Comfort Suites Channelview - Houston East
About Comfort Suites Channelview - Houston East
Comfortable Accommodations Comfort Suites Channelview - Houston East in Channelview offers spacious rooms with private bathrooms, tea and coffee makers, hairdryers, refrigerators, work desks, seating areas, microwaves, showers, and TVs. Exceptional Facilities Guests enjoy an outdoor swimming pool and free WiFi. The hotel provides free on-site private parking and a continental buffet breakfast. Convenient Location Located 15 mi from Minute Maid Park, George R. Brown Convention Center, and Bbva Stadium, the hotel is also 16 mi from William P. Hobby Airport. Nearby attractions include Discovery Green Park and Downtown Aquarium. Guest Satisfaction Guests appreciate the attentive staff, spacious rooms, and comfortable accommodations.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Multilingual staff
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
Reviews
The hotel reviews indicate a mix of positive and negative experiences. Guests frequently praise the staff for being friendly and helpful, but express dissatisfaction with the cleanliness of the rooms and common areas.
- Friendly and helpful staff
- Great location
- Unclean rooms and common areas
- Broken or non-functioning amenities
- 5/5
Very helpful staff.
- 5/5
Un buen lugar para quedarse con su familia, las habitaciones son cómodas y amplias
- 5/5
Stairwell had a oder
- 3/5
It was a nice hotel with a nice staff, but I didn't have any wash clothes or face towels in my restroom. I went to the front desk and they didn't either!
- 5/5
good place to book at.. try it...
- 5/5
Exceptional
- 1/5
Please do not book here! I booked by mistake and it was so terrible. There was one receptionist and he seemed lost. The carpet was disgusting and everything was sketchy.!!! When asked in person they said they didn’t serve breakfast, even though online it was clearly stated they did. When we went to take the elevator, the buttons were all messed up and it was just disgusting! When we got to the room, there was one bed, missing pillows and the other bed looked scary. The couch was dirty. The bathroom was gross. The door didn’t lock and I have video proof I could not stay here and feel safe! When we asked for a refund, they said they couldn’t do anything because we booked online. Please don’t make the same mistake I did! It’s a waste of money and you won’t feel safe.
- 5/5
Thank you clean a comfy bed
- 1/5
Move else were but were told no one answered.
- 0.5/5
The staff was very helpful! There was mold on the wall all into the carpet! There were spiders on the room and bed sheets stunk. When asked for our sheets to be changed they handed them to me and told me I could do it
- 0.5/5
The staff was very helpful! There was mold on the wall all into the carpet! There were spiders on the room and bed sheets stunk. When asked for our sheets to be changed they handed them to me and told me I could do it
- 3/5
Ok
- 1/5
The pool was closed, the room was hot & 4 hours after trying to explain to the front desk we was finally moved & as soon as we opened bathroom door 2 roaches ran across the floor, breakfast was HORRIBLE. 1 elevator & it was super slow
- 1/5
Y
- 2/5
I complained multiple times and them seem as if the did not care. The hotel was under remodel dust paint everywhere. The pool had nothing no chairs no table a hole and water literally. The elevator stop working told me take the stairs. It was a horrible experience to the point they did not want me to have an extra cover cause people steal them and it was only two per room what’s the point of the sofa bed, but okay. Will definitely be going to another spot and never recommend this place bad with old and new management they ask for a second chance just as bad as the first should have known better I do now.
- 4/5
Polite staff Wi fi a little
- 4/5
Polite staff Wi fi a little
- 4/5
Very good
- 5/5
Closet smeells
- 5/5
Always a great experience staying here.
- 0.5/5
Nothing good about this hotel, it shows false advertisement saying they offer breakfast and their elevators were broken. Couldn't accommodate a wheel chair, plus they refuse to give me a refund.
- 2.5/5
Nothing Ice machine didn’t work, pool was dirty, has leaking spots within hotel and shower head was horrible
- 5/5
Clean comfortable friendly staff and breakfast is great
- 0.5/5
Nasty
- 0.5/5
Room had roaches and smelled like weed the whole time
- 1.5/5
The ppl on above floor made to much noise and the kids kept stamping and running upstairs
- 0.5/5
The bed was comfortable The property was smelly and really need a up date. The pool was nasty. The room was not up to par. The tub was nasty. The tv wasn’t working furniture falling apart. Had to go down and ask for a room change just couldn’t take it. Left the room the next day only to come back and the room wasn’t serviced. I called down to ask for fresh towels and was told to come down to get them. What seem to be the say time manager with a pink dress on walking around with no shoes on. It was not worth the money. Went down to buy snack but there was non. This place need a make over or just shut it down. Very Very disappointed
- 4/5
The location and the staff N/A
- 1.5/5
Nothing i need a refunded Toliets, did not work no lock on door.
- 0.5/5
The room was huge. Roach infested! Crawling all on you and everywhere. Roof is peeling or something in the room and bathroom looks like it’s about to burst open.
- 0.5/5
DO NOT BOOK! DO NOT BOOK!