Best Western Cedar Inn

The people that checked in directly after us immediately checked back out because they had bedbugs in their room. We looked all over for bedbugs, and did not see any in our room, but we could see daylight out of the crack between the door to the outside and the door frame. The bed flipped up, kind of like a hideaway couch. Anytime you laid your head back too quickly on the pillow the legs of the bed at the bottom of the bed came off the ground. I am not overweight so that was not the issue. They also did not have any towels at all available. AT ALL. Mind you, we were there a very busy weekend, but there shouldn’t ever be that many major issues with a stay at Best Western. Especially when you are paying as much as we paid. Definitely a no from me ever again.

For a last minute stay. It was amazing. Had issues with our AC at home and our landlord paid for us to stay here. If we had to stay at a hotel in Cedar Park again. It would be here

For a last minute stay. It was amazing. Had issues with our AC at home and our landlord paid for us to stay here. If we had to stay at a hotel in Cedar Park again. It would be here

Nothing. Rude, unprofessional staff. Dark, damp rooms that smell like cigarette smoke.

Nothing. Rude, unprofessional staff. Dark, damp rooms that smell like cigarette smoke.

Me gustó personal agradable muy buena atención trankilo y todo limpio

This Best Western was located close to where the Austin Steam Train Depot is. The breakfast wasn’t that good. It would have been better if there was a better selection.

This Best Western was located close to where the Austin Steam Train Depot is. The breakfast wasn’t that good. It would have been better if there was a better selection.

Not in an area that I'm use to staying, located between strip mall shopping. Caught off guard bt the individuals sitting under tree outside of property. The staff was nice and helpful. For a 1 to 3 night st

Good and well maitainsed. Liked

There were bed bugs and the gym was a storage area with boxes

The staff was very friendly and helpful when answering questions.

L

From check in to departure staff made our check in quick and easy The room was easy to access and clean

The room was easy to access and clean

So bad from outside that I did not go in with my child

Exceptional

The place was nice, although a touch on the underwhelming side. It had an older hotel feel to it, and it did notably lack plates and utensils despite having a microwave. Other than that, it was pleasant. We personally didn’t partake in the breakfast, so I can’t comment on that.

Ice machine broken, a few roaches in our room. Room was good

The first room given to me was smelly, then the room I was moved to was on the second floor and there’s no elevator. I had to take my heavy luggage up myself.

Property is well maintained. Staff is friendly. Channel options are very limited. WiFi requires extra authentication not explained on checkin. Lobby phone a constant “busy” when called from the room phone. Good place to sleep; communications challenging. Solid 4 for the price.

Very old motel but kept very clean and the staff were amazing!

Nothing I got charged twice before checking in and couldn't get a refund

I got charged twice before checking in and couldn't get a refund

This stay at the best western cedar inn should be priced WAY under $40 per night. First of all it’s not a clean motel by any means, secondly it should be advertised that they have a roach infestation, they should advertise the TRUTH with a reasonable price tag. There aren’t any amenities at this motel, and my family and I don’t want to eat breakfast at a facility with roaches and ants everywhere. The price tag should reflect how poor the property is, and just destroy the entire “pool” area, the water has no chlorine, it’s GREEN! Parking is super tight, but it’s free. I’m disappointed, disgusted, and dissatisfied with the stay. The only positive thing to say is the water in the shower is HOT, and the pressure is good. Do NOT stay at this property, keep driving a couple miles down the road to the next hotel.

Helpful staff, clean place with a refreshing pool.

This was a nice and easy stay.

Staff was very polite and my room was amazing

Very quite and comfortable.

Location was great, room was clean, bed was comfortable. Internet was spotty.

Location was great, room was clean, bed was comfortable. Internet was spotty.

Close to everything Pool was discolored so we didn’t get in ( only reason we booked here was to swim). Staff went in room when do not disturb sign was on the outside and put it back on the inside. We put it on for a reason when all our belongings/food is in our room we do not want anyone in our room. Small black bugs in bathroom and in sink

Close to everything Pool was discolored so we didn’t get in ( only reason we booked here was to swim). Staff went in room when do not disturb sign was on the outside and put it back on the inside. We put it on for a reason when all our belongings/food is in our room we do not want anyone in our room. Small black bugs in bathroom and in sink

I liked the bed, the pillows, the tv and the air unit was quiet. the door had a gap at the jam, but was not a problem

I liked the bed, the pillows, the tv and the air unit was quiet. the door had a gap at the jam, but was not a problem

This place is great

High traffic area. The motel was a little older, but is well kept.

Staff was great. Actually, one of them found a case I had left out where I unloaded, with important papers and a computer. He brought it in and set it behind the counter. When I asked if someone had found it, he brought it out, showed it to me, and asked me for ID when I claimed it. I was very grateful.. High traffic area. The motel was a little older, but is well kept.

Breakfast was poor quality and very sparse One morning they were out of coffee. A/c unit was noisy and couldn't cool the room.

Cl

Very clean and comfortable stay.

Pool was a swamp and room smells like mold

Absolutely the best stay I've had staff was great, very helpful friendly and were very understanding when I was having issues with my card, the bathroom and rooms were spotless, pillows were soft and comfortable and the beds were on comfy clean . Pool was the only down fall it was green

Exceptional

Hotel staff were very friendly and helpful. Breakfast was very good. Great selection of breakfast items. Room was very clean and comfortable. only complaint was the bathroom would not close.

Hard to get into the lot with location of hotel. Room was dated. Was what I had expected for the cost.

We had a pleasant stay. Comfortable bed.

Great service

Easy check-in and parking. The lobby looked outdated and cluttered. The room had adequate lighting, good shower preassure and functional amenities. The shower head had built up lime scale and the carpet had a couple of stains. Nice quiet area.

Clean room.

The supposedly hot food was cold, 2 days no yogurt in yogurt macine, no jelly put out had to ask for it, orange juice bitter, cold biscuits, just totaly unappetizing breakfast 3 days in a row.

Breakfast

Breakfast experience

Breakfast experience

The air conditioner fan was noisy during the night, needs fixing in room 105

The room was nice but the refrigerator was not working and then we had

Old rooms

Great staff clean room great value. I highly recommend this hotel.

It served its purpose perfectly as a place to sleep. My only criticisms are that the channels on the TV did not match the list of channels they provide, and one morning there was no meat available at breakfast. I mean it was not offered, not that there was none left.

No breakfast due to truck had not arrived. Guys in the parking lot gambling when we pulled in. Sitting in the road by all the vehicles

The free breakfast was nice

Walking distance to many stores/restaurants. Not nearly enough parking. We had to park in another parking lot and walk to our room. Our room had no towels and the tub was dirty when we called the office for towels, we were told they would bring some. After waiting 30+mins we had to go ask for them/get them ourselves. We will not be staying at this location again.

Check in was easy and fast. Felt safe in this area. Breakfast was a nice touch and appreciated

The only small issue was the room wasn't ready when we checked in so we went and ate and came back and it was ready

The AC was definitely working. That's a plus. Breakfast was just ok. The 1st room we were assigned, the bathroom light wasnt working. So they changed us rooms with no problem. Bit in that room, the lights in the ceiling werent working. We didnt change again because the vanity area and lamp lighys provided more than enough lighting for our needs. The bed was very comfortable and the lady wlrking the front desk was very friendly.

Friendly staff, and a great breakfast. The rooms need a heavy update though, the entire facility is quite run down. For the price, it is what it is but i

The Staff were so nice and helpful

Very nicely maintained location

Dirty room, stains in the carpet. Over priced for what it was.

Staff was courteous and checkin was great. The room lacked in providing adequate resources such as towels. There were only 2 large towels for 3 people. There should be a minimum of 4 towels in a double queen room. Also, the shower was not hot. I had to shower in lukewarm water and the shower curtain was way too short, so water got all over the floor. I would not choose to stay at this property again.

Location, staff, owners, amenities and amazing eats within footsteps.

VERY NICE

Not re

However the hotel does need some updates ans renovation. The fitness room was unaccessible with a sign that said their apologies but they were waiting updates. The floor still had carpet which due to cleanliness, germs and bed bugs should no longer exist in hotels. I also personally never understand a hotel room that doesn't have a coffee pot in the room as I personally like to have coffee before I go out in public. Most hotels these days do have some kind of coffee pot in the room.

The room was very clean to include carpets being done. It’s a great location near shopping and dinning. Would definitely book again.

Met expectation...satisfactory!

Everything was excellent

Reasonably clean and the staff was nice enough

The front desk people were very friendly. The room was just okay. There were only two large bath towels and no hand towels, washcloths or kleenex inside.

I was hoping to watch some HBO but was unable to get any cable channels at all on the television. The remote control was very old with faded lettering. There was no diagram with instructions for it but I went through every conceivable combination of buttons on the remote and all I could get were about a dozen non-cable channels. There was also no coffee maker in the room. ALSO: I called for a pizza delivery from a place listed in the room literature as being next to the hotel, but it was no longer there. After I bought some snack bars from the lobby, they crumbled apart when I opened the packages, were extremely sticky, had apparently melted at some point, and tasted old.

Short stay. Just a few hours to sleep after a hockey game. Very affordable and convenient. Didn’t stay for breakfast.

Front office staff was courteous, friendly, responsive all the time. Room was clean, bed was good, Room had a considerable smell, that's the only drawback i could see. breakfast options are very limited. Except the room smell, its a decent place to stay.

Friendly staff, nice room with good furnishings.

I didn't eat breakfast looking at what they were offering i wasn't interested. My only issue was the cleanliness of the room ...Hair was all over the bathroom floor behind the door bathtub and side of toilet.Check in was very easy the attendant was friendly

Yes

Clean room, was very luxurious. Good vibes.

Room wasnt the cleanest. Breakfast less than ideal. Would not stay there again or recommend.

Staff was very nice! Very friendly receptionist!

Room was clean, however there were a few small roaches.

Didn’t have breakfast

Clean convenience

This place has the BEST beds ever! The parking lot is smallish but the beds are so comfortable and the people that work there are so pleasant and helpful! I didn’t eat the breakfast so I don’t know about that but I will definitely go back just for the beds home away from home…….

The area around the hotel was truly sketchy, with homeless people camped out drinking under a tree.

The room was large and the hotel was fine. It is one of the oldest hotels in Cedar Park so it was just a little outdated. It was safe, clean and in a good location so for the price, I was ok with it not being as nice as some other chains.

Clean but room smelled like cigarette smoke. Staff were very friendly and helpful.

Awesome staff and location

Ery nice first desk lady..made my day

Thank you

Would stay again. Fast easy check in and free breakfast.

I did NOT stay in this hotel because it was uninhabitable. YET, I was billed for the entire stay even though I did not stay more than 5 minutes and I saw the room and the manager was there when I saw it and cancelled the room stay right then and there.

The bed sucks the TV sucks, no guide even the guide on ch 2 does not match the channel. The pool has a white powdery substance on the surface. Would not recommend this hotel to anyone else. Definitely never return to a Best Western hotel again.

The carpet is very stained and does not look clean. The water in the sink and bathtub does not drain-sits in the sink and tub.

Ok

Saw 2 roaches in the room. But overall the room was ok.

I was not able to make it in time for the stay at this hotel and wasn’t able to cancel the reservation. So I ended up paying but never stayed there.

Room has evidence of being refurbished once upon a time, Floor covering and other areas around the room not well maintained or cleaned.

Beware of bed bugs!!!

Terrible management

Room was great. Booked it last minute because previous reservation did not work out.

Everything was fine. The room was bigger than we thought Clean and Easy access since my Husband is Disabled I asked at the desk for a ground floor and there was No Problem.

This hotel is comfortable enough. The pool didn't look clean and the fitness room was closed. Looking in the window you can see nothing but boxes. Looked like it was used for storage. The main appeal of this hotel is the location. It was very close to the venue we were in Austin to visit. My main complaint came after the stay. I left two pair of jeans in the room. I called the next day and was told they weren't there. I know exactly where I left them. I realize it is my mistake, but still...

Enjoyed the stay

This was a great little hotel. Great and safe area. We just needed a place to sleep for one night but wanted near our event. This was perfect. The swimming pool was dirty but everything else was excellent. Great price

This location is dated, room wasn't the cleanest (also bugs), pool didn't look clean. The staff was nice and free breakfast was good. Loud stuff going on at the train yard at 2am..Hotel did the job for a quick stay.

ROOM WAS GREAT!! MY only concern was the air conditioner making a engine roaring sound most of the night.

Train station is one Block away trains leave their engines on for hours

The place looks like a motel.

It was a good experience. The room was clean, and the hotel was near a lot of conveniences. The only issue was that the drain cover in the tub was broken, so I had to keep it open by sticking the soap (unopened in the packaging) between the tub and the drain, which worked fine.

The parking lot was really small. Spaces were small and no matter where you parked someone was going to hit your vehicle with their vehicle doors. I asked for a downstairs room when I booked because I was with my mom and godfather who can not do stairs much due to disability. We were given an upstairs room and told it was the last one available. The room was nice but would not stay here again.