Holiday Inn Express Hotel & Suites Cedar Park by IHG

We need coffee maker inside room

I wish the TV was bigger and had ability to connect streaming services like some other hotels do. Other than that the room and hotel was clean.

Business trip. Very good breakfast. Helpful and friendly staff. Great stay.

Clean and convenient

yes

Large room. Comfortable bed.

Very clean and exelente breakfast, the staff very professional

We had a mini suite, it was nice and large,BUT, please remember to bring a flashlight, the lighting in the room is terrible, very had to see into your suitcase, and shave or do make-up

I inquired about an inoperable in room safe twice and was told it would be repaired. When I left the property it was still not working.. The hotel itself was worn and tired and could definitely use a revamping to bring it to Holiday Inn expectations. I will certainly be staying elsewhere for my next stay in Cedar Park.

Overcharged me for the room and yet to refund my deposit. 😕

Everything was great.

Exceptional

Passable

Exceptional

Everything was good, no complaints, no concerns. Staff were all very nice. If you like cinnamon rolls, they are good.

The staff was friendly and helpful. Breakfast was excellent, the coffee bar was great. Our room was clean and comfortable. The only thing I found, the tub was very slick. But overall a really good stay!

Nice place the staff was great

Very good

Nice staff , clean room , good breakfast

We checked in early and there was no problem with that. The room was clean except that there was a lot of staining on the bathroom tiles in the corners. The air conditioning worked great. We had brunch plans, so we did not try the breakfast. Overall, it was a pleasant stay for one night.

The beds were way too soft and felt broken down. Had a hard time sleeping as I need a hard bed for my back.

Great location and facility was over all clean. Staff was friendly. Breakfast was good. The beds were way too soft and felt broken down. Had a hard time sleeping as I need a hard bed for my back.

Big room. Good breakfast. Noisy.

Big room. Good breakfast. Noisy.

The room smelled really badly of poop when we first walked in, but it seemed to dissipate quickly after turning the a/c on. It appeared to be very clean, so I am not sure what was causing the smell. The breakfast was good for hotel breakfast and it was nice they had a pool for my boys to play in, although the water was too cold for me. It would have been great if there was a hot tub also, but sadly they don't have one. Overall, I would stay here again. The staff were very friendly and accommodating.

Location- Perfect for Ice skating competition at the crossover. Clean - Room was neat and clean

Clean - Room was neat and clean

Ease of check in; breakfast, location Water cooled AC

Ease of check in; breakfast, location Water cooled AC

It was good for a family.

Exceptional

Little run down but staff was friendly.

Roches

Check in was very quick and easy. George was very easy to talk to and made you feel right at home during check in. The room was nice size and clean.

Breakfast really good and room clean and good space, professional staff

1.The swimming pool is completely unclean and infested with insects. I've requested it be cleaned every day, but no one has responded, especially since I have children with me. 2.Breakfast is a recurring feature throughout the 5-day stay.

2.Breakfast is a recurring feature throughout the 5-day stay.

Friendly staff and great breakfast!

Exceptional

Exceptional

Room was clean and comfortable.

Superb

Clean room exelente customer service and breakfast, really good

Our one-night stay at the hotel was very pleasant. The establishment was clean, and the staff members were friendly and accommodating, meeting all our needs. We even purchased snacks from downstairs for our dinner.

Very enjoyable overnight stay. The staff were helpful and friendly, room and property was clean, breakfast was fresh with plenty of options for both hot or cold breakfast dishes. We stayed overnight on a Sunday leaving Monday morning. The only negative I could find is that there is only one elevator. If busy, that could probably become very slow. But everything else was outstanding. If in the area again, I’ll definitely be back.

Clean and comfortable. A little tricky weaving through the gas station to get to the entrance. Convenient to everything. I would book again.

Window privacy blinds did not work; we reported to staff, but they were never fixed. The room had a stale smell.

Best hotel stay in two years!

After staying at the Motel 6 hell, the Holiday Inn Express was actually paradise. Very comfortable bed and soft Linens. The lighting was great. The breakfast was also really good.

It occurs to me that people mostly write reviews when they absolutely love something or are wildly angry. So, I'll weigh in here to fill in the gap. Shut your eyes and imagine a suburban Holiday Inn Express on a busy road. This hotel is exactly what you are picturing. It is clean, quiet, and safe. I liked the pillows. There is a Dairy Queen next door and a really excellent donut shop across the road. The staff is pleasant. Breakfast has hot and cold options, and it's okay! Five minutes after leaving this hotel, there is nothing in particular you will remember about it. However, it was $110 per night, and it absolutely gets the job done.

George was amazing!!!

We had a late check-in and the gentleman at the front desk (Keith I believe) was very helpful. Made our stay very pleasant.

The fridge in the room had a leak and was loud. The breakfast was marginal nothing extra. No hard boiled eggs as an alternate. The pool was littered with tree debris and dirt. The staff was friendly helpful and knowledgeable. The room was comfortable clean.

Yes

Noisy AC, Bathtub clogged , old amenities

Good breakfast with good options.

Good location.

The building has a little age on it. But the rooms are clean and the staff was very friendly. Great location

No bedding in room for pull out couch, had to go down and get it because staff said they couldn’t bring it. We also had to get extra towels because there was only 2 in a room that could sleep 4. Again had to go get it because staff said they couldn’t bring it up.

Hotel did not look the way it did in the pictures

Room and staff 👍👍

The room was clean and staff was friendly. The breakfast was hot and fresh. Our room was a suite next to stairs and had people stomping up and down all night long. There were also issues for some guests with their key cards not working and we were told the locks were in the process of being upgraded.

Clean rooms and friendly staff.

Also, shower head was super high up on the wall, like 3 feet above my head, and water pressure was low, so it was hard to shower and get rinsed.

My family and I was there due to the recent inclement weather conditions and I was pleased with the cleanliness of the room and how courteous Mr. George, the gentleman at the front desk.

yes, clean room and wonderful staff

It was only a night’s stay. Check in was smooth and the front desk was very helpful.

Did the job

The staff were great courteous and worked to make the stay great. The maintenance was not. Bathroom door on my room was an external door with heavy spring loaded hinges. It was 2 inches from the top of the door frame and drug on the floor. The finishes were poorly done, tile was cut poorly and looked like amateurs did the work. Bathroom was roomy and generally nice, with a home style shower head, that was in dis repair nothing that should ever be in a motel. Summary. I would stay there again, just recognize it is sub par in construction and finishes. I am most amazed Holiday Inn has gotten that sloppy

Room clean. Staff very friendly. Good location.

Also had a bathtub!

All was wonderful!

The breakfast was fresh and amazing quality. Cinnamon rolls were amazing

Pleasantly surprised at how nice this hotel was. No bad if sanitizer smell. Sheets were bright white. Hotel representative was so friendly and helpful ( I wish I had got her name) even working Christmas Day night didn’t change her cheerful attitude and great hospitality!! She’s a huge plus for this hotel!

Friendly staff

Decent place for the price

Everything was nice

Friendly staff.

Room was clean, hotel was in a good area and safe. The front desk staff was excellent

Loved the front desk folks!

The room was good, the refrigerator a bit noisy, sink drain not attached. When mentioned these small fixes they sent maintenance up right away.

Front desk attendant was super nice and helpful. The hotel smells clean in the hallways but the room smelled like people had smoked in there before. It was hot and humid, at first, but when the AC kicked in it was ice cold and stayed that way all night. A few guys were sitting outside in the parking lot drinking beer for hours on a work truck and it gave creepy vibes at night.

The room was clean. When the tv did not work they switched us to anther with a hassle. The breakfast had many options.

The location was convenient and our room was excellent. Breakfast was included and offered a nice variety including coffee made with freshly ground beans. We enjoyed the pool - even in mid-November! The staff was friendly and efficient. We'll stay there again!

Breakfast was one of the best complimentary breakfast I've ever had.

Room was only made partially and beds were no made during our stay

Excellent place

We had a wonderful family & friend getaway. The view of the lake was wonderful and access simple and easy.

The first one we checked into stock so bad when you’re open the door there was a strong odor came out of the room. None of the housekeeper spoke English, so they were unable to understand what I was trying to explain to them. I ended up going back downstairs and talking to the guy that was the receptionist. He was a bit impatient and didn’t seem really to Care gave me another key to another room which smelled just a little bit better, but it’s still stunk. The towels didn’t appear to be very clean. They were a dingy white. I guess the only thing fair about the place was that didn’t charge a deposit which they wouldn’t have deserved anyway with the way the room smelled. They didn’t even provide us enough towels for two people. It’s not a place. I would recommend I wouldn’t stay there again.

Check in was prompt staff was friendly, overall great stay

Staff was not polite

Everything was great

Room was clean, hotel quiet, most staff friendly and helpful. We only had issues with one staff member and it was more about her attitude. Overall I would recommend

This hotel has been here for many years! It’s in a great location near restaurants and shopping

We have stayed here several times and have never had any major issues. It is quiet and bed is comfortable.

we love the place and staff really friendly!!!

The bed was super comfortable. Would stay here again.

Great staff and good price

Beds were very comfortable. Checkin was fast. Safe in room. Breakfast was omelette, sausage etc. Just a great hotel!

only bummer was about 20 minutes after I got to the pool, someone came to shut it down bc it was too green. I specifically picked a place with a pool to enjoy the hot day. other than that, it was great!

It’s clean and convenient for dining and is very safe

I stayed and worked remote in the larger area king bed room. The bed was very comfortable and room offered plenty of space. I’m not sure how the WiFi strength was because I brought my own T-Mobile 5G WiFi tower, but that signal was great. Breakfast was very good, and so was the staff! I will stay again and I actually reserved this hotel for a future stay this coming mid August 2025.

The young girl, name Skylar was so very very polite and very helpful

Terrible experience. I booked this hotel specifically because they have photos showing a hot tub next to the outdoor pool. When I arrived I saw that these photos must be very out of date because where the hot tub used to be is now filled in with concrete and there is NO hot tub. False advertising. The hotel is much more rundown than the photos let on. The air conditioning unit dripped continuously onto the carpet making the floor wet and created a musty and damp smell in the room. One evening, when returning to the room, my mother and I got into the elevator and the doors closed and the elevator didn't move. We pushed the buttons and nothing happened. The door wouldn't open. We pushed the call button and the woman at the front desk came to assist, but there wasn't much she could do. Fortunately within a few minutes the doors opened on their own but it was a nerve-racking experience and we didn't trust the elevator from that point on. Because of the issue with falsely advertising a hot tub when there is not one on the site - I requested a refund but was denied. Expedia worked with me to try to make a refund happen and an agent that I spoke with said that a manager named Jeremey approved at least one night of our three night stay to be refunded; however, when trying to find out details about when to expend the refund I was told it wasn't going to happen after all. I would urge anyone thinking of booking here to look elsewhere.

Good Front desk service. Thx

The property is old, and the towels weren't cleaned; they were gray.

Had a great stay! Property was clean and in good condition, and the front desk staff was wonderful!!

Room was clean and ready at check in time. Beds were very comfortable. Only negative you can hear car/truck noise in parking lot even on third floor.

George at the front desk working night shift was great. No issues with hotel. Would stay here again.

Very nice

The breakfast buffet was terrific, and the staff was very attentive. GREAT STAY!

The staff was real friendly.

It was quiet

The property was nice and the rooms were comfortable. The pool however was very dirty, alge growning on the sides and much to my disappointment, no hot tub. The breakfast they serve was very good.

Room was not ready when I arrived. Took twenty minutes to find alternate room.

Enjoyed our stay & the staff was great!

The overall condition of this location was ok; however, the a/c had an error on the control panel and was somewhat difficult to control. The worst issue though was the shower. I liken it to taking a shower under a drinking fountain. Not sure I’ll try this location in the future.

Very close to everything

The room was hot the AC did not work.

Excellent stay, front desk was extremely nice. Highly recommend this hotel.