Best Western Plus Burleson Inn & Suites

Exceptional

N/A

Convenient

Exceptional

Overall ok

Na

Exceptional

This hotel actually smelled amazing when you walked through the door! Everything was very clean and up to date!

Spacious rooms. Front desk staff were very friendly. Breakfast was good, just your typical hotel breakfast. Quiet. Easy location to find. Plenty of parking. Only negative comment is there was build-up of dirt and whatever on the floor at the corners of the tub.

Quiet with easy access to everything in town.

Exceptional

Hotel was nice and clean room suite was a decent size. Buffet breakfast was good overall very nice hotel

Great place to stay, great location

It was very clean, and the staff was very friendly and helpful. Breakfast was great. Quiet location. The bed was very tall. This can be a problem for short people.

It was very clean, and the staff was very friendly and helpful. Breakfast was great. Quiet location. The bed was very tall. This can be a problem for short people.

Everything was absolutely perfect for our stay!

Our stay was perfect. Clean room. Great staff. Would recommend

Clean room, loved the bed!

Clean room. Helpful staff.

First day only change towels and emptied trash bed stay the same we left in the morning

The staff was excellent but the room had a bad smell

The excellent service

Was a really nice quick stay.

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X

Good

Good

Nice and comfortable Breakfast was decent. Could have been a little better

Clean. Well-maintained. A bit tricky to find coming from the north on I-35W

Clean. Well-maintained. A bit tricky to find coming from the north on I-35W

Nice and comfortable Breakfast was decent. Could have been a little better

Didnt have any issues. Stay was good...only 1 night.

Bad

I still haven't received my deposit back from the first night I stayed but got the deposit for the 2nd I don't understand it... So I paid 270 for a mediocre room I can't understand it

the beddings Free? lol

the beddings Free? lol

I liked having an indoor hot tub. However it could have been much cleaner. When I reported that it needed to be cleaned, the staff said it was clean. I never got to use the breakfast, since it ended at 9am and I could not get to it that day early. 10am would have been good for me. My room was fine.

Superb

Also, one staff member was very rude that worked in the morning. She yelled at me because I attempted to get breakfast at 6:35 AM. It was scheduled to open at 6:30 AM. She said everything wasn’t ready yet. That’s not my problem as I had to get on the road to continue my trip. Would not stay there again.

Very friendly staff and had no problems.

Big room but nothing fancy. Never stayed at a Best Western that wasn't decent.

The night clerk checking us in was very friendly and helpful. The staff in the breakfast section was not helpful and distracted on her phone. The front desk clerk was not helpful, could not provide me with a receipt and was on her phone as well.

Breakfast could use a little help.

Excellent staff, clean room, close parking and a good breakfast!

I was surprised about the $100 amenities fee. Most I have ever paid was $50. Th we e is a hold on my card for more than 72 hours. All in all, very good stay.

You booked me at the wrong motel and I couldn’t get a hold of nobody. I’ll talk to a robot and can understand what the hell is going on. I had to run another motel room in the right town so I had to pay for two motel rooms. I still ain’t able to get a hold of nobody. I wanna talk to his machines now.

Front desk Priscilla was unnecessarily rude to my husband. We needed some towels, and she kept asking why and said we needed dirty ones to get ones, the hoodie keepers came into the room and cleared trash and dirty towels and someone else came by later but my son was napping so I told her we didn’t need the cleaning but was unaware she would’ve replaced the towels the other lady had taken at the time. We noticed when we showered later in the evening. Other front desk heavy set Blonde with hair pulled back tight acted weird when I told her some pool water was in the elevator. Other front desk people were present but all kind of awkward, need more people skills.

Friendly stsff

No comment

Stayed for 2 nights. Everything we expected and needed.

The room did have a funky smell when we walked in. We stayed in room 211. Suggestion add more outlets on the sides of the bed or on the lamps. Our stay was good. Thanks!

Muy lindo hotel

They charged us an early check in fee. We were early but I’ve never been charged an early check in fee before. The pool is very small. The gym smelled funny. But it was fine, a perfect place to crash for a night.

A clean place to stay.

Hotel was nice for a budget property. Room was clean, big, super hot water and good water pressure. Cold fridge and good bathroom amenities. Staff was courteous. I'd stay here again.

Thank you, the waffles were delicious. The eggs not so much.

I would not recommend this hotel to anyone. It was not worth what I paid for the room. I have had a better experience from a one star motel.

We loved the breakfast especially the mini waffles. I only wanted 1/2 a waffle and the mini waffle maker was a great way to customize my amount.

Clean well kept property. Friendly Staff would definitely stay there again.

Great hotel and very clean. Will stay again if I’m in the area.

clean room

Was good

it is a nice place for the price

Nice property and wonderful location.

Great 5 stars

All very clean.

Flea infestation in the hotel room has greatly affected our pets who had no fleas before staying here. Will not stay there again.

Good service

Breakfast was good, clean room, friendly staff

..

Room was very clean & spacious. Beds were super comfortable. Breakfast was convenient and lots of options.

Good breakfast, quit room. Easy access to area restaurants

The rooms were clean, breakfast every day, clean towels, etc, friendly and accommodating staff.

Breakfast was good.

the breakfast menu could be improved. The bathroom towels could be better - they were too rough and threadbare.

Nice place to be

Breakfast was great!

Staff was helpful. Room was clean and comfortable. It was also spacious. Complimentary breakfast was very nice indeed, with a variety of hot and cold foods in good quantity. I would definitely recommend.

Rooms were ok. Nothing special. Beds seem a little small. Staff was great!

Breakfast was ok. We only ate Saturday, but it was good and fresh. The property was clean and staff were very friendly and pleasant. Our room was comfy and clean. No pests seen. Parking was easy and plentiful! I would stay here again!

Breakfast was a little more limited than other hotels we had just been to (no pot of oatmeal, just instant), but still offered scrambled eggs and ham and other things. This hotel is pretty close to a major freeway so noise is definitely a factor to consider if you're a light sleeper.

Clean room and great staff. Easy walking distance to Miranda’s Mexican Restaurant

Place was a great stay all around, welcoming, friendly. The amenities were nice.

It was a decent spot

Room has a diesel mechanic smell to it and I was woken up by front desk at 7am after checking in late the night before because the signature pad didn’t capture my signature. Not staying here again for sure .

Prefect stay everything was clean and organized.

Parking is full but I would say that just shows how great this place is! Pool was clean and ready to use it’s indoor but not heated. The suite was clean with no issues. The breakfast area was very well stocked and clean. We stay here every time we are in town and will continue to do so. Staff is nice and will greet you as soon as you walk in 😃

This hotel is spotless and the staff was 100/10 wonderful. The guy that checked us in was super friendly and welcoming. Also, My husband lost his AirPod at the pool. I asked the desk if anyone turned it in. The lady at the desk said no but that she would be closing the pool soon and she would look for it. Well, she found it in the jacuzzi and called us that night to return it. Very grateful that she went the extra mile for us. Fantastic customer service all around. We will be back for the next gymnastics competition.

Room was spacious and very comfortable.

Very clean and quiet great price

Room was not clean. Sheets were not clean. Still have yet to see my $100 deposit I was charged before looking at the room. They want to charge someone a $100 deposit before they even see the room.

The staff were really friendly

Everything the amenities customer service and the cleanliness it was all amazing

Everything was great

Good condition but no soap in dispenser in shower. And went down to swim the next morning only to be told the pool didn’t open until 9:30. Yet the pool doesn’t have a lifeguard or any reason not to be open at least by 8 am. Disappointed

Good

Great room for price!

The breakfast was decent, but they were very slow on refills for the eggs that ran out. The rooms are very clean and the staff is very courteous. The mattress for the bed could be a little bit better. It’s a little cheap.

We stay here each time visiting our daughter and family, it’s convenient, rooms are large and it is easy access to interstate

Very clean and staff is wonderful

Everything eas good, except for the breakfast

Room was very nice.

room was clean, staff was very gracious and friendly

Great Place

Always enjoy our stay here

clean room

STAFF WAS GREAT AND ROOMS WERE CLEAN.

Our room felt nice and clean. There's was nice, clean and comfortable.

Great place to walk my dogs

Clean room, comfortable bed and great water pressure in the shower. Would stay again.

The room was very nice and clean, the bed was veey comfortable

Breakfast was hot and fresh

The hotel was very difficult to find. It is off the main area of the highway. The staff was very friendly and welcoming tho.

We enjoyed our stay, room was very clean. Good hot breakfast and scenic walking trail.

Quick checkin. Comfy room. Clean. Quiet

Clean room, friendly staff

The manager is grumpy and talks to you as if you were 2yrs old. We also requested a wheelchair accesible room and my wheelchair did not fit past the door. Overall I need a refund for the first week and subpar for the. Second week.

The hotel was clean and the staff friendly. The room was large and the bed was comfortable.

Beautiful, clean hardwood floors. Huge full size mirror in closet door made it more spacious and excellent to have for getting ready! Nice breakfast all fresh and better than most. Friendly staff that made you feel welcome.

Room was very clean. We arrived late at night and booked it last minute. The lady at the desk was friendly and informative. At breakfast the food was exactly as expected for free breakfast. I would definitely stay there again if I was passing through.