Hampton Inn & Suites Ft. Worth-Burleson

This hotel is very well maintained. Truly one of the cleanest hotels I’ve been to. We enjoyed our stay.

I really like everything! From the warm and helpful staff to the comfort and cleanliness! Can’t say I have anything to complain about other than that fact that leaving a good review puts me in jeopardy of getting a rm with ease

I appreciated the bag with bottled water that was given upon check in. Cute bathroom and room. Loved the pretty headboards. Nice breakfast in the morning.

Nothing at this time. Thank you

Nice place and all was good. A bit pricey though.

Pillows bad

Pillows bad

Great stay

Great staff!! Very kind & helpful.

Central location around the stores

Central location around the stores

I called customer service and spent over an hour on the phone before a supervisor found us a room at the Mansfield location. We packed everything, loaded the car, and drove to the second hotel, hoping the problem was resolved. Unfortunately, Room 108 at the Mansfield location had a strong, unpleasant odor as well, similar to fish. When I returned to the front desk, another guest was there complaining about the same issue in his room. We were each given Lysol spray and told there was no other solution. After relocating once already and being exhausted, we had little choice but to endure the room until morning. Nothing further was done to address the problem. To make matters worse, by 7:00 a.m. the hotel had already run out of eggs and sausage for breakfast. Having problems at two different locations in one stay was extremely disappointing. The biggest concern was not only the condition of the rooms, but the lack of an appropriate solution when the issues were reported. Guests should not have to relocate to another hotel only to encounter another unacceptable room and be handed Lysol as the solution. I do not recommend it!

Free breakfast and the indoor pool was a plus My first night, the AC in room 419 was horrible. It didn’t get colder than 76. I was there for work and that was not the quality sleep I needed. I brought this up to staff up front on my way to work and they got a new room for us once it was available. Thank you!!

Free breakfast and the indoor pool was a plus My first night, the AC in room 419 was horrible. It didn’t get colder than 76. I was there for work and that was not the quality sleep I needed. I brought this up to staff up front on my way to work and they got a new room for us once it was available. Thank you!!

We were greeted by a cheerful and friendly staff each day. However, the hallways to the rooms were not air conditioned, the bathroom door in #205 did not close completely, we could never get hot water from the sink, and it was difficult adjusting water temperature in the shower. Breakfast staff was friendly and kept area very clean and neat, if only the food could have been hotter.

10

Everything Nothing

Everything Nothing

We will surely stay there again God bless all

Staff very friendly and helpful.

Staff very friendly and helpful.

Great location near multiple restaurants, several in walking distance.

Breakfast was good. Exceptional front desk service!

Breakfast was good. Exceptional front desk service!

This hotel and staff was amazing and very friendly.

very friendly staff, are Hilton members so had a nice welcome message on the TV in our room, spacious and clean rooms; bed was firmer than I like, need updates on the pillows; would recommend, close to venue of event in the area; had our friends on the same floor as us

Loved everything except the breakfast. It was only ok

Everything was clean and well maintained.

Distance and location to area N/A

Distance and location to area N/A

We loved our experience here and will stay at the Hampton inns again

I wanted a muffin, but there were gnats flying around in the pastry box.

I wanted a muffin, but there were gnats flying around in the pastry box.

The stay was great. Room was clean. Staff was friendly and helpful.. Breakfast was okay.

Very nice & bright!!

Super bonita la habitación, muy comoda y limpia.

A bit expensive for facility.

A bit expensive for facility.

Excellent location off interstate 20. Extremely clean and friendly. Good selection at breakfast except there was no one there to help us with the toaster or to refill the decaf coffee.

Everything. Great location. Very clean. Nothing.

It was a very an excellent stay. Me and my family love it

Everything was good til find out our little boy (1y) feet were dirty form the carpet not been taking care / clean of!

Service/staff was great

This was perfect for my family. Good amenities and the staff was really friendly with each interaction we had. It was clean and the beds were comfy for hotel beds.

Perfect location and restaurant choices nearby.

Room was clean and staff was helpful

Everything was perfect but it stayed 67° in my room. I couldn’t change it in the wall. Lowered the temp twice on the unit. Managed to get it to 69° when I woke up the next morning. I like it cold but whewww!

Didn’t stay for breakfast! It was a convenient location. Quiet night.

Our stay was very good. However, the air conditioner was extremely loud. When our room was cleaned, some dirty towels were left & coffee, creamers were not refilled in the room. Also, lotion was empty. Overall, the hotel was nice & we would stay there again.

Our stay was very plesant

Amy st the front desk is amazing! She is so nice and friendly! The breakfast was good. The rooms were nice and clean. The shower grout found yes a refresh but overall a great stay

Yes

Was a pleasure again to stay here. Such helpful staff

The staff were all very welcoming and helpful throughout my visit.

Front desk employees were great. Michelle in the dining room is fantastic....you need to keep her around as long as possible! Matress and pillows were a little bit uncomfortable. We come every couple of months and you always take good care of us.

Great stay

Everyone was very nice and always was there to assist.

Amazing home and view.

Everything was wonderful. The staff were friendly and always available. The breakfast was amazing and a great variety each morning.

Nice rooms, friendly staff, easy in and out. Great breakfast.

Rooms were spacious and clean.

Top notch hotel, you probably can stay elsewhere for more $$$, but you definitely won't stay better! Right on the river, valet exceptional, room service quick and prompt, breakfast good. Smooth chk in/out. Located close to Ft. Worth and San Antonio right down the road.

Stay was nice,safe, and convenient with many places to eat and shop around.

Not spotless, but clean.

They were so kind to let us check in two hours early so we could get ready for an early afternoon wedding. The room was spacious and everything was ready to go for us!

The front desk representative Sonya was amazing. She welcomed me when I walked in. My room was ready. She showed me where all the amenities were, and gave me information on breakfast and surrounding area.

We mentioned a wake up call but never gave the front desk the time and after we got settled in our room, they called just to make sure and I thought that was very nice. I made other arrangements for a wake up. Call in the meantime. Just an adult touch that was nice.

Rude desk help.

Reliably clean hotel

My stay was on a week day so not sure if it gets crazy on a weekend but it was peaceful How ever id like for them to offer coffee 24hrs not just 5am for the people that work earlier then others Overall id bring the family for a stay 💯

location is ideal

Bed was very comfortable room was clean, plenty of towels but the soap dispensers in the shower were all empty and the towels were like cardboard. The TV remote was a bit confusing to figure out.

It was good

Room was comfortable and Hotel is in very good condition. You need to be aware of the $75 fee for a dog! (it is posted on the hotel detail information but I didn't see it and it was a big disappointment). We got a room in front of the elevators, which is not great when you have a dog.

Breakfast was included, a great perk!

Easy access to I35 and lots of restaurants.

Breakfast and the staff was great!!!

it was very convent for me every thing there

Everything is clean. Everyone is nice and helpful. We will start looking for Hampton Hotels to stay at when we travel.

Pet friendly and good grassy areas for dog breaks. 2 poop can stations. The baggies needed to be refilled the 3 days I was there.- I suggest. You bring your own baggies for pet litter.

Property and room was clean, staff was friendly and professional

Nice hotel weak breakfast

Perfect!! Couldn’t have asked for a better stay. Nice cool room. Slept great. Had everything I needed. Great location. ♥️

Great place to stay… feels more expensive than it is. Will visit again. In town for business. Great place to stay… feels more expensive than it is. Will visit again. In town for business. Great place to stay… feels more expensive than it is. Will visit again. In town for business.

ok

Very nice customer service. Beds are very comfy. Breakfast and coffee were delish & a good way to start our AM.

Great place to stay for and excellent value! The staff is great and welcoming! Thx Hilton!!

Very clean, easy to work with, and simple check in process!

That alone made my stay uncomfortable. The cleaning crew was done for the day so we cleaned it. They didnt have another room with 2 beds so we had no choice.

Enjoyed the property very much

Staff was very friendly and welcoming.

Great location

Great service, delicious breakfast. We would def stay again

Everything

Front desk staff was friendly.

Attentive staff.

Very clean and safe, and local restaurants to walk to.

Super clean. Comfortable stay. Staff very nice, helpful, & accommodating. Would definitely stay again!

I liked how convenient it was to everything and the friendly staff.

We've booked multiple stays at this hotel, and we've had great experiences.

Awesome room

The staff was great. The hotel property was fine but it might be time for some renovations.

Very accommodating with late check out. Been at this hotel 3 times now and will be back

My room was clean and the gym was always open and that is great

Everything was great besides the upstairs guest, they walked around the room the entire night until 7 AM.

Everything was great and front desk was very helpful and polite. Loved the fact that I could open the door with my phone!

I would definitely book at this hotel again we were treated very well n were even let us check in early since we were from out of town for the girls soccer tournament which they all stayed they as well

Room is excellent, very clean. Front desk was friendly and efficient. Loved that Cracker Barrell was a very quick and safe walk.

Great room. Clean and comfortable. Customer service is the best here. Highly recommend this hotel to anyone. I even left behind my Beats headphones and they called right away and I am having them shipped to me. Thankful for the honest employees.

Great stay. Closr to everything

Great location, great food and great staff!

Sonja, front desk, wast great. Very personable and helpful. Also checked how we were doing when we returned from dinner.

My first night was awful, I had to file a complaint with front desk the room above mine sound like they were running and stomping all night The second night the clerk at the front desk was so ugly. I needed a handicap spot to park and get my son out of the vehicle with his wheelchairs she told me to park on the backside in VIP I asked how will I get him up the side walk on the back side of the building which is very dangerous. My experience here was awful. I was never compensated for my inconvenience. I will be calling corporate to take this further

Wonderful and clean!!!

The bed was very firm, but everything else was excellent!

The TV is Roku and I do not know how to use it.

Desk counter concierge was absolutely excellent. Friendly, personable, accommodating and generally made us feel good about choosing Hampton Inn. She was phenomenal.

Great stay… clean, friendly staff, great breakfast.

The only thing I did not like was the towels for showering were very rough and stiff.

Friendly staff. Very helpful when we left something in the room. We will definitely book there again.