Hampton Inn & Suites Austin South/Buda

M/a

It was great!

Building was very hot. The rooms were OK ice machine on the fourth floor wasn’t working at all when you walked into the hallway you were hit with the humidity in the room itself when I went to put my clothes on they felt damp with humidity, even though the AC in the room worked OK it just didn’t pull all the humidity that was building in the fourth floor property needs a closer look from management

Very clean and fairly priced. Outdoor pool would be nice as well

The staff was very courteous and helpful the property was clean

The personal was great. The carpet in the rooms needs to be replaced. They are extremely dirty! The bathroom door didn’t close.

Very good

Room was clean. Staff were very helpful

Very enjoyable stay

The hotel felt smoggy nice location Ice hotel just needs a little remodeling Location

We’ve stayed at this Hampton many times and it’s always a pleasant stay with clean comfortable rooms, good rates and a good breakfast……will be staying again in the future!

Breakfast was standard fare. Smoker room with sheers that were shredded because of the nicotine stains, tub faucet that was plumbed backwards hot/cold that would not stop dripping, and AC wall thermostat that was not registering correct temperature (as compared to unit digital temperature).

Breakfast was standard fare. Smoker room with sheers that were shredded because of the nicotine stains, tub faucet that was plumbed backwards hot/cold that would not stop dripping, and AC wall thermostat that was not registering correct temperature (as compared to unit digital temperature).

Stayed in a first floor accessible room. Some of the trim was worn, almost like a small dog got bored and had some fun. Room in general in need of a refresh sooner than later. Will stay again as the breakfast is one of the better ones in the area

The entire stay was great except for one major issue. Check out is 11, at around 845-9am the cleaning lady knocked on and open our door at the same time while saying housekeeping. 5 seconds before I was standing near the door naked having just get out of the shower. Our dog got out of the room and she scared my wife. Our DND sign was on the floor when we looked afterwards. That lady then knocked on and open our neighbors door waking them up. Either wait till after 11 or ask the desk who has checked out at that time.

The door to our room would not lock. We were given another room and unfortunately, that door also would not lock. We kept the room as they had no others. The employee was very nice and gave us enough points for a free nights stay at another time for our inconvenience.

Very good

It was ok not the cleanest, it’s definitely going down hill.

Pleasant

Superb

Rooms are outdated and needs updating.

Good location and staff was very nice and helpful. Room was clean, pillows were ok but not the greatest. Breakfast was good. I enjoyed the coffee, but no de-caf option for my wife. She brought her own and made it in room. Nice location, but could use some maintenance, especially in dining area that has visible loose panels and wood trim damage. Overall we enjoyed it and will stay there on next visit.

I’ve seen this property at least a dozen times in the last couple years it’s not being maintained very well it seems to be being ignored by the owners. One thing I will say for breakfast is always good girls were down.

Very good

I liked the front desk complimentary touches. The to go bagels, brownies, lemonade, teas & coffees were great. I also love the pillows. The room seems so outdated like the late 80s & early 90s. The room smelled like mildew & musk. I took my allergy medicine. The breakfast was not as good. The scrambled eggs were sitting in a little water, the bacon was chewy like it was microwaved….The room floor carpet was dingy & old, the ceiling was patched with spots of paint, the tv was the basic cable with no channel guide having only the long community channel guide that you have to wait to see what’s on channels. A lot of upgrades need to be made. I wish there were smart tv access with streaming options. My room window view was the top roof of a building. I’m so disappointed with Hampton Inn. Reminded me of a budget motel in the room.

I liked the front desk complimentary touches. The to go bagels, brownies, lemonade, teas & coffees were great. I also love the pillows. The room seems so outdated like the late 80s & early 90s. The room smelled like mildew & musk. I took my allergy medicine. The breakfast was not as good. The scrambled eggs were sitting in a little water, the bacon was chewy like it was microwaved….The room floor carpet was dingy & old, the ceiling was patched with spots of paint, the tv was the basic cable with no channel guide having only the long community channel guide that you have to wait to see what’s on channels. A lot of upgrades need to be made. I wish there were smart tv access with streaming options. My room window view was the top roof of a building. I’m so disappointed with Hampton Inn. Reminded me of a budget motel in the room.

Perfect location and the indoor pool was a great add for my granddaughter. Location was perfect for anything you needed or wanting to do. Breakfast was good. Will definitely be staying there again.

Safe, clean Too firm beds, personal preferences

Safe, clean Too firm beds, personal preferences

The staff was amazing and the hotel was very clean. Will definitely be staying there again.

Great hotel, but pool water was freezing. Wish it was warmer or a hot tub available, but I appreciate it was indoors.

Hotel was clean, smelled clean. Room was great. We got the family suite. A lot of room, we got this hotel specifically for the indoor pool but to was too cold to enjoy at any time of the day. Not temperature controlled. We had other activities planned in the area but a let down on the hotel side. Breakfast was good, basic things and not a bad selection. Time was reasonable.

The room was okay. Seems like it had a musky smell, and the carpet may have been wet. Stay was fabulous!

We very much enjoyed our overnoi

Have always felt Hampton Inns were a safe choice. This one is definitely showing its age. The original room we were assigned smelled so musty that we turned around and went back to check in asking for a different room. The second wasn’t much better. The next morning a roach crawled out of a crack in the shower tile during my shower. Luggage smelled moldy for days after the stay. Place is in desperate need of a renovation.

Love the way Cynthia communicated

Fabulous stay. Wonderful staff

I ordered the room after a night of drinking to keep from driving or sleeping in my car only to find out I wasn’t allowed to check in til 3pm Sunday. It was about midnight when I purchased the room and the front desk lady was not very nice to us. The front desk lady

Staff were very friendly and the location was close to food, shopping and other amenities. The breakfast buffet was smaller than some hotels I’ve stayed at but items were fresh and had some changes in the available options over the three days I stayed which helped it not get repetitive. The a/c unit in the room had a very loud clicking noise when it was running that made it difficult to sleep with it being on and too hot to sleep without it. The interior handle on the bathroom door was seized up and could barely operate to the point my 12 year old son and I just left the door cracked instead. The tv in room would turn on but the controller did not seem to connect properly but that could’ve been operator error as well to be honest.

Staff were very friendly and the location was close to food, shopping and other amenities. The breakfast buffet was smaller than some hotels I’ve stayed at but items were fresh and had some changes in the available options over the three days I stayed which helped it not get repetitive. The a/c unit in the room had a very loud clicking noise when it was running that made it difficult to sleep with it being on and too hot to sleep without it. The interior handle on the bathroom door was seized up and could barely operate to the point my 12 year old son and I just left the door cracked instead. The tv in room would turn on but the controller did not seem to connect properly but that could’ve been operator error as well to be honest.

I ordered the room after a night of drinking to keep from driving or sleeping in my car only to find out I wasn’t allowed to check in til 3pm Sunday. It was about midnight when I purchased the room and the front desk lady was not very nice to us. The front desk lady

Great room with cold A/C! Beds are very comfy. Cynthia and Anthony at the front desk are very helpful and got us everything we needed and helped with dinner suggestions. The daily breakfast was hot and yummy and had options for everyone.

The room was dirty, toilet was clogged and i woke up with bug bites on my legs. When i went to the bathroom in the morning cockroaches scattered when o turned in the light. The worst Hampton Inn I’ve ever stayed in. The entire hotel smelled like chemicals.

Very clean and well maintained. Staff was awesome

The place is way overdue for renovation. Carpet was ripped stains shower was stained. Run down property. Wont stay there again. The room smelled musty!!

I had a very pleasant stay at this hotel. Everything was very good in all aspects, including the cleanliness, service, comfort, and overall atmosphere. Free parking was very spacious. The staff were friendly and helpful, and the room was well maintained. I also really appreciated the complimentary breakfast, which was a great added benefit and made the stay even more enjoyable. Overall, I had a very good experience and would be happy to stay here again.

Beds were not as comfortable as usual but breakfast was great. Also great location although with the highway construction makes it a little difficult to get into Austin

We enjoyed to stayed at hotel and very good breakfast and good Job staff and friendly too

Great room! Friendly people.

Great room! Friendly people.

First room the shower faucet wouldn't stay in place and kept falling so the water was scaulding. Also, our air conditioner leaked making the carpet wet, then stopped working. Moved to another room and the bathroom floor tile was broken and hazardous. The rooms were cleaned, just in need of repairs.

need smart TV in rooms

They can say something about it in the web site ,i Think

We like Hampton inns generally because the rooms are nice and the breakfasts are great however at the Austin Hampton Inn, our room smelled musty, like dirty socks, and the rug felt damp when walking on it barefoot. The beds were comfortable enough though. This Hampton looks like it needs a serious update. The staff was very nice

Very nice public area with TVs, work tables. Great complimentary breakfast with hot and cold foods. Ample free parking.

It was perfect. The beds are comfortable and the rooms are clean.

YES

Staff was very friendly and helpful. Room was clean. Breakfast was good but be early or you won't have much of a selection.

Parking was awesome! Staff super friendly. Breakfast was delicious! Hotel was beautiful and clean. We absolutely loved it! I loved that they have chocolate chip cookies as a snack. Flavored water or lemonade at the lobby. The rooms were beautifully decorative. Overalls we decided if we go to Austin, we are staying here and driving in from our hotel.

Good stay. Just outside of Austin but close to everything from South Austin to restaurants to shopping on South Congress and the Outlets.

The floor in the bathroom was broken tile in front of the toilet shifted back-and-forth. The tub Spicket spout was completely broken and loose in the wall. There were many unpainted scratched holes in the wall at the headboard. The lighting in the room was almost nonexistent. And the Texas flag was upside down the entire time we stayed there. We actually asked permission to put the flag in the right position.

This was a very comfortable stay parking was easy. The bed was great. The breakfast was very good and not the usual old fruit and bad waffles. The light is good in the hotel and best of all the pool was very warm. Staff was very nice.

Great property

Staff members were friendly and courteous. Also, the breakfast was very good.

When we told the office again about fear of bugs climbing into our bags and not having another option , they offered garbage bags to keep baggage free of bugs . I would never recommend this hotel .

The room was clean and the front desk staff are friendly. I enjoyed my stay.😊

This hotel was close to a wedding venue and made my stay an easy one! Nice front desk staff. If you’re looking for a clean and quiet hotel for a basic stay, this hotel will do. Especially for the price. The hotel is in need of an interior facelift to be fair. But other than that, I was pleased with my stay.

Great staff! Had a pleasant stay.

No Jacuzzi in my room

Good location close to I35, close to multiple restaurants and shopping

Loved apples at basket near elevator great snack coming in and on way out. Appreciated this. Comfy bed nice staff clean room water. Spacious room. Great easy parking.

A very pleasant stay. We enjoyed the breakfast that they provided.

The breakfast had a nice variety to eat and even offered almond milk. The room was very clean and comfortable. Loved the sink, Mini fridge and microwave. Apples were placed in several locations inside, to add to a quick healthy snack. We will definitely return next year. ⭐️⭐️⭐️⭐️⭐️

Did not eat breakfast. Landscaping really needs maintenance. Concrete parking lot on east side needs repairs.

The staff was very helpful & friendly. The accommodations were spacious, clean, & linens were very soft. This visit was one of the very best experienced in over 50 yrs staying in temporary lodgings.

Nice employees, unfortunately my room didn’t have hair dryer but they got one for the next day. There were fresh flowers in vases but water had not been changed in days thus murky bad impression! I did speak to employee and desk and it was immediately taken care! Sometimes it is the little things. I normally done voice but if it my hotel I wouldn’t to know especially since it’s a simple fix at no cost!!

Everything was good from the room to the breakfast however when we came to check in for the check-in time of 3 pm the concierge person said our king room was not ready because they were very busy the night before. This is a hotel business that should have the staff to have the rooms ready by the check-in time for the next customers. We should not have to wait to check in. She ended up finding a room later but the unpleasantness if check-in was not what we were expecting.

Good breakfast, clean room, nice staff

I would NOT recommend this particular Hampton!!!!

Rooms felt older. They also felt very damp. Carpet felt wet and in the morning after we woke up everything felt damp in the room.

paid for a room with 2 queen beds, but upon check in, all they had available were rooms with a king bed

The staff was incredibly friendly, kind and helpful. It's time to refurbish the rooms but they were very clean.

A/C unit did not work, room besides dirty, had ripped carpet beds supported by 2x4 wood chops, coackroaches

Yes the room was cool and comfortable

The room was nice. Check in was horrible

Room was extra clean and the staff very friendly. Have used this hotel a few times in the last 3 weeks and it never disappoints it is always the same results. Clean rooms and friendly faces.

We notice that our room had an odor. My hubby opened the closet door and an even stronger odor cane at im if a mold or mildew. Over all our atay was awesome and the services provided by Diane and the evening gentleman was above 💯. No picures were taken.

The room smelled like mildew and the sofa bed cushion was so thin and uncomfortable.

Hotel and room are very nice….my only complaint has to be with the bed and pillows. Bed was extremely hard and uncomfortable….pillows were doe for and need to be replaced.

Hampton Inn and Suites in Buda was great, needed a little repair but nothing that was bad. Great breakfast, bed was comfortable, room was very clean. Staff was super, friendly and helpful.

When we arrived, there was a fan blowing in our room and the mold smell was so strong, we had to be moved to another room! We had requested a handicapped room which our original room was not but they did move us to a handicapped room which was clean but had multiple holes in the carpet and tile and caulking falling apart in the bathroom……the room also only had one small trash can….none in the coffee area of the studio/suite sized room, nor any bath mat in the slippery tub! I asked two different people on the maid staff for a trash can and bath mat and neither one of them spoke a word of English! When we went down for breakfast(6-10am), there was no breakfast to be had other than dry cereal and bagels/toast. It was 7:30am before any breakfast was provided and it was only limited! The 2nd morning was ok…..full breakfast! Although comfortable and clean, this hotel is in dire need of upgrading and staff that knows what they’re doing! Completely Unacceptable for the price of the Rooms!

Toilet was poor

I think more should be put into the property maintenance. The refrigerator was leaking and the carpet area in front of it was wet. We found out by walking across in socked feet. Other than that, the staff was excellent & eager to accommodate. They are the stars in this property.

Staff was not at front desk-had to wait for someone to come back

Nice place. Clean. Smell free.

This property needs updated in a serious way. From the cheap air freshener placed in the room, the room door needed replaced (chunks missing around the edges, outdated key entry, and lesser quality bedding. The hotel staff wasn’t impressive either.

Quiet and close to many businesses

Our stay was awesome, and we will definitely recommend this place again.

Great staff

Everything at the hotel was great. The only complaint I have is that hotels.com lists this hotel as having a hot tub. It does not. They do not list a hot tub on Hampton's website. Hotels.com needs to correct this. I paid a premium price to stay there expecting a hot tub.

every thing was broke in the room. faucet handles broke. water running in tube would not turn off. curtains broke has to use hair clip to close

Demasiado malo los colchones de la cama de muy mala calidad se undian al momento de acostarse las sábanas con mal olor y chiripas encima de las cama fue un asco de verdad no sirve

This property is a bit worn down but it was clean and staff was friendly and helpful.

The only thing that was unfavorable about our stay was that there was a large group of high school students staying at the hotel. They didn't quite have the proper hotel etiquette when leaving very early in the morning. Was continuously woken up by doors slamming shut as they were departing in the early am. Just wish we could have stayed on a different floor from them. Otherwise, the hotel was what we expect when looking for a room.

Excellent staff!

Excellent place to stay in Buda!

I stay at this particular hotel a lot. Always a good experience.

Updated decor in lobby and clean.

Clean, close parking, safe.

Exceptionally clean!

Great hotel, rooms are spacious, extremely friendly and helpful staff.

Great hotel! my wife left her watch in the room when we checked out. we called the hotel, they located the watch and placed in a safe until we can pick up. thank you Hampton inn!

Ok

The room had a mildew smell and the ac didn’t get cold. The room was outdated. But the room was clean and the bedding was comfortable.

I like to sleep in a cool room 65 degrees under a blanket but when requested did not get one. I had to sleep in a warmer ambient air than I prefer.

They are pet friendly and they were convenient to shopping and to our family

We originally booked this property because Expedia listed the suites with jet tub jacuzzis. However, upon arrival, we were informed that the property had been renovated and no longer had the jacuzzis. The front desk clerk, Megan, did her absolute best to accommodate us. She truly went above and beyond, which we greatly appreciated.

We live in Dallas, kids are in Kyle Tx. Wanted to celebrate, so the indoor pool was the deciding factor. Decorated the beautiful suite room and they loved it. It was wonderful. Everyone was so nice and the hotel was excellent.

In the room, the carpet is dirty and torn from use. The furniture was stained, and I wouldn't dare sit on it. The bathroom was clean, with plenty of towels. The bed was with clean linen. I got the most expensive suite and would have paid more for something better. The hotel needs to be refurbished. I would never go back. I never have left a review like this, but you should be aware not to waste your money.

Staff was extremely rude, didn’t check if I had a reservation.