parking, but we were pulling a trailer and by the time we checked in, all the possible spots to park a trailer inside the gated area were gone. We parked outside the gates, and it was fine. The woman attending to the breakfast set up was really nice and added to the experience. I would definitely stay here again for a quick stop. We did not use any services around the hotel, and I didn't pay attention to what was nearby.

Nice staff and clean property. Only stayed one night but would stay again if we needed to be in that area.

Staff was wonderful - Cynthia and Maria were awesome housekeepers. Breakfast was not fancy but was reliably decent. Appreciate the pet friendly policies. We have a long term stay and really appreciated the amenities. We tried a different hotel first and it was not good this was a breath of fresh air

The staff charged my card 80.00

kind of hard to pull into. Keep your room key to exit

Good place to stay for a quick overnight trip to Houston. The hotel staff was helpful, and the rooms are nice and clean.

They keep the lobby doors locked at night and in the afternoon. You have to have a room key to scan yourself in or an attentive front desk employee to let you in. There were no attentive employees. When checking in, I had to call and knock for 20 minutes before the employee on duty appeared. Breakfast is served from 6 to 9, but if you come later than 8:30, expect them to be out of essentials like waffle batter and coffee.

The best Quinta Hotel . The only If not excellent is the breakfast but for the price. Super clean, look nice. Great parking and secure.Great customer service.

⭐⭐⭐⭐⭐ We had an amazing stay! The hotel was beautiful, clean, and very well maintained. The staff was friendly, professional, and always willing to help with anything we needed. Our room was comfortable, spacious, and spotless, making it easy to relax and enjoy our vacation. The amenities were excellent, and the overall atmosphere was welcoming and family-friendly. The food was delicious, with plenty of options for everyone, and the service throughout the property was outstanding. What truly made this stay special was the attention to detail and the genuine hospitality from the entire team. We felt valued as guests from the moment we arrived until the day we left. I would highly recommend this hotel to anyone looking for a memorable and relaxing vacation. We can't wait to come back! If you tell me the hotel's name, I can make the review more personalized and specific.

Super nice and clean , extremely comfortable

Good place to stay

Yo estuve en el 4 piso saliendo de la habitación para llegar al elevador no servía el AC se sentía caliente y húmedo Todo lo demás un buen servicio.

Very clean, very easy on/off I 10, and a very secure parking lot. The breakfast was great, too!

Was a great stay. Would recommend to the next couple of friends heading that way

The water pressure in the shower was a little low but other than that everything else was excellent.

Its was decent, kids loved the pool.. it just got real hot at night snd the carpets were sticky

No me ayudaron a mi reembolso de habitación y no pude viajar por lo sucedido con la aerolínea de Spirit

This place is awesome, super safe for kiddos. We have two kiddos of our own and they loved the indoor pool!

Clean quiet and I felt safe

Clean and nice hotel !

Need a better continental breakfast

👏👏👏

Clean , convenient, and great breakfast. I just sister like that the room smelled almost like mold but I had my own room air freshener. I also could have caught a secondary high from the smell of weed in the elevator!!

P

breakfast was poor not many choices,have to eat somewhere else

My room was clean bed did have one stain towels were clean pool was clean no bar no hot tub WiFi is available very nice amenities overall good for family stay we had two rooms and both were good staff very helpful and nice they even have a list of to do things in the area

Everything was great! 😊

Clean room and friendly helpful staff.

It was hot in the foyer and room!

I never expected a roadside hotel to be as good as this. It was super modern, super clean and very reasonably priced and most importantly they allowed my dog for $25. I think I’ve become a fan of La Quinta if their other hotels are anywhere near as good.

Water pressure for shower was very low.

Good price for what we got.

Room are clean

Rooms were very clean, staff was nice, our house keeper was extremely nice!

My room floor had dried coffee was gonna settle for a good cleaning the next day then seem a roach crawling on the bed! I requested check out and management was nice and agreed to refund!

Everything was perfect

Everything was pleasant from start to finish. This will most definitely be my go-to when I’m in the area.

Comfortable for the night

Family of 4. We stayed in a

We had no problems during our stay at this hotel. The staff was very friendly and helped when we needed it. The breakfast was ok. Kinda bland. And would have been better if bacon was served with the sausage. Some people can’t eat sausage. And need orange Joice. But overall it was a nice stay.

The nicest LaQuinta I have ever seen. Outstanding

The staff was amazing, it was very clean and I felt very safe staying there.

Great place!

The elevators were out of order for weeks, I was told and they were going to put us on the 4th floor. Also, there was no breakfast, as advertised. I did not stay.

Wonderful hotel staff is friendly, definitely will be staying there again.

Check in was great. Big, clean, beautiful lobby. Whole hotel was clean. I loved parking behind the locked gate. Bed and bedding were comfy. Room was nice.

Beautiful room very comfortable.

Room smelled alot like propane wasn’t able to sleep well, experienced a headache with the smell

Very nice clean room

Cleanliness of the hotel

Clean. Good stay. Nice room.

Everything was fine! No complains!

Great room, however shower was very weak in water almost zero pressure almost no water coming out

Cleaned the room as stains and spills were still on dresser and counter. If we weren’t in desperation due to funeral we would have made other arrangements. But if you aren’t desperate, I wouldn’t stay here. Also. The food was not prepared thoroughly, potatoes and eggs were cold and not thoroughly cooked

Breakfast was fresh and parking amazing. Break was closed 30 minutes before schedule.

Great customer service, easy check in, clean room.. only issue was the pool . It’s labeled as a heated pool. We only used it once because it was in fact not heated.. we asked the front desk if they could adjust the pool temperature. We were told no because “the pool room gets warm”. That was very unfortunate. next visit to Houston will be in the summer when we can get an outdoor pool in the sun.

Yes good menu

We were over charged though for the pet fee. On the website it said it was $25 per accommodation per night. We had two dogs and they took $103 for one night. When asked they said it was $25 per pet per night. Still didn’t clarify why the took the extra $53. She said she didn’t see the charge on the account. If it is still there in a few days I will just despute it with my bank. These hotels need to make sure the information on here is correct. I don’t expect hotels.com to check with every hotel they have on here.

Staff was friendly and helpful. The room was clean and comfortable.

The room was not really clean

X

Clean good breakfast

Clean and quiet. Thank you!

Affordable and quiet

Clean and amenities is good

Todo excelente ‼️‼️‼️

Ample room for my aunt with her walker and easy access. Breakfast was hot food

Staff was great rooms were cleans housekeeping is a 10+

We picked it because of electric car charging level 2. You need a Tesla adapter for a non Tesla vehicle and a membership to pay. Room was really clean the hotel was super clean, the room did smell like dog probably the carpet. We were moving and had a filter with us and it took care of the entire room luckily. Loved the secured parking and needing a room key to access it. Felt very safe!

Very nice

The overall appearance is nice when you come but please note some rooms are infested with roaches and I mean infested. I have pictures and videos of them just all over the place. I barely slept the first night because of this. Then when I told staff at the front desk they did move my room but was very nonchalant and didn’t offer an apology or anything. Most of the staff if you say Good Morning or Good evening didn’t acknowledge me or say anything back.

Parking!

The room is very clean and nice, neat. The exercise facilities and swimming pool are very convenient the hours operate. Breakfast room are very clean and variety choice that I can take.