La Quinta Inn & Suites by Wyndham Austin - Cedar Park

We had an enjoyable stay. Breakfast was delicious. Friendly staff

En general el hotel esta en una zona céntrica el trato de los trabajadores es excepcional solo no le doy la mejor reseña porque las ropas de cama.estaban sucias aunque me lo cambiaron rápidamente u para añadir el desayuno estaba muy rico

The room was clean. It was a little warm at night . Every thing we needed was close by which made our stay nice. We enjoyed our stay.

Staff was great! Property needs a little help. First room was stinky sure to pet smell. Second room was great. Breakfast was not not great. Pool was not heated.

The TV was difficult to use; You had to push buttons a few times to get a response and you could barely hear the TV no mater how much you turned up the volume. The valve in the shower needs repair; after switching to the overhead showerhead the lower faucet continued to run causing the bathtub to collect water. The breakfast was great, I just have one suggestion to keep the butter out of the fridge so it is spreadable. The water dispenser holder needs to be cleaned badly, mold was spotted. There was trash from another guest on the back patio, including in an empty planter. There weren't any towels in the pool area.

Cleanliness Issues: Upon walking into our room, we noticed a distinct musty odor. The carpets felt damp, and the bathroom was not thoroughly cleaned—there were hairs left behind on the counter and tub. Maintenance Problems: Several things in the room were broken or poorly maintained. The room door latch was loose and difficult to secure, the air conditioning unit rattled loudly all night preventing any real sleep, and one of the bedside lamps didn't work at all. Customer Service: When we brought these issues up to the front desk staff, we were met with a shrug and an indifferent attitude. No apology was offered, and no attempt was made to move us to a different room or resolve the problems. For the price charged, guests deserve a clean, functional room and basic hospitality. Unfortunately, this location fell far short on both counts. We will be staying elsewhere next time we are in the area.

Cleanliness Issues: Upon walking into our room, we noticed a distinct musty odor. The carpets felt damp, and the bathroom was not thoroughly cleaned—there were hairs left behind on the counter and tub. Maintenance Problems: Several things in the room were broken or poorly maintained. The room door latch was loose and difficult to secure, the air conditioning unit rattled loudly all night preventing any real sleep, and one of the bedside lamps didn't work at all. Customer Service: When we brought these issues up to the front desk staff, we were met with a shrug and an indifferent attitude. No apology was offered, and no attempt was made to move us to a different room or resolve the problems. For the price charged, guests deserve a clean, functional room and basic hospitality. Unfortunately, this location fell far short on both counts. We will be staying elsewhere next time we are in the area.

This property was affordable. It has a great location next to many restaurants, liquor stores, and other amenities. I love the free parking and breakfast! Check in was easy breezy, and the staff was friendly. The hotel was clean and had ambience. We will stay here again.

Loud at night because it’s next to several busy roads

Hotel needs updating. Furniture in main lobby was filthy and furniture in room was damaged.

Some updates could be done with television and some room renovations but overall it was a comfortable stay !

Staff was excellent! Property clean and convenient! Breakfast was ok not great but have also had worse. House keeping adequate. Nothing extra but did what was asked. Over all everything was good Pool and pool room were COLD! Also very few pool towels. Breakfast could be better with more options, condiments need refilled, salt, pepper, jelly and butter. The potatoe option was not good!

The staff was very helpful, the room was clean, however the showerhead plumbing was very loose and about to come out from the wall. The in-room coffee had two decaf coffee pods and only one regular coffee pod. Typically, more regular coffee is standard.

Nice clean space and the hotels provided soaps were not the cheap brands. They smelled good and they lathered well.

I loved staying here. The room was clean and well managed and the breakfast was awesome. Bed’s comfortable and clean. Thank you

Arranged for late check out and then following day they tried to kick me out

Original room had a leak, however staff was able to accommodate us in a bigger room.

The property around the building waa clean, but the room needed cleaning. As soon as we walked in, white dog hair was on the floor. Then we found long hair on a pillow, in the bed sheets, and on a rag in the bathroom. Since it was very late when we checked in (we were tired) and was only there for one night, we didn't make a fuss. We pulled off the sheets and got fresh rags and towels in the morning. I liked the size of the suite, but I know my wife will not want to stay there again.

The toilet in 316 required you to hold down the handle until it completely flushed. I liked the rest of the hotel.

I picked this hotel for the EV charging stations but none were operational

My wife and I stayed here for three nights. The hotel is generally well maintained, clean, and near good location. The bed is comfortable. The bathroom is clean. The breakfast is great. One little unhappiness was that the room was not cleaned by staff after second night. Maybe we need to request room cleaning services.

The beds were comfortable, the staff was over the top helpful, the area was safe, and they went the extra mile for our little family. The one thing i didn’t like was in the first room we had there was a strong smell of urine next to the bed. Other than that everything else was great.

Hotel was OK not bad but not great.

Right by the toll road, loud outside due to traffic

Good

Room was clean, heating and cooling system fan was making rattling noise when fan was running

I am on the road quite a bit. This is one of the cleanest hotels I stayed in with an extremely helpful, friendly staff

Welcoming staff, cleaned and very comfortable room. Great location.

Wall outlets and TV don’t work. 15mgb internet speed.

The property needs maintenance. Peeling paint in room. Generally clean. Stains on white cover. Sheets thin and well worn. Front desk staff nice. Breakfast average. I understand the eco rule of not changing sheets & towels every day. We had no service day Sat. Took washcloths & towels & did not replace them on Sun. The shower does not work properly. Half water from shower head half from tub.

Everything was very clean and the staff was very kind.

Room was clean and very comfortable. The hotel was near the venue which was perfect.

I received two texts that if I needed anything, just reply. No one ever came. Our bathroom had two toilet paper dispensers that didn't have a whole roll between them. We requested toilet paper twice and never received it. The rooms seemed clean but a lot of the furniture had stains on them. Also, a cockroach came out from the headboard on the wall. Staff not very friendly or helpful.

Location was convenient

Close to concert venue Mold on AC. Toilet didn’t flush at first

The receptionist was nice and friendly during check-in and check-out.

Breakfast Bar was absolutely awesome. I eat breakfast early. The variety of food changed daily and was delicious. I stayed for 7 days. I was told the complementary coffee and water provided for in-room use were for the initial day only. It would have been nice to have them replaced when housekeeping was requested. Housekeeping for me was after 3 days, one time out of 7 days. Housekeeping was good and timely when requested. But the in-room coffee and water were not replaced!

Safe and Clean for a family for a few nights. The breakfast and breakfast area was nice. Good location also.

Excellent hotel!!!

Good location. Good coffee maker in room. Breakfast was very disappointing. Nothing to drink- didn’t even offer ice water as juice machine was broken entire stay. Very limited options. Instead of eating there, we bought breakfast everyday. Pool was too dirty (green) to use. I expected more because of the location, but it was disappointing. It’s old and run down. Will not be staying here in the future.

Convenient location Spectrum Cable went out. Was not resolved until next day. Would recommend new service provider

The halls were very warm and I think that made it harder to.cool the rooms. It was extremely hot outside so that didn't help either.

The staff was excellent, ready and willing to accommodate our needs. I can't say enough about the staff, they are professional and a real asset to the hotel. They made us feel welcomed and treated us as though they appreciated our business. The room was well maintained, clean and welcoming.

Our bed was very lumpy. The bathroom had paint spatters all over the floor. Breakfast was very good. Parking was fine.

Great staff and easy access.

The television did not work and I had to wait for the elevator to contact the front desk Just keep getting busy signal when I tried to call After one night of a three night stay we moved to another room, It was OK but not what I expected. Hope it is better next time

The bed was very comfortable and lot of pillows to suit all kinds of softness. No smelly corridors and the room was very spacious. I was pleasantly surprised and enjoyed our one night stay here. The small paint peeling on bathroom door and tub didn’t bother us at all. Very few hotels offer a water bottle and shower cap etc kind of amenities these days. I will definitely book here every time we visit Austin.

The staff made check-in super easy, and the property was clean, well-kept, and comfortable.

breakfast so just ok under cooked hash browns and powdered eggs

Clean room, very comfortable staff very welcoming felt very safe

I arrived very late and the only parking spot I could find was as far from the entrance as possible. Not a big deal usually but I had to crawl out the passenger side because the spaces were so small. Thankfully this spot didn’t allow for a car to park on that side of me. The shower water temperature was just above cold so it was not a good experience. While the hotel itself was pretty much okay I’d pay more and stay somewhere else if I was coming back to this area.

I had requested a roo..on the 1st floor and I stead hot a room on the 4th floor.

The staff went above and beyond for my stay. Nothing!

Excellent location for our group Snd plenty of Restraurants around Limited parking if coming in late at night.

I liked our suite room but don’t like tub showers

There was still a wash rag hanging from the showerhead in the bathroom when I checked in from the previous guest. I had to clean the jet tub myself. The breakfast was cold and partially burnt.

When I made the reservation, I asked for an accessible handicapped room. They put them on the third floor. I was told that there was nothing on the first floor available, mind you I made this reservation weeks in advance. They only have one very slow elevator. The room did not appear to be an accessible handicapped room. It was small and hard to maneuver with her walker. The bathroom had a tub not walk in shower so it was hard for them to get in and out without assistance. There was no non-slip protection in the tub to keep them from slipping and sliding. The coffee that they served was horrible. So we bought coffee pods for the coffee maker in the room. The first one didn’t work, the second one didn’t work, finally a third one did. The luggage carts are in horrible condition. The wheel came off of not one, but two of them after we loaded everything up and we had to move our stuff over to another cart each time. It seemed all the bolts were loose on them. The piece that really takes the cake, Saturday morning as they were getting on the elevator, they happen to look down, and there was a baby snake in the corner of the elevator. Luckily another guest in the hotel got on the elevator and was able to scare it back into the well of the elevator. Needless to say all weekend, it was stressful!

Location Hard to figure out where to turn into it

The area! It had everything surrounded in the location we were at. Should of had a bigger breakfast

Everything was taken care off right away

Very nice enjoyed my trip

This facility has taken a turn for the worse. There are perimeter cameras in the parking lot. A QRS code must be scanned to not receive a citation. Some type of way to earn Privelege points by leaving a business card. I now received a letter saying ‘I was in violation of parking without a permit’. I do no want to have to perform all this to stay at a hotel…

Great good yes clean

Room was clean and comfortable. We decided to stay an extra night on short notice and the staff helped us get that taken care of without moving rooms. Was pleased with our stay.

Room was clean and comfortable.

Location friendliness of staff. Microwave not working. Sheets and pillow smelled unclean.

TV wasnt working

Rooms were clean. Breakfast was good. Pool did not work as advertised but was given a 15% discount on my rate because of that.

Good location

A/c in room was struggling amd we slept nude out from under covers wishing we had brought a fan. The pool was very cold at least but the pool room was absolutely frigid. Talking penguin type cold. The breakfast was somewhat tolerable for 2 out of 3 days the last day was horrendous. Definitely will stay somewhere else next trip down south. The only real positive was the staff was super friendly and helpful so there's that at least. Im 100% certain that there's better places to stay so look around

Pool was green and later closed.

The room was clean! We had a great stay!

Hotel needs updating. The bed and pillows were uncomfortable. There were issues with the water, and we ended up having to plunge our own toilet. The breakfast was so-so.

Clean room

Excellent staff and location. Poor property and breakfast. Our room was clean, but dated, and the A/C was struggling.

Excelente muy cómoda y agradable. Solo personal del escritorio no atendía por estar en llamada con su celular

Stayed there many times

Nice clean, basic hotel - great value for the price. Very clean, service was good, air conditioning worked well, and free breakfast was as good as any other higher priced hotels. Pillows were okay, but bed was comfortable. Good place for a low cost place to sleep, with basic amenities and free breakfast. TV was basic cable package, and internet was a little on the slow side making it difficult to stream, but good enough to download TV or movies prior to streaming.

The room the facility everything was great. The staff was amazing and very helpful and friendly. We stayed for multiple days had the two room suite. The only drawback was the laundry facility was down. I understand they’re replacing the equipment so that’s a positive for our next visit there cause we have stayed here multiple times. I do wish that the pool was a little bit warmer. It was freezing inside the pool area cause the AC was running as well. We absolutely will stay here again. We are a family that enjoys the location and the food around there highly recommend.

Nice staff and there's been some upgrades, but it could use a really good one. Paint peeling from the bottom of the door to the bathroom. Cabinets could be upgraded, but it was comfortable. The bedding was great. It's just that I stayed in a really nice upgraded La Quinta in Fort Stockton. It would be great if they could all be like that one.

Everything was good and staff

Only 1 ice maker worked. The didn’t serve water for breakfast. I asked 2 separate front desk staffs during or 3 night stay

The room was fine however the safe didn't work.

The check in was ok but customer service was not great at all the room was not great there was fleas in the room the pool had rusty nails everywhere insulation coming out of the holes that were in the ceiling of the pool and mold it looked like they stopped in the middle of fixing it up and just left everything and when we asked them to clean it up they were not nice about and just said they were shutting it down so our boys were not able to swim for the rest of our time there definitely not staying there again and we will not be giving a good review and letting friends and family know not to stay there

Everything 10/10

👍

The room was clean enough. One of the remotes for the tv was missing, and one of the bathroom doors was hard to close.

Everything was super clean, the staff was friendly to me, husband and my baby, the breakfast was super good specially the waffles. The AC was working perfectly

This location is always very well kept. It is always clean and the staff are always helpful, friendly and on point. The rooms are in very good condition and very clean. The breakfast is very sufficient and has a rotating menu if you stay more than a few days.

Staff was friendly and helpful. The exhaust fan in bath didn't seem to work but that's minor. Will definitely stay here again. Well worth what we paid.

We stayed in the Premium w w Jcuzzi tub in room it is on the first floor and very quiet because it’s at the end of the hall breakfast was excellent and different each day we were there is is a great place very clean close to a lot of ammenities will be staying again in the future!

It was a nice stay. Not the best but not the worst either

All good

Comfortable mattresses, excellent variety of breakfast items and close to local stores and gas stations. Would definitely book this hotel again!

Rooms were clean, and super cold for this hot summer day! Staff was amazing, we will definitely keep booking with them!

We’ll stay there again soon, clean, well mantained

Excellent location for us, easy access, great restaurants. The Hotel was very nice and clean, well managed, and breakfast included. Win-win

I like the day I checked out, wish I would have just gone straight to Hyatt instead. Very disappointed with this outdated hotel. I made a big mistake and I won’t make that mistake again. I don’t get it, the area all around this hotel is very modern and yet I felt like I was staying in a +30 year old hotel. I would never stay there again, sorry to the staff who are working hard but the property is seriously outdated and needs a lot of investment to bring it to the level that other hotels maintain in the area.

Great

I enjoyed it all

Comfortable beds. Good location for my trip. No problems

Great place, friendly staff, breakfast included and pet friendly!

Everything was great. Only problem is parking late at night the entire hotel area was filled and then parts of parking were tow away zones, was just a little confusing where to park and not get towed over night. The stay was great, it was quiet, our dogs were welcomed, hotel looked bright and clean.

Great

Very comfortable bed, super cold a/c, spacious room, friendly staff, close to restaurants & gas stations & retail. Fairly good price. Very nice lobby & dining area! Would stay again!

My reservation was messed up, but the manager took care of us. I was supposed to have a suite with two bedrooms because my husband and I were traveling with my elderly mother, but we had a regular room with a king bed when we arrived for check-in. There were no more suites available, so we were given a room with 2 queen beds. It wasn't the best of conditions considering my mother likes it warm and my husband likes to sleep with the t.v. on. So both of them had to deal with discomfort on the first night. We realize it was out of the manager's control, so we were okay. The next morning, as soon as the suite was available, we were able to move to the correct room. The manager was apologetic, courteous, and accomondating. His name is Matthew Swartzbaugh. He handled the situation very well.

The indoor pool was nice and warm. You don’t see that every day.

The room was clean and the staff were all friendly.

Clean the windows! Jesus horrible and unacceptable. Also drywall ceiling falling apart. Needs general maintenace and management over-site of cleanliness. Those windows havent been cleaned in months of not years! Master the easy things!

did not stay for breakfast

Staff was great! Beds were very clean and comfortable.

Staff friendl , clean room. Room had exposed plugs that were not secure, carpet was coming up in places

Not great

Great stay would stay again

Clean room, staff friendly

Yes

Rooms were decent. Bed uncomfortable. Pillows were worthless.

Yes

Lady checking us in appeared annoyed. Everything else was excellent.

The floor in foom was not vaccumed before check in. The toilet had a weak flush. The bed was comfortable enough, the pillows were good but tiny, the room was quiet . . The lightting was dim in the room, their was a lamp that was not plugged in and I attempted to plug it in and it would not go in so if remained unplugged. The bathroom had paint splatters, there were stainx on a chair, and few marks on the wall next to the bed . The continental breakfast only had one tiny muffin , ( i do not use waffle makers, i saw nothing elses and tiny little yoplait yougurt cups, i went to Starbucks to grab breakfast . The desk check in person was super nice and helpful.