Best Western Plus Executive Residency Baytown

Superb

We stayed during the Halloween season, and the property was decorated for the occasion. The staff even wore Halloween costumes, which we really enjoyed! Our children were absolutely delighted with the treats provided for them. It was a wonderful, memorable stay.

Difficult drive to get to in my estimation. Overall for a hotel stay it was better than most. Good stay. Will think of it next time.

Room was not clean. It was also 53 degrees when we arrived.

The staff was amazing, Riley was helpful at the front desk. I forgot the staff that was in the kitchen cooking breakfast. There was two of them. Both were awesome!! They cooked extra eggs for me. It looks like the hotel went thru renovation but still needs a bit more. It was really clean though and my room was clean too. The bathroom was renovated and the shower and mirror were modern and easy to use.

It was nice Only problem was my kids got beaten by ants while sleeping.

Superb

Everything w

Convenient to everything Clean and well maintained

Convenient to everything Clean and well maintained

Everything was wonderful! The Hotel is top notch! Starting with Misha at the front desk and the delicious breakfast that Lorena, under the tutelage of Christina, prepared for us. The room was very clean and the mattress and pillows were so comfortable that I didn't want to get out of bed. The hotel is close to several restaurants and when it's time to leave, you are just off the interstate. You could not ask for more! I would give this hotel a 10!

Beautiful, clean property. Staff was very professional and helpful.

Exceptional

Exceptional

Exceptional

Water could of been a little hotter in shower, and though black out blinds light still comes through on outline hard to sleep

I have traveled the world and I have never come across such a wonderful and kind staff! From the front desk to the kitchen and the ladies keeping the rooms spotless! This was definitely an experience that I look forward to having again. Everyone had such beautiful smiles.

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How clean it was and how the front desk was very nice Nothing

How clean it was and how the front desk was very nice Nothing

The room was and hotel was very clean but the breakfast choices such as the potatoes was Pile with oil floating on top of it and the sausage was greasy as well also the gym TV wasn’t working!!

It was very clean

We had a fantastic stay! The rooms are really clean and the staff are lovely and helpful!

Front desk clerk didn’t know how to find our reservation. It took an extended while to get checked in. He didn’t have proper training or protocols set in place to handle the situation.

Clean room just the black out curtain was missing

Everything was good Everything was perfect but maintenance need to check everything if it works the stove just one burner was working the handle or nobe it just was turning and the burger was off it didn't heat , also they need to call someone because they have roaches

Everything was perfect but maintenance need to check everything if it works the stove just one burner was working the handle or nobe it just was turning and the burger was off it didn't heat , also they need to call someone because they have roaches

the stove we could use in the room!!

the stove we could use in the room!!

Very good

Everything was good

Everything Everything was good

The hotel smells clean from the front door to the rooms. Very clean and spacious. All the things you need as far as cooking utensils and wares. Well maintained property and the water pressure was good! Breakfast was awesome.

Good place to stay. Nice

Overall good hotel in a decent spot. The breakfast could have had a better variety but all in all it was a good stay. 👍

Room was very clean! Bed was comfortable. Staff was friendly. Will book again!

Very comfortable and clean wish we could of stayed longer

Room was clean but had a really loud oder that wasn't pleasant and cold coffee

Room smelled of mold, floors were dirty, found a roach wing in the kitchen…And to top it off, the walls are so thin you hear EVERYTHING from the rooms around you.

The room 217 sofa bed mattress pad had stains. However, the front desk clerk did offer to put us into another room. We declined and received clean mattress pads, sheets, and pillows for the sofa bed. The breakfast and coffee were good. Overall experience staying there was okay we would stay there again in the future.

Gears size room for families. Breakfast was accessible. For a weekend stay, the bananas could have been fresher. I did find that the exterior stairwell door was being held open by 2x4 during the middle of the night. Other than that. Staff was great.

Everything was awesome and people at front desk were so awesome to deal with

We were very uncomfortable so we leave the pool.

Rooms were clean and staff was friendly!

Good place to go..

Everything was great

We enjoyed our stay beds were comfortable room was clean and staff friendly

The room was so clean. The bed was very comfortable. I enjoyed my stay.

There was initially an issue with our reservation. I'm not sure if it was because of expedia or the hotels system. However, the staff was incredibly helpful, understanding, and accommodating to this error. Shoutout to Amy! She helped resolve this issue with ease!

Good for a quick stay

The employees were fantastic. Room service was great.

Staffs was amazing,very helpful

Left before breakfast

The beds were amazingly comfortable. The room was clean, the staff was very friendly and helpful. I only wish that there were more toiletries available because we did not bring any.

Great space to stay, Buc'ees within walking distance LOL

Great location and neighborhood. King suite was in good condition to stay.

The breakfast was good

Very much

Room was clean. Staff was friendly and helpful. Convenient location.

Yes but wasn’t able to get keycards made it hard to get in and out

The breakfast and cleanliness was too poor. The overall rating for the hotel doesn’t seem to be correct, heavily overrated.

Everything was great. Staff was helpful and friendly.

My stay here was amazing. It was my daughter‘s fifth birthday and she was able to use the pool to ride her motorcycle and enjoy the facilities. They are great with kids and families and are very accommodating.

Everything was convenient and clean

Rooms were clean

Meh: Lobby light bulb temperature is way too cool—felt like a hospital. Reno’s left little signs of mess everywhere. Elevator had paint on the threshold, bathroom had gummy material stuck to floor, shower showed signs of construction mess. Overall, considering the good price, I would stay here again. It was a good experience. Just change those lightbulbs to something warm and inviting. 4/5 stars.

All of the above

Wonderful staff

The room was clean and smelt clean. He staff was very pleasant and helpful. Especially Amy. She was especially great!

Awesome Front Desk lady, super clean and spacious room, excellent thermostat, very quiet, extremely comfortable bed and a TV remote control that I could actually operate!

Room was the right size for our one night stay.

The smoke detector on the ceiling flashed a green light all night long right over the bed. Breakfast was questionable. The kitchen and the mop bucket room, were the same. The hotel smelled a bit like curry. On the bright side the beds were comfortable:)

Betty at the desk was pleasant. Hotel is welcoming and smelled good. Neat and nicely arranged. The room has visible upgrades and comfy beds. Tub and shower were dated and a little messy, but overall a good room.

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The service and stay was great. The only issue we had was the room had a weird faint smell, though it could of be the cleaning supplies that are used. It went away after the first day. Other than that, we had a good stay and will stay again if need be.

The TV Didn't work so they moved us to another room. Didn't expect that. Room was comfortable.

The consistency of cleanliness is awesome. Thank you.

wonderful stay, easy check in, delightful staff, friendly & very helpful , room was immaculate, bed was so comfy ! grounds were clean, safe, and absolutely no noise. great ac in room ! we look forward to visiting this hotel again !

Absolutely love this hotel…staff, cleanliness. I stayed here numerous times…

I like it

Everything was great except for the front desk. We weren't asked what level we would like when I came back to get a cart not even a min later I was hearing front desk offering the next person in line what level they won't like and what amenities were in each level. I'd like for everyone to be treated equally. Very important to communicate this to your staff

The room was clean and the bed was excellent. However the door to the room needs repair and has to be slammed to close it (very noisy). Also the shower head needs to be replaced. It barely sprays and doesn’t adjust to different spray patterns. I also noticed that many of the floor tiles in the elevator were broken and loose.

I didn’t like that the refrigerator or air didn’t work well

There was a bit of a musty odor, but the hotel was fabulous all the way around. Great breakfast!

Was a pleasant stay. Breakfast sux

Very clean place. Very nice and attentive staff

Staff is generous.

Muy bien

The staff was friendly and helpful. There was one issue with the room, but it was resolved immediately.

The room was so dusty and dirty.

Doordash DOES deliver here! There's an entire kitchenette, including stove. Bed is amazing and clean. Bathrooms are also top notch. I will always book here.

En general muy bien, las camas son demasiadas altas y los niños no pueden subirse con facilidad. y rente dos habitaciones y una de ellas olía medio feo.

Overall, it was a great stay. The breakfast was wonderful and filling. If I had a problem they came to fix it immediately. My only thing is bed sheets. You could easily spot a stain and it made my body itchy at times.

The front desk lady didn’t have the best attitude. Other than that, the room was clean, the breakfast was good, they had biscuits and gravy, hash browns sausage and bacon. For one night just to sleep it was bot bad.

Nice for the price

Absolutely Wonderful customer Service. We were there for two Days/Nights (May 12/13). The Staff there was polite, courteous, and friendly. It was very surprising to us in this current climate of rudeness in America! Also, the free Breakfast was better than some restaurant chains I’ve patronized. My Granddaughter loved it. “Great!”

Great location near Houston TX.

Great place to stay and would return again

I was not happy with my room.110,there was no hot water in the bathroom. there was holes in the walls. for 222.00 .a night there ,I was not happy. I stay there sat, April 23 and left there sun April 24.

Great property!

The property was very well kept, with great rooms and amenities. It was also conveniently located with a lot of options around for dining and shopping.

This property was clean and nice. The continental breakfast was great. I highly recommend.

We will be staying here again. The staff was very friendly and helpful.

Clean and safe. Parking was limited

Everything was wonderful not a problem why

Very friendly and clean. I recommend it

Nice

She made me feel like I was home. My vehicle was at the Toyota dealership for a repair and she understood my frustration. Thank you.

Stay was great. Work van was broken into and lady at the front desk that morning didn't care. She was very rude.

Absolutely enjoyed my stay they were awesome

Loved it ‼️

Nice staying at best western plus. Very nice services. Staff super great. Will give a 5 stars.

Front desk clerk was not very friendly.

Such a beautiful Hotel!! Mrs.Erica is wonderful! I had a wonderful stay

Stag want friendly or inviting; made me feel like I was inconveniencing her.

This was my first time in Baytown and wasn’t sure where to stay. I’m so glad I chose Beat Western Plus. The staff was friendly from beginning to end. Complimentary breakfast there were lots of choices, the room was very clean and the housekeeping staff were great. The only complaint I would have is the pillows were super soft. Im used to a firm pillow. I just used several pillows and was fine. I will definitely be staying here again when I come back next year ❤️

Easy access to where we were going.

It was a pleasant experience!! Erica at the front desk was Awesome!!

Good price while they are renovating.

Great stay on our road trip. Would stay again. Yummy breakfast.