Holiday Inn Express Hotel & Suites Cedar Park by IHG

The price and fees were a bit steep for me

Friendly staff, comfortable bed and decent breakfast. A/C fan sounded like helicopter taking off so we couldn’t run it. TV in sitting area had very few channels and tv by bed could not be controlled at all. Staff said someone would fix it “tomorrow.” We have never left a hotel before our planned stay but this place just didn’t feel right.

Breakfast was great. Noisey Hallways

It was nice and restful. People were pleasant

Our room was lovely and I would have given an excellent score, but to our dismay, there was no in room coffee pot or coffee. Granted there was fresh ground coffee in the dining area available 24 hours. But my husband likes coffee at night, and I wake early and we really missed the convenience of having coffee available in the room. The breakfast was very good with hot and cold items offered.

I woke up to find two silverfish crawling on my shoulder while in the bed. I talked to the reception and manager., presenting them with the evidence in a tissue. Manager was semi-apologetic and said he might give me some points. Under the circumstances I should have been comped for the night. I received 6000 IHG points which is not even enough for a night's stay. Am NOT happy.

We stayed at this location for a 2-night stay for a celebration of life. The hotel was well priced, clean, included breakfast and the coffee was delicious. The staff was friendly, helpful, and attentive to keeping the breakfast and common areas clean and tidy. Would not hesitate to stay here again.

Clean, great price and location.

Clean, great price and location.

Falta cortinas al baño

The beds were comfortable, but the comforter was made out of polyester. There were dead and live crickets in the room. They have a great coffee maker, which includes decaf.

I like staff

We have booked Queen room and got a king room and asked us to use Futon for sleeping. Room stinks, and AC is very old and rustic

We have booked Queen room and got a king room and asked us to use Futon for sleeping. Room stinks, and AC is very old and rustic

Front desk individuals were great! Kudos to the gentleman putting out food and refilling the milk on Sunday morning! Great job!

I love the hospitality. The extra amenities that are taken for granted. I forgot my toiletries and they offered a toothbrush and toothpaste and for me that was everything. Their breakfast was actually edible. The coffee machine was also one of my favorites. The laundry room and the price for it was super reasonable. Better overall than most hotels I’ve been to. I didn’t like how the foldable sofa bed didn’t have bedsheets and when I asked for it the person at the front desk only gave me a blanket. I also called to have it prepared ahead of time but no one answered. I had to physically talk to someone and yet my needs weren’t met. But I also think it depends on the person because there were other two people that were very helpful and nice. The foldable not having sheets and an extra set already in the room was definitely overall the worst part.

I love the hospitality. The extra amenities that are taken for granted. I forgot my toiletries and they offered a toothbrush and toothpaste and for me that was everything. Their breakfast was actually edible. The coffee machine was also one of my favorites. The laundry room and the price for it was super reasonable. Better overall than most hotels I’ve been to. I didn’t like how the foldable sofa bed didn’t have bedsheets and when I asked for it the person at the front desk only gave me a blanket. I also called to have it prepared ahead of time but no one answered. I had to physically talk to someone and yet my needs weren’t met. But I also think it depends on the person because there were other two people that were very helpful and nice. The foldable not having sheets and an extra set already in the room was definitely overall the worst part.

Exelente servicio y el breakfast super

This is our second stay in six months, and the privacy blinds still do not work! The housekeeper paid more attention to our concerns than the standoffish front-desk woman, who was condescending and annoyed that we even raised the issue. The lobby coffee machine was constantly running out of coffee. The bathroom stopper did not work; we reported it, but it was never fixed. Don't expect service or facilities that match their online rating!

Toilet ran on and off all night. Greatly disturbed my sleep.

Great staff Great stay

So nice and so pretty

Great location, plenty of dining options in the area.

pool was dingy feeling

pool was dingy feeling

Good employees and clean

The breakfast looked great!

Great location, comfortable and super close to the HEB center. Free breakfast and great AC Door creaked slightly, but nothing too major.

Great location, comfortable and super close to the HEB center. Free breakfast and great AC Door creaked slightly, but nothing too major.

Very friendly staff!

We need coffee maker inside room

I wish the TV was bigger and had ability to connect streaming services like some other hotels do. Other than that the room and hotel was clean.

Business trip. Very good breakfast. Helpful and friendly staff. Great stay.

Clean and convenient

yes

Large room. Comfortable bed.

Very clean and exelente breakfast, the staff very professional

We had a mini suite, it was nice and large,BUT, please remember to bring a flashlight, the lighting in the room is terrible, very had to see into your suitcase, and shave or do make-up

I inquired about an inoperable in room safe twice and was told it would be repaired. When I left the property it was still not working.. The hotel itself was worn and tired and could definitely use a revamping to bring it to Holiday Inn expectations. I will certainly be staying elsewhere for my next stay in Cedar Park.

Overcharged me for the room and yet to refund my deposit. 😕

Everything was great.

Everything was good, no complaints, no concerns. Staff were all very nice. If you like cinnamon rolls, they are good.

The staff was friendly and helpful. Breakfast was excellent, the coffee bar was great. Our room was clean and comfortable. The only thing I found, the tub was very slick. But overall a really good stay!

Nice place the staff was great

Nice staff , clean room , good breakfast

We checked in early and there was no problem with that. The room was clean except that there was a lot of staining on the bathroom tiles in the corners. The air conditioning worked great. We had brunch plans, so we did not try the breakfast. Overall, it was a pleasant stay for one night.

The beds were way too soft and felt broken down. Had a hard time sleeping as I need a hard bed for my back.

The beds were way too soft and felt broken down. Had a hard time sleeping as I need a hard bed for my back.

Big room. Good breakfast. Noisy.

Big room. Good breakfast. Noisy.

The room smelled really badly of poop when we first walked in, but it seemed to dissipate quickly after turning the a/c on. It appeared to be very clean, so I am not sure what was causing the smell. The breakfast was good for hotel breakfast and it was nice they had a pool for my boys to play in, although the water was too cold for me. It would have been great if there was a hot tub also, but sadly they don't have one. Overall, I would stay here again. The staff were very friendly and accommodating.

Ease of check in; breakfast, location Water cooled AC

Clean - Room was neat and clean

It was good for a family.

Little run down but staff was friendly.

Check in was very quick and easy. George was very easy to talk to and made you feel right at home during check in. The room was nice size and clean.

Breakfast really good and room clean and good space, professional staff

Friendly staff and great breakfast!

Room was clean and comfortable.

Clean room exelente customer service and breakfast, really good

Our one-night stay at the hotel was very pleasant. The establishment was clean, and the staff members were friendly and accommodating, meeting all our needs. We even purchased snacks from downstairs for our dinner.

Very enjoyable overnight stay. The staff were helpful and friendly, room and property was clean, breakfast was fresh with plenty of options for both hot or cold breakfast dishes. We stayed overnight on a Sunday leaving Monday morning. The only negative I could find is that there is only one elevator. If busy, that could probably become very slow. But everything else was outstanding. If in the area again, I’ll definitely be back.

Clean and comfortable. A little tricky weaving through the gas station to get to the entrance. Convenient to everything. I would book again.

Window privacy blinds did not work; we reported to staff, but they were never fixed. The room had a stale smell.

Best hotel stay in two years!

After staying at the Motel 6 hell, the Holiday Inn Express was actually paradise. Very comfortable bed and soft Linens. The lighting was great. The breakfast was also really good.

It occurs to me that people mostly write reviews when they absolutely love something or are wildly angry. So, I'll weigh in here to fill in the gap. Shut your eyes and imagine a suburban Holiday Inn Express on a busy road. This hotel is exactly what you are picturing. It is clean, quiet, and safe. I liked the pillows. There is a Dairy Queen next door and a really excellent donut shop across the road. The staff is pleasant. Breakfast has hot and cold options, and it's okay! Five minutes after leaving this hotel, there is nothing in particular you will remember about it. However, it was $110 per night, and it absolutely gets the job done.

George was amazing!!!

We had a late check-in and the gentleman at the front desk (Keith I believe) was very helpful. Made our stay very pleasant.

The fridge in the room had a leak and was loud. The breakfast was marginal nothing extra. No hard boiled eggs as an alternate. The pool was littered with tree debris and dirt. The staff was friendly helpful and knowledgeable. The room was comfortable clean.

Yes

Noisy AC, Bathtub clogged , old amenities

Good breakfast with good options.

Good location.

The building has a little age on it. But the rooms are clean and the staff was very friendly. Great location

No bedding in room for pull out couch, had to go down and get it because staff said they couldn’t bring it. We also had to get extra towels because there was only 2 in a room that could sleep 4. Again had to go get it because staff said they couldn’t bring it up.

Hotel did not look the way it did in the pictures

Room and staff 👍👍

The room was clean and staff was friendly. The breakfast was hot and fresh. Our room was a suite next to stairs and had people stomping up and down all night long. There were also issues for some guests with their key cards not working and we were told the locks were in the process of being upgraded.

Clean rooms and friendly staff.

Also, shower head was super high up on the wall, like 3 feet above my head, and water pressure was low, so it was hard to shower and get rinsed.

My family and I was there due to the recent inclement weather conditions and I was pleased with the cleanliness of the room and how courteous Mr. George, the gentleman at the front desk.

yes, clean room and wonderful staff

It was only a night’s stay. Check in was smooth and the front desk was very helpful.

Did the job

The staff were great courteous and worked to make the stay great. The maintenance was not. Bathroom door on my room was an external door with heavy spring loaded hinges. It was 2 inches from the top of the door frame and drug on the floor. The finishes were poorly done, tile was cut poorly and looked like amateurs did the work. Bathroom was roomy and generally nice, with a home style shower head, that was in dis repair nothing that should ever be in a motel. Summary. I would stay there again, just recognize it is sub par in construction and finishes. I am most amazed Holiday Inn has gotten that sloppy

Room clean. Staff very friendly. Good location.

Also had a bathtub!

All was wonderful!

The breakfast was fresh and amazing quality. Cinnamon rolls were amazing

Pleasantly surprised at how nice this hotel was. No bad if sanitizer smell. Sheets were bright white. Hotel representative was so friendly and helpful ( I wish I had got her name) even working Christmas Day night didn’t change her cheerful attitude and great hospitality!! She’s a huge plus for this hotel!

Friendly staff

Decent place for the price

Everything was nice

Friendly staff.

Room was clean, hotel was in a good area and safe. The front desk staff was excellent

Loved the front desk folks!

The room was good, the refrigerator a bit noisy, sink drain not attached. When mentioned these small fixes they sent maintenance up right away.

Front desk attendant was super nice and helpful. The hotel smells clean in the hallways but the room smelled like people had smoked in there before. It was hot and humid, at first, but when the AC kicked in it was ice cold and stayed that way all night. A few guys were sitting outside in the parking lot drinking beer for hours on a work truck and it gave creepy vibes at night.

The room was clean. When the tv did not work they switched us to anther with a hassle. The breakfast had many options.

The location was convenient and our room was excellent. Breakfast was included and offered a nice variety including coffee made with freshly ground beans. We enjoyed the pool - even in mid-November! The staff was friendly and efficient. We'll stay there again!

Breakfast was one of the best complimentary breakfast I've ever had.

Room was only made partially and beds were no made during our stay

Excellent place

We had a wonderful family & friend getaway. The view of the lake was wonderful and access simple and easy.

The first one we checked into stock so bad when you’re open the door there was a strong odor came out of the room. None of the housekeeper spoke English, so they were unable to understand what I was trying to explain to them. I ended up going back downstairs and talking to the guy that was the receptionist. He was a bit impatient and didn’t seem really to Care gave me another key to another room which smelled just a little bit better, but it’s still stunk. The towels didn’t appear to be very clean. They were a dingy white. I guess the only thing fair about the place was that didn’t charge a deposit which they wouldn’t have deserved anyway with the way the room smelled. They didn’t even provide us enough towels for two people. It’s not a place. I would recommend I wouldn’t stay there again.

Check in was prompt staff was friendly, overall great stay

Staff was not polite

Everything was great

Room was clean, hotel quiet, most staff friendly and helpful. We only had issues with one staff member and it was more about her attitude. Overall I would recommend

This hotel has been here for many years! It’s in a great location near restaurants and shopping

We have stayed here several times and have never had any major issues. It is quiet and bed is comfortable.

we love the place and staff really friendly!!!

The bed was super comfortable. Would stay here again.

Great staff and good price

Beds were very comfortable. Checkin was fast. Safe in room. Breakfast was omelette, sausage etc. Just a great hotel!

only bummer was about 20 minutes after I got to the pool, someone came to shut it down bc it was too green. I specifically picked a place with a pool to enjoy the hot day. other than that, it was great!

It’s clean and convenient for dining and is very safe

I stayed and worked remote in the larger area king bed room. The bed was very comfortable and room offered plenty of space. I’m not sure how the WiFi strength was because I brought my own T-Mobile 5G WiFi tower, but that signal was great. Breakfast was very good, and so was the staff! I will stay again and I actually reserved this hotel for a future stay this coming mid August 2025.

The young girl, name Skylar was so very very polite and very helpful