Staybridge Suites Houston East - Baytown by IHG

Good

Staff was incredibly helpful to find the perfect room for our service dog away from noises. The suite was very clean, bed was comfortable and shower was great. The appetizer free get together was delicious make your own tacos and we never had to order dinner. Kudos to Stacy at the front desk for being g so polite, and helpful.

Everything was great, The room was clean, the breakfast was great. The host was not so friendly and helpful. Everything else was great.

Everything was great, The room was clean, the breakfast was great. The host was not so friendly and helpful. Everything else was great.

The cleanliness was amazing!!!! Nothing

The cleanliness was amazing!!!! Nothing

The rooms were roomy and I called it our home away from home. Just wish I would have known sooner how nice everything was we would have planned a longer get together. Nice pool and a sitting area with a fire pit We sat by for a while after swimming. A large group of people were barbacuing. Looked like they may have been having a family reunion. It's a good place for that. The staff were great, friendly and helpful

location It needs repairs, modernization, and better cleaning.

location It needs repairs, modernization, and better cleaning.

Exceptional

Very clean! Love the non smoking!!! It wasn’t super noisy which is nice! Space was great!

Exceptional

Great location and breakfast, we would definitely stay again. Just when you got off the elevator it smelled like throw up.

Great location and breakfast, we would definitely stay again. Just when you got off the elevator it smelled like throw up.

Nice and clean The room was hot. The air unit should be by the bed.

Nice and clean The room was hot. The air unit should be by the bed.

Friendly staff

Staff was great, everything was clean ND well cared for. Only small complaint breakfast could have been better!

The staff there are always polite and helpful. N/A

N/A

Very professional staff

Great

Exceptional

Nothing

The cleanininess the staff was amazing, laundry for guest , amazing comfortable beds, Nothing

The beds and pillows were super comfortable. The staff were friendly. Great outdoor area for sitting back and relaxing. Our AC was not working at all the first night, moved us to a new room which was great. During the night the AC was blowing cold but kept banging loudly.

The beds and pillows were super comfortable. The staff were friendly. Great outdoor area for sitting back and relaxing. Our AC was not working at all the first night, moved us to a new room which was great. During the night the AC was blowing cold but kept banging loudly.

First time to stay at a Staybridge Suites, and we were impressed. Very nice room. Free breakfast and laundry. We enjoyed our stay.

Yes everything was clean and the staff was super helpful.

Good breakfast

They had property safety officers patrolling the area which made for vehicle & personal assurance.

Everything was perfect except the bed was saggy

Our check in receptionist was very polite and helpful.

Nice hotel friendly staff.

We were greeted every time we came in the door. At time of checking the girl on the front counter was very nice and communicative. We had a fantastic experience

Everything you need is here, cleanliness, friendly staff and the coffee is always hot and a wonderful variety of breakfast! It never disappoints!!

Great stay!

Everything was amazing very clean safe and delicious breakfast every morning staff was friendly

Excellent stay. Comfortable room, bedding and accommodations. Buffet style breakfast was good. Free laundry, nice pool and outdoor area. Quiet environment. Guest services very professional.

This was my second time staying at this property, love the location, friendly staff, and very clean.

Loved the 2 room suite was a great fit for my family

It was clean, convenient, and comfortable

We liked having the extra room the suite provided and having the kitchenette came in handy when Houston shut down due to a rare winter storm for a day and a half. We liked the fire pit area and grilling area. The pool looked nice too. The free breakfast was enjoyable and 3 nights a week there was a social hour with a light meal. We really enjoyed our stay.

It is currently 8:15 PM and I am infuriated by response and treatment by front desk receptionist I will be fighting a complaint with Expedia and hotel management as soon as I can get a hold of somebody.

really good place to stay

Clean room, friendly staff

First time at a Staybridge, very nice hotel.

The rooms were very clean/immaculate The hospitality was excellent".

Really nice and clean hotel. We stayed in the 2 bedroom suite. Very spacious. I love that there was a kitchen with dishes and a full size fridge. Staff was very friendly. Easy check in. Lots of options for free breakfast. Staybridge suites is my new favorite. Family of 7 and we fit comfortably.

Everything was great! Comfortable beds and wonderful staff. Breakfast definitely could have been better. Not much to choose from and sausage links were very dry and unenjoyable. Loved our stay but they really could improve with their breakfast.

The staff was so friendly and hospitable. This hotel will be our go to when we are in the area.

Lovely staff

Pillows can be improved. Rough sleep, tangled bedding.

Best place to stay for the money beds are super comfortable and everything is nice and clean 💯

The property is fairly priced and the people are generally really nice. The rooms are great with a full fridge and sink, etc.

Amazing!! Super clean!!

This hotel treat my family and I the best way possible. They were very considering of our situation with the storm and even offered waving the pet fee for us. We loved it so much we extended our stay 2 more nights. Monday and tuesday they feed us dinner. This hotel is family friendly and I will recommend it to my family and friends.

It is my second time to stay there. It is very relaxing and I enjoy staying there. I would highly recommend it

Love the kitchen, size. Wish it was walk in shower not tub shower combo

Great place inside and out very clean and the bed was just right slept like a baby. Breakfast was good too. There are many restaurants and shopping places near the motel and all employees are nice and friendly.

This place was the best hotel we have ever stayed at. The staff was incredible, especially Christian the night attendant. We stayed in a suite,it had everything we needed and more.

Personal muy atento y amable

Yes

The place was nice for a quick place to stay and affordable. The rooms though have squeaky beds, has more of a motel feel then a clean comfy hotel. you can hear lots of noise of people coming in and out, lots of workers in this area stay in these extended stay places.

Great place to stay very clean and amazing service will definitely stay again in the future

Clean no problem

The rooms were so nice. Comfortable beds and everything you need. Will definitely stay again.

Great property. We stayed here when my sister got married in Wallisville and it was perfect!

Great hotel, with great value for the services they offer. I will be staying here on my next trip to that area, and I will suggest this place to my co-workers.

Got to my room and the A/C wasn't working. Called the desk and after 2 hours, multiple people, and having the unit replaced, I was able to actually use my room. It took another 2 hours to cool down to make it bearable. The room never fully cooled down. It was very hot outside and sitting in a warm room and not being able to relax for 2 hours was not good. Upon checking out the next day, the front desk said they couldn't do anything about it as I had booked through a third party (hotels.com). So, I paid for a room that was a little miserable. They couldn't move me as sold out. Nothing like paying full price for a room and getting a hot room in the Texas heat.

Worth every penny for a great stay.

We got our room an hour late but they allowed us to check out at a later time.

Amazing hotel. Excellent breakfast. Peaple are friendly.

a lot of food and grocery around the area. very clean hotel, good breakfast, clean rooms, staff were attentive.

When we first got there around 8pm, the night staff just stared at us when we wanted to check in. Other than that, everything was clean, nice, and well put together.

Unfriendly staff when checking in

The accomodations were very nice, clean and comfortable. The only complaint would be that the BR television was offline. After reporting it the first day of my stay, the issue was never again addressed or corrected.

Always love staying here. Rooms are very clean and associates are super friendly. Feels like home away from home. 10/10 recommend!

Loved our STAY there and have already recommended you to friends traveling in the area for the holidays!

The hotel was nice and clean and the front desk was very helpful

Hopefully this reaches management to help better serve your guest.

My stay was great! The breakfast was amazing and the rooms felt just like home. Me and my family enjoyed this hotel to the max! We will definitely be back.

Shower was tub/shower combo. Prefer walk-in. Was given handicap room.

All in all, was decent. Lights didn't work in restroom. Walls are pretty thin. You can hear upstairs pretty good. Staff could not even give a smile. Check in or check out staff was bothered just by being there! For one night it was fine.

Not as clean as expected. Good amenities and good size room

We were traveling with our boat and it had all our stuff in it. I was concerned about it getting stolen based on reviews of other hotels I read. When we pulled into the parking lot, there was a security guard patrolling and it instantly made me feel more comfortable. We stayed at the hotel less than 10 hours, but had a nice experience. Staff was friendly, the room was clean and they had a nice breakfast.

The young receptionist was very kind. She smiled and was always pleasant in assisting us with our needs. I give this property 5 stars!!

Solid place in a quiet section of town. Brought a pet and location was perfect for walking it. Rooms were very clean breakfast was average . They provided a happy hour with wine/beer as well which was nice.

Place was clean and fairly comfortable, the bed's braket was broken and the toilet was a little loose. Place was sold out so no chance of a different room

Their was'nt nothing i did'nt like But the fire bone was icing on the cake

Nice place to stay,Employees were friendly and good environment.

Very clean property and amenities

Very clean rooms and front desk personal very profesional highly recommended to stay there....

Clean, friendly staff, decent breakfast. Overall a very nice place to stay. Would definitely recommend.

Great hotel front desk staff very nice