La Quinta Inn & Suites by Wyndham Houston Baytown East

It was alright

It was very outdated the bathroom had a funky smell to it killed two ear wigs and a spider in that bathroom .

Nice room good price

Everything was great. The only thing that could be better are the TVs. The apps are so slow, you’re better off just watching live TV.

Has very little to chose from.

Pésima atención del personal pasamos una mala tarde ni siquiera duramos más 3 hrs,se estuvo quejando por ruidos en la habitación cuando la familia está acostada, mientras que en otras habitaciones estaba gritando no estaba apropiado para para toda la familia(niños). Tuvimos que recurrir a otro hotel. Pésimo trato

Our room was non smoking but smelt strongly like smoke. Bathroom was smelly. Floors were sticky.

Location was great! 1. Air conditioner in my room didn’t work so they brought me a fan. 2. The pool was closed!

My family had a very good experience at the hotel. The reception was great, staff friendly and helpful. The room and hotel environment were exceptionally clean. The breakfast was good. got the value for my money.

The rooms were clean and staff was available when needed.

Staff and area was good. In the room the carpet needed to be cleaned. I walked barefooted and felt the carpet sticky and wet.. room smelled moldy and bed was not comfortable for the price. Make sure you take your own toiletries because a tiny bottle is not enough. I don't think I will stay there again.

The pool was available when other hotel pools were shut down for “inspection” Breakfast was okay. Was able to take a last minute booking. Room smelled bad like mold and cat litter.

The deciding factor to my booking a different hotel was that the entire building was hot and humid to the point where there was no difference in temperature from the outside to the inside. The room itself was slightly cooler but still not as cool as it should have been and so humid my skin was sticky. I told the person at the desk who, from behind a personal fan, responded that they’ve been telling the manager forever that the AC isn’t working correctly.

Not much, it was better than the Quality inn across the street.

Smelled like smoke

Pillows had stains that look like mold, bathroom had hair all over it, sink barely had any water

Property was convenient for us. All staff was courteous and helpful. Very clean rooms, no issues. Will stay again if we’re going through town again.

Staff were great, it was a good place to stay especially last minute.

Great customer service experience

The best experience best hotel great awesome

Clean romm

I'm handicapped and found the toilet seat too low. I almost could not get off Thought I was going to have to call for help.

Friendly staff, clean rooms and breakfast

It was hot in the room and it wasn’t many choices for breakfast.

Stayed here for 2 nights. Room was clean. Towels were very clean as well. Staff was very nice. Pool was open and seemed clean although I didn’t use it. Lobby was clean. Staff seemed to be always available and cleaning all the time

Location, pool, breakfast No complaints

Would be nice to expand the free breakfast

The room was clean overall and the staff was friendly. The beds were a little crunchy and there was a stain in the bathtub. The breakfast buffet was very limited, but considering the price, the stay was still a good value. The air conditioning worked well, and everything else met expectations for a budget-friendly stay.

The staff was extremely friendly and they went above and beyond for us...

Great bed, linens, room in general, great AC, for the pricepoint it is the best deal.

Staff was friendly and went above to make sure we were good. We booked 2rooms and they put us side by side. That was greatly appreciated. The pool was loud because of the highway nois3.

Breakfast options, fruit

This is a great location and the facility was very clean. Check in was easy and there overall experience was very nice for me. Great job LaQuinta. Not able to see anything I didn't like. This was a place that I would stay in again. I would say that the only thing I would add is coffee at night.

Everything was great Ac is room did not cool to well at all

The elevator door kept getting stuck

Fair enough, UT not so impressed

The windows did not keep the sound of traffic out at all and being next to i10. The noise from the road amwas an all night thing.

It smells the stairs the hallways

Staff was polite and helpful. Breakfast was good and clean. Rooms were clean and everything was well maintained.

Nothing. We have always stayed at La Quinta and have always had clean rooms and good service. This time was the total opposite. To start off with our room was dated smelled horrible and had dried blood stains on the pull out bed and sofa, dident feel comfortable or safe and it was the "Best room they had." Service was horrible, very rude and pool was closed without reason for the whole spring break weekend. For "Maintenance".

Evriting good

The room was good. Bed was comfy. The only bad thing was the breakfast could of had a better variety.

It was easy to access and very friendly

But there was a little humid smell, and noticed some water on floor ( or possibly dog pee) that was not either cleaned up or dried up after we came and went.

Super clean hotel. Next to everything and still quiet place. My go to place in baytown to stay

Good location and convenient.

Weather was great… hotel was clean room was clean just didn’t like the shaky elevator lol staff was great they need informational booklets in the lobby area for travelers.

Clean room, nice outdoor pool.

We’ve stayed here many times and always come back. I use a CPAP machine and always have to bring an extension cord because there are NO electrical outlets anywhere near the beds. The man checking us in was polite and nice. But he was training a young woman who looked sullen and unpleasant. Hope she doesn’t check me in next time!

Not good

Great place

It was good for a one night stop over

114 had a hideous smell as if the room was super damped. I will not be returning back and will be using other hotels that are near by that do not have this issue.

The room was very nice. The staff was Awesome! I am used to a hot breakfast to start my day and the only thing that was hot was pancakes. I like eggs,etc. I also looked forward to sitting around the pool in the late evenings but it was not avaliable so there was no where to sit outside except at the front on a bench.

Couple roaches around the sink, had to smash one. Friendly staff.

room keys didn’t work half the time,night shift manager was very lazy!

Close to highways

Everything was awesome!

Good vibes nice ppl clean environment

The only thing I didn't like was that I had a second pending charge on my account of $200+, luckily I didn't get charged for that 2nd amount but when I spoke to the staff, nobody knew what that amount was for. I would just say, if you rent here, keep an eye on your bank account to make sure that you do not get charged double.

Breakfast didn’t have very many options. Waffles were good, but cold boiled eggs, bread/toast, yogurt and muffins. No meat, no bagels, and I know it doesn’t have to be extravagant but some kind of meat would have been nice or even warm scrambled eggs. We wanted to use the pool we only booked the room because it said they had a pool. But it was out of service when we got there and she was super nice and said we could still cancel and since we wanted the pool, but it was too late every where was booked full or way out of price range. We booked two month in advance for this and were extremely disappointed. The staff was nice, but if their pool is down they should have that turned off as something we can use. I have paid the same price for big breakfasts, weight room and pool. And no the pool didn’t just happen to go down. It wasn’t up for the season yet. They said they are trying though.

Breakfast was minimal. Coffee was terrible room smelled like it needed the ac to be cleaned and water damage in bathroom ceiling attributing to that smell. Staff was extremely pleasant. Hallways smelled like animals were peeing in them.

Great place and staff were all very nice!

The room smelled and the bed was very uncomfortable it was sunken in the middle and the tub was dirty. I wouldn’t stay there again

No eating breakfast in your rooms but you can order pizza in your room! Kids No sitting on or looking out of your windows or they will panic and threaten to call police on you and also ban you from the hotel! The owners are not American and very strict they’re not very children friendly here very rude when it comes to children here or wanting to eat breakfast inside your room that you paid for !

Body soap bar is terrible, leaves your skin feeling plainly dry. Odd water smell.

Extremely friendly staff, decent breakfast and decent rooms. Hotel is a bit out dated but the rooms were good for a few night stay. Weird smells in the hallways and was very hot. Would stay here again if needed.

Unfortunately, they had bed bugs and/or a tick in the bed and I ended up getting bit all over my arm and face after I slept. On one side of the bed I had the top corner smelt of something I could only assume to be cat pee. They did offer me a full refund with barely any questions asked.

Okay stay but not the best, room were pretty run down

Room was dirty and smelt bad throughout the property, especially in the room. Had to leave the window open to tolerate the horrid smell.

It was ok

Awesome!

Clean room friendly staff

Staff was amazing!

Lovely staff, clean updated rooms, comfortable bed. For the price this was better then expected.

The rest: the guest hallways on our floor (4th) stunk like weed and I don't know what. When we got in our room, the floor was damp and tje fam was going full blast. The room had a weird smell. We got in with our 2 young children at 11p and had to get up earlier so we decided to "tough it out" and hope whatever was going on would.resolve itself. In the morning, still damp. Still funky. We went to our event and got back around 8. Same condition so my husband saw a hotel attendant in the hallway and explained. The attendant said we must have got a "humid room" and that he would bring a dehumidifer...unbelievable. We weighed our options. I tried to find other hotels in the area but with the event in town and late notice, it was difficult. We are considering if we want to escalate this issue as whether a consumer is paying $10 or $100, they deserve a healthy situation. Not a room that is probably growing mold. If they were shampooing the carpet, they shouldn't have rented the room. And if not, something really wrong is going on that they need to fix asap. Not acceptable. Don't stay here.

Terrible hotel. Dirty. Not sure how they get away saying they provide a breakfast. Not worth 20.00 a night

All great

4th floor under construction and strong smells of products, smoke and old food. Beds in hallways, dirty hallways, stained furniture, and no other rooms available.

I booked La Quinta, because after the stay in El Paso I thought we were going to have a good experience, but never mind, this hotel is not at the same level, our room had dirty sheets, a big black spot on my fitted not fitting sheet, had to sleep on the top covers, the hallway walls were all beat up, and the elevator was missing the inside button to open the door, I do not know how legal is that, the two bedrooms next to me were kept open, kind of creepy I must say, and the highway noise was unbearable, we thought the windows were open when we first walked in. Sorry but I do not know if I will be brave enough to book another La Quinta, if they do not keep the hotels at the same level

Great service! The room was clean. The hotel smelled dated.

First the location was sketchy and hard to access. I was there for an emergency surgery for my dad and i live far away. Upon arrival i was greeted with a wretched smell and even more wretched fron desk person. My drivers license was exlired but i had my old license and my new oaoer license

The room was super small. Bathroom floor has a

Did the job and staff was helpful.

Tiny fitness room, room was wet, bed was HARD

Staff was very courteous & room was clean. No issues here. We ill be staying here again.

Staff was friendly. But the hotel is really shabby.

The staff was helpful and pleasant. The room was clean although the bathroom could have been better. The breakfast was mediocre. Hard boiled eggs, waffles, packaged muffins, yogurt and cereal. No tea bags. No vending machines Nice location near highway and restaurants.

Clean room. Friendly staff

Es mi segunda vez en la instalación, el servicio es bueno, hay buena higiene y es muy tranquilo.

The workers was nice and helpful the cleaning crew was so sweet nice place to stay

Im always traveling for work and stay at a lot of hotels and this one is very clean, comfortable and the people at the desk are very nice! I have had zero issues every time I stay

The hallways smelled like dogs. The breakfast options was easily the worst I’ve ever experienced.

Staff was courteous and the room was clean.

Management was horrible and your clerk Nicole needs to be fired. They lied and ran the wrong card 3 times and not the right one that I gave them. Stated they attempted but they never did because I would have gotten a notification. Money was there because when I returned from work when they scanned the physical card it went through. They then said we had to check out the next day and we were planning on being there till our apartment was ready. I will not recommend this establishment to anyone

Everything was awesome and lady at front desk was very helpful and very nice

Told them before i left to work I was extending and I’ll do a reservation online which I did and they tried running the wrong card 3 times and not the right card so therefore kicked us out of the room even though I went and paid them with the same card in person they said supposedly declined which I would have gotten notice if it had been declined they ran my other card 3 times because I have proof of it. Manger was very rude and so was the clerk Nancy. Will not encourage anyone to stay there ever

The hotel has a smelly odor.

Room was fine. Smelled just a bit when I walked in. Like fried shrimp but at least it wasn’t an overpowering cleaning fluid smell. Staff very nice. Even though I was in the last room at the very end of the long hall the early morning traffic sounds were so loud. Maybe get sound-light blocking curtains on the windows.

Clean room, staff provided good service.

Great staff

Clean

Good

Clean rooms .. and nice and sweet front desk ladies. But I feel yall should give discounts on people who work at the plants thwre

Not that good as per expectation. Room was smelling and room was small too.

Excellent cleanliness, great front desk staff, great shower and air conditioner...would def stay there again! Oh and bed was comfy too

Yes

The elevator needed repairs. It made us feel unsafe. The breakfast was not similar to other La Quinta hotels. The coffee was cold during the breakfast and the breakfast items were limited compared to other branches of this brand. The bathroom was also so small.

Bed is not queen bed is more of a twin bed also bathroom is way to small n tv not working

The AC in my room constantly made a loud piercing noise. I didn’t sleep much at all.

Everything was amazing from the wonderful service given by the young lady at check in. Don't mind any negative reviews! This hotel is clean and the service is great! The was the best stop I could have made off the 10 while traveling with family. Price was the best and so was the service. My daughters and I were blessed to receive a family suite, we had so much space and slept so well! It was also very quite and peaceful! The only thing I didn't give 5 stars on hear nothing to do with the staff, environment nor cleanliness it was just the breakfast. The breakfast is a corporate thing as this is what they offer at all hotels. Cereal, bread, eggs and waffles. The breakfast area was clean, neat and the staff continued to wipe as stations were used. I did not have interaction with the morning desk staff but the ladies in the dining area were pleasant and again the night desk clerk was amazing! I can't stress that enough, her attitude was welcoming, kind, cheerful, patient and ready to fix any issues or concerns! She literally should be the standard of all hospitality agents! Thank you all for an amazing stay! Me and my girls enjoyed and appreciated everything!

Trash breakfast everything else is okay

Nice place clean great parking

Perfect

Very nice staff

Hotel needs an upgrade! Shower rust beds small sink in small!

Not clean , smell moldy. 1 key doesn’t work.

Nice quality affordable rates

Front desk staff was excellent