La Quinta Inn & Suites by Wyndham Houston Baytown East
About La Quinta Inn & Suites by Wyndham Houston Baytown East
The La Quinta Inn and Suites Houston - Baytown East has been awarded the 2018 TripAdvisor Certificate of Excellence award and has earned this award consistently over the last 4 years. Located in the hub of the petrochemical industry and central to all of Baytowns popular attractions the La Quinta Inn and Suites Houston Baytown East is the place to stay for a business traveler or guest on leisure business looking for great shopping fine dining and exceptional value. We are four miles from Lee College and near Baytowns major companies such as ExxonMobil Bayer Corporation Phillips and Chevron .The La Quinta Inn and Suites Baytown is just a short drive to the Chevron Phillips Chemical Cedar Bayou plant that is set to open in late 2017. In this area rich in history visit such attractions as the Lynchburg Ferry Battleship Texas or San Jacinto Monument or enjoy shopping at the San Jacinto Mall relaxing at the Pirates Bay Water Park or visiting the Baytown Nature Center. And dont forget we are minutes away from the Royal Purple Raceway home of the NHRA OReilly Super Nationals. If not watching a race time might allow a traveler to enjoy golfing at Eagle Point Evergreen Point or one of the other courses in the Gulf Coast Area. We are conveniently located off I-10 20 miles from Downtown Houston which provides easy access to all the sports and entertainment venues Houston has to offer- Reliant Park and Center the BBVA Compass Stadium George R. Brown Convention Center Toyota Center Houston Zoo and Aquarium and Minute Maid Park. Our central location is just 25 miles from the NASA Space Center 20 miles from the Kemah Boardwalk and 50 miles from Galveston. Come and enjoy our Free WiFi for Members Free Bright Side Breakfast laundry facilities and well-equipped fitness room on your next visit to Baytown.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Multilingual staff
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
Guests generally appreciate the cleanliness of the rooms, comfort of the beds, and friendliness of the staff. However, there are recurring issues with the elevator, breakfast options, and a musty smell in some rooms and hallways. Some guests have also experienced problems with the AC and TV, and there have been a few incidents of theft and fire alarms.
- Clean rooms and comfortable beds
- Friendly and helpful staff
- Frequent issues with the elevator
- Limited breakfast options and quality
- 3.5/5
Nice location Road access….Very difficult and confusing if not from the area
- 5/5
Service was great,will book again
- 5/5
Perfect
- 4.5/5
Superb
- 5/5
Clean
- 5/5
Enjoyed staying here and will go back again.
- 3/5
They can use an update on their electronic devices. Need to shampoo the carpets and some air fresheners because the whole 3rd floor walkway smell like dog poop some kinda nasty smell. The elevator scary has no proper paper work to see when it was last serviced. Also need to better prepare when there a “FIRE” alarm going off because there was 0 communication when the fire alarm went off.
- 5/5
Nice place for the price! Definitely will be staying again when come into town for short trips to see my daughter!
- 5/5
Clean
- 5/5
Exceptional
- 4/5
Bed was comfy. Room was clean. Staff was nice Wish they had a meat on their breakfast buffet
- 3.5/5
Good
- 4/5
Thanks
- 5/5
Exceptional
- 3/5
Breakfast is too heavy in starches and short on protein, bacon and sausage please
- 3.5/5
Good
- 3/5
Location Breakfast is too heavy in starches and short on protein, bacon and sausage please
- 5/5
Perfect. Thankyou N/A
- 4/5
Very good
- 3/5
First room they tried to put me in smelled like dog as soon as you opened the door. The walls had stains, the property needs to be updated
- 5/5
Exceptional
- 5/5
all good !!!
- 2.5/5
The smell in the rooms
- 2.5/5
The smell in the rooms
- 5/5
Thank you
- 4/5
The a/c unit in my room was very noisy the first night I was there. I notified the manager and the issue was resolved by the time I got back in the evening.
- 1/5
Very poor
- 4/5
Breakfast not much options. Coming in from West is a maze to get to hotel. Shower head leaked and sprayed wall
- 4/5
Breakfast not much options. Coming in from West is a maze to get to hotel. Shower head leaked and sprayed wall
- 5/5
Exceptional
- 4/5
Had a bad odor
- 0.5/5
nothing they didnt let me stay at the property because of my “age” even though they took my money and let me book already and refused a refund
- 2.5/5
Price is great. Staff is always helpful. Location is perfect for me. Older and in need of repairs and updates. Ac struggles to keep the room cool.
- 4/5
Pleasant stay!! Friendly staff and very clean!
- 4/5
Older hotel but clean and comfortable. Good rare, will stay again
- 3/5
The property has plenty potholes so beware and it’s very hard to sleep in the early morning due to doors slamming and housekeeping very noisy
- 2/5
Free parking
- 5/5
Todo limpio el personal amable
- 5/5
Clean good staff easy to locate
- 4/5
Breakfast was bare minimum
- 3/5
El personal
- 5/5
Very clean, awesome customer service
- 5/5
It was alright
- 5/5
Nice room good price
- 5/5
Everything was great. The only thing that could be better are the TVs. The apps are so slow, you’re better off just watching live TV.
- 4/5
Has very little to chose from.
- 1/5
Pésima atención del personal pasamos una mala tarde ni siquiera duramos más 3 hrs,se estuvo quejando por ruidos en la habitación cuando la familia está acostada, mientras que en otras habitaciones estaba gritando no estaba apropiado para para toda la familia(niños). Tuvimos que recurrir a otro hotel. Pésimo trato
- 2/5
Our room was non smoking but smelt strongly like smoke. Bathroom was smelly. Floors were sticky.
- 4/5
The rooms were clean and staff was available when needed.
- 2/5
Staff and area was good. In the room the carpet needed to be cleaned. I walked barefooted and felt the carpet sticky and wet.. room smelled moldy and bed was not comfortable for the price. Make sure you take your own toiletries because a tiny bottle is not enough. I don't think I will stay there again.
- 2/5
The deciding factor to my booking a different hotel was that the entire building was hot and humid to the point where there was no difference in temperature from the outside to the inside. The room itself was slightly cooler but still not as cool as it should have been and so humid my skin was sticky. I told the person at the desk who, from behind a personal fan, responded that they’ve been telling the manager forever that the AC isn’t working correctly.
- 3/5
Pillows had stains that look like mold, bathroom had hair all over it, sink barely had any water
- 5/5
Property was convenient for us. All staff was courteous and helpful. Very clean rooms, no issues. Will stay again if we’re going through town again.
- 5/5
Staff were great, it was a good place to stay especially last minute.
- 4/5
Clean romm
- 5/5
Friendly staff, clean rooms and breakfast
- 3/5
It was hot in the room and it wasn’t many choices for breakfast.
- 3/5
Stayed here for 2 nights. Room was clean. Towels were very clean as well. Staff was very nice. Pool was open and seemed clean although I didn’t use it. Lobby was clean. Staff seemed to be always available and cleaning all the time
- 3/5
The room was clean overall and the staff was friendly. The beds were a little crunchy and there was a stain in the bathtub. The breakfast buffet was very limited, but considering the price, the stay was still a good value. The air conditioning worked well, and everything else met expectations for a budget-friendly stay.
- 5/5
Great bed, linens, room in general, great AC, for the pricepoint it is the best deal.
- 3/5
Fair enough, UT not so impressed
- 3/5
The windows did not keep the sound of traffic out at all and being next to i10. The noise from the road amwas an all night thing.
- 5/5
Staff was polite and helpful. Breakfast was good and clean. Rooms were clean and everything was well maintained.
- 4/5
Evriting good
- 3/5
The room was good. Bed was comfy. The only bad thing was the breakfast could of had a better variety.
- 4/5
But there was a little humid smell, and noticed some water on floor ( or possibly dog pee) that was not either cleaned up or dried up after we came and went.
- 5/5
Super clean hotel. Next to everything and still quiet place. My go to place in baytown to stay
- 4/5
Good location and convenient.
- 3/5
Weather was great… hotel was clean room was clean just didn’t like the shaky elevator lol staff was great they need informational booklets in the lobby area for travelers.
- 5/5
Clean room, nice outdoor pool.
- 4/5
We’ve stayed here many times and always come back. I use a CPAP machine and always have to bring an extension cord because there are NO electrical outlets anywhere near the beds. The man checking us in was polite and nice. But he was training a young woman who looked sullen and unpleasant. Hope she doesn’t check me in next time!
- 2/5
Not good
- 5/5
Great place
- 5/5
It was good for a one night stop over
- 3/5
114 had a hideous smell as if the room was super damped. I will not be returning back and will be using other hotels that are near by that do not have this issue.
- 5/5
The room was very nice. The staff was Awesome! I am used to a hot breakfast to start my day and the only thing that was hot was pancakes. I like eggs,etc. I also looked forward to sitting around the pool in the late evenings but it was not avaliable so there was no where to sit outside except at the front on a bench.
- 2/5
Couple roaches around the sink, had to smash one. Friendly staff.
- 2/5
room keys didn’t work half the time,night shift manager was very lazy!
- 5/5
Close to highways
- 5/5
Everything was awesome!
- 4/5
Good vibes nice ppl clean environment
- 4/5
The only thing I didn't like was that I had a second pending charge on my account of $200+, luckily I didn't get charged for that 2nd amount but when I spoke to the staff, nobody knew what that amount was for. I would just say, if you rent here, keep an eye on your bank account to make sure that you do not get charged double.
- 3/5
Breakfast didn’t have very many options. Waffles were good, but cold boiled eggs, bread/toast, yogurt and muffins. No meat, no bagels, and I know it doesn’t have to be extravagant but some kind of meat would have been nice or even warm scrambled eggs. We wanted to use the pool we only booked the room because it said they had a pool. But it was out of service when we got there and she was super nice and said we could still cancel and since we wanted the pool, but it was too late every where was booked full or way out of price range. We booked two month in advance for this and were extremely disappointed. The staff was nice, but if their pool is down they should have that turned off as something we can use. I have paid the same price for big breakfasts, weight room and pool. And no the pool didn’t just happen to go down. It wasn’t up for the season yet. They said they are trying though.
- 3/5
Breakfast was minimal. Coffee was terrible room smelled like it needed the ac to be cleaned and water damage in bathroom ceiling attributing to that smell. Staff was extremely pleasant. Hallways smelled like animals were peeing in them.
- 5/5
Great place and staff were all very nice!
- 1/5
The room smelled and the bed was very uncomfortable it was sunken in the middle and the tub was dirty. I wouldn’t stay there again
- 2/5
No eating breakfast in your rooms but you can order pizza in your room! Kids No sitting on or looking out of your windows or they will panic and threaten to call police on you and also ban you from the hotel! The owners are not American and very strict they’re not very children friendly here very rude when it comes to children here or wanting to eat breakfast inside your room that you paid for !
- 3/5
Body soap bar is terrible, leaves your skin feeling plainly dry. Odd water smell.
- 4/5
Extremely friendly staff, decent breakfast and decent rooms. Hotel is a bit out dated but the rooms were good for a few night stay. Weird smells in the hallways and was very hot. Would stay here again if needed.
- 1/5
Unfortunately, they had bed bugs and/or a tick in the bed and I ended up getting bit all over my arm and face after I slept. On one side of the bed I had the top corner smelt of something I could only assume to be cat pee. They did offer me a full refund with barely any questions asked.
- 3/5
Okay stay but not the best, room were pretty run down
- 1/5
Room was dirty and smelt bad throughout the property, especially in the room. Had to leave the window open to tolerate the horrid smell.
- 3/5
It was ok
- 5/5
Awesome!
- 4/5
Clean room friendly staff
- 3/5
Staff was amazing!
- 5/5
Lovely staff, clean updated rooms, comfortable bed. For the price this was better then expected.
- 1/5
The rest: the guest hallways on our floor (4th) stunk like weed and I don't know what. When we got in our room, the floor was damp and tje fam was going full blast. The room had a weird smell. We got in with our 2 young children at 11p and had to get up earlier so we decided to "tough it out" and hope whatever was going on would.resolve itself. In the morning, still damp. Still funky. We went to our event and got back around 8. Same condition so my husband saw a hotel attendant in the hallway and explained. The attendant said we must have got a "humid room" and that he would bring a dehumidifer...unbelievable. We weighed our options. I tried to find other hotels in the area but with the event in town and late notice, it was difficult. We are considering if we want to escalate this issue as whether a consumer is paying $10 or $100, they deserve a healthy situation. Not a room that is probably growing mold. If they were shampooing the carpet, they shouldn't have rented the room. And if not, something really wrong is going on that they need to fix asap. Not acceptable. Don't stay here.
- 1/5
Terrible hotel. Dirty. Not sure how they get away saying they provide a breakfast. Not worth 20.00 a night
- 5/5
All great
- 1/5
4th floor under construction and strong smells of products, smoke and old food. Beds in hallways, dirty hallways, stained furniture, and no other rooms available.
- 1/5
I booked La Quinta, because after the stay in El Paso I thought we were going to have a good experience, but never mind, this hotel is not at the same level, our room had dirty sheets, a big black spot on my fitted not fitting sheet, had to sleep on the top covers, the hallway walls were all beat up, and the elevator was missing the inside button to open the door, I do not know how legal is that, the two bedrooms next to me were kept open, kind of creepy I must say, and the highway noise was unbearable, we thought the windows were open when we first walked in. Sorry but I do not know if I will be brave enough to book another La Quinta, if they do not keep the hotels at the same level
- 3/5
Great service! The room was clean. The hotel smelled dated.
- 1/5
First the location was sketchy and hard to access. I was there for an emergency surgery for my dad and i live far away. Upon arrival i was greeted with a wretched smell and even more wretched fron desk person. My drivers license was exlired but i had my old license and my new oaoer license
- 3/5
The room was super small. Bathroom floor has a
- 4/5
Did the job and staff was helpful.
- 3/5
Tiny fitness room, room was wet, bed was HARD
- 4/5
Staff was very courteous & room was clean. No issues here. We ill be staying here again.
- 1/5
Staff was friendly. But the hotel is really shabby.
- 4/5
The staff was helpful and pleasant. The room was clean although the bathroom could have been better. The breakfast was mediocre. Hard boiled eggs, waffles, packaged muffins, yogurt and cereal. No tea bags. No vending machines Nice location near highway and restaurants.
- 5/5
Clean room. Friendly staff
- 4/5
Es mi segunda vez en la instalación, el servicio es bueno, hay buena higiene y es muy tranquilo.
- 5/5
The workers was nice and helpful the cleaning crew was so sweet nice place to stay
- 4/5
Im always traveling for work and stay at a lot of hotels and this one is very clean, comfortable and the people at the desk are very nice! I have had zero issues every time I stay
- 2/5
The hallways smelled like dogs. The breakfast options was easily the worst I’ve ever experienced.
- 5/5
Staff was courteous and the room was clean.
- 1/5
Management was horrible and your clerk Nicole needs to be fired. They lied and ran the wrong card 3 times and not the right one that I gave them. Stated they attempted but they never did because I would have gotten a notification. Money was there because when I returned from work when they scanned the physical card it went through. They then said we had to check out the next day and we were planning on being there till our apartment was ready. I will not recommend this establishment to anyone
- 5/5
Everything was awesome and lady at front desk was very helpful and very nice
- 1/5
Told them before i left to work I was extending and I’ll do a reservation online which I did and they tried running the wrong card 3 times and not the right card so therefore kicked us out of the room even though I went and paid them with the same card in person they said supposedly declined which I would have gotten notice if it had been declined they ran my other card 3 times because I have proof of it. Manger was very rude and so was the clerk Nancy. Will not encourage anyone to stay there ever
- 3/5
The hotel has a smelly odor.